顯示問題標籤 顯示所有問題
  • 封存

Firefox on Ubuntu unloads graphics, shuts down

Hello, This issue seems somewhat unique. Using Firefox on 85.0.1 64-bit (but existed for a while) on Ubuntu 20. My laptop is a dell Inspiron with an nvidia GeForce MX250 … (閱讀更多)

Hello,

This issue seems somewhat unique. Using Firefox on 85.0.1 64-bit (but existed for a while) on Ubuntu 20. My laptop is a dell Inspiron with an nvidia GeForce MX250 and driver version 450.102.04 (but, again, this problem existed on earlier drivers). I dual boot Windows 10 on this laptop and use firefox there, but do not have any issues there.

Sometimes Firefox will just start unloading pieces of the web page. It's not that the tab is crashing, the parts just start visibly disappearing, and I can see other applications or my wallpaper behind it. When a youtube video is playing, the sound will keep going (without issue) even after the video stops and eventually disappears. I can reproduce this problem by having a youtube video playing in a tab, closing my laptop to idle it, and reopening it and logging back in. Doing so ensures this issue happens immediately, but the issue will still occur at other times, with or without a youtube video playing (that's just what I use to test the issue as per my example given).

Going through existing articles, I followed the steps in this one: https://support.mozilla.org/en-US/questions/1275189 since my issue seemed similar to theirs. Restarting Firefox in safe mode did indeed stop the issue! Then, I followed the steps to diagnose if it was an extension or hardware acceleration. (I use the default theme so that's not the issue.)

Disabling hardware acceleration didn't solve the problem. Okay, maybe it's not that, I'll turn off the (only) extension I have... And that didn't work either. I turned off hardware acceleration and my extensions, and the issue is still being produced.

So, I'm trying to understand, if safe mode only deactivates extensions, themes and hardware acceleration, why does the issue go away in safe mode but persist in normal mode with all extensions and hardware acceleration turned off on the default theme?

Attached are images of the "unloading" issue. Any help would be appreciated.

cerny.7687 於 11 個月前 詢問

cerny.7687 最近回覆 於 11 個月前

  • 封存

When clicking on an external link I get a message saying "You've launched an older version of Firefox".

When clicking on an external link I get a message saying "You've launched an older version of Firefox". My options are to Exit or create a new profile. I've created a new… (閱讀更多)

When clicking on an external link I get a message saying "You've launched an older version of Firefox". My options are to Exit or create a new profile. I've created a new profile twice now, still get the same message when clicking on an external link.

Lisarobinson 於 11 個月前 詢問

jscher2000 最近回覆 於 11 個月前

  • 封存

Using the Search box in Preferences causes program to freeze

I went to change a few parameters within Firefox (running on Linux) and clicked on the Search Preferences box. When I tried to type the whole program froze. Would not clo… (閱讀更多)

I went to change a few parameters within Firefox (running on Linux) and clicked on the Search Preferences box. When I tried to type the whole program froze. Would not close when the close window button was clicked. Had to use a Kill App program to kill -9 the bugger. Any fixes/work arounds?

Harry Skelton 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

  • 已解決
  • 封存

Not able to open a specific site

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No … (閱讀更多)

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No other site has this problem in Firefox. This site opens normally in Google Chrome and Falkon. I have attached a screenshot of the error message. Thank you.

Rishabh 於 11 個月前 詢問

Rishabh 於 11 個月前 解答

  • 封存

Embedeed Facebook Videos do not display in Firefox on Mac

Facebook Videos embeded in a Clients site using the either the FB provided code for iFrame or the JavaScript SDK methods will not display or play in Firefox on Mac OS ( … (閱讀更多)

Facebook Videos embeded in a Clients site using the either the FB provided code for iFrame or the JavaScript SDK methods will not display or play in Firefox on Mac OS ( Mac OS Mojave 10.14.16, & High Sierra 10.13.6 with Firefox 85.0 & 85.0.1 (64-bit) ).

Both Methods work without issue (or modification/disabling of plugins) in Safari or Chrome, and on Windows (WIN 7) and in iPad OS.

Please note it is not realistic, or reasonable to have website visitors disable Adblockers such as AdBlock plus and allowing all third party cookies - this is FACEBOOK we're talking about. Note: AdBlock plus is disabled on the test page - but the Clients site is a Shopify site, so must work for all typical visitors - a non-technical audience. However it is worth noting that Firefox is NOT my browser of choice for streaming media sites - Netflix. Hulu, etc, due to playback issues. However, YouTube embedding and videos and streams inside FB itself does seem to work

See Test page: https://fantastic-realities.com/clients/davidak/videoembed_01.html Client's source video: https://www.facebook.com/davida.adedjouma/videos/3019402002928/

Facebook embed instructions – https://developers.facebook.com/docs/plugins/embedded-video-player/#

Kurt Grifith 於 11 個月前 詢問

jscher2000 最近回覆 於 11 個月前

  • 封存

unable to log into ebay using firefox

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account It looks like you … (閱讀更多)

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account

It looks like you signed in from a different computer. Before you continue, we need to verify your identity and confirm it's really you. Choose how you'd like to receive your confirmation code

We'll send a message to the option you select.

   By Phone (voice or text)
   By Email

Cancel


I have tried the option to receive a pin code both by text and phone call numerous times but it keeps coming back to this saying I need to confirm my account. I am using mozilla firefox on a windows 10 computer. I did try windows edge browser and was able to get in to both of my accounts on my windows 10 computer. However, I use and prefer firefox. Also, I have a windows 7 computer and I was able to log into both of my accounts using firefox. I was able to log into my ebay accounts before I updated firefox last night. I'm not sure if the new firefox update has anything to do with the problem on my windows 10 computer. I also updated firefox on my windows 7 computer and I can still log into my ebay accounts using firefox.

Dakota66 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前

  • 封存

Recently, my bookmarks have been randomly duplicating themselves and showing up in all kinds of odd places. Sometimes they show up with the generic world logo instead of the company logo. What's going on and how can I fix it?

I'd like to get my bookmarks to stay in the places I put them - like they were for years (until the last week or so.)

Chris 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前

  • 封存

Upload 85.01 - All data in Firefox deleted

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks,… (閱讀更多)

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks, and saved passwords. I have lost so much from it literally broke my heart. I had a huge library of bookmarks that are all gone. I spend hours going through each website I have to log into and either find the old password or create a new one. Your upgrade has been one colossal headache.

Is 85.01 a valid upgrade or was I scammed and being scammed to get all my passwords?

If it is valid upgrade, why would you delete all of my setting and data?

Very angry!

rainfish26

rainfish26 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前

  • 已解決
  • 封存

Firefox will not log into Bank of America or Mailchimp

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using … (閱讀更多)

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using a MacBook Pro (16-inch, 2019), Catalina, 10.15.7 and Firefox 85.0.1. Anything new on this problem?

Thanks.

Doctor T 於 11 個月前 詢問

cor-el 於 11 個月前 解答

  • 封存

Printing in Firefox from Shopify

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly I apprecia… (閱讀更多)

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly

I appreciate any suggestions/help,

Pavel

pavel15 於 11 個月前 詢問

Jonathan Watt 最近回覆 於 11 個月前

  • 封存

Web page is slowing down your browser

Hi Keep getting the message 'web page is slowing down your browser' whenever I stream video. I've spent the best part of a day trying all sorts of solutions from the supp… (閱讀更多)

Hi

Keep getting the message 'web page is slowing down your browser' whenever I stream video.

I've spent the best part of a day trying all sorts of solutions from the support pages, but the error message is still popping up. It started doing it out of the blue, every 15 minutes or so, now i can't stream as it immediately pops up.

I've even deleted my profile, uninstalled it and did a completely fresh install and it's still happening.

Any help?

Thanks

Baggins 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前