顯示問題標籤 顯示所有問題
  • 已解決

PR_CONNECT_RESET_ERROR since newest version of Firefox 91.0

Since I updated to Firefox v.91.0 I get this error: Secure Connection Failed An error occurred during a connection to support.mozilla.org. PR_CONNECT_RESET_ERROR … (閱讀更多)

Since I updated to Firefox v.91.0 I get this error:

Secure Connection Failed

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
  • Please contact the website owners to inform them of this problem.

when ever I try to connect to websites via Firefox only. I've tried many things like reinstalling Firefox and I know its an issue between Firefox and my Antivirus (Kaspersky,) but this didn't happen before Firefox updated to v.19.0 though. I've tried https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and many other things but nothing works to fix it. I've switched certificate stores and other 'fixes' I've read on this website and others to no avail. It does this with or without any extensions in Firefox.

This only started when I updated Firefox to version 91.0. It doesn't give an errors/issues on any other browser I've tried so far (MS Edge and Chrome) so must be something with the version 91.0 update?

Any ideas to fix this would be great. Thanks!

Icarus 於 2 個月前 詢問

Icarus 於 2 個月前 解答

  • 已解決
  • 封存

Firefox crashes after Kaspersky update

After updating Kaspersky IS to the latest 2015 I kept getting Safe Money prompts which caused Firefox to crash. After that I can't get past Crash Reporter even in safe mo… (閱讀更多)

After updating Kaspersky IS to the latest 2015 I kept getting Safe Money prompts which caused Firefox to crash. After that I can't get past Crash Reporter even in safe mode.. I have since disabled Safe Mode in Kaspersky but no change. I tried clean reinstall to no avail.

Crash report details below: AvailablePageFile: 3941859328 AvailablePhysicalMemory: 1152331776 AvailableVirtualMemory: 4143583232 BlockedDllList: BreakpadReserveAddress: 235864064 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1448340044 InstallTime: 1448324202 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 33 StartupTime: 1448340043 SystemMemoryUsePercentage: 73 Throttleable: 1 TotalPageFile: 8578600960 TotalPhysicalMemory: 4290240512 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed.

surducmi 於 5 年前 詢問

alex_mayorga 於 5 年前 解答

  • 封存

How to delete password that Firefox saved in Kaspersky Safe Money?

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used. I inadvertent… (閱讀更多)

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used.

I inadvertently saved a password in Safe Money, I don't know how this happened.

When I opened a URL in Safe Money, a small Firefox window popped up. It would say "Would you like Firefox to save this password for URL?" Save? or Don't Save? are to be selected. If I did not select either, the small Firefox window kept popping up every time I opened the URL. Because of my error, I do not have the pop-up anymore but I have a saved password appearing as masked characters. If I delete the saved password from the box and refresh, I can force the small Firefox window to pop up. The small Firefox window will show a blank user-ID and a password in masked characters.

I tried to remove the URL from Safe Money, then disable Safe Money, then enable Safe Money and add the URL back. Saved password is still there. I think I know how to change the settings in Firefox and delete passwords, cookies, etc. but none are being saved. I don't see any other options I can play with.

I uninstalled Firefox and deleted the folder for it in the C: drive to remove any trace of old browser settings. I installed Firefox version 64.0 but was not able to launch a protected browser. Safe Money has options to play with but none of them worked. I undid version 64.0 and installed version 49.0 that I had the EXE file for. I was now able to launch a protected browser in Safe Money. I upgraded Firefox though the Help menu and so it upgraded to version 56.0. I then upgraded to version 64.0 and I was again able to launch a protected browser in Safe Money. I added the URL to Safe Money, opened the website and the saved password is STILL there.

TeeKayCanuck 於 2 年前 詢問

cor-el 最近回覆 於 2 年前

  • 已解決
  • 封存

Having just updated to 2018 version of Kaspersky Total Security, function re floating keyboard, and other security access not available. fix?

I just updated from 2017 to 2018 of Kaspersky Total Security. FF identified the Extension as "legacy" and the functions accessed from the icon on the FF tool bar are not… (閱讀更多)

I just updated from 2017 to 2018 of Kaspersky Total Security. FF identified the Extension as "legacy" and the functions accessed from the icon on the FF tool bar are not available. The icon is greyed out and when you click on it you get a very cryptic graphic image. I can't figure out how to capture it and include here. Functions I use include really important floating virtual keyboard, which allows you to outsmart keystroke watchers.

How can I bring this functionality back??? What does 'legacy' designation mean -- it accurately shows i updated it as of today.

Thanks for any help.

eeebeebee 於 4 年前 詢問

eeebeebee 於 4 年前 解答

  • 封存

Firefox crashes

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalle… (閱讀更多)

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalled it twice with no luck. I downloaded the latest version of Firefox and that doesn't work either. I don't know what to do at this point. Any ideas?

Here's what it says in the latest crash report.

AvailablePageFile: 9643462656 AvailablePhysicalMemory: 3852804096 AvailableVirtualMemory: 4139012096 BlockedDllList: BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20160123151951 CrashTime: 1454378494 InstallTime: 1454276632 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 13 StartupTime: 1454378494 SystemMemoryUsePercentage: 40 Throttleable: 1 TotalPageFile: 12877893632 TotalPhysicalMemory: 6439886848 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 44.0

TinneAirmid 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前

  • 封存

Why can't I see videos on https://www.aljazeera.com

If I go onto the Aljazerra site, to a page where there is a video, all I see is a white space. For example https://www.aljazeera.com/programmes/witness/ has a Survivivor… (閱讀更多)

If I go onto the Aljazerra site, to a page where there is a video, all I see is a white space. For example https://www.aljazeera.com/programmes/witness/ has a Survivivors Ebola epidemic video at the top of the page but in Firefox it shows nothing but a blank space. I have supplied a screenshot. Although the screenshots show videos further in the page they are in fact links ,which when clicked also result in only white space. However if I use the Flashpeak Slimjet browser it displays all the videos with no problem. Can anyone help, as I'd rather stick with Firefox

Gavin Denton 於 2 年前 詢問

Gavin Denton 最近回覆 於 2 年前

  • 封存

Error during encrypted connection scan. - this message pops up all the time

I agreed to something this morning as I had a message that Firefox was starting slowly and now I have to press Add to exclusions numerous times every time I do anything o… (閱讀更多)

I agreed to something this morning as I had a message that Firefox was starting slowly and now I have to press Add to exclusions numerous times every time I do anything online. I have no idea what any of it is and it's extremely time consuming,confusing and annoying. What is happening and why?

pullfaces 於 3 年前 詢問

Happy112 最近回覆 於 3 年前

  • 封存

Why do I get a message from Kaspersky everytime I want to login to facebook with Mozilla Firefox?

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspers… (閱讀更多)

As soon as I log into facebook with Mozilla, I get a warning that there is malware on my account from Kaspersky. I have antivirus programs on my PC and don't need Kaspersky. I don't get it on other browsers, but I prefer Mozilla. Please advise me what to do.

Carinewiehahn 於 5 年前 詢問

cor-el 最近回覆 於 5 年前

  • 封存

Firefox is terribly slow with Kaspersky Total Security 2016 on windows 10

When I installed Kaspersky Total Security 2016 on my windows 10 laptop, Firefox became extremely slow. It does not have acceptable performance at all! Without AV it works… (閱讀更多)

When I installed Kaspersky Total Security 2016 on my windows 10 laptop, Firefox became extremely slow. It does not have acceptable performance at all! Without AV it works fine. Additionally, Chrome and the other browsers are all working properly. Of course, Kaspersky affects the overall performance of the machine, but it's acceptable. Except for Firefox... Which is unfortunate, because I'm a fan of it!

dimitris.zigos 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前

  • 封存

cdn.socialannex.com/c/modulecheck.js is malicious, according to Kaspersky. Is there anything a user needs to do about this?

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). No… (閱讀更多)

It only happens when I visit www.vitacost.com (thus far). I get a red box pop-up from Kaspersky indicating I should close this page (but Kaspersky blocks it anyways). Not sure if there is anything I, a user, need to do with any of my Firefox settings or is this a bug with Firefox itself. All help is appreciated. Thank you.

kjon99fm 於 3 年前 詢問

Shadow110 最近回覆 於 3 年前

  • 封存

Why does my Firefox 66.0.1 crashes every first start?

Hello! I'm using Windows 10 (1809) with Mozilla Firefox 66.0.1 on my PC. Since many Firefox versions I have the issue, that Firefox crashed immediately at the first start… (閱讀更多)

Hello! I'm using Windows 10 (1809) with Mozilla Firefox 66.0.1 on my PC. Since many Firefox versions I have the issue, that Firefox crashed immediately at the first start. The second start and all other subsequent starts works fine, as long I will not log off and log on again. Then Firefox crashes again on the first start (same behavior as mentioned). Here a list what I have done/checked so far: - Firefox Crash Report is not available, no crash information windows appears - Firefox is installed in the current latest version - All Windows 10 Updates are installed - Newest Nvidia Graphics driver is installed - New Firefox-Profile created (same behaviour as with my current profile mentioned above) - New Windows User created (same behaviour as with my current user mentioned above) - Firefox reinstalled, with deletion of the installation directories and profiles - Firefox hardware acceleration disabled - I switched off my Kaspersky Internet Security before the first start

Nothing helped. When I click on the Firefox Icon, a Window opens for a few milliseconds and closes immediately. (No more Firefox processes running in Task Manager). Then I click again on the Firefox icon, and the browser opens perfect and runs stable. After the session I log off/shutdown the PC. When I start the PC again the next day and log in, I have the same issue again.

Does someone has an idea how to solve this issue?

Any recommendations are very welcome! Thanks in advance, Simon

simonesch 於 2 年前 詢問

simonesch 最近回覆 於 2 年前

  • 封存

Learned that Kaspersky internet security doesn't support firefox. can you tell me the reason, please. Kaspersky didn't have a satisfying answer.

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be prot… (閱讀更多)

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be protected. But I want to use firefox because of its tracking protection and privacy sites. Is there any reason to bar Mozilla from protecting. In former times there was an add-on, which doesn't exist any longer.

babepa 於 3 年前 詢問

Roland Tanglao 最近回覆 於 3 年前

  • 封存

Firefox Won't Start

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through t… (閱讀更多)

I recently re-installed Kaspersky on my computer and now Firefox won't open, it was working fine before, there's no error message or anything. I've already been through the articles and nothing has helped, nothing related to firefox will open and uninstalling to re-install has proven to be nothing but a waste of time, does anyone have any suggestions I cannot keep using someone else's computer because of this

JEB4690 於 2 年前 詢問

cor-el 最近回覆 於 2 年前

  • 封存

At Kaspersky's insistance I deleted a line of code not on their allowed list. What to do now--I can't reply to e-mails?

Kaspkersky said dsum.caslemedia.com is non valid or on the allowed list they have so I deleted it. Now cannot reply to any e-mail. Also they show b.scorecardresearch.com… (閱讀更多)

Kaspkersky said dsum.caslemedia.com is non valid or on the allowed list they have so I deleted it. Now cannot reply to any e-mail. Also they show b.scorecardresearch.com not certified and several other lines in your code as questionable of authenticity. What should I do to get back to normal?

bobbiejune 於 6 年前 詢問

FredMcD 最近回覆 於 6 年前

  • 封存

Why can't I get Kaspersky to update because Firefox is blocking it

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals bec… (閱讀更多)

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

McKibbonAA 於 5 年前 詢問

cor-el 最近回覆 於 5 年前

  • 封存

Crashing, Memory Spikes, Utter Slowness

This has been going on for awhile, I've made posts about similar issues but I have yet to hear anything. My Firefox is "broken" I guess that would be the perfect term for… (閱讀更多)

This has been going on for awhile, I've made posts about similar issues but I have yet to hear anything. My Firefox is "broken" I guess that would be the perfect term for, At least my Firefox. I experience slowdowns on all webpages, it crashes, it freezes, I get what seems like an unlimited amount of "Unresponsive scripts" which forces me to use task manager to end the Firefox process because waiting for it to debug itself or letting the script load does nothing at all. Even the great check-able "Do not remind me again box" does nothing, I don't even bother checking the box because if there's another unresponsive script, even though its the same error the notification pops up still.

Firefox's memory usage spikes from 500k-900k all the way to 2million, I have exited Firefox and have also tried to use the task manager to end the process when it spikes because Firefox is unusable when it gets that high. Even though when I completely exit out of the Firefox program and use task manager to end the process, If I start Firefox back up the memory usage will climb back to where it was which is usually around the 1.5mil range then from there it goes to as high as 2.3mil then just crashes on me.

This has been going on for awhile now and nothing seems to be worked on.

BlooDFalleN 於 5 年前 詢問

BlooDFalleN 最近回覆 於 4 年前

  • 封存

no page loaded

Using FF 64 on a Win10/64bit. All other browsers work fine (IE/Chrome/edge) i think (!) after windows10 update (the 'october update') i just installed since PC just came … (閱讀更多)

Using FF 64 on a Win10/64bit.

All other browsers work fine (IE/Chrome/edge) i think (!) after windows10 update (the 'october update') i just installed since PC just came out of box... it stopped working. PC has been on and used with FF for few days already, had no problems, synced bookmarks fine etc.

Now: - no url loaded if entered manually - no url loaded if selected from bookmarks - no settings page loaded most of times. - sometimes (!) i can load "options/preferences" - i can never load about: functions

Checked and done so far without luck: - re-install (removed, restarted, checked for removal of Mozilla directory, installed) - created new profile - checked proxy settings in settings : manual / no proxy - checked windows firewall settings and even defaulted them etc - started in 'safe modus' (no extensions loaded) - not using 'offline' modus

anybody? i've spent a few hours now and near close to leaving it and using Chrome...

drblobber 於 2 年前 詢問

drblobber 最近回覆 於 2 年前