Firefox 技術支援討論區

I just downloaded Video DownloadHelper as an add-on to my Mozilla Firefox browser. After I finished installing it, I could not find any shortcut of any icon for me to click and use it. My purpose was to download some video clips to my desktop. I did try to click the 3-bars on the upper right corner of the menu bar to add the icon to the menu bar, but the icon was missing and I could not find it anywhere. I also checked to make sure that I have the latest version of FireFox. I did try to remove and delete Video DownloadHelper from FireFox, clear and remove all my data, cookies, history... and then defrag my hard drive, restart my desktop computer and then reinstall Video DownloadHelper. The Video DownloadHelper icon was nowhere to be found. My operating system I am using is Windows 11. There is no email, no phone number for me to contact. I hope a solution is found soon to fix and resolve that problem. Thank you very much.

Firefox Developer Edition - Developer Console is killing my productivity. It started opening in Full screen mode about a week ago and will not exit full screen. I have to F12 and exit developer console. This is a major issue because, I work with the console not docked. Docking blocks my productivity. F11 only puts it into some very weird outline mode where all I see is a rectangular grey outline on my full screen. If I click on it, it repaints the console in full screen. There is no option to drag and expand or contract. Nothing. Nada. Please help. This is my primary browser, er -was my primary browser. I'll continue to work around it until my patience is completely exhausted. Almost there now.

Sorry about the terrible markup on the screenshot. It's hard to encircle a big gray full screen empty frame. Thank you.

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to add the "|" (pipe command) between the tabs so they have some sort of separation?

thanks

Roboform not working with Firefox version 110.0 on Windows 11. Works on Chrome and Edge. I've always preferred Firefox, but I'm very dependent on Roboform, so I'm migrating to Chrome until Firefox is able to see Roboform.

I have used Firefox for years. Yesterday, somehow "Pocket" login is all I can see on the bookmarks drop down menu and my bookmarks toolbar is blank. I can see the toolbar, but nothing is on it. I disabled the Pocket add-on, selected the toolbar and bookmarks to Always Show. None of the suggestions I found in the community have helped. I do not have a Customize option in the "hamburger" menu as I have seen in recommended.

I have gone into Settings and deselected everything Pocket.

I have to go into the menu, which shows "recent" bookmarks, and then have to search the bookmarks.

How can I get my bookmarks back on the toolbar and get rid of Pocket. Thank you!

Every time I restart Firefox, places.sqlite which is currently 105MBs changes to only 5MBs and a new file named places.sqlite.corrupt appears. If I open Firefox, all my history is gone. If I rename the .corrupt file to places.sqlite my history comes back. I want to know why it gets corrupted? It happens when Firefox closes and it doesn't matter if there's a power cut, closing with X , or Exit, Firefox restarts and I have to rename the places.sqlite.corrupt file again. This has been happening for almost two years now. My computer stays on 24/7 and I may restart it once every 2-3 months, but sometimes you have to restart it many times a day because of issues and it's a pain in the behind to rename the places.sqlite.corrupt every single time. Any ideas?! Could an add-on be affecting it? I don't have a lot of them. Just basic AdBlocks.

Thank you.

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. Even some of the add-ons change preferences. Since I don't speak or read French it can be a real hassle to get everything changed back. What I usually end up doing is going to the page on the Mozilla site that has different downloads for different languages and I download the correct one. Once I install it over the existing installation things go back as they should be until I do another Windows Update or like I said before, sometimes after just a restart. This just happened again a few hours ago when I did a Windows Update. All the menu items and drop downs were suddenly in French. My Forecast Fox changed to Celsius instead of Fahrenheit. My Notifier for GMail changed to French. A couple log in pages for some web pages were in French. This never happened with other laptops I have had that were different brands. I once tried just uninstalling Firefox and then reinstalling the correct language version and things were fine until the next time I did an update. My preferences are set to how I want them and I just don't understand why it keeps getting changed.

When I select Select All Tabs and then Bookmark Tabs I get a large Edit Bookmarks box asking me for Tags and Keywords. I no longer get the New Bookmark box asking to name a folder. I have tried everything I only get this. I can no longer Bookmark All Open Tabs. This started with the latest update to 110.0. Please help!!

Hi.

Firefox is very slow. If i do the same browsing, in Chrome, there is no problems.

Reinstall Firefox, and all the guides, is tested - no luck.

I really love Firefox, and have used it, for many years, but this slow experience - that will scare me away.

Brgds Henrik

Please help me understand why there is a feature to have cookies be made exceptions from deletion and then when someone elects to delete all data, cookies, and browsing data on exit....the EXCEPTION list of cookies also gets deleted.

Maybe this is obvious and I just don't know the proper terms to find a solution, but I've recently lost the little loading icon that spins in the left hand corner of a tab when you load a site (see gif). No idea what happened to it, but I've tried refreshing and reinstalling to no avail. Yesterday I reinstalled Windows 10 on my machine (not because of this) and it worked correctly until I booted up this morning and it's switched back to that weird icon. Any ideas how I might fix it? Could something like a windows update have messed it up? I miss that little spinney icon more than I would have expected.

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organization" shows in my settings, However, when I go to the Policies thread in the registry - whether it's under Local Machine or Local User - there is no policy registry entry for Firefox or Mozilla.

Please advise. This is really annoying.

Thanks in advance.

Mouse scroll wheel not scrolling web page after installing Firefox version 110. I installed an older version, 98, and it worked again, but that version would not use my profile and it seemed to update itself to 110 and then scrolling was broken again. Am I alone or is everyone broken at version 110?

I am using Firefox Developer Edition Version: 110.0b5 (64-bit) on M1 Mac running Ventura 13.1.

I am building an webapp some XHR triggering in background but it is not necessary to run the application (running fine on other browsers). But on Firefox Developer Edition, It shows a error window with the message and stops loading the application.

Firefox can’t establish a connection to the server at localhost:4000.

localhost:4000 is the failing XHR request domain. I have attached the screenshot.

How to ignore the XHR failing errors just like other browsers?

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

So, a preface. I rarely used this PC of mine, and thus the Firefox is rarely used as well. When i installed it, i turned on the option 'Open previous windows and tabs'.

Then, once I opened up some kind of offline documentations from Libre Office or Latex, which opened in Firefox. You know, the one where there is no tab appeared, and it just seems like a single pop-up window. I closed it without thinking.

Long enough, i forgot about that and opened up Firefox only to be met with that docs again. Okay, i closed it. But Firefox always started in this kind of pop-up window style ever since (attached). Changing the preference, even deleting the profile doesn't seem to do a thing.

Any recommendation to return Firefox to its original set?

For information: OS: EndeavourOS with Linux 5.15.94 DE: Xfce 4.18 with Xfwm 4.18 Version: Latest, Firefox 110, installed from Arch Linux repository

I used mozbackup to backup my profile on firefox & thunderbird using windows 8.1.

My computer crashed and had to get new harddrive & motherboard, have tried number of times to import my profile into your lateset firefox & thunderbird using windows 11.

The files are there but it does not show them when I try to import my profile into both programs, can you help me as I have lots of bookmarks in firefox and lots of folders in thunderbird I need to get access to.