Firefox 技術支援討論區

What happened to the Arial Black font? It suddenly disappeared from the list of fonts that appear in Tools >> Options >> Language and Appearance.

Due to vision problems, I require a bold font. Mozilla has now made it almost impossible for me to use Firefox. Does anyone know of a workaround to this problem?

also, a FYI: Removal of this font violates the Americans With Disabilities law.

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involved a file which did not exist on my system and the whole was not comprehensible.

I did ask for help but got nothing

Somehow, the next day my system had gone back to the earlier setup. Now Firefox wants me to update AGAIN!

Given my experience how can I trust Firefox not to destroy my data?

I foolishly clicked on Refresh and when it was done I had lost all bookmarks and history. I am at my wits' end trying to get back to where I was and will never do that again. Considering I am 80 years old I know for a fact there are probably a lot of things I won't be doing again but I would like to just go back to where I was. I am no longer able to get into Facebook which isn't going to cause the Earth to spin off its axis but I have several friends I really enjoy staying in touch with and it isn't possible to even enter FB now. I have tried everything, read all directions, followed all orders, jumped through all hoops (great Kodak moment for those of you with cameras) and I have failed.

I know that someone here, probably many of you, are more knowledgeable with the way this works and I would just enjoy being able to contact these two friends and get their emails, the FB connection isn't all that important. Now my question is and feel free to laugh but could this Refresh have caused some glitch in the innards of something or other that would cause this problem?

If any of you could help out a senior here I would be most appreciative.

Thank you for even reading my whining and begging plea.

Gail

The other day a few programs got downloaded by accident so I went to Control (Windows 10) and deleted them. I recall at the time that it also added an add on or two in my Firefox Browser.

A couple of things are not working normally when I do a Google search with Firefox so I thought I should go back and delete the add ons that went into my Firefox which I didn't want.

But when I now go to tools and down to add ons all I get is a blank page.

I suspect the problem can be answer by deleting Firefox from my computer and downloading from the start but that will delete all the add ons that I have in the past put into Firefox and I cannot remember them all except Add Block, Webmail Ad Blocker and Adblock Plus.

Can someone please advise me but remember I am old and not at all computer savvy so any help will have to be in very basic description or guide.

Please ???????

Firefox Tabs and Menu Bar color changed to purple with the new version. How can I change them back to the colors I had in my old version which was White with black font?

Hello,

One website gives me a failed secure connection:

An error occurred while connecting to www.cdkeypt.pt. PR_END_OF_FILE_ERROR

This error is in Firefox but this site doesn't work in any browser

I restart the pc when it re-enters the desktop if i open the browser before the computer fully starts the site works fine which makes me conclued that something is interfering with it and it most be an update or something because i didn't install anything new, but what? it is only this site that doesn't work all the others are working fine.

I tested opening the site in another pc in my network and it works fine.

I hope someone can help me,

Thanks

Just installed the latest version of FF (82). Couple of questions I don't see answered in the knowledgebase:

- I have all the font settings set to Arial or sans serif. However, some webpages, such as the NY Times, still show up in a serif font. How do I override that?

- My bookmarks aren't showing on the Bookmarks toolbar--it's blank. (I imported them in HTML from another browser.) The toolbar is on, but no bookmarks. Anyone know why?

- The bookmark icons are all the same gray circle. They change to the appropriate icon for the site if I click on them, but I can't click on all of my hundreds or thousands of bookmarks. Any way to get them to show the correct icon for each site?

Thanks.

On some sites, the Page Up key does not work properly or consistent. For example, on this site:

https://www.worldometers.info/coronavirus/country/us/

When I page down to the bottom and page back up, it takes 19 Page Down keystrokes to get to the bottom. It take one to four Page Ups to get back to the top, and each of the Page Ups varies in distance.

This happens on some other web sites, but not all. It happens on this forum. Sometimes it takes more Page Up keypresses to get to the top than it did Page Downs to get to the bottom.

I'm using Firefox 82.0.2 on Windows 7. It happens in safe mode. It does not happen on Linux Mint.

Is there a setting or change I can make to get this to work properly?

Have used Firefox for years. Starting on Oct. 29, I am no longer able to log into my account at www.usbank.com using Firefox -- the Log In button is not working. I tried Microsoft Edge and was able to log on.

weather.com has stopped working properly on FireFox, working OK on Chrome and Edge. Unable to select city, neither zip code nor city state works

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf documents. This isssue does not seem to happen in a very consistent way (some websites will appear correctly one day and incorrectly another day). I include below a screenshot as example. The problem does not seem to appear with chromium... If you have any idea about how to fix this I would be very grateful Thanks Michael

I still get some POPUPS. I have option "BLOCK POPUPS..." in Firefox checked. On one adult website, using Firefox, it displays a "popup" and when you respond to either question, is open another adult website in a new tab. I tried the website on MS EDGE and it popups up but functions properly and by answering, it disappears. I tried GOOGLE CHROME and it responds the same as MS EDGE. So the problem must be with FIREFOX. Anyone?

My FF updated to version 82.0.2 (64-bit).

The file logins.json apparently contains all saved logins that I had before the upgrade. However, none shows up when nedded. I've added some that where already there and a new entry was created, at the end of the array of entries. I could not see why (1) the already existing entry could not be used and (2) the new entry did not replace the old one.

Regards,

One feature at www.weather.com (Weather Channel) is their "weather in motion" feature which loads interactive weather radars. For some reason, this is not working on my Firefox browser. It works fine in Chrome and Edge. The weather.com website loads just fine but the radar data (overlay on a map) will not load. IT WORKS FINE IN SAFE MODE. So i tried to disable all of my plug-in's, extensions and hardware acceleration in Firefox in regular mode. Still doesn't work. I created a new profile. Still doesn't work. I disabled the tracker feature in Firefox on that web page. Still doesn't work. I uninstalled and reinstalled Adobe Flash. Still doesn't work. Any ideas???

Firefox version 82.0 64 bit Running Windows 10 Professional

Before the last Firefox update, when I clicked a link in an email it opened a tab in Firefox. Now nothing happens and I have to copy the link and open a new tab in Firefox and paste in the link. How can I fix this so that the link opens directly? Thank you.

I have started getting alerts from Norton 360 regarding "malicious browser extension activity 4" from a website called https://tribedone.org. I have no idea what the website is (I can't reach it) but the alert is showing very often and Norton requires a shutdown each time it detects and repairs the issue. Any suggestions please? Screenshot attached.

So this is a weird development. All of a sudden, when I try to search with Google, the "settings" and "tools," buttons no longer work, unless I'm doing a search for news. Thus, for example, if I'm trying to find an image that is on a CC license, that's impossible, or if I'm trying to find a how-to piece that's less than five years old, that's also impossible.

Also, when I do search for images, only the first few images are clear. The rest are simple blocks of color.

I don't have the problem with duckduckgo.

I'm running the latest version of firefox on a mac.

Am I doing something stupid? Which is all too likely, I'm afraid :-)

many thanks in advance.

When I connect from Ubuntu 20 (LTS) this message shows and it redirects me to the mobile version. That's not all bad but the mobile version doesn't work as well as it does in the Android version of Firefox Beta.