Firefox 技術支援討論區

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired.

You updated your unstable system. It did the update, but now my saved passwords are missing. If your system deletes the passwords, what kind of safety do users of Firefox are guarantee? If this issue is not resolved, I will leave and delete your browser NEVER to use it again. In addition, I created a Firefox account long time ago to supposedly have my passwords secure. At this point all the passwords are missing. What security is your system providing?

Youtube constantly drops frames playing 1080p60fps videos and the experience feels overall choppy. This behavior doesn't happen in other browsers such as Chrome and Edge. Moreover, this doesn't happpen in 1080p30fps videos, but since I cannot change the fps of each video in Youtube, I'm stuck with 720p in 60fps videos.

I opened an account with roboforms yesterday to store my passwords. They say the extension I first installed is not working, tried to uninstall & reinstall but no longer have the link to do that.

thank you, I am new to all of this & find it a nightmare to deal with.

nancy

I have Firefox 106.0.1 SNAP install on Ubuntu Mate 22.04. The default language is Spanish, I added English and Italian dictionaries. When I write I'd like to choose among the three languages for automatic correction, but Firefox only shows Italian and English. Why? How can i fix it?

I have MSN as my home page. It has changed my local news from Albuquerque to Las Vegas, Nevada. Please tell me how to get it back to Albuquerque. I cannot find help anywhere on this. Please don't tell me to use the Settings gear on the MSN homepage as it has 2 options. Feedback and Help; neither of which addresses this issue.

I accidentally visited a bogus website instead of the legitimate UK Companies House website.

I should have gone to companieshouse.gov.uk but ended up at companieshouse.org.uk which is an escort site! (Yeah, no, it wasn't what I was looking for, OK?!)

But now I cannot get rid of the bogus address and it autofills every time I start typing "companies".

I have deleted it from History, but it still appears.

According to searches I've done, I should be able to go to tools/ settings/ privacy and security/ forms and autofill where I would be able to delete it, but Firefox 106.0.1 now only gives me the option to change saved credit card details.

So where do I find the location that this is saved so I can get rid of it.

PS No, I do *not* want to wipe all my history/ browsing data etc just to get rid of one fake address!

I want to get the emails sent to me from comment boards in the NYTimes. But the emails are filtered out as spam. How can I turn that spam filter off for that one source?

Hey folks, i'm not sure if anyone else has seen this issue.

I have YT Premium for downloading videos when i'm out and about on mobile and laptop, i've noticed on the browser the download option is now missing with the newest Firefox update.

I opened YT in Chrome and Edge and the option is available - obviously I don't want to swap away from Firefox, so thought i'd raise it if others are having the same issue.

I'll also raise a ticket with Youtube to see if they're doing something dodgy.

Firefox Version:

• 106.0.1 (64-bit)

Addons:

• Multi Account Container
• Facebook Container
• DuckDuckGo
• uBlock Origin

When I synced my phone with Firefox Windows desktop and iMac, the IP address stated was different to each of the IP addresses assigned to each of those devices and the location was different (estimated) even thought the name of the devices was correct. Should I be concerned by this? I have attached the email from Firefox re new account sign-in re new device pairing, which shows the incorrect IP address and incorrect (estimated) location. Thank you.

When I click on my bookmarks tab it will open up and show me all my bookmarks. When I click on any of my bookmarks they will not open. Any one have any ideas? (would money help?)

Greetings all I am a long time Chrome user trying to make the switch to Firefox. Mostly I love it, but one of my biggest roadblocks is Google Drive and Google Docs.

I'm very much a don't-take-your-hands-off-the-keyboard kind of guy and so I am heavily invested in the Google Docs menus and I have all the common menu commands memorized. (e.g., Alt-F, R to rename the current Google Doc.)

The problem on Firefox is that when I press Alt-F, I get the Firefox menu, not the Google Docs menu. So I have to resort to clicking the menu with the mouse instead of using the keyboard shortcut. Not the end of the world, but annoying.

Is there anyway to configure Firefox or Google Docs so I can use the Google Docs menus? Is there any sort of Add-on that would help with this?

Thanks Calvin Powers

This happens only in Firefox, rest all browsers chrome, edge, internet explorer works fine and there is no issue with youtube. I already resinstalled firefox, created new profile, safe mode etc. This is something from firefox side only.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I just installed Firefox on a new computer and am having lots of issues w/set-up. I found the place in settings that lets you chose the home page and how new tabs are displayed, but the only options for new tabs seem to be Mozilla's default and blank page. For now I've set it to blank page but I'm trying to find a way that any new tab I open defaults to google. Thank you for your help.

When I open certain websites (Zillow, Redfin and others) and when I click on a Mail To link in my IOS mail apps on my Mac I now get either a popup to use my Google account or Firefox opens the gmail website. I don't have a google account. Why is this now happening in Firefox. I don't want to login to Zillow, etc., every time I open the website and I have set my Mail app as the default app in "preferences" yet it persists.

Long ago, I would use Tab-Mix Plus but that functionality went away around FF57.

For most cases since then, Cntl-Shift-T works well.

But I found a use case where Cntl-Shift-T does not work. If one has an active form in progress in given tab, then opens another link on top of that, then closes the tab with Cntl-W or equivalent, then after the CS-T the form progress from the overlaid url is lost.

I use Cntl-W so freely that I can miss that I have accidentally closed tabs that I normally like to keep open. I sometimes don't notice till much later, too long for easy CS-T and I have to recreate from other resources. I have already removed the X-close buttons per tab.

Tab-Mix Plus would just prevent closing of protected tabs all-together and prevent both of these issues.

I have my own webapp framework, and my primary way to workaround this is use target=_blank liberally on local links. But that is an unnatural process in many ways with extra overhead of creating and destroying tabs rather that simply redirecting the current one.

Maybe there's another way around all of this?

Folks,

I have looked on the web for instructions on how to remove "NordVPN CyberSec.cer" from my General Settings and Enterprise Polices. The articles were no help.

At the top of the General page "Your Browser is being managed by your organization" is displayed. Clicking on the Blue Text String I go to about:policies, it shows "Certificates Install NordVPN CyberSec.cer".

When I click on errors - "Unable to find certificate - NordVPN CyberSec.cer" is shown.

I don't know how this may be affecting FoxFire.

I contacted NordVPN and asked them how to remove this "install item". Per their instructions, I deleted everything related to NordVPN.

The error continues after restarts.

The install/load request has to be coming from FoxFire; for Nord does not exist on my machine ( Mac Mini 10.15.7 FoxFire 106.0.1 (64bit ) ). Chrome has never been on my machine. I did trial NordVPN but do not use it.

How do I remove the install request?

firefox has just automatically updated when using private browsing all dropdown menus appear as white text on a grey background this is harder to read i want black text on a white background

I have an account that I am unable to log into or reset the password for. When I attempt to do either, I receive an error saying "Primary account email required for reset" which appears to be a database issue.

I believe that this could be fixed by populating the "Primary account email" field with the current contents of the username so I am finally able to log in with that account.

Is there any way I can get in touch with someone at Mozilla to get this issue fixed?