Firefox 技術支援討論區

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

can anyone of you test chat open ai com with linux 32 bits?

for more than 5-7 months its been unusable. it completely freeze. I recently reported this to open ai devs and they tried to do something. Now page responds is in 20-60 seconds range.

means, I open website, i wait 20-60 seconds to load. I ask chat gpt something, i wait 20-60 to actually type my messsage (for my message to be printed after I hit enter). then i refresh page (because nothing moves), wait 20-60 secs to load page and I see the reply.

and yes, each time I was always trying to do with latest version of browser. and I also tried it on a new browser without any extension.

I have a video, I can only share it private with firefox devs if helps.

the reason I didn't reported this last year, was because I got extremely disappointed and unhappy.

it initially started by showing that button-bar at the top, telling that page load slow and to [stop]. by the next month it became worst than 2000's dialup internet, so I stopped using it

I need to update Mozilla Firefox ( (I currently have version 67.0 (32 Bit) installed. Mozilla Firefox for Ubuntu canonical 1.0). It was initially uploaded (a few years ago), via Package Manager. Because for a while, I no longer receive support, that way I neither receive updates. So, I can't update again Mozilla Firefox via Package Manager. Please let me know how can I proceed to achieve this update. Thank you!

I am having a significant issue with firefox draining my battery. I used chrome up until the new year and then switched over to firefox from chrome. Overall I love firefox so much more. The format is way more pleasing. I love how it easily signs me back into everything, BUT IT DRAINS MY COMPUTER SO MUCH. Like i used to have an 8hour + battery span my laptop neverrr died. Now I get through MAX 2 hours of full use before needing to charge, and maybe 4 hours just having it at school but not using it.

I thought my dell suddenly started crashing, ran all these tests, and then I realized the only change was that I had started using Firefox... So sad I think I am going to have to leave it.

I read a lot of articles and did everything suggested. my graphics is webreader , i turned on all the suggested features, i have 2 extensions , the only thing I could maybe think of was that I use an animated theme so maybe that was killing the battery, but like if I can't use my theme than whats the point.

Hi. Without warning and without my making any changes to my laptop, I can no longer access various web pages including those I most use. The error message being returned is: Secure Connection Failed Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

I've uninstalled and reinstalled Firefox without successfully resolving access. Other browsers have no access issues. I tried checking for advice on what else I could do but i don't find the information on the web to be at all helpful. I'd appreciate very detailed instructions on exactly how to resolve this.

Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 8.00 GB (7.87 GB usable) Device ID DE6126F4-CF38-4570-9665-6074D5A800B9 Product ID 00325-81249-74797-AAOEM System type 64-bit operating system, x64-based processor

Thanks in advance.

Paulindr

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

Hi, I'm using some typical browser extensions (lastpass, HTTPS Everywhere, Privacy Badger, etc.), but all of buttons stopped operating. When I click them, nothing happens, clicking just makes the icon be shaded like it's pressed. I tried updating the browser, signing out&in, removing, loading and enabling them again. Nothing works. Most frustrating is the lastpass extension, as I actually use it almost daily.

Also I assume that one can't contact mozilla directly about these bugs/issues, only this community chat?

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed) and the upgrade took place (without restarting). Along with the upgrade Firefox was also updated to its latest version at the time (119.0). Since then, videos on Twitter play but without sound. On some other websites also none of the videos play. On YouTube, Firefox shows me a message saying "To play video, you may need to install the required video codecs" but the videos play fine; I haven't tried other websites but I assume all would have some issues. Google Chrome however doesn't have this issue and all videos play without any issues.

Note that I have not restarted my computer since the upgrade. I doubt this could be an issue but please let me know if you think this could be the issue.

I did the followings and restarted Firefox but none have worked so far for Twitter and some other random websites that I come across, but they resolved the issue for YouTube and now YouTube videos play, although I still get that codec message at the top of the tab:

sudo apt-get install ffmpeg sudo apt install ubuntu-restricted-extras sudo apt install libavcodec-extra

Someone told me this is because the default Firefox on Ubuntu 22 comes as a snap package and I should install the APT package manually instead so that it works. I prefer not to do this because I have lots of tabs open and have manually changed lots of the settings (including in about:config) that I want to preserve. I would also like to preserve the history of visited websites and keep the current cookies (don't really want to keep entering username/password on the same websites again). So the best way for me is to fix the issue for the default Firefox on Ubuntu 22.

Could you help me figure out what I should do to fix this issue?

When trying to download something, I have to use "Troubleshoot Mode" Downloads fail to complete when in "Regular" mode. Does anyone have any clue what might be causing the problem?

Since Mozilla released the 119.0 build of Firefox, I have noticed that scrolling Youtube Shorts doesn't work. I can watch the first short and scroll to the second but trying to scroll past that causes the video to jump back up to the first video. The same thing happens when I try to scroll through emails using my ISP web based email client. I can see the first five emails on the list but if I try to scroll further it jumps back up to the first five. I have tried refreshing Firefox and I have tried using the trouble shooting option under help and the scroll issues still happened in both. I have this issue on my laptop as well as this desktop and I even installed a different browser and in that browser scrolling works fine in both Youtube and the web based email client. I was unsure where to report this to Mozilla so I thought I would try here to see if anyone can help.

I installed a user.js script to my profile, and even after deleting the file itself, the settings keep changing to what it wants, despite the file being deleted.

I've been troubleshooting this for a few hours now, and i surmise it got embedded in my firefox account somehow, because when i close firefox in task manager i can see a bunch of firefox processes doing stuff for about 30 seconds, and if i launch firefox again after that my browser is messed up.

In window's firewall i set a rule to not let firefox send and receive packets and while a block on receiving didnt do anything, the block on firefox sending data did prevent it from applying that fking user.js script. However, if firefox cant talk to websites its obviously useless, so im stumped.

I have deleted every single folder on my computer firefox uses, including cleaning the registry of its things aswell, so it has to be downloading that script from some server, but i havent been able to figure out from where. I assume its attached to my firefox account because, where else could it be getting the script from?

When i was installing the user.js script, i had no clue it would be so damn hard to get rid of. Thank fuck i have a backup of my profile.

Can't get to Google apps from google home page. Dots for Google apps not there. Only way they appear is to search for something. Otherwise you can't get to apps (no nine dots) or even sign in to google. Nosigh-in box either on first open of browser. Thanks for the help.

When I open browser on my windows 11 PC, I am besieged by notifications from online British newspaper "Metro.CO.UK." I cannot discover a way to stop the notifications. What's up with it?

Whenever I try to launch Firefox, a blank window opens and immediately closes instead of the actual browser. This happens no matter how many times I try, even if I restart my computer. In case it's relevant, I'm using Windows 10.

About 3 months ago when logging in to my bank account on a windows PC using Firefox, the password was accepted but the account failed to open due to an error. Previously it worked like a charm, but my bank updated its security and it hasn't worked since. However if I perform the same operation on Google Chrome it works. I have a similar experience on a few other web sites. Is there something in my Firefox settings preventing this from happening? Cheers,

Mark

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.