Firefox 技術支援討論區

can anyone of you test chat open ai com with linux 32 bits?

for more than 5-7 months its been unusable. it completely freeze. I recently reported this to open ai devs and they tried to do something. Now page responds is in 20-60 seconds range.

means, I open website, i wait 20-60 seconds to load. I ask chat gpt something, i wait 20-60 to actually type my messsage (for my message to be printed after I hit enter). then i refresh page (because nothing moves), wait 20-60 secs to load page and I see the reply.

and yes, each time I was always trying to do with latest version of browser. and I also tried it on a new browser without any extension.

I have a video, I can only share it private with firefox devs if helps.

the reason I didn't reported this last year, was because I got extremely disappointed and unhappy.

it initially started by showing that button-bar at the top, telling that page load slow and to [stop]. by the next month it became worst than 2000's dialup internet, so I stopped using it

I have followed the troubleshooting suggestions with no avail. I am currently in troubleshooting mode with all add-ons disabled. The problem persists. The only way to handle the problem is to depress the scroll wheel on the mouse and start scrolling. However, the problem returns with the next page. The problem shows up on Windows 10 as well as Debian bullseye.

I have used Firefox and Firefox-esr for years on the same platforms. This problem started about six months ago with no resolution. So what has changed? On Win 10 Firefox keeps getting updates whereas Firefox-esr never gets updates. The problem persists on both platforms. More than one mouse has been used with the same results. I have removed Firefox and Firefox-esr and re loaded them, no joy here either.

I'm running firefox 124.0.2 on Linux Mint and am having the most bizarre issue. I've got a logitech M560 mouse, and when I press the mouse button for Forward it functions normally. However when I press the mouse button for Back, Firefox ignores it.

I've already confirmed that the OS is registering the button click as 'Back' using Input-Remapper, and the extra mouse buttons are enabled in the Firefox configuration. I've also used the mouse on another PC with no issues so this one is kind of boggling the mind.

Linux-ESR versions 115.8 and 115.9 are constantly crashing in my Acer CB514-2H chromebook. Previous versions of Linux-ESR have worked without any problems. It does work in "safe mode", but not in normal mode with all extensions and plugins disabled. Appears to be related to something that is also disabled in the "safe mode" besides extensions and plugins.

This computer is running a MediaTek Kompanio 828 processor, 8 GB RAM and 64 GB eMMC.

I appreciate any help and advice that you can give me. If I can provide any info, let me know.

This is a link to a recent crash report.

https://crash-stats.mozilla.org/report/index/bp-d7586af4-bf78-4716-a102-8b2500240408

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears frozen/hang, can't switch tab (clicking tab has no response, but not really frozen, sometimes responses after dozens of seconds of lag), page also has no response. Then after around half to 2 minutes, everything back to normal.

During the "hang", CPU load is load, no memory stress (swapping/paging).

Environment:

Firefox 123.0 (64-bit), (actually it bothered me for years)

Linux 6.6.15-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.6.15-2 (2024-02-04) x86_64 GNU/Linux

``` lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie ``` Not related to particular Linux and/or kernel version.

CPU: Intel or AMD, not related. RAM: 64GB/96GB, free memory more than enough.

I will gather more detailed info later.

Hi I have been using firefox on linux for a while without updating it. We are artsellers and I used to be able to log in and out of an artplatform without any problems. It's now been a few weeks since logging out is not possible any more on this platform which means that I am constantly logged in which I really do not want. The menu does not work anymore on this side whereas it works with other browers. I already contacted the platform. They cannot do anything about it themselves and asked me to contact your team. Please help. Thank you Best regards from Germany C. Marsac

hi there,

there is disableFirefoxUpdates

can I enable this function? can I cancel an "organization" intruding? I'm not in organization, it's my home private computer.

thank you

My bookmarks and most history no longer accessable. They may be gone. I need to know where they are stored so I can make sure they are gone. If they are gone I have other machines which do have bookmarks. I think there is a way to copy the bookmarks from one system to another. Hopefully that information is in the main default-release and I can move a copy to the lacking bookmarks closer to the machine with no bookmarks and import what I need?

Hello guys, so in the past 2-3 days i started facing Cross-Origin Request Blocked for a lot of websites lets take chatgpt for example, if i visit it i get:

Content-Security-Policy warnings 2 Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9. (Reason: CORS request did not succeed). Status code: (null). The resource from “https://cdn.oaistatic.com/_next/static/chunks/sso.74deac81d652476b.js?dpl=f90a861ef09abad575887be5d613ce15a4fdb6d9” was blocked due to MIME type (“text/plain”) mismatch (X-Content-Type-Options: nosniff).

and its getting so annoying that its blocking a lot of websites, i tried chromium it works fine and works awesomely no cors no problems. I even tried to disable the firefox protection, dns over https on/off, change my main dns upstream, installed firefox developer, compete uninstall/reinstall, cache clear from installers and from firefox it self nothing is working. I will provide firefox developer edition troubleshooting information but keep in mind it doesnt work on both firefox normal and developer

Please any help would be appreciate it.

Firefox v124.0.2-1

The video from most websites plays out of sequence. It appears that approximately every one second plays its frames in reverse order. This occurs with most video streaming services and major sites. For example, all Amazon, Sam's Club, Walmart and other website product videos. Occasionally, Amazon product videos just say not compatible. However, YouTube videos with very rare excepts play fine in Firefox. Those problem sites play the videos fine under Edge for Linux. But, I would much rather use Firefox. I'm sure this a codec related issue. Possibly related to the NVIDIA GeForce GT 1030 video card in this computer running openSUSE 15.5. But after much searching, I'm at a loss on how to resolve the problem.

Since few days I experienced a strange beaviour on my firefox:

if I press and keep pressed a key, say backspace or left arrow or just a letter key, then usually I see repetitions, e.g. fast erasing back, fast moving back and forward or just typing something like:

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

In my gmail composer this does not happens anymore, and if I need to erase a word I need to repetitely press and relase backspace key.

I erased firefox and make a fresh install, via snap, with completely new profile, but the problem remains. It does not seem to appear on other places, for instance when typing this question everything is fine. If I use gmail with other browser (same pc) then all is fine.

I have ubuntu with all updates regurarly installed, uname -a give me Linux mypc 5.15.0-101-generic #111-Ubuntu SMP Tue Mar 5 20:16:58 UTC 2024 x86_64 x86_64 x86_64 GNU/Linux

How can I fix this? Where I have to look?

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email.

Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.

electricity just went down for few minutes and pc went offline.

later, when tried to start it, i got lock in black screen and text:

has 1 multiply-claimed block(s0, shared with 1 file(s0: /dev/sd1 /Namae/.mozilla/firefox/blablabladefault-release/permissions.sqlite-journal (inode #993807, mod time and date /dev/sda1: UNEXPECTED ICONSISTENCY; run fsck MANUALLY

to fix, i typed: fsck /dev/sd1

source: https://askubuntu.com/questions/1004955/running-fsck-manually

when i open browser, I can't see restore session at history panel,

while i can see each website individually, i can't see a way to restore my last session

When composing emails in Gmail holding down a (any) key does not activate key repeating.

Also, the there are irregularities when using discover.com in Ver. 124. When editing my customer profile, keystrokes are not recognized. Nothing happens when typing. I also had difficulty signing-in; this may be coincidental.

Things tried: (1) A different keyboard. Same results. (2) Firefox version 122. The key repeat function worked in Gmail. I could edit my profile at discover.com. (3) Uninstalled and reinstalled ver. 124. All problems persisted. (4) Ran Ver. 124 in troubleshooting mode. All problems persisted. (5) Launched newly downloaded versions of both 122 and 124 (from command line) and ran them simultaneously. The problems persisted in 124 (troubleshooting mode), but 122 worked well. I used two different keyboards with no difference noticed. (6) Downloaded and ran Chromium. All worked well.

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these functions synced ON. The recent history but not the long-term history, passwords (thank heavens), and all bookmarks got transferred, but not the open tabs/pages. I've done the desktop sync followed by the laptop sync a few times, still without the tabs' transferring. How do i get those transferred?

Firefox runs fine most of the time. If I right-click to download an image, or click a link to download a PDF or other file, or Save HTML, I see the "Save file" dialog, click Save and then Firefox freezes up for a while, maybe a minute or two. Pages won't scroll. I can't switch tabs. I can bring up a different firefox window and it redraws its contents, but I can't scroll or do anything else.

This didn't happen a month ago, then one day after a system upgrade, it happens every time. I'm using FF 123.0.1 on Arch Linux. 64GB RAM, so it's not a memory shortage. I have upgraded one or two times more since the upgrade when this appeared. Chromium is not affected, Thunderbird is fine, and all other software continues to be fine as before, including when saving files. Only FF has this problem.

What is the problem and solution? Are there ways to gather more info to diagnose the problem, if needed?

After Ubuntu updated the GPU driver, Firefox stopped rendering and only works when disabling hardware acceleration. See screenshot attached. I'm using ubuntu/ RTX4090 and nvidia-driver-535 (propietary, tested). Attaching the apt upgrade logs that caused this to happen. Firefox is the only application that suffers from this.

Is there any fix happening soon for this?

``` Install: linux-modules-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-extra-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-objects-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), nvidia-firmware-535-535.161.07:amd64 (535.161.07-0ubuntu0.22.04.1, automatic), linux-signatures-nvidia-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-hwe-6.5-headers-6.5.0-26:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-image-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-headers-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), ubuntu-pro-client:amd64 (31.2~22.04, automatic) Upgrade: dpkg:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libsynctex2:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), tcpdump:amd64 (4.99.1-3ubuntu0.1, 4.99.1-3ubuntu0.2), libcups2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), 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(1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), mesa-vulkan-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), mesa-vulkan-drivers:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), base-files:amd64 (12ubuntu4.5, 12ubuntu4.6), python3-apt:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), login:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-headers-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), linux-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), libjavascriptcoregtk-4.0-18:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libcupsimage2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), tracker-extract:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), linux-firmware:amd64 (20220329.git681281e4-0ubuntu3.26, 20220329.git681281e4-0ubuntu3.29), libip6tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), gir1.2-gdm-1.0:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), binutils-common:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libdpkg-perl:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libglapi-mesa:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglapi-mesa:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), bind9-libs:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), accountsservice:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), cups-core-drivers:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), python3-update-manager:amd64 (1:22.04.18, 1:22.04.19), language-pack-gnome-en:amd64 (1:22.04+20230801, 1:22.04+20240212), code:amd64 (1.86.1-1707298119, 1.87.2-1709912201), libnvidia-cfg1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), unzip:amd64 (6.0-26ubuntu3.1, 6.0-26ubuntu3.2), libwebkit2gtk-4.0-37:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libexpat1-dev:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), nvidia-kernel-source-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libegl-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libnvidia-compute-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-compute-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), ubuntu-release-upgrader-core:amd64 (1:22.04.17, 1:22.04.19), python3-cryptography:amd64 (3.4.8-1ubuntu2.1, 3.4.8-1ubuntu2.2), ubuntu-advantage-tools:amd64 (30~22.04, 31.2~22.04), mesa-vdpau-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-server-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libaccountsservice0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), libde265-0:amd64 (1.0.8-1ubuntu0.1, 1.0.8-1ubuntu0.3), openjdk-17-jre-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), binutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libuv1:amd64 (1.43.0-1, 1.43.0-1ubuntu0.1), dns-root-data:amd64 (2021011101, 2023112702~ubuntu0.22.04.1), openssl:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), passwd:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-libc-dev:amd64 (5.15.0-94.104, 5.15.0-101.111) End-Date: 2024-03-22 17:16:51

Start-Date: 2024-03-22 17:20:25 Commandline: aptdaemon role='role-commit-packages' sender=':1.152' Remove: linux-modules-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-objects-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-modules-extra-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-hwe-6.5-headers-6.5.0-15:amd64 (6.5.0-15.15~22.04.1), linux-modules-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-signatures-nvidia-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-image-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-headers-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1) ```

the Icons code on github in this file are not correct rendered in Firefox. If I use these icons in my terminal they will get rendered in the terminal.

• fonts-font-awesome is installed
• Allow pages to use their own fonts is enabled
• all addons are disabled
• security.sandbox.content.level 1
• gfx.downloadable_fonts.enabled true
• use hardware acceleration available enable/disable makes no difference

• Ubuntu 23.10
• 6.5.0-26-generic
• Mozilla Firefox 124.0.1