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UI Buttons do not work, Bookmarks have all dissapeared, right click is not working.

A couple days ago, some weird issues have started: All my bookmarks are gone Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu… (閱讀更多)

A couple days ago, some weird issues have started:

  • All my bookmarks are gone
  • Any of the buttons in the UI that open a smaller UI do not work (such as the 3 bar menu)
  • Similarly, right clicking to open a menu (such as "Save Image") also does not work
  • Any dropdown menus in websites seem to also not work. For example, in this very support page, I could not select an option in the "Which topic best describes your question?".

I can't restart and troubleshoot Firefox since I can't access the 3 bar menu.

Nesi 於 3 週前 詢問

Nora 最近回覆於 11 小時前

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (閱讀更多)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

ghjcarol 於 1 個月前 詢問

Denys 最近回覆於 1 個月前

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Commun… (閱讀更多)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Mr. Kyaw Thu Soe 於 1 個月前 詢問

Paul 最近回覆於 1 個月前

  • 已解決

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (閱讀更多)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

dave.nickerson 於 1 個月前 詢問

Kiki 於 1 個月前 解答

How to disable AI in Firefox completely?

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, … (閱讀更多)

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, but want to confirm this will disable ALL AI in the browser. I don't want it, don't trust the privacy/security holes yet to be found and would prefer it was not included in Firefox to begin with. The list I've found is:

  • user_pref("browser.ml.chat.enabled", false);
  • user_pref("browser.ml.chat.menu", false);
  • user_pref("browser.ml.chat.page", false);
  • user_pref("browser.ml.chat.shortcuts", false);
  • user_pref("browser.ml.chat.sidebar", false);
  • user_pref("browser.ml.enable", false);
  • user_pref("browser.ml.linkPreview.enabled", false);
  • user_pref("browser.ml.linkPreview.optin", false);
  • user_pref("browser.ml.modelHubRootUrl", "");

Will this do it? What about:

browser.ml.chat.nimbus

Do I need to clear that field to ensure I don't get some auto opt-in in the future as more and more of this "stuff" is put into the browser?

Why not leave Firefox as a security/privacy conscious browser and put out a separate AI browser (FirefoxML?) for those that are not as concerned. How does Mozilla ensure that no information is leaked through AI from sessions for professionals that must protect physician/patient, attorney/client information or other legally confidential information?

mozcrash1 於 3 週前 詢問

Denys 最近回覆於 1 天前

  • 已解決

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (閱讀更多)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Bárbara 於 1 個月前 詢問

Denys 於 1 個月前 解答

  • 已解決

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (閱讀更多)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Stockdalecarina1 於 1 個月前 詢問

Kiki 於 1 個月前 解答

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (閱讀更多)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

BillTreloar 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 16 小時前

enable cookies in browser

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a settin… (閱讀更多)

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

larry r 於 1 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

Accessibility consistency

You know, I'd love to stick with Firefox as my main and only browser on my desktop. But it gets irritating when suddenly I can't use a web application or YouTube videos (… (閱讀更多)

You know, I'd love to stick with Firefox as my main and only browser on my desktop. But it gets irritating when suddenly I can't use a web application or YouTube videos (like today) won't play or anything that forces me go go back to Chrome because THAT at least works consistently.

Tiewaz 於 1 個月前 詢問

Paul 最近回覆於 1 個月前

  • 已解決

My location according to AccuWeather says I'm in Portland Oregon, but I'm not even in the U.S.

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I f… (閱讀更多)

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

jf 於 1 個月前 詢問

Paul 於 1 個月前 解答

Cannot uninstall PWA created in Firefox 143.0.1 on Windows 11

I'm not able to uninstall PWA apps created in Firefox 143.0.1 using Windows 11 usual uninstalling procedure. If i click "uninstall" in Windows Start Menu the app remains … (閱讀更多)

I'm not able to uninstall PWA apps created in Firefox 143.0.1 using Windows 11 usual uninstalling procedure. If i click "uninstall" in Windows Start Menu the app remains installed. PWA apps created with Firefox do not show on Windows 11 installed apps list so I cannot uninstall them. I haven't found any guide on the web on how to uninstall PWA created from Firefox. So, how can I effectively uninstall those PWA apps? Thank you in advance for your kind answer. Regards.

Alan Massimiliano Schiaretti 於 1 個月前 詢問

Alan Massimiliano Schiaretti 最近回覆於 1 個月前

Cloudflare capcha

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Even… (閱讀更多)

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Eventually, I launch a different Chromium-based browser and open the page there. Firefox for Android usually handles this issue.

Nikolay A 於 1 個月前 詢問

Moses 最近回覆於 1 個月前

home button

i got the new update but i have one problem. where is the home button on the toolbar? i would like to just press that like before instead of opening a new page and closin… (閱讀更多)

i got the new update but i have one problem. where is the home button on the toolbar? i would like to just press that like before instead of opening a new page and closing the old one

Ms. Tyson 於 2 個月前 詢問

TyDraniu 最近回覆於 2 個月前