Firefox 技術支援討論區

Ever since I migrated to Windows 11, I've been having problems. The Bookmarks pulldown menu is VERY widely spaced vertically compared to Windows 7, and I have so many bookmarks, I have to scroll down below the level of the taskbar at the bottom of the screen to reach them all. I was cleaning up my bookmarks, when I noticed that I moved just enough folders into a Miscellaneous folder at the bottom of the list, that it is just at the level of the taskbar and is hidden beneath it. However, the Bookmarks pulldown thinks it's within the resolution of my screen, so no button for scrolling down appears. Firefox needs to sense the size of the screen ABOVE the level of the taskbar, and place the scroll down button appropriately.

As I finished typing this, though, I went to put in a pic, and now the pulldown menu scroll buttons come up properly (albeit placing them over the level of the taskbar). There's some bug hidden in there that prevented it from working properly for 15 minutes, probably carried over from the Manage Bookmarks menu, because after I was moving folders into the Miscellaneous folder in Manage Bookmarks, it wouldn't allow me to expand the Miscellaneous folder to see the folders I moved were actually moved in there, and F5 (refresh) didn't work. That's probably why the scroll buttons didn't come up. The Manage Bookmarks needs a Refresh button at the very least.

Also, if there's any way to make the spacing between bookmarks configurable (like with a single-spaced option instead of the 1.x spacing currently being used), that would be great, and I could put my old bookmarks back where they belong. Always remember, instead of just changing things, keep the old setting and make a selectable option out of it. If it's a Microsoft issue, you need to figure out a workaround. When you're dealing with a 4K desktop, like I am, big changes are REALLY big. Thanks in advance.

Firefox, on my windows laptop, has suddenly decided that it doesn't like Coinsbit.IO I get no error messages just that the popup windown doesn't come up. I have followed all the throubleshooting, turned off popup blocjers and ad blockers but I still cannot get in

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

Hi all. I recently tried to access an instrument company's webpage, and Firefox stopped me. I thought it was just doing the "overprotective" thing, since there's been times it's done it to perfectly fine sites that i go to all the time. I got a weird notification about it being a porn virus, and closed the window. Ever since, i keep getting these notifications, all of them the same as the first. They're all coming from Firefox, and they're all spammy-- i don't even *have* Norton.

I've scanned with the antivirus app i *do* have, i've cleared Firefox's cache, i've restarted my phone. I'm not sure what else to do, since i've never had this happen before. I've used the desktop version for over 10 years, and never had anything similar to this happen.

Thank you for your help!

For a long time now, the items listed in the "window" drop-down menu have randomly changed order each time I open Firefox, so that I always have to search the list for the window I want. With the latest update, it now changes while I'm looking at the menu, & not simply the order, but also the wording of entries. This appears to affect commercial sites, which makes me think that the companies involved are paying Firefox to make their sites more visible. If this is the case, it is both exceedingly annoying and also fairly reprehensible given your general ethos. Is there any way to stabilize (& rationalize) the order of the windows in the drop-down menu?

I have automatic updates turned off in Firefox, however, the browser will periodically pop up a window in the top right corner, upon firefox startup, asking me if I wish to update.

How can I permanently stop this window from appearing?

This pop-up window is a problem because the situation is occurring on the PC of my mother, who is elderly. If she accidentally closes the pop-up in the wrong way, by clicking on the "update" option, the next time Firefox starts it will attempt to update and open a new Windows security window asking for an administrator password, which she doesn't have. This leads to confusion and she is then unable to operate the PC, which can be a health and safety risk.

tl;dr : Please add an option for permanently disabling this update notification pop-up window because it is a safety risk.

It really irritates me whenever i use youtube, facebook and other kinds of websites. The missing of the round corners makes the whole page sucks and ugly. I tried updating firefox, checked my settings, nothing changed. Is there a way to fix this?

How does the translator determine when it is activated? Does the translator give the ability to translate selected text, or just the visited page?

I was trying to find a site to test it. I found this.

Spanish Proficiency Test

Maybe it's not an ideal example, but it neither translates the page, or gives the option to translate selected text.

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

I have observed this bug only in Disqus, but another Disqus user has seen it in other web sites viewed via Firefox, so maybe you could check your logic. Here is the original bug:

When entering a Disqus comment [or possibly other text boxes] and using the Enter key to end the first paragraph, the text typed so far is erased. It can be recovered by immediately pressing Ctrl+Z (Undo), but this is not obvious; most users will think they just lost that text, and will retype it. This was sporadic for a year or two, but right now (morning of 10/2/2023) it seems to happen on every comment I type. In the past, it only occurred on the FIRST Enter key, at least if I recovered via Undo. The only contact I have with Disqus is in the comments on an episode of the Kevin and Kell webcomic (https://kevinandkell.com). I am running Windows 10 on a Bootcamp'ed Mac, and my browser is the latest version of Mozilla Firefox.

Disqus user FreedomFighter replied:

That is a common problem unique to Firefox. When you hit enter and the post erases, right click in the box and click on "Undo" to get the text back, then you can do what you need to do whether is type more words, or post the comment.

[His recovery is essentially the same as mine, only using the mouse rather than the keyboard.]

Could this be an interaction between Firefox and Disqus? I have not personally seen this on any other website via Firefox, but FreedomFighter apparently has seen it elsewhere.

Every day when I come back to my mac and firefox is open, it will not respond to any new web address. I can put in any web site and it resolves the full page name, but does not open any site. I have to close firefox completely, which is a pain when I have multiple pages open. It does not matter if I have one or tabs in use, I am forced to close out of firefox completely in order for it to work again. This has been going on for years for me with firefox through multiple versions, multiple MacOS, and multiple Mac systems.

My Norton password manager extension will not open as a log in page. Still working properly on Microsoft Edge. I tried uninstall and reinstall with no change. No errors listed.

Hi, I have used multi account containers for quite some time and they've worked great but yesterday when I clicked into them all my created containers had disappeared and it reverted back to the 4 default ones.

I re-created one of them but after logging on today that has disappeared and it's back to the 4 default.

Will there be any way to get my created ones back? Why did they reset again? Is there a way to stop this happening or at least back them up?

Thanks!

Hello,

Amazon Prime no longer saves my place in TV series I'm watching. If I was 15 minutes in on episode 9 of something, when I came back it would still be in the same place, even months later. Now it doesn't do that anymore, even if I come back a few minutes later.

Amazon says Amazon Prime does not work very well on Firefox, and my issue does work fine on the other browsers, but I don't want to use them if I can avoid it. Firefox works fine for Hulu and Netflix and the others. I don't have any other issues with Firefox other than this one.

Does anyone know anything about this and possibly how to make it work like it used to?

Thank you.

Firefox v. 118.0.1 64 bit Windows 11 Pro

Firefox 114.0, Windows 11 Home Version 10.0.22621 Build 22621 , 1Password-4.6.2.626 extension

Today, for reasons unknown, my 1Password extension, (an old and non-updatable version that I've used for many, many years), is non-responsive. The icon still resides in the Tool Bar, Windows ToolTips "sees" it as "1Password", but clicking on the icon has no effect. The extension is shown as Enabled in Firefox's Manage Your Extensions page.

I think I've tried all the "usual" things here: rebooted the computer, uninstalled and re-installed the extension and rebooting, checked the setting in 1Password itself to see that it's associated with "Mozilla Firefox 114.0", (the program still opens fine outside the browser).

This seems to be related to Firefox 114.0. On my other computer with the same Windows 11 version but using Firefox 113.0.1 had no problem with 1Password, but as soon as Firefox updated to 114.0 the same problem with 1Password appeared.

Anything that I might be able to do to get 1Password working?

yesterday, when i logged into my icloud.com to use my email, my screen became dominated by a thing that said something about protecting my privacy or email or what ever. there were two options, and I tried both of them, but that was all it would do. I never was able to get rid of that screen or use my email. I consequently logged into google chrome and then had no trouble at all with my icloud.com account.

When I open FIrefox it opens briefly maximized, then reverts to minimized, then returns to maximized. I'd like it to open maximized, period.

When I close my sessions there is only a maximized window open. There are no minimized windows open.

How to do I change this behavior?

The newest version reloads and resets nearly every time computer restarts over the past couple weeks. Same thing today, however, now I cannot load anything. I can get to settings, etc but it will not load websites - no error code, just keeps "thinking"

I am able to use Chrome, so it is not an internet/router issue.

Firefox built-in PDF viewer not working correctly. Some images in PDF from below link corrupted but no problem with Google Chrome and other PDF viewers. https://btohq.sgp1.cdn.digitaloceanspaces.com/bto/nov-2019-bto/plantation-village.pdf