Firefox crashing Intel GPU drivers (for years), how do I collect information?

Hi, not sure the best place to ask, but it's been an ongoing issue since 2022. I kind of believe a shift in Intel has caused some of these issues, but probably not impor… (閱讀更多)

Hi, not sure the best place to ask, but it's been an ongoing issue since 2022. I kind of believe a shift in Intel has caused some of these issues, but probably not important (and I've already contacted them and did not get anywhere) at the moment.

Essentially, having Firefox running crashes the Intel UHD Graphics system, typically it is the UHD 620, but I believe I have some systems with a UHD 630. On Windows, I get a blank screen for 1.5 seconds, on macOS it crashes the entire Mac. I...I have a hard time wrapping my head around the fact I'm the only one with the issue and has occurred on multiple computers over a period of 18 months. The systems in question include the following:

Dell Optiplex 5040 MT - Fixed by putting a GTX 1650 in its 16x slot. Dell Optiplex 5060 MFF Dell Latitude 7290 Dell Latitude 7490 MSI GF63 (9th generation revision) MacBook Air 2020 w/ Intel i3 under macOS.

The thing is, with the exception of the MacBook, PCs don't report any issues apart from a "Hardware Failure" within the Reliability Monitor and the aforementioned screen shutoff. With World of Warcraft I'm able to reproduce the issue consistently under both DX11 and DX9, but Firefox not so much. I do see it occurring only on YouTube videos on the MacBook and is more common to occur on PC, but I have also had it happen on normal browsing.

I can turn off hardware acceleration and have done so, but I do wonder how much of an impact it will make on power efficiency on say, battery power. Would be something that should be fixed and I would like to put effort into getting it resolved, but I have no idea where to start. All drivers are up to date, Intel Boost is disabled (and I wonder if having it set as so causes this, though the MSI has no such BIOS setting) and it only occurs on Windows PCs with Windows 11.

Thanks for reading.

Ikouy 於 6 天前 詢問

AOL Mail - Can't read

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This … (閱讀更多)

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This is not a new problem, but I'm using Firefox more now and still have to use another browser OR another device to read my email. I am attaching a screen capture of what it looks like.

rsbvlb 於 6 天前 詢問

Favorited Image: Load at a specific zoom percentage

Hello Forum, I keep my shift schedule as a bookmark on my toolbar for quick reference. It's rather small 554x670. Is there a url modifier to make it load at the %200 i… (閱讀更多)

Hello Forum,

I keep my shift schedule as a bookmark on my toolbar for quick reference. It's rather small 554x670.

Is there a url modifier to make it load at the %200 i usually look at it at?

http://page.com/image.jpeg:zoomx or something like that?

Thanks Community.

Clenahan

Christopher Lenahan 於 6 天前 詢問

private browsing shows up in history sometimes

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. an… (閱讀更多)

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. any suggestions are welcome. thank you. running 125.0.3 on mac ventura 13.6.6

zinaemail-junky 於 6 天前 詢問

Stop pop-ups

There are some pop-ups I cannot stop. Naturally, I have clicked “stop pop-ups” in the Privacy and Security section of Firefox Settings. That has worked but not quite. … (閱讀更多)

There are some pop-ups I cannot stop.

Naturally, I have clicked “stop pop-ups” in the Privacy and Security section of Firefox Settings. That has worked but not quite. I keep getting some “via l-itineraire.com”. That’s a website I used during a recent holiday in France.

So I installed Block Site.

That has an option called “Block a new host name”. I entered “l-itineraire.com.” and clicked Add. This has had no effect. The pop-ups still arrive from them.

I know there’s an option to open the website and get into the Firefox toolbar, but that’s defeated me. Yes I managed to get to click Menu, but not beyond. Anyway, that should not be necessary – after all I’ve clicked no pop-ups.

jphilweybr 於 6 天前 詢問

mailbox

I Can no longer have a direct access to my SFR mailbox and my Gmail. I must reauthentify myself each Time ID and password. I called SFR technical services, they told me t… (閱讀更多)

I Can no longer have a direct access to my SFR mailbox and my Gmail. I must reauthentify myself each Time ID and password. I called SFR technical services, they told me they couldn't do anything. Firefox is an old browser, I should try to log myself with edge or chrome. How Can I continue have a direct access to my mail boxes with firefox?

brigitte.estrade 於 6 天前 詢問

loading firefox

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do… (閱讀更多)

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do I put Firefox on the thumb drive (be specific - step by step). Thank you

rcb24 於 6 天前 詢問

Web developer tool keeps autonomously toggling on/off in any Firefox window/tab

Hi, My Mozilla Firefox Web developer tool keeps autonomously toggling on/off in any Firefox window/tab.. Its as-if I'm repeatedly hitting Ctrl-Shft-I (which brings up t… (閱讀更多)

Hi,

My Mozilla Firefox Web developer tool keeps autonomously toggling on/off in any Firefox window/tab..

Its as-if I'm repeatedly hitting Ctrl-Shft-I (which brings up the web developer tool in the bottom 1/4 of the browser).

I've checked all Setting, turned off all hardware acceleration as suggested for similar flickering problem (which wasn't on anyway).

I use Norton 360 Security Software but have Norton Safe Web disabled. The only active Extensions are Firefox Multi-Container and Firefox Sideview.

Its not doing it at the moment, but I'm not sure exactly what triggers it and expect it to happen again.

Last time it happened I was browsing Amazon. Hitting Ctrl-Shift-I only makes is turn off until start scrolling again, etc.

I don't think its virus related, because I use Norton 360, and Task manager "Performance Tab" show the computer is generally very mellow.

Please help, as I love Firefox, but this problem can drive one crazy.

Thanks Larry Zdanis

larryzdanis 於 6 天前 詢問

How to stop filename append (1) for existing file during add-on that uses WebExtensions API

I have tried multiple Firefox Extensions for saving images instead of using the default Right-click "Image Save as" function, so reduce steps. All of the extensions have … (閱讀更多)

I have tried multiple Firefox Extensions for saving images instead of using the default Right-click "Image Save as" function, so reduce steps. All of the extensions have the same issue. When the filename already exists, there is no failure but instead a (1) is appended to the end of the file name. No message/prompt either to skip/cancel. It just silently appends. And (2) (3) and so on.

Is this a limitation of the Firefox WebExtensions API? Is it not possible to return a verbose failure for existing filenames?

xenon2000 於 6 天前 詢問

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (閱讀更多)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Lisa Corricello-McDowell 於 2 週前 詢問

Lisa Corricello-McDowell 最近回覆於 6 天前

firefox browser on face book

Hello when i am on facebook,and i want to do a video chat or a call chat it now tells me that video or voice calling is not supported by this browser,yet it was all worki… (閱讀更多)

Hello when i am on facebook,and i want to do a video chat or a call chat it now tells me that video or voice calling is not supported by this browser,yet it was all working fine about a week ago and i went to do a video call two days ago and now i can't,i have no idea what has happened regards mark

mdk308 於 6 天前 詢問

Firefox Tabs Frequently Crashing

Hello, I've been experiencing a great deal of crashes recently, mostly just with individual tabs, but occasionally the Firefox window itself goes down as well. I've trie… (閱讀更多)

Hello,

I've been experiencing a great deal of crashes recently, mostly just with individual tabs, but occasionally the Firefox window itself goes down as well. I've tried reinstalling and refreshing Firefox, and I've been doing checks to see if my RAM or other hardware are faulty with no results so far.

I've mostly experienced the issue when playing videos on YouTube, but I've had crashes just casually browsing other sites as well.

Any insight would be greatly appreciated, and thank you in advance.

bp-3e6bcd10-d991-4eb3-b46b-2fca70240516 bp-2f551d4d-717e-44aa-8b9b-b0a090240516 bp-6dfd6f07-f3fa-4199-b2d7-c87710240516 bp-ef69ad81-946d-4543-8e2f-163bc0240516 bp-a0313c91-5bf5-496e-915b-b5b0e0240516

GemKnight 於 6 天前 詢問

Nav-Bar Left & Right Margin Adjust? (nav buttons are not all square)

Hi All, Is there a way to make the Nav Bar flush with the left and right margins of the browser? The way it is now, the margins are a bit too much inward, not reaching … (閱讀更多)

Hi All,

Is there a way to make the Nav Bar flush with the left and right margins of the browser?

The way it is now, the margins are a bit too much inward, not reaching the ends of the browser window, which makes the buttons on the ends (Back and Hamburger) too wide, as can be seen by the wide highlight when hovering over them. This makes the end buttons rectangular instead of square.

In FF 88, these buttons were flush with the left and right margins of the window, making all buttons on the Nav Bar square.

I'd like all the Nav Bar buttons to be perfectly square and symmetrical. This apparently requires adjusting the left & right margins of the Nav Bar... or is the Nav Bar just too short causing it to stretch itself to the ends of the window? I'm not sure.

Please see attached 2 images.

Thanks!

Slouch 於 6 天前 詢問

Slouch 最近回覆於 6 天前

Lost all tabs from previous session and standard fixes don't work

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, includi… (閱讀更多)

My Firefox settings are configured to "Open previous windows and tabs" on Startup. This worked fine until this morning, when I lost all of the tabs in my session, including the pinned ones. The last time I closed Firefox, there was only one window open.

I have already tried these ideas to restore the tabs:

  • CTRL+SHIFT+T: Does nothing
  • CTRL+SHIFT+N: Does nothing
  • Three bar menu -> History -> Recently closed tabs: The list is empty
  • Three bar menu -> History -> Recently closed windows: The option is greyed out
  • Three bar menu -> History -> Restore previous session: The option does not exist in the menu
  • Open user profile folder and open sessionstore-backups folder: There are three files named "previous.jsonlz4", "recovery.baklz4" and "recovery.baklz4". They are each 2KB and contain only an empty tab with the URL "about:home". There are three additional files starting with "upgrade" but they are from too long ago, so they don't contain the tabs I require.

The contents of these tabs are vitally important for my work, so this is causing me significant stress. If anyone can suggest ways to recover my previous tab beyond the documented fixes, I would greatly appreciate it. Thank you so much to anyone who can help!

king__lego 於 2 週前 詢問

king__lego 最近回覆於 6 天前

Pages are not loading within Canvas (university page)

I'm a university student using a website called canvas to access my uni information and work. Today, whenever I would open a module, the page wouldn't load, meaning that … (閱讀更多)

I'm a university student using a website called canvas to access my uni information and work. Today, whenever I would open a module, the page wouldn't load, meaning that I couldn't access that information at all (refreshing, restarting, and completely turning off my computer did not help). I can access these pages when I checked with microsoft edge, similarly I could access these pages when I accessed them with my laptop (also using Mozilla). The main difference between my pc and laptop is that I had just, today, updated my PC to the latest windows update (2024-05 cumulative update for windows 11 version 23H2 for x64-based systems). I'm not entirely sure if it's a Mozilla problem, but im guessing that something funky is happening to my browser with the latest windows update. I have attached pictures to show whats happening / not happening .

Britt “Nycleren” Anderson 於 6 天前 詢問

Firefox and Twitter (X)

It started today. I can no longer sign into X if I have my Firefox browser setting "Never Remember History" enabled. If I enable "Remember History" I can log in to X. … (閱讀更多)

It started today.

I can no longer sign into X if I have my Firefox browser setting "Never Remember History" enabled.

If I enable "Remember History" I can log in to X.

This has never been an issue before and is a bit frustrating.

Sonia Chan 於 6 天前 詢問