Firefox 技術支援討論區

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

I have lost my shortcuts in the TOOLBAR. This happened after I attempted to RESTORE bookmarks from the MANAGE BOOKMARKS - from a BOOKMARKS file from a different PC. The RESTORE ran for a while, then failed with an error message of some sort. Well, I decided to do an END TASK in FILE MANAGER to end Firefox.

Since I had a good copy of my bookmarks file from another PC, I thought I could copy that into the PROFILE directory somewhere, but at that point FILE MANAGER only showed me bookmark files in a BOOKMARKSBACKUP folder.

Rather than guessing where to put the 'good' BOOKMARKS file from my other PC, I decided to just restart Firefox.

After I did, I was pleasantly surprised to see that my bookmarks seemed to be restored ok (previously, there were many duplicates entries, possibly dozens of duplicates for each bookmark - for some reason, that made SEARCHING the bookmarks impossible - I would type on or two characters in the SEARCH box and FIREFOX would hang forever.)

Anyways, I think my Bookmarks might be restored/imported properly (I don't recall which command I used at this point). But, all the shortcuts on the TOOLBAR are missing. And I had dozens.

Is there a way to restore just shortcuts to the TOOLBAR now? (since I think my others are now ok, in the menu.) Should I try the restore again? Can I just copy the bookmarks.JSON, or bookmarks.HTML file, into the PROFILE FOLDER somewhere? Any other solution other than just manually putting the shortcuts back in the toolbar?

Oh, and any idea why I had dozens of duplicate bookmarks, that made the search function impossible? (I don't want that to happen again.)

I can't login to Lastpass with the latest version of Firefox 98.0.1. Neither the Lastpass extension or attempting to Login to Lastpass via the website will open the password vault. I enter my Lastpass email and password login details then authenticate with 2FA and all I get is the spinning wheel of anticipation which times out after 7 or 8 seconds. MS Edge allows Login and I tried Firefox Ver 98.0 on another PC and Lastpass login works so there appears to be an issue with Ver 98.0.1. Running fully patched Win 10 laptop.

I recently deleted the file with firefox settings (can't remember the name) cause i was unable to what netflix/hbo. now however, whenever i open firefox my pinned tabs (16 tabs) does not reload the pages as in does not refresh the content of the page. it use to refresh the page inside these pinned tabs when i open firefox but now the pages are still the old version. i have to refresh these pinned tabs manually.

so is there any settings to make these pinned tabs to actually refresh the page when i open firefox? i'm confuse why firefox it still shows that its loading the page cause it actually show the same page content that was a day before.

My browser was working just fine this morning. About a half hour ago, I opened it, and the Loading icon just kept going back and forth but the home page does not load (it is still doing that now). A second tab had opened indicating a Mozilla security function but it also wouldn't load. That suggests to me that something Mozilla did resulted in the change. There is no longer a "home" icon showing, and when I looked at the settings, it shows an Acer page as the home page (instead of Google, which has been the home page). All of the extension icons I has are also now missing. What happened and how do I fix it? I would rather not uninstall and reinstall because I would lose all the bookmarks and log-ins. I tried restarting the computer and that did nothing.

The last three times Firefox has displayed that popup in the upper-right corner of the screen inviting me to select "update now," with the assurance that all open tabs will be restored after the update, nothing has been restored except my home page once Firefox restarts.

If Firefox does not intend to restore tabs, why on earth would it say it is going to do it? This is about as user-unfriendly a move as they could ever do, short of blowing up the computer entirely. A fix for this would be nice to have, but more to the point, why is a fix even necessary when Firefox positively states that all open tabs will be restored?

I understand that nothing human is perfect, but errors are one thing, and persistent failure to do something straightforward that is promised is another thing. What's going wrong here, and if Firefox is going to persist in this unfortunate behavior, what can be done about it?

Thank you.

I think I may have a ghost in my desktop. 2 events happen with firefox that have followed from a previous pc build. At seemingly random times if Firefox is open and the visible tab has text, as in is not a full tab video stream, all of the text and images will shrink in size and spacing. This is independent of the zoom function as it remains at 100. Zooming to make text larger again looks weird and bulky, refreshing the page however will restore it. This glitch happens even if another application has focus, even if it is fullscreen exclusive. I haven't been able to figure out what kind of shortcut, command, or addon might possibly be able to do this.

The drop-down mystery happens when the visible tab is a full tab stream. Again even if another application has focus, the download drop-down appears and stays until I click somewhere. I've only seen it appear once and it does not look like when I choose to click the drop-down button. The size of the drop-down changed a couple to several times, and I believe the first download item appeared to be highlighted in dark blue, something I can't reproduce with my mouse or keyboard, it only highlights a different color grey. This one makes me nervous as it could possibly be something activating a download and then immediately deleting it from history? I only just recently learned the the menu will appear automatically when downloading something.

I've tried reinstalling Firefox. I don't notice this on edge, though I only have to use it a fraction of the time. I've never noticed any extra commands or text appear that I didn't type or direct in other applications. This somehow shows up after a fresh windows 10 install, and have since replaced keyboard & mouse. I've tried leaving a keylogger over long periods and it never shows anything. I refuse to leave Mozilla, any help is greatly appreciated. Thank you for reading this far :)

For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says:

This add-on violates Mozilla’s add-policy

This add-on violates Mozilla's add-on policies by executing remote code and insufficient user data handling and protections.

I have tried to start up the protection again but that does not work

What can I do?

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

I would love it if I was able to group tabs in Firefox. Many other browsers are able to do this, but I love using Firefox and don't want to switch. However, I will if this functionality isn't implemented. I understand that grouping used to be a feature, so I am assuming it wouldn't be that hard to implement. Thank you!

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

fire fox is draining my cpu usage a process in task manager with the same name is taking all the cpu power, and once i end it nothing happens and firefox is still open( useless process ) . it keeps coming back

Downloading email attachments fails with Firefox. OK with Explorer 11. This problem began four days ago. Please tell me how to fix this.

Lee Ransom - [removed phone# from public]

I hope this is the right category. I recently switched to Firefox, and while I love both the customization aspect and how privacy-centered it is, I have 1 small thing that is bugging me a lot: printing. I'm on an M1 Macbook Air, and when I do Command+P (which is the default printing command for OSX), it downloads the file I'm attempting to print instead of sending it to preview instead of printing. I have changed the "Applications" setting so it says "Open in Preview" where I can print it from. However, it still downloads the file along with printing it. I have tried doing "Open in Firefox", and it has the same affect where it both prints the document but also downloads this. What can I do to change this, if anything? Thank you!

Is there a firefox addon or method that will either engage the download manager of your choice, or catch and direct the download to your preferred download, much like Flashgot used to do in pre-Quantum days?

I use Free Download Manager. I have two addons related to it, but they are not a perfect solution. FDM has an option to "intercept downloads in your browser", but it's a kinda clumsy process.

The original topic is located here: https://support.mozilla.org/en-US/questions/1180429

Menu bar is there, just no response or opening when click on bookmark, menu etc. was what he reported and I have not only the same issue, but it is happening with ALL Mozilla browsers I have including Tor, Firefox and Waterfox. I cannot figure out why this is happening!

I did follow the suggestions within that topic but it was all I could find on Google. Apparently this is NOT something that has happened to many people. Below I have including some possibly relevant data. If something else is required, please ask and I will reply back. Thanks!

Windows 11 Pro x64, version 22H2, Active Development Branch, Pre-Release Version Dev (OS Build 22572.201) Product Name Windows 11 Pro Experience ms-resource:ProductPkgDisplayName 1000.22572.201.0 Features 64 Bit Edition, Terminal Services in Remote Admin Mode, Tablet PC Edition, Multiprocessor Free Edition Type Professional Kernel Version 10.0.22572.1 KernelBase Version 10.0.22572.1

Mozilla Firefox (x64 en-US) Version 98.0.1 Not Available Version 98.0.1 Original Filename firefox.exe Internal Name Firefox File Version 98.0.1 (98.0.1.8107) Product Version 98.0.1 (98.0.1.0) Comments Mozilla Firefox 98.0.1 (x64 en-US) Display Version 98.0.1 No Modify 1 No Repair 1

Mozilla Maintenance Service Version 98.0.1 Not Available Mozilla Thunderbird (x64 en-US) Version 91.7.0 Not Available Waterfox (x64 en-US) Version G4.0.8 Not Available

System Manufacturer Dell Inc. Inspiron 5400 AIO TPM 2.0 INTC Secure Boot State On 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz Memory 16 GB Installed, 15.64 GB Total, 9070.77 MB Free Memory Load 43% Virtual Memory 18.01 GB Total, 6440.34 MB Free PageFile Size 2432 MB In use 67 MB Max used 98 MB Reserved Storage

So, is it Windows or Firefox browser that has completely screwed up our ability to simply set the background color for the browser, title bar and menu instead of being forced to use what some programmer decided on a Friday to create so they could go home early.? If it's Firefox, then go back to your browser people and tell them to fix this garbage. I'm going to have to look into other browsers if this is some permanent screw up. I'd really appreciate hearing from Firefox in answer to this.