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Slowness

I contacted you the other day and refreshed which helped somewhat, today It would not come up aT all. I am contacting from edge at the moment. I am very frustrated. Is th… (閱讀更多)

I contacted you the other day and refreshed which helped somewhat, today It would not come up aT all. I am contacting from edge at the moment. I am very frustrated. Is there a chance I could talk to a live person; this takes way to long?

Dave Fisher [phone# removed from public support forum]

DaveDAF 於 5 個月前 詢問

Stormbow 最近回覆於 5 個月前

429 Too Many Requests Error Message

When I try to connect to the Etsy website I get the following message "429 Too Many Requests". I have a VPN and I have to turn it off to be able to connect. I contacte… (閱讀更多)

When I try to connect to the Etsy website I get the following message "429 Too Many Requests". I have a VPN and I have to turn it off to be able to connect. I contacted Etsy and they said it was a browser issue. Besides turning the VPN off when I want to connect is there a fix?

ca266b 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

viewing youtube videos requires frequent reboots due to speed loss

Speed test on a freshly booted machine is 100/100Mbps ... very often after viewing a youtube video in Firefox, this Speed test can slow down to below 20Mbps which results… (閱讀更多)

Speed test on a freshly booted machine is 100/100Mbps ... very often after viewing a youtube video in Firefox, this Speed test can slow down to below 20Mbps which results in a poor streaming experience ... I have a 150/150 fiber connection and the modem speed test doesn't change ... nothing to do with anything downstream ... not running anything else except FF ... always running with the latest up to date version(s) ... things of note: the process count goes up when this occurs ... even if FF is restarted it doesn't resolve this issue ... only a reboot resolves the issue ... when rebooting there is always some UNKNOWN process that needs to be manually terminated before the reboot process runs.

I suspect one of the multilayered (FF appears to open multiple sessions with streaming) processes may be getting widowed and left running and not releasing resources which causes less and less bw to be available ... this appears to occur mostly if I either Fast Forward or try to click forward or backward on a stream timeline suggesting to me that the current timeline may not be closing properly ... process manager doesn't reveal any processes linked to firefox but there are numerous svchost processes which I expect may be involved

Are there other ways/tools to narrow down this issue so the Mozilla team might be able to fix this ... I use FF exclusively but this has become more and more of an annoyance.

My i7 2TB 2.6GHz 8GB laptop is unable to move beyond W7 64b pro but I have had the same experience on a W10 64b Pro machine so very skeptical that this is an OS related issue.

Ultimately if FF kept track of the PIDs it opens it should be able to force them to close if they refuse to close on their own. Kill Process tree ... or ... perhaps provide a log that is user accessible identifying opened PIDs so that a user could manually kill widow processes without having to reboot.

Terry R 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Lag, replay

When I am streaming TV shows or movies online using Firefox the timer in bottom left corner is is not going up by one. It seems that since the net framework updates in th… (閱讀更多)

When I am streaming TV shows or movies online using Firefox the timer in bottom left corner is is not going up by one. It seems that since the net framework updates in the past 3 days have updated in Firefox which is now causing my computer to act like a virus. The show will glitch and repeat 2 to 5 seconds worth of time. Seems you all need to check your crap with Microsoft to update your Firefox.

Blair Hanna 於 5 個月前 詢問

BLAIR Hanna 最近回覆於 5 個月前

Firefox unstable

I cannot stream china open tennis via tennis tv - login problems, crashing problems. Unresponsive to login details Sometimes I can log in but then cannot open specific m… (閱讀更多)

I cannot stream china open tennis via tennis tv - login problems, crashing problems. Unresponsive to login details Sometimes I can log in but then cannot open specific matches Other times the screen just goes blank There is an account login icon in lower left hand corner of the screen, but if I try to refresh the screen the icon changes its nature and does not respond, then I cannot log in or out It is random and unreliable when I am trying to stream the tennis I have never had this problem with this website before, and I have been a subscriber for 5 years The first two photos are how the login icon should look. The third shows what is happening to the login icon The fourth photo is the blank screen that I sometimes get and cannot move away from - the screen is stuck I really dont want to have to use Safari and definitely not Chrome Sherrill Carta shcarta@gmailcom

shcarta 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

right click copy unclickable

right click menu copy not clickable,cant copy but when I hit ctrl + c and copy something first then i can copy within the right menu fine with the same site, and no this … (閱讀更多)

right click menu copy not clickable,cant copy but when I hit ctrl + c and copy something first then i can copy within the right menu fine with the same site, and no this is not a site issue chromium works just fine.

ryanksa444 於 5 個月前 詢問

Matt 最近回覆於 1 週前

Firefox Tab crashes since latest uodate to firefox.

Ever since FireFox updated to the latest version I'm constantly having Tabs crash within Firefox. The following message comes up: GAH. Your tab just crashed.. bp-99cb… (閱讀更多)

Ever since FireFox updated to the latest version I'm constantly having Tabs crash within Firefox. The following message comes up: GAH. Your tab just crashed..


bp-99cb0647-4176-4710-b2c8-8a9e50231001 10/1/2023 1:01 PM bp-1da1989d-2091-432e-bfb7-8970c0231001 10/1/2023 1:01 PM bp-2cde79d9-a1de-4765-bd52-82dd10231001 10/1/2023 1:01 PM bp-9ad00c91-a977-4b4f-96a5-f1c2f0231001 10/1/2023 1:01 PM bp-41f094be-b1b5-4505-a6a2-097050231001 10/1/2023 1:01 PM bp-67a0c441-baad-412f-af7c-aeb9d0231001 10/1/2023 1:01 PM bp-5c33e37f-a7d4-4710-9918-c3a740231001 10/1/2023 1:01 PM

(moved the crash reports out of the Troubleshooting Information - c)

wconstable 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Firefox running slow and loading slow also (web pages, settings, etc.)

Good afternoon. For the last day or so my Firefox has been running slower than normal. It takes longer to load my home page than normal, for one example. Actually it t… (閱讀更多)

Good afternoon. For the last day or so my Firefox has been running slower than normal. It takes longer to load my home page than normal, for one example. Actually it takes a little longer than it had to load most web pages. I tried opening the same pages on Edge to make sure it is not just an internet issue and Edge works fine.

I am also having an issue with settings. When I open settings, privacy, and navigate to saved logins before when the list would automatically populate it now takes almost 12 seconds to load all my logins.

I did try to run the browser in troubleshoot mode and the behavior did not change.

I am running Firefox 118.0.1. Any help would be appreciated. Thanks in advance.

Figureguy 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Private Window Clipboard Concealed on macOS?

Hello! I'm curious if there was a recent change in Firefox for macOS that started marking items copied from private windows as "concealed"? I've been using Firefox fo… (閱讀更多)

Hello!

I'm curious if there was a recent change in Firefox for macOS that started marking items copied from private windows as "concealed"?

I've been using Firefox for quite some time and last week started noticing that my clipboard history app, Alfred, was no longer storing anything I copied out of private windows.

Initially I reached out to Alfred and they suggested this was on Firefox's end:

Upon further investigation, I can see that Firefox intentionally marks its clipboard data as Concealed in order to protect searches done in a private window.

If this is true, can I turn this off somehow? It really breaks my workflow and am unfortunately stuck using Chrome at the moment.

Thanks!

Zackery Fretty 於 5 個月前 詢問

spookily_polar264 最近回覆於 5 個月前

Preventing Focus Stealing When Restoring Session

I am using Firefox 115.3 on Debian 12.1. I have numerous tasks which require the use of my web browser and have allocated a different virtual desktop for each. This mea… (閱讀更多)

I am using Firefox 115.3 on Debian 12.1. I have numerous tasks which require the use of my web browser and have allocated a different virtual desktop for each. This means that my browser session typically has several dozen tabs open in numerous windows at one time. Under normal circumstances, this works just fine (and is a testament to the engineering that has gone into this browser).

My issue is that Firefox renders my machine virtually unusable for a few minutes each time I restart my desktop session due to focus stealing. When I open the browser, several dozen windows pop up (as expected) and relocate to their correct virtual desktops (as expected); however, as the windows begin to load, the most recently active Firefox window steals focus repeatedly. If I am, for instance, in the process of typing my password into my desktop e-mail client, a Firefox window may steal focus from the password dialog. In practice, this focus steal happens once every few seconds for several minutes.

I would prefer that Firefox would not steal focus while restoring a session. Does anyone have any suggestions for correcting this issue?

zep_firefox_support 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Padlock icon with red slash

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have… (閱讀更多)

I am locked out (padlock icon with red slash) of all the websites (except gmail) that I use all the time. I did a “refresh Firefox” but that did not help. What could have caused this all of a sudden? HELP!

Damian Kulash 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

My Browser Keeps Getting Reset

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then star… (閱讀更多)

I'm using my Firefox with Custom CSS with toolkit.legacy thing enabled. I'm using Firefox for my everything and I love it. But It keeps break my current profile then starts a new profile that everything has been reset. It keeps break my profile and starts a new profile. I lose everything... It's enough for me. I could not find any solution for it. If It's not fixed, I'll stop using this beautiful browser :'(

Z 於 5 個月前 詢問

James 最近回覆於 5 個月前

Video Playback Issue on Fedora 38 - "Media Playback Aborted due to Corruption"

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notab… (閱讀更多)

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notably LinkedIn and Twitter (now X), is:

  • The media playback was aborted due to a corruption problem or because the media used features your browser did not support.*

Furthermore, when examining Firefox's console while attempting to play a video, I observed the following error:

  • [Child 5999, MediaDecoderStateMachine #1] WARNING: Decoder=7fdb3c55a100 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult mozilla::FFmpegDataDecoder<60>::InitDecoder(AVDictionary**): Couldn't open avcodec: file /builddir/build/BUILD/firefox-118.0/dom/media/MediaDecoderStateMachineBase.cpp:166*

Steps to Reproduce: 1. Navigate to LinkedIn or X (previously Twitter). 2. Attempt to play any video content. 3. Observe the aforementioned error.

Additional Details: - OS: Fedora 38 - Firefox version: Initially 117.0.1, then updated to 118, both 64-bit. - This issue does not occur on Google Chrome on the same system. - I have attempted the following troubleshooting steps without success:

 1. Updated Firefox to the latest version.
 2. Enabled DRM content.
 3. Booted Firefox in Safe Mode.
 4. Disabled hardware acceleration.
 5. Cleared cache and cookies.
 6. Used a Flatpak version of Firefox.

This issue has significantly impacted my user experience, and I hope to find a resolution soon. Any assistance or guidance would be greatly appreciated.

Thank you!

rusty_python 於 5 個月前 詢問

Luiz Felipe F M Costa 最近回覆於 5 個月前

lubuntu refresh rate issue

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it… (閱讀更多)

been at it a week everywhere. how can I change the resresh rate about 60MH. desktop preferences is greyed out. command line didnt do it. not a programmers, please keep it simple. was hoping a GUI would make life easier. its blocky on a slow screen scroll. tried loads everywhere. I think it might not happen in chrome.

Tom Gallagher 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

Firefox browser keeps crashing on Windows 11

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least… (閱讀更多)

My Firefox browser has been crashing for several weeks. I have been a Firefox user for quite some time now but never experienced anything like this. This happens at least a couple of times a day. I have refreshed the Firefox app on my computer, tried turning off the extensions for a while (I use 2 add blockers), but nothing seems to fix the issue. I'd hate to switch to another browser but this is getting very frustrating.

I'd appreciate any help you could provide.

rickvsrick 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

right-click openwith Firefox

When downloading any file in Firefox (the picture is an example), the "Firefox" option will be added in the right-click open-with in Windows Explorer. This does not happe… (閱讀更多)

When downloading any file in Firefox (the picture is an example), the "Firefox" option will be added in the right-click open-with in Windows Explorer. This does not happen in other browsers. And this item is added without permission, it is a bad behavior.

在Firefox中下载任意文件(图中为一个例子),在Windows 资源管理器右键打开方式中都会被添加“Firefox”选项,这不会发生在其他浏览器上,而且一个浏览器未经允许添加一个打开方式是不好的行为。

devi_pure 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

When unmuting a video, video barely moves and audio plays in a loop.

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much… (閱讀更多)

Whenever I try to watch a video or stream (any site) I can watch the video just fine as long as the audio is muted. However, when I unmute the idea, the video pretty much stops (can stutter a little bit) and the audio plays a roughly 5 second loop of when it was unmuted. This happens on all sites, all formats of videos.

hendrik.decrop 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (閱讀更多)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Dana Stewart 於 5 個月前 詢問

JohnQ Public 最近回覆於 5 個月前