Forum? What Forum?

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?… (閱讀更多)

Where is the Forum? This is a FAQ-Site, not a forum? Why do you make it extra hard to file a bug? Or to go on an actual forum/board? What community is supposed "to help"?

millidaw 於 1 個月前 詢問

millidaw 最近回覆 於 3 分鐘前

How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (閱讀更多)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

AlatorreInWA 於 8 小時前 詢問

AlatorreInWA 最近回覆 於 14 分鐘前

  • 已解決

Getting search results to open in a new tab instead of the current one

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and … (閱讀更多)

I've been using Firefox for many years, and search results have always opened in a new tab by default. Now, with Firefox 81.0.2, they're opening in the current tab, and I can't figure out how to get back the old way. Does anybody know?

sideburns 於 7 小時前 詢問

cor-el 於 35 分鐘前 解答

Windows reset deleted Firefox along with bookmarks and passwords

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install updat… (閱讀更多)

My Microsoft Office would not update properly and my build (1803 or 1809?) kept getting a message about "End of Service, no longer supported and I needed to install update). I worked with a Microsoft Tech for two days and she was unable to get the update to complete successfully. The final step was to try do a Windows "Recovery" and run the "Reset this PC".

A message stated apps would be deleted but it also stated it would keep my "personal files".

Ultimately, the "Recover" and "Reset this PC" worked and I was finally able to update my Windows to build 1909. However, in the process it appears to have deleted Firefox and all my login data, websites, bookmarks, favorites and passwords.

Once again i worked with a Windows tech to see if we could get Firefox data back but the "Window.old" doesn't appear to have kept any Firefox data as every account "Administrator", "User", "My Name", Visitor and Default either have no Firefox folder, contains no files in the Firefox folder, or has a file with today's and is only a few kb's in size. Also, the Firefox "Import and Backup" feature doesn't have any files saved except one that is dated today has 11 items and is 1kb.

The Windows tech stated I may be able to contact Firefox and gain access to my information using my login, email, phone number type credentials to verify my identity.

As anyone reading this can understand I'm lost without this data. I have close to seven years worth of passwords, bookmarks and folders saved in that Firefox. I literally can't login to anything because not only do I not know the passwords but I don't know any of the login names either. This means resetting an account or password on a majority of my websites like banking, medical, etc...is virtually impossible.

Thanks in advance for anyone reading this and I hope what I'm asking makes sense.

Basically, I'm just hoping my information may be saved on the Firefox side a cloud server or something and I'm hopefully able to gain access to it talking to the community or Firefox tech support?

I do have access to my email on my phone but I can't see or reset the password on it either because it asks me to enter my email password in order to get to the area that allows me to reset the password.

AlatorreInWA 於 1 天前 詢問

AlatorreInWA 最近回覆 於 19 分鐘前

Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (閱讀更多)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

gumby_dammit223 於 2 小時前 詢問

FredMcD 最近回覆 於 45 分鐘前

I've been logged out of my websites every time I close the browser

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. … (閱讀更多)

I have all my settings set where it doesn't do that. I have everything unchecked with regards to deleting history and logins and have the delete cookies to unchecked to. My settings have been the same for years and haven't changed.

joshandjosh92 於 2 小時前 詢問

FredMcD 最近回覆 於 47 分鐘前

Firefox 82 Crashes on Startup in Windows 10

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the la… (閱讀更多)

Yesterday I updated Firefox to version 82 and now it won't start up, it seems to immediately crash. There is no error report dialog box. This is on Windows 10 with the latest patches. I tried restarting the computer, installing Firefox 82 32-bit and 64-bit versions, uninstall + reinstall, and safe mode, but none of these work. (This is on a corporate laptop so I have a limited ability to change internal system settings.) The Windows error from the event log is:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.17763.1432, time stamp: 0x80224f6f Exception code: 0xc0000409 Fault offset: 0x00000000000a4740 Faulting process id: 0x2998 Faulting application start time: 0x01d6a816d74b6186 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 5ed88218-3f48-47be-8c6c-aa5af98c902b Faulting package full name: Faulting package-relative application ID:

I installed Firefox 81 and that works fine, but it constantly tries to updated and every time I restart it crashes again. It also seems like I can't access my saved logins/passwords in this older Firefox version because it's using a different profile. I'm trying to avoid updating Firefox on my other Windows 10 computer in case it fails in the same way.

Please let me know if you need any more information. Thank you.

fgennari 於 9 小時前 詢問

FredMcD 最近回覆 於 52 分鐘前

Firefox 82 crashes with windows 10

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exc… (閱讀更多)

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1139, time stamp: 0x468a1bf2 Exception code: 0xc0000409 Fault offset: 0x00000000000a11c0 Faulting process id: 0x4b60 Faulting application start time: 0x01d6a8a8b59a12db Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: f3867284-6612-4e3f-b8ad-815fed60a8d6

superhit357 於 8 小時前 詢問

FredMcD 最近回覆 於 54 分鐘前

FIrefox presents saves jpg as webp

Here's the issue in a nutshell: When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-cera… (閱讀更多)

Here's the issue in a nutshell:

When I navigate to this URL (https://publicdelivery.b-cdn.net/wp-content/uploads/2015/12/Jeff-Koons-Michael-Jackson-and-Bubbles-1988-ceramic-106.7-x-179.1-x-82.5cm.jpg) intending on saving out the picture, Firefox ( or so it appears) forces the user to save it as webp, instead of its actual format, as you can see from the URL. Granted, I got to that photo in the first place from Google image search but spawned it into an independent window, which should occupy a separate memory space and not reference a previously cached file. While i get the primary application is to allow for multiple res versions while referencing only one file, this behaviour is pointless, irksome and serves no practical purpose when accessing the asset with an explicit URL, plus it puts unnecessary and Big Brother-ish barriers up for the less savvy. I solved the issue ultimately, but who is at fault here? Is this a function of Firefox or of the CDN where it's hosted?

bartmowrey 於 2 小時前 詢問

cor-el 最近回覆 於 54 分鐘前

Change my FireFox account email

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) … (閱讀更多)

1. Yahoo is or has closed my account because I chose not to upgrade to their new system. How do I change my Firefox account using my new email ([email]@wavecable.com) ? 2. for some time I have been unable to print articles from the internet using Firefox while I can with Microsoft Explorer. I prefer to stay with Firefox except for this one inconvenience. I mentioned this to my printer support (Brother Printer) and they said that they could not help me and that I would need to go to Firefox Support.

My old Yahoo may not be working so please use my new email (xxx @wavecable.com)

Thank you very much for your help

Dick Nehls

dick.nehls 於 2 天前 詢問

jscher2000 最近回覆 於 3 小時前

Why is page loading so slow recently?

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004… (閱讀更多)

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004 Windows 10, Norton Security Suite, & Roboform. Any idea what changed in last couple days?

Howard Steeley 於 2 小時前 詢問

Bookmark consolidation

Firefox is my default browser. It’s bookmark manager is incredible! However, I have many Firefox (and other browser) exported files I need to consolidate. The Firefox boo… (閱讀更多)

Firefox is my default browser. It’s bookmark manager is incredible! However, I have many Firefox (and other browser) exported files I need to consolidate. The Firefox bookmark manager is so good I can drag and drop bookmarks from these other files into Firefox.

I want to consolidate these bookmarks using the Firefox bookmark engine, but not by interfering with the bookmarks currently in Firefox. Also, since this will take a while, I don’t want to export my current Firefox bookmarks; clean out my current bookmarks; and spend the next two weeks using other browsers while I employ Firefox to clean up my bookmark situation.

Three Questions 1) Can I bring up another/unique Firefox window (like an earlier version; a separate window; a second install that I can open/close separate from the install I’m using now) that I can scrub clean of all bookmarks use it to rebuild all my bookmarks by dragging/dropping bookmarks from my many saved .html bookmark files--WITHOUT MESSING WITH MY CURRENT BOOKMARKS? 2) Alternatively, is it possible to just install the Firefox bookmark engine, separate from the Firefox browser? 3) Also, is there a simple way to instruct Firefox’s bookmark manager to delete duplicate bookmarks?

Thanks

jar22jar 於 2 小時前 詢問

Duplicate Logon and Passwords in Password Manager after Importing from Chrome

I have been using Firefox for a while. And then I had a different customer laptop which did not have one and I could not install anything. So I used Chrome. Now with a ne… (閱讀更多)

I have been using Firefox for a while. And then I had a different customer laptop which did not have one and I could not install anything. So I used Chrome. Now with a new laptop when I try to import the settings into Firefox, there are multiple duplicate entries found.

Is there an automated way to run through the same and clean it up?

Deepak K Vasudevan 於 13 小時前 詢問

Deepak K Vasudevan 最近回覆 於 3 小時前