顯示問題標籤 顯示所有問題
  • 已解決
  • 封存

Problems signing in to RBC with latest Firefox release Jan 2020

Unable to properly sign in to RBC (Royal Bank of Canada) online banking since install of the latest Firefox release 72.0.1. Windows 10, up to date. Other sites work. Chro… (閱讀更多)

Unable to properly sign in to RBC (Royal Bank of Canada) online banking since install of the latest Firefox release 72.0.1. Windows 10, up to date. Other sites work. Chrome can access RBC ok. No error messages, it just doesn't get through the bank security protocol for some reason via Firefox. Sits with a blank screen.

gord.cath 於 6 個月前 詢問

cor-el 於 5 個月前 解答

  • 已解決
  • 封存

Firefox block autoplay not working, preferences are showing "Block Audio and Video"

Hi there! I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video." If I go to twitter.com or elsewhere … (閱讀更多)

Hi there!

I have been having trouble with Firefox continuing to autoplay videos even with preferences set to "Block Audio and Video."

If I go to twitter.com or elsewhere Firefox will show that auto play is disabled, but videos will autoplay with no audio. I would just like to get this feature working as autoplaying videos are incredibly annoying!

Thanks for any help!

Firefox 72.0.1

GuyManSir657438 於 6 個月前 詢問

cor-el 於 6 個月前 解答

  • 已解決
  • 封存

Firefox only prints the first page of multi-page HTML document

Hey everyone, For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecti… (閱讀更多)

Hey everyone,

For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecting MOST.

If I try printing the same HTML page from another browser, it prints all pages without difficulty. But in Firefox, the print preview screen will show 'page 1 of 2', and the second page will be blank.

Is there anything I can do to fix this?

jason30 於 6 個月前 詢問

the-edmeister 於 6 個月前 解答

  • 已解決
  • 封存

Youtube videos stuttering after updating to firefox 72

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems … (閱讀更多)

After updating to firefox 72 (maybe it was after 72.0.1 - I did not have time to check so fast) videos on youtube started stuttering. When I start video everything seems fine but after a while it starts microstuttering - image is twitching, movement of camera is not fluent.

It looks like it is related to all videos on youtube. I watch mostly 1080p 60fps and these most often cause this issue. Example video: https://youtu.be/1La4QzGeaaQ It is easy to observe it at 1:27 with camera movement and terrain being fluent or not. If I pause video and resume play after few minutes it seems fine for minute but then it starts being choppy again. It does not seem to be related to video quality. I had 0 dropped frames in yt stats. I found workaround - if I set media.wmf.vp9.enabled to false and restart browser with this setting set to false everything is fine. But when I set it to true (like it always was for me) problem starts to occur. However no matter what I set youtube still shows "codecs: vp09". I do not have this problem on microsoft edge. I never had this problem on firefox 71 and I did not add any new extensions since few weeks. It must be new firefox fault, not my hardware or configuration.

Piterk 於 6 個月前 詢問

Just_Golem 於 6 個月前 解答

  • 已解決

I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (閱讀更多)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Eastcreek 於 5 個月前 詢問

cor-el 於 5 個月前 解答

  • 已解決
  • 封存

Can connect 2 websites like email, Twitter, LinkedIn, but others eg Facebook & Google Search... "Secure Connection Failed An error occurred....."

This is one of the notices i receive: Secure Connection Failed An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR The page you are tryin… (閱讀更多)

This is one of the notices i receive: Secure Connection Failed

An error occurred during a connection to www.facebook.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

A similar message comes up when i try to use my friend Google. LOL The problems began this morning even though i haven't added new software or changed any settings. Please help. Thanks.

josephravick 於 6 個月前 詢問

josephravick 於 6 個月前 解答

  • 已解決
  • 封存

Where is shockwave add-on?

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate eithe… (閱讀更多)

Setting up a new LG laptop. Downloaded Flash and Shockwave Flash but they don't appear in my add-ons. Looked on the add-on pages but cannot find any that activate either. I have it on another laptop and it works fine (Shockwave Flash 32.0.r0). Even searched for that exact add-on but it returns no such program. The icon for Flash (on the URL line) doesn't appear on any page. Obviously, I can't play on-line games or watch any content unless Flash is available. FireFox is updated to the latest version as is Win10. Using WebRoot and Malwarebytes. Any ideas as to why this is?

haiweepp1 於 6 個月前 詢問

haiweepp1 於 6 個月前 解答

  • 已解決
  • 封存

Cannot change search engine selection, no matter what I select, it says it's using google, but, the result is a YAHOO result.

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to ch… (閱讀更多)

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to change it, or remove YAHOO Search engine. Yahoo doesn't appear in the engine selections, and google does. I select it, save, restart, and BOOM... I get Yahoo rsults from the google search.... What gives?

Thanks...

kimcurrier 於 6 個月前 詢問

kimcurrier 於 6 個月前 解答

  • 已解決
  • 封存

PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (閱讀更多)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

lupagamidho 於 6 個月前 詢問

lupagamidho 於 6 個月前 解答

  • 已解決
  • 封存

Firefox won't open locally saved pdf, instead downloads it again

Hi, Today i tried opening an PDF, but instead of opening the PDF the page is just blank and it downloads another copy of the PDF. even though the address bar is this: fi… (閱讀更多)

Hi, Today i tried opening an PDF, but instead of opening the PDF the page is just blank and it downloads another copy of the PDF. even though the address bar is this: file:///C:/Users/[redacted]/Downloads/[redacted].pdf I tried pasting the address into microsoft edge and there it works fine. I also restarted firefox in safe mode but it has the same problem. I have my windows configured to open PDF's with firefox.exe by default, but clicking on the file in windows file explorer gives the same problem. Does anyone know how to solve this?

Tjeu 於 6 個月前 詢問

Tjeu 於 6 個月前 解答

  • 已解決
  • 封存

I forgot my master password and cannot reset it.

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the art… (閱讀更多)

Hey. I use firefox developer edition. https://support.mozilla.org/en-US/kb/reset-your-master-password-if-you-forgot-it I read the article and the link provided in the article does not solve my problem. file not found. https://prnt.sc/qebuyi but https://prnt.sc/qebx5l

ExTeeP 於 7 個月前 詢問

Chris Ilias 於 7 個月前 解答

  • 已解決

How do I disable the redirect notice

For the last few days, every time I click on a Google Image I get the message: Redirect Notice The previous page is sending you to <the page I wanted to go to> If … (閱讀更多)

For the last few days, every time I click on a Google Image I get the message:

Redirect Notice

The previous page is sending you to <the page I wanted to go to>
If you do not want to visit that page, you can return to the previous page.

This is fantastically annoying and appears to be limited to Firefox. Chrome doesn't do it, and I run both with a similar set of add-ons. I've seen suggestions to set accessibility.blockautorefresh to false in about:config. It is already set to false.

pjcamp 於 5 個月前 詢問

jscher2000 於 5 個月前 解答

  • 已解決
  • 封存

After update to 72.0.1 Tabs are overwriting my Bookmark Toolbar

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution … (閱讀更多)

Hi I attached this to an already solved question and I'm afraid I won't get a response. After update to 72.0.1 Tabs merged with Bookmarks Toolbar. The solved solution of new text for the userChrome.css file doesn't work. The userChrome.css text jdevlin supplied does not work on my Firefox. I had to create a new chrome folder as this update seems to have deleted it. I pasted the text into the userChrome.css but there was no change. What am I doing wrong?

Really need help on this, Firefox is practically unusable like this.

Thanks!

JussAskin 於 6 個月前 詢問

scottish2 於 6 個月前 解答

  • 已解決

Alternative to Adobe Flash Player for FireFox 64 bits

We need to access a web site of the European Medicines Agency where graphs are only visible if the Adobe Flash Player is running. This is no longer possible with FireFox… (閱讀更多)

We need to access a web site of the European Medicines Agency where graphs are only visible if the Adobe Flash Player is running. This is no longer possible with FireFox 64 bits ... which forces us to use Edge (which we do not like)... Since EMA may take a lot of time to convert its web sites for using HTML 5 and stop using Adobe Flash Player, we do need an alternative for FireFox ... Is there any that Mozilla would recommend ?

bornival 於 5 個月前 詢問

Eve 於 5 個月前 解答

  • 已解決
  • 封存

How to disable menu popping up when I press ALT key

I have disabled Menu bar but when I press Alt key accidentally I see Menu bar again. Is there a way to disable popping-up Menu bar by pressing Alt key? BTW this one http… (閱讀更多)

I have disabled Menu bar but when I press Alt key accidentally I see Menu bar again.

Is there a way to disable popping-up Menu bar by pressing Alt key?

BTW this one https://support.mozilla.org/en-US/questions/1084123 is not the answer.

Pavel 於 6 個月前 詢問

cor-el 於 6 個月前 解答

  • 已解決

Forced Yahoo search every now and then

Hello My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and… (閱讀更多)

Hello

My Firefox is acting quite quirky, as every now and then when I search something via my adress bar it uses Yahoo instead of Google. I have checked my extensions and my search tools and Yahoo never shows up there. One example which happened just now was this: I searched "Carnaval meers 2020" in my adress bar and when I pressed enter, the following URL popped up in it, sending me to a Yahoo search request: https://nl.search.yahoo.com/yhs/search?hspart=dcola&hsimp=yhs-001&type=gsp_dventures_00_00_ag25764¶m1=1¶m2=cat%3Dweb%26sesid%3D8cdb1ceb996de63fe58d1805e1846a64%26ip%3D92.110.185.189%26b%3DFirefox%26bv%3D72.0%26os%3DWindows-10%26os_ver%3D10.0%26pa%3Dgencoll12%26sid%3D4175dbbf066e92669c742075ebdf60b6%26abid%3D21412%26abg%3D25764%26a%3Dgsp_dventures_00_00_ag25764%26sdk_ver%3D%26cd%3D%26cr%3D%26f%3D%26uref%3D&p=carnaval%20meers%202020

Any help would be much appreciated.

bas_nitsch 於 5 個月前 詢問

jscher2000 於 5 個月前 解答

  • 已解決
  • 封存

All bookmarks lost after update. Restoring bookmarks not working.

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times.… (閱讀更多)

Firefox asked me to update every time I opened it. Downloading and installing firefox, always said udating didn't work, download firefox upate now. Tried dozens of times. Then said needed to go to new firefox, did that, had to create account, did that, now have lost all the bookmarks. Tried selfhelp to restore bookmarks, incomplete instructions or not working. I would really, really like all my bookmarks back. Thanks for your help, Jane.

angusangus 於 6 個月前 詢問

Scribe 於 6 個月前 解答