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Need Escalated Help: Firefox Uses Excessive Memory in WIndows 11.x

I asked about this in a previous thread and never got a response from the escalation group. I use my computer all day and keep several tabs open for ongoing use. This is … (閱讀更多)

I asked about this in a previous thread and never got a response from the escalation group.

I use my computer all day and keep several tabs open for ongoing use.

This is an example of what I see regarding Firefox's memory use. I do not open and close tabs often enough to have this make sense.

Please help! I cannot afford to have so much of my available memory blocked.

JandNL 於 6 個月前 詢問

jonzn4SUSE 最近回覆 於 6 個月前

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Firefox is running out of disk space Error, Running Very Slow & Crashing Help

I have Firefox Version 94.0.2 (64 Bit) running on Windows 11. First, I noticed Firefox was running very slow. It loads up slow and webpages are loading super slow. I down… (閱讀更多)

I have Firefox Version 94.0.2 (64 Bit) running on Windows 11. First, I noticed Firefox was running very slow. It loads up slow and webpages are loading super slow. I downloaded other Browsers and they are working just fine so this tells me there is an issue with Firefox. After a while, Firefox would randomly crash for no apparent reason, while loading a new webpage or installing an Extension. I have sent Feedback for every crash. I have closed all of the Tabs I can that I am not using on Firefox, cleared the Cache, Cookies & History, Restarted Firefox & my PC and everything I can think of. Now, I just started getting an Error Message at the top of Firefox that says this: Firefox is running out of disk space. Website contents may not display properly & it includes a link to read on how to optimize disk usage. I followed the Instructions in that Article and it did not help. I am at wits end. I am ready to Uninstall and Reinstall Firefox and see if that fixes the issue but I hate to lose all of my Extensions and ETC. Can someone please help me with this? Is there anything else I can do to speed Firefox up, stop the crashes and get rid of that error message?

Vyper Precision Corporation Amber 於 6 個月前 詢問

FredMcD 最近回覆 於 6 個月前

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Firefox slow bootup

My Firefox keeps booting up slowly. I've refreshed it, restarted it, and reinstalled it and still no fix. It's even on an SSD as well. It isn't slow after it boots up. … (閱讀更多)

My Firefox keeps booting up slowly. I've refreshed it, restarted it, and reinstalled it and still no fix. It's even on an SSD as well. It isn't slow after it boots up.

HiramIII 於 6 個月前 詢問

FredMcD 最近回覆 於 6 個月前

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the new tab tiles for frequent websites are all blank and useless

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0 The frequently used website tiles on the new tab are all blank. They don't wor… (閱讀更多)

I'm using windows 10 on a fairly recent AIO from HP. It's a 27-k350. FF version 94.0

       The frequently used website tiles on the new tab are all blank. They don't work. I can customize the data for a tile and it will appear in sync on other devices and OS's, but not on the Windows OS. It's frustrating. It makes Firefox feel pretty useless on this OS and machine. I dual boot with Linux Mint on the same machine and it's fine in Linux. 
       Any ideas? :)
       Thank you.

Data dump from FF {

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19044",
   "version": "94.0.2",
   "buildID": "20211119140621",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:94.0) Gecko/20100101 Firefox/94.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/94.0.2/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 0,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "",
   "registeredAntiSpyware": "",
   "registeredFirewall": ""
 },
 "processes": {
   "remoteTypes": {
     "privilegedabout": 1,
     "extension": 1,
     "web": 2,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\User\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
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 "lockedPreferences": {
   "fission.autostart.session": false
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 "media": {
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   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
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       "vendor": "",
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     },
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     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
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     {
       "name": "Headset (BRV-HD Hands-Free AG Audio)",
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     }
   ],
   "audioInputDevices": [
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
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     },
     {
       "name": "Stereo Mix (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
       "defaultRate": 48000,
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       "maxLatency": 0,
       "minLatency": 0
     },
     {
       "name": "Headset (BRV-HD Hands-Free AG Audio)",
       "groupId": "BTHHFENUM\\BthHFPAudio\\8&2fed0f47&0&97",
       "vendor": "",
       "type": 1,
       "state": 1,
       "preferred": 0,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 0,
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     },
     {
       "name": "Microphone (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
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       "preferred": 7,
       "supportedFormat": 4112,
       "defaultFormat": 4096,
       "maxChannels": 2,
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       "minLatency": 144
     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
       "state": 0,
       "preferred": 0,
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     },
     {
       "name": "Speakers/Headphones (Realtek High Definition Audio)",
       "groupId": "HDAUDIO\\FUNC_01&VEN_10EC&DEV_0280&SUBSYS_103C2B2B&REV_1000\\4&150a9173&0&0001",
       "vendor": "",
       "type": 1,
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     }
   ]
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0,
   "handlerUsed": true,
   "instantiator": ""
 },
 "startupCache": {
   "DiskCachePath": "C:\\Users\\User\\AppData\\Local\\Mozilla\\Firefox\\Profiles\\rmfww8wi.default-release-1636912396039\\startupCache\\startupCache.8.little",
   "IgnoreDiskCache": false,
   "FoundDiskCacheOnInit": false,
   "WroteToDiskCache": true
 },
 "libraryVersions": {
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     "minVersion": "4.32",
     "version": "4.32"
   },
   "NSS": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSUTIL": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSSSL": {
     "minVersion": "3.71",
     "version": "3.71"
   },
   "NSSSMIME": {
     "minVersion": "3.71",
     "version": "3.71"
   }
 },
 "userJS": {
   "exists": false
 },
 "intl": {
   "localeService": {
     "requested": [
       "en-US"
     ],
     "available": [
       "en-US"
     ],
     "supported": [
       "en-US"
     ],
     "regionalPrefs": [
       "en-US"
     ],
     "defaultLocale": "en-US"
   },
   "osPrefs": {
     "systemLocales": [
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     ],
     "regionalPrefsLocales": [
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     ]
   }
 },
 "sandbox": {
   "contentSandboxLevel": 6,
   "effectiveContentSandboxLevel": 6,
   "contentWin32kLockdownState": "Win32k Lockdown disabled -- Preference not set"
 },
 "remoteAgent": {
   "listening": false,
   "url": ""
 },
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "WebRender",
   "windowLayerManagerRemote": true,
   "windowUsingAdvancedLayers": false,
   "adapterDescription": "Intel(R) HD Graphics 4600",
   "adapterVendorID": "0x8086",
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   "adapterSubsysID": "2b2b103c",
   "adapterRAM": 0,
   "adapterDrivers": "igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32",
   "driverVendor": "",
   "driverVersion": "20.19.15.5058",
   "driverDate": "8-16-2018",
   "adapterDescription2": "NVIDIA GeForce 830A",
   "adapterVendorID2": "0x10de",
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   "adapterSubsysID2": "2b2b103c",
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   "adapterDrivers2": "C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumdx.dll C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll,C:\\WINDOWS\\System32\\DriverStore\\FileRepository\\nvhdc.inf_amd64_1683e6c24d03a407\\nvldumd.dll",
   "driverVendor2": "",
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   "isGPU2Active": false,
   "direct2DEnabled": true,
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   "directWriteVersion": "10.0.19041.1288",
   "clearTypeParameters": "Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 ",
   "usesTiling": false,
   "targetFrameRate": 60,
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   "webgl1Version": "OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)",
   "webgl1DriverExtensions": "GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture ",
   "webgl1Extensions": "ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context",
   "webgl1WSIInfo": "EGL_VENDOR: Google Inc. (Intel)\nEGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d)\nEGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync \nEGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control \nIsWebglOutOfProcessEnabled: 1",
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     {
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       "actionName": "PreferenceExperimentAction",
       "branch": "treatment",
       "expired": false,
       "lastSeen": "2021-12-08T20:51:25.317Z",
       "preferences": {
         "network.cookie.cookieBehavior": {
           "preferenceType": "integer",
           "preferenceValue": 5,
           "preferenceBranchType": "default",
           "previousPreferenceValue": 4,
           "overridden": true
         },
         "browser.search.param.google_channel_us": {
           "preferenceType": "string",
           "preferenceValue": "tus5",
           "preferenceBranchType": "default",
           "previousPreferenceValue": null
         },
         "browser.search.param.google_channel_row": {
           "preferenceType": "string",
           "preferenceValue": "trow5",
           "preferenceBranchType": "default",
           "previousPreferenceValue": null
         },
         "privacy.restrict3rdpartystorage.skip_list": {
           "preferenceType": "string",
           "preferenceValue": "https://jalopnik.com,https://kinja.com;https://we.hamropatro.com,https://hamropatro.firebaseapp.com;https://stackblitz.com,*;*,https://www.blogger.com;*,https://scroll.com;https://www.messenger.com,https://www.facebook.com;https://knowyourmeme.com,https://trends.google.com",
           "preferenceBranchType": "default",
           "previousPreferenceValue": null
         }
       },
       "experimentType": "exp",
       "userFacingName": "Impact study for Total Cookie Protection (TCP)",
       "userFacingDescription": "This study is examining the effects of Total Cookie Protection (TCP).",
       "enrollmentId": "c1b663db-767c-4a1a-99ce-ede5af313184",
       "temporaryErrorDeadline": null
     }
   ],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

ghstamrca 於 6 個月前 詢問

Couch 最近回覆 於 6 個月前

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Firefox Crashes Upon Ending Session

Firefox continues to crash after every session ending when I close it out. I have an old computer with not a bunch of memory, but would that affect the closing of a sessi… (閱讀更多)

Firefox continues to crash after every session ending when I close it out. I have an old computer with not a bunch of memory, but would that affect the closing of a session, and if so, why? I have the option selected to clear history when Firefox closes, as I don't want to have to try and remember to do this manually everytime I close a session. What is checked are all of the "History" options; the "Data" options are left alone.

Anyway, crash reports:

bp-6a558009-aeed-4b81-8aee-8bf560211210 bp-e946da15-471d-4f6c-8bf9-247540211210 bp-39505be6-9c4e-4e4c-a4e0-f8c930211210 bp-085e9350-9fe1-4386-a10e-1d06b0211210 bp-c4307805-87d8-4869-9c69-46d060211210 bp-fa9c9f16-08ab-442f-be8a-a92230211210 bp-f9e38252-824d-4900-bcf8-b5e1d0211210 bp-6fb377b3-f867-4924-ad07-1f2c30211210 bp-1ed78b16-8c33-4011-9749-2c4700211210

Not a huge issue for me, of course, but if I can stop the crashing, that would definitely be an aesthetic improvement.

FireFoxFan1 於 6 個月前 詢問

FredMcD 最近回覆 於 6 個月前

Mac migration from standard release to ESR

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 updat… (閱讀更多)

I am looking for suggestions/work flows for migrating existing Mac's from the standard firefox release to the ESR version. I am looking to manage these all under 1 update cycle. A couple of current problems:

  1. On a system with the standard version already installed, I can't find a way to upgrade to the ESR version without uninstalling first.
  2. Once I would do an uninstall and then an install of the new version, I am prompted that I have launched an older version of Firefox and that I must create a new profile. How can I do this without loosing all users bookmarks, extensions, etc?

Thanks!

Bradley 於 1 個月前 詢問

Terry 最近回覆 於 1 個月前

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Eyedropper from Web Developer Tools -> Inspector -> Eyedropper does not work on some websites

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When y… (閱讀更多)

When I open Web Developer Tools -> Inspector -> Eyedropper the eyedropper just shows a circle but does not copy or display the colors as you hover over them. When you click it just copies #000000 to the clipboard.

The only way I can use the Eyedropper is by going to: Tools -> Browser Tools -> Eyedropper.

My current Firefox version is 94.0.2 and I noticed this issue within the last minor/major update. I also noticed that the issue heavily depends on the website you are trying to get colors from. Some websites work fine while others it does not work.

When I try it on Hacker News (https://news.ycombinator.com/) it does not work for me.

subless 於 7 個月前 詢問

cor-el 最近回覆 於 7 個月前

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How to remove a duplicate Firfox

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Wind… (閱讀更多)

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Windows 10 and I upgraded to ver 11.

gomurchu 於 7 個月前 詢問

FredMcD 最近回覆 於 7 個月前

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Firefox does not play any videos - tried common solutions

Firefox will not play any videos for me. This occurs on every website. On youtube for example, the loading circle will be perpetually spinning over the video. I can us… (閱讀更多)

Firefox will not play any videos for me. This occurs on every website. On youtube for example, the loading circle will be perpetually spinning over the video. I can use the slider to scrub through the video, and a static image will appear, but not play. The Youtube video will play no problem in Edge browser.

This is on a Dell Latitude laptop with intel i7 integrated graphics. I have already tried every common solution I have found while searching:

  • Computer drivers and Firefox are up to date
  • Disabled hardware acceleration
  • Disabled all my add-ons
  • Turned off Firefox enhanced tracking protection
  • Turned on allow autoplay video and audio
  • Started in safe mode, still won't play video
  • Cleared cookies and site data
  • Refreshed firefox
  • Uninstalled and reinstalled firefox

Is there anything else I can try, or any troubleshooting steps I can follow?

Thank you!

richard.paul 於 7 個月前 詢問

cor-el 最近回覆 於 7 個月前

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Faulty web site functions

On screen 'buttons' don't work when using Firefox but work with other browsers. When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW do… (閱讀更多)

On screen 'buttons' don't work when using Firefox but work with other browsers.

When connecting to the following web site the on screen 'buttons' DONATE and DONATE NOW don't function when using Firefox.

https://www.charidy.com/lifeline?utm_source=Mailchimp&utm_medium=email&utm_campaign=lf-giving-day-21&utm_content=button&utm_term=donors&mc_cid=9dafdce4b7&mc_eid=a9351daa1d

Firefox is my default browser and has been for many years. If I copy and paste the link into another browser e.g. Chrome, the function as expected. Is this a fault with Firefox or with the particular website?

GreyViper 於 7 個月前 詢問

cor-el 最近回覆 於 7 個月前

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mozilla issues

I have an account and thought that the bookmarks etc would be saved. when I downloaded the most recent version of mozilla everything went out the window and it stopped wo… (閱讀更多)

I have an account and thought that the bookmarks etc would be saved. when I downloaded the most recent version of mozilla everything went out the window and it stopped working. I had selected not to restore defaults cause it messes with a lot of settings that I didn't want to have to redo again. didn't matter what i did it wouldn't work. ended up having to install a new version of mozilla, how ever my history, bookmarks, etc that I rely on being there where all gone. I need help trying to get everything back please

kakashi_senseisms91 於 7 個月前 詢問

Paul 最近回覆 於 7 個月前

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Help! Logins and passwords all gone after uninstalling and reinstalling Firefox!

I am absolutely devastated to find that my saved logins and passwords have all vanished from my account. I just uninstalled and reinstalled Firefox because the sync on my… (閱讀更多)

I am absolutely devastated to find that my saved logins and passwords have all vanished from my account. I just uninstalled and reinstalled Firefox because the sync on my open tabs didn't seem to be working. But now ALL of my passwords are gone and I don't have them anywhere else because I thought I could rely on Firefox.

I'm logged in to my Firefox account but they are all gone.

How can I get them back? Please keep it simple if possible, I have no background in IT.

Thanks so much - feeling a bit desperate here and hoping there's some way to recover them all.

Gabrielle O 於 7 個月前 詢問

Paul 最近回覆 於 7 個月前

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Firefox randomly can't load pages - perpetual loading

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve… (閱讀更多)

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve it for a while. This only happens with my Firefox browser on my organization's PC running Windows 10. The browser works fine at home.

I have tried various things, like deleting private data, re-installing the browser, using installed and portable versions, running in troubleshoot mode without addons & extensions, but to no avail.

I'm currently writing this in Chrome because Chrome doesn't have this issue.

blaisadam 於 7 個月前 詢問

jonzn4SUSE 最近回覆 於 7 個月前

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Can't reset Firefox account password: "Reset password with this email type is not currently supported"

I have a duplicate Firefox account that I would like to close. I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to re… (閱讀更多)

I have a duplicate Firefox account that I would like to close.

I forgot the password for this account, and when I go to https://accounts.firefox.com/reset_password to reset it, I enter my email address for the account I'd like to log into and it fails every time with the message "Primary account email required for reset".

The API response includes the error message "Reset password with this email type is not currently supported".

My account email address ends in @hey.com. Is this domain not allowed for password resets?

grantt 於 7 個月前 詢問

cor-el 最近回覆 於 7 個月前

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Firefox eats up all the memory

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed… (閱讀更多)

When I click on this [https://www.ensonhaber.com/] site, Firefox eats all the memory. I tried both Window 10 and Linux. Also, I've tried it while any plugin not installed.

Rorschach 於 7 個月前 詢問

FredMcD 最近回覆 於 7 個月前

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Chase.com login failure since 94.0.2 update

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, … (閱讀更多)

Since the 94.0.2 update, I can no longer access Chase.com. I'm assuming it's a privacy issue of some sort. I've tried allowing all cookies, turned off tracker blocking, but to no avail. Any help would be greatly appreciated.

dec6017 於 7 個月前 詢問

FredMcD 最近回覆 於 7 個月前