顯示問題標籤 顯示所有問題
  • 已解決
  • 封存

This took over mozilla: file:///C:/ProgramData/Medlights/snp.sc

I installed some software and I was doing something else so I didn't realize that I was accepting Safefinder searchbar, it came with a malware that redirects me to their … (閱讀更多)

I installed some software and I was doing something else so I didn't realize that I was accepting Safefinder searchbar, it came with a malware that redirects me to their site every time.

And this appears as soon as I open mozilla: file:///C:/ProgramData/Medlights/snp.sc

Then: www.safe.finder.com

Tried uninstalling, changing the browser preferences, tried reinstalling mozilla, downloading anti malware software and nothing seems to work.

Can anyone help me?

JachaLeon 於 4 年前 詢問

FredMcD 於 4 年前 解答

  • 已解決
  • 封存

Firefox search bar doesn't display Google search suggestions

When searching using Google on Firefox built-in search bar no suggestions (other than previous searches) are displayed whereas when doing so using Yahoo or Wikipedia as t… (閱讀更多)

When searching using Google on Firefox built-in search bar no suggestions (other than previous searches) are displayed whereas when doing so using Yahoo or Wikipedia as the default search engine they appear normally. I'm using Firefox 46.0 on Linux Mint. Any help would be greatly appreciated.

pkats15 於 4 年前 詢問

jscher2000 於 4 年前 解答

  • 已解決
  • 封存

web site crashes firefox

Ever since I updated to FF 46.0.1 I've been having a problem with this one particular web site wtop.com. It's constantly crashing FF. I've done the following trouble shoo… (閱讀更多)

Ever since I updated to FF 46.0.1 I've been having a problem with this one particular web site wtop.com. It's constantly crashing FF. I've done the following trouble shooting so far: I did a FF refresh with no effect. I started FF is safe mode and it seemed to work better. So, I then disabled the few extensions, I had, one by one with no effect- the crashing continued. So, if it was one of the extensions I was unable to identify which one. I'm not having this problem with my other browsers, IE and Chrome, or any other web sites. Crash reports have been sent. At this point I'm stumped as what I should do. I've listed below a few of the most recent crash reports. I look forward to anyone's comments. Thanks

bp-43a6158f-7cb0-41f8-ac88-1999e2160602 6/2/2016 11:13 AM bp-e2ae1b49-cdc1-4620-abda-1e5ca2160602 6/2/2016 11:05 AM bp-fbf27008-8f16-4c40-9301-2e41a2160602 6/2/2016 10:40 AM bp-12fb4c34-2fb2-498d-8382-1835e2160527 5/27/2016 2:43 PM bp-5c5f8229-7b84-486e-8953-f21072160525 5/25/2016 11:22 AM bp-3eddb11e-9c0b-415c-b496-425ea2160523

arejfour 於 4 年前 詢問

arejfour 於 4 年前 解答

  • 已解決
  • 封存

Firefox 46.01 in el capitan is running very slowly and often freezing after refreshing and after all add-ons were disabled.

Slowness — Most of the time it takes several seconds or more for characters I've entered to appear on the screen. Freezing — Occurs randomly; I've been unable to see a pa… (閱讀更多)

Slowness — Most of the time it takes several seconds or more for characters I've entered to appear on the screen. Freezing — Occurs randomly; I've been unable to see a pattern of keystrokes or actions that provoke the freeze. I am barely able to use Firefox anymore because of this issue that has been effecting the browser for nearly four weeks.

OCDoc 於 4 年前 詢問

FredMcD 於 4 年前 解答

  • 已解決
  • 封存

Keep getting loud sound with some advertisements. How can I get rid of it?

Occasionally I receive a loud background sound that accompanies an ad that may or may not be on my screen at the time. It's especially annoying when I happen to be in an… (閱讀更多)

Occasionally I receive a loud background sound that accompanies an ad that may or may not be on my screen at the time. It's especially annoying when I happen to be in another room and get these sounds. I tried reloading Firefox and that helped for a day or two but then the sound came back. I don't want to mute the sound on my computer since I need it to notify me of new mail and other things.

Miniskier 於 4 年前 詢問

cor-el 於 4 年前 解答

  • 已解決
  • 封存

Firefox doesn't restore previous session tabs

I'm using Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:46.0) Gecko/20100101 Firefox/46.0 When I click on the red button and the i reopen firefox, it doesn't restore t… (閱讀更多)

I'm using Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:46.0) Gecko/20100101 Firefox/46.0 When I click on the red button and the i reopen firefox, it doesn't restore the previous tabs. I also check all the hints written here https://support.mozilla.org/it/questions/1084632. And now I cannot click on history/restore previous session but only restore closed tabs

vortagor 於 4 年前 詢問

cor-el 於 4 年前 解答

  • 已解決
  • 封存

If I scroll on a YouTube video page the video increases to full window so I am unable to scroll down the page.

On a YouTube video I am no longer able to scroll down the page with mouse. Scrolling down causes the video to go to full window(not full screen) size. Scrolling back up w… (閱讀更多)

On a YouTube video I am no longer able to scroll down the page with mouse. Scrolling down causes the video to go to full window(not full screen) size. Scrolling back up will return video to normal size and show the remaining page content.

Michael Fitzgerald 於 4 年前 詢問

Michael Fitzgerald 於 4 年前 解答

  • 已解決
  • 封存

I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired.

While checking email for one account, I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired. I can Refresh Fox… (閱讀更多)

While checking email for one account, I keep getting an "HTTP ERROR 400" message saying "Problem accessing/service/preauth. Reason: auth token expired.

I can Refresh FoxFire and the problem goes away for that session, but the next time I go to that sight to get my email, I get the same error message and have to Refresh FoxFire again. Refreshing is not a big deal, but it screws up all my settings, and I have to go back and reset all the options. This problem used to happen about weekly, but now it is almost daily.

RonPx 於 4 年前 詢問

cor-el 於 4 年前 解答

  • 已解決
  • 封存

My profile eats all the ram within the first seconds of usage, even in --safe-mode; only if I change profile it works. What can I do?

So the problem is the following: I experienced Firefox to eat up all my ram (I have 4Gb + 5Gb swap in linux) since a year ago. After 1 hour it started to consume als… (閱讀更多)

So the problem is the following: I experienced Firefox to eat up all my ram (I have 4Gb + 5Gb swap in linux) since a year ago. After 1 hour it started to consume also the swap and I needed to kill firefox and restart it. That was okay. But today, I cannot even start to surf on internet because it completely use my RAM and swap. If I follow what happens with htop, I see that the RAM usage oscillates violently from 2Gb on and as soon as it starts to use the swap the computer almost freeze because it start to write on disk.

This also happens in --safe-mode

Now i started another profile, and it works fine. But how can I fix my old profile? How can I find what happens? (I don't want to repeat everything with my new profile in a couple of months)

Thanks in advance for any suggestion!

marzut 於 4 年前 詢問

FredMcD 於 4 年前 解答

  • 已解決
  • 封存

Memory & Jank issues (/questions/1011071 &see998289)

Still same issue ! OSX 10.11.15 FF 46.0.1 everything updated... ANd even with only 2 extension (alll disabled except flashblock and noscript) and 3 only tabs, the m… (閱讀更多)

Still same issue ! OSX 10.11.15 FF 46.0.1 everything updated... ANd even with only 2 extension (alll disabled except flashblock and noscript) and 3 only tabs, the memory grows up to 2 GB within 1 day... That is just not correct at all !!! Big thanks

flyonearth 於 4 年前 詢問

FredMcD 於 4 年前 解答

  • 已解決
  • 封存

When I try to log into gmail, my sister's login page comes up. How do I get rid of her login page.

I logged in to my sisters's gmail account to help her with an issue. Now her login page comes up instead of mine. I logged in to hers again to make sure she was logged … (閱讀更多)

I logged in to my sisters's gmail account to help her with an issue. Now her login page comes up instead of mine. I logged in to hers again to make sure she was logged out and she was. How do I get my gmail log in page to come up?

crfnay 於 4 年前 詢問

philipp 於 4 年前 解答

  • 已解決
  • 封存

Recently started having redirection problems with Amazon

I have recently started having the redirection issue with Amazon. I click on a product link on the Amazon website and now I get the message that this page is not properl… (閱讀更多)

I have recently started having the redirection issue with Amazon. I click on a product link on the Amazon website and now I get the message that this page is not properly redirecting. I try Chrome and it works fine. I have cleared my cache, insured that cookies are accepted and I have searched for solutions. I did find several others reporting this problem, but none of their solutions worked for me. The odd thing is that some links on Amazon still work properly. But others don't. Here is a link that is not working for me: https://www.amazon.com/ChickenFuel-OMRI-Listed-Organic-Compost-Fertilizer/dp/B0102PAT9O?ie=UTF8&fpl=fresh&redirect=true&ref_=s9_cartx_gw_g86_i3_r

Here is another link that works fine: https://www.amazon.com/gp/product/B00VOLHKHA/ref=br_asw_pdt-2?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=desktop-4&pf_rd_r=57NDHMP0ADH9BCSMAPX8&pf_rd_t=36701&pf_rd_p=4ccd27f1-4604-40d9-92c7-3318b57f8ba8&pf_rd_i=desktop

And, as I wrote above, all these links work in other browsers, i.e. Chrome. But I hate switching to Chrome so I can use Amazon. As far as I can tell, Amazon is the only website that has this issue. I browse a lot, so that seems strange to me.

pawnslinger 於 4 年前 詢問

jscher2000 於 4 年前 解答

  • 已解決
  • 封存

video will not open at http://www.mauirealestate.net/video.php?Size=Large

Until recently, when I went to http://www.mauirealestate.net/video.php?Size=Large a real time video of the beach opened ............. now the space where the video shoul… (閱讀更多)

Until recently, when I went to http://www.mauirealestate.net/video.php?Size=Large a real time video of the beach opened ............. now the space where the video should be is blank

I can see the beach video in both Chrome and Edge

LesKor 於 4 年前 詢問

FredMcD 於 4 年前 解答

  • 已解決
  • 封存

When I mouse click on anything it turns dark green

when I mouse click in any area where I am going to enter text, the whole box turns green. I have started firefox in safe mode and it still occurs so it is not my addons. … (閱讀更多)

when I mouse click in any area where I am going to enter text, the whole box turns green. I have started firefox in safe mode and it still occurs so it is not my addons. I have also disabled Kaspersky virus protection and restarted firefox but it does not go away. Also, it only turns green in the area I click to enter input... as soon as I click another area it goes back to white. Is this a problem with an update? Thank you. Jo Goodwin

Jo 於 4 年前 詢問

FredMcD 於 4 年前 解答

  • 已解決
  • 封存

Youtube notifications constantly loading, never show up

I am starting this new thread, as the thread showing the issue as noted in my topic applies to me, but is currently going on with lastest firefox. I am using Windows 10 6… (閱讀更多)

I am starting this new thread, as the thread showing the issue as noted in my topic applies to me, but is currently going on with lastest firefox.

I am using Windows 10 64 bit and I tried everything, including safe mode, etc. etc. in the other thread ,and nothing is working.

Its not windows 10 because chrome and edge work fine regarding this issue.

I was unable toget 'automatically add' my info here in chrome browser, so I had to do it in FF ,and I'm pasting it here now:

{
  "application": {
    "name": "Firefox",
    "version": "46.0.1",
    "buildID": "20160502172042",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0",
    "safeMode": false,
    "updateChannel": "release",
    "supportURL": "https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/",
    "numTotalWindows": 1,
    "numRemoteWindows": 0,
    "remoteAutoStart": false,
    "autoStartStatus": 2
  },
  "lockedPreferences": {},
  "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 0,
    "windowLayerManagerType": "Basic",
    "windowLayerManagerRemote": true,
    "supportsHardwareH264": "No; Hardware video decoding disabled or blacklisted",
    "numAcceleratedWindowsMessage": [
      ""
    ],
    "adapterDescription": "AMD Radeon HD 7700 Series",
    "adapterVendorID": "0x1002",
    "adapterDeviceID": "0x683f",
    "adapterSubsysID": "32481682",
    "adapterRAM": "2048",
    "adapterDrivers": "aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
    "driverVersion": "16.150.2401.0",
    "driverDate": "4-15-2016",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterSubsysID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": false,
    "directWriteEnabled": false,
    "directWriteVersion": "10.0.10586.0",
    "direct2DEnabledMessage": [
      ""
    ],
    "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon HD 7700 Series Direct3D11 vs_5_0 ps_5_0)",
    "info": {
      "AzureCanvasBackend": "skia",
      "AzureSkiaAccelerated": 0,
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "cairo"
    }
  },
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": true,
    "forceDisabled": 0
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.12",
      "version": "4.12"
    },
    "NSS": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    },
    "NSSUTIL": {
      "minVersion": "3.22.3",
      "version": "3.22.3"
    },
    "NSSSSL": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    },
    "NSSSMIME": {
      "minVersion": "3.22.3 Basic ECC",
      "version": "3.22.3 Basic ECC"
    }
  },
  "userJS": {
    "exists": false
  },
  "extensions": [
    {
      "name": "Firefox Hello Beta",
      "version": "1.3.2",
      "isActive": true,
      "id": "loop@mozilla.org"
    },
    {
      "name": "Multi-process staged rollout",
      "version": "1.0",
      "isActive": true,
      "id": "e10srollout@mozilla.org"
    },
    {
      "name": "Pocket",
      "version": "1.0",
      "isActive": true,
      "id": "firefox@getpocket.com"
    },
    {
      "name": "Search and New Tab by Yahoo",
      "version": "1.0.3",
      "isActive": true,
      "id": "jid1-16aeif9OQIRKxA@jetpack"
    },
    {
      "name": "Skype",
      "version": "8.3.0.9150",
      "isActive": true,
      "id": "{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}"
    },
    {
      "name": "anonymoX",
      "version": "2.5.2",
      "isActive": false,
      "id": "client@anonymox.net"
    },
    {
      "name": "Bing Search",
      "version": "1.0.0.6",
      "isActive": false,
      "id": "bingsearch.full@microsoft.com"
    }
  ],
  "experiments": [],
  "modifiedPreferences": {}
}

It's beyond annoying and I avoid FF because of it, so any ideas ?

ty

cajunctionAI 於 4 年前 詢問

FredMcD 於 4 年前 解答

  • 已解決
  • 封存

Firefox hangs trying to access Office365 Mail, Contacts etc but IE is OK

After successfully logging in to Office365 (work), an attempt to click MAIL or CONTACTS results in a hang and blank screen. This does not happen in IE. After letting F… (閱讀更多)

After successfully logging in to Office365 (work), an attempt to click MAIL or CONTACTS results in a hang and blank screen. This does not happen in IE. After letting FireFox sit for a minute or two, the BACK arrow display shows a long list of "continue" entries as if in a loop. I have tried starting FireFox with AddIns disabled (safe mode) and get same result.

Any clue?

nazbuster 於 4 年前 詢問

jscher2000 於 4 年前 解答

  • 已解決
  • 封存

certain elements on page no longer display correctly

At some point firefox stopped working fora lot of facebook content and my bank site. These all work with IE 11. Please see the attached files. I looked at the article abo… (閱讀更多)

At some point firefox stopped working fora lot of facebook content and my bank site. These all work with IE 11. Please see the attached files.

I looked at the article about images but the part about the site properties did not work.

I tried to include a screen shot but it is hanging.

diveguy84 於 4 年前 詢問

cor-el 於 4 年前 解答

  • 已解決
  • 封存

Message presenting itself as from Microsoft locking system & demanding info. Coming from "bellashopping.com "error 0x00759. Authentic????

Got this message that my computer security was being attacked. Message looked like it was coming from Microsoft. It asked for sign on info, and wouldn't allow me to exi… (閱讀更多)

Got this message that my computer security was being attacked. Message looked like it was coming from Microsoft. It asked for sign on info, and wouldn't allow me to exit in any way other than shutting the computer down via the hard "off" switch. Couldn't navigate to normal shut down process. It indicated "Security error 0x00759B". I looked at log later. Message seems to have come from Bellashopping.com???? Was this a fishing expedition? It had scary control over my options! I scanned the computer with microsoft's built in security and turned up nothing?

RBoland 於 4 年前 詢問

FredMcD 於 4 年前 解答