Firefox 技術支援討論區

I think I may have accidently pressed a button and made the homescreen giant even though it shows as being at 100%. Does anyone know of a way to return to to normal?

It's as simple as that.

Latest Firefox update makes view too large.

Woke up this morning, logged on & opened the browser, and after an update, suddenly all my page views are exploding beyond the margins. How do I get them back to normal?

Thank you.

Hello,

Whenever I try to log into my Chase Bank account, using my Firefox browsers, I get a message that says that my browser is out of date, and needs to be updated. But I am using browser version 103, and I believe that is the current version. I contacted Chase about this, but they did not offer any solutions to the problem.

Is anyone else having this problem?

Thank you

I had posted this earlier and got a response or at least I was sent a link to a post that supposedly dealt with this issue.

That said, my original post was deleted and I cold not repond.

Because I need to say this "fix" isn't permanent, or perhaps I did it wrong. Nevertheless, the fix only takes as long as I have the browser open. If I close it, and reopen it, my view is overly large again.

So, at least for me, my issue with the view in Firefox has not been solved.

Thank you.

As the title says, I cannot get MP4 files to play in Firefox, which renders several websites unusable. These sites work in Edge just fine, but I cannot get them to work in my preferred browser. Everything is up to date, and I have all the codecs I could ever need installed, as well as the Windows N Media Feature Pack. The browser has been tested several times in troubleshooting mode, and I've even gone as far as running Windows in safe mode with networking to try to isolate the issue. I cannot get it to work at all. This is the 2nd device I've had this issue on, and it's driving me up a wall.

Any help or advice would be greatly appreciated.

Firefox 103.0 (64-bit) Windows 10 Pro N 21H2 19044.1865

My web pages have increased in size on their own. I tried shrinking the font size a bit but it is not the font but the pages (borders, etc)....how do I get it back to normal and why did it do this?

Hi all,

So I recently got a new laptop for work, so naturally installed the latest version of Firefox on it. I see in a previous version, they changed the way "Open file" works, so now instead of it downloading to your TEMP folder and opening the file and hiding where it is "saved", it now just SAVES the file to the Downloads folder and opens it.

This is a problem for me at work, as I essentially open 100s of files every day and my Downloads folder is just full of junk now that I would need to sort out from what is junk and what isn't. Is there a way to change this back to the way it was, or is there a way to make it so that when I tell Firefox to OPEN a file, that it saves it a different location from my default Downloads folder? This way I could simply schedule a task to auto delete files older than X days, without risking files that I actually want saved.

Thanks very much.

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is going on!

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Hi, I am trying to understand why my exceptions (blocked web sites) keep deleting and or when I delete cookies the exception are also removed? I apply several web sites to be always blocked, but every time I go back to add another or check. They have been removed. Also if I tick the delete cookies when closed. That also deletes the exceptions. Why would it do this?

Why on earth would I continue to re-enter the same several exceptions every time I open Firefox?

Am I missing something else in the settings? And yes I always click on save changes.

Thank you for your time. Doc

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

I had problem with Firefox. He was slow, i reseted, but my addons disappear. Now i have problem, i can install any addon's. Doesnt matter, official or unofficial. I cant anything. Firefox was again reseted, uninstalled and again installed. No matter what i do, come this massage:

"Installation aborted because the add-on appears to be corrupt."

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

When I go to websites there are unusual characters(light font) that are displayed. That shouldn't be there. How do I get rid of them?

See attached screenshot.

When printing double-sided from Firefox 103, the second page comes out upside-down. A previous thread 'Two-sided printing rotating on wrong axis' reported this problem for Firefox 85 / 86, and said that it was fixed by updating to the current version. I have the current version, but am getting the same problem. I have tried manually setting instructions to flip on long side (portrait orientation), but that doesn't work. Help!

Until FF100, I used to disable <Ctrl><W> (close tab) by modifying browser/omni.ja, commenting the following line out in chrome/browser/content/browser/browser.xhtml :

<key id="key_close" data-l10n-id="close-shortcut" command="cmd_close" modifiers="accel" reserved="true"/>

It worked until FF100, but doesn't work anymore in FF103 : commenting that line out seems to have no effect on <Ctrl><W>.

Does anybody know why ? Or does anybody know a way to disable <Ctrl><W> ?

Background : on French keyboards, the <W> key is right next to <X>, so when I try to do a cut/paste (<Ctrl><X> → <Ctrl><V>) I sometimes end up doing <Ctrl><W> by mistake, thus closing the tab. Re-opening the tab doesn't always do the trick, sometimes the latest work is lost.

Everytime I try to do a search in Firefox I get a Manuals Library page come up. Why is it doing this? I did a search not long ago for a user's manual for a product, and I guess I accidentally downloaded this Manuals Library. Now I have no idea how to get rid of it. There is no shortcut on my desktop for it, I cannot find it anywhere in my downloaded programs in Uninstall or Change a Program in my Control Box. I DO NOT want this program! Help please!! I tried to do a screen shot of the page, but your browse won't pick it up when I browse for the screen shot I saved on my desktop. Below is the web address copied from the address bar.

moz-extension://e92e4191-795a-4571-8a6b-4582396dbc25/pages/consent/consent.html?url=https%3A%2F%2Fsearch.yahoo.com%2Fyhs%2Fsearch%3Fhspart%3Dtrp%26hsimp%3Dyhs-001%26grd%3D1%26type%3DY143_F163_201897_102620%26p%3DJimmy%2BDean%2Bofficial%2Bwebsite

I hope someone can help! Thank you so much!

Hello !

I am using ff latest ver 103.0.1 on Windows-10-Enterprise-22H2-19045.1865-x64. When I go to drive.google.com/ it redirects me immediately to their support site displaying page : https://support.google.com/drive/answer/6283888?visit_id=##################-##########&p=unsupported_browser&rd=1

hash is a single decimal digit above.

On the support page, there is a button labeled "Update your browser". On clicking that ff opens another tab showing website : https://updatemybrowser.org/

This website says my ff version is 45. I wonder where did they get this number from .... !

So I installed a user agent editor extension ( https://mybrowseraddon.com/custom-useragent-string.html ).

Now updatemybrowser.org says I am using latest ff. But Google Drive still redirects me to their support site.

Same behaviour seen in ff safe mode when all extensions are disabled.

What do I do to access the Google Drive page?

Thank you.

-Gamma

Edit : typoes