Firefox 技術支援討論區

Firefox was running fine but few days ago, cannot get Firefox to start. Tried to uninstall, reinstall but didn't work. Tried uninstall, shutdown, reinstall and didn't work. Tried profile manager but it would not start so deleted the profile.ini file. Still won't start. When I look at Task manager, no processes for Firefox are running. Is there something else I should try to get working or should I just not use anymore?

Lenovo P52e laptop, Windows 10 Pro v22H2, 64-bit operating system Mozilla Firefox 64-bit program is being installed in Program Files directory

I am an 86 y/o programmer with poor eyesight. I wrote my first program in 1960 and am learning html,javascript,php and sqlite. I frequently want my browser to 'forget' but in 150% enlargement the forget window doesn't fit on my screen and if i scroll down on the page i lose the popup, so i have to back out to windows (10) set my viewing to 100% and do it over. Suggestion: reduce the size of the pop-up and put the 'forget' button on the top. Are all the little icons necessary? I cant change any of them. And is the time frame necessary? i always choose '24 hrs'. IMO you only need a 'really?' pop-up to the forget button push and then wipe it all out. IMO Firefox is an amazingly good program! kudo's to all you Mozilla programmers! jim murray jim@weemfg.com

When I try to logon to Dropbox I get this message: "Your browser appears to be blocking dropboxcaptcha.com, which is required for authentication. To resolve this issue, please update any anti-virus or ad-blocking software settings to allow connections to dropboxcaptcha.com."

Where and what should I add to get this sorted? Thanks Mo

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically.

However, I have been trying in the past few days to install the app and am running into the same error as the installation begins.

I deleted any reminiscence of Mozilla folders from my C drive and ran deep cleaning of cache files on my PC and nothing helps. Please help me resolve this issue, I would like to keep using Firefox...

Thanks:)

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

Hi

I want to clear data but the only option FF is offering is with cookies. I want to delete all but cookies.

Image: https://imgur.com/jwLXxFx

Here it only says Cookies AND Site Data. But I want Site Data without Cookies. Can I somehow manually delete those files? Or manually selectively empty some tables in SQLite databases that FF uses? If yes then what files/databases exactly?

Hey, I'm running Arch Linux (fwiw, KDE). Some websites seem to have a problem displaying some fonts properly (see attached screenshot). Tried anything I could find online, didn't help. Most sites display normal smooth font. Konqueror and Falkon don't seem to have this problem.

My history kinda crashed.

When clicking "History" on left top corner its empty. I know that the data still somewhere exists because after I click Ctrl+H the side bar appears and there is whole history. But I can't reach it traditionally as before. I'm afraid my history can disappear and I want two things:

1 make my history come back to the normal place (the list on left top corner) 2 make a backup history file somewhere

cannot see eBay "place bid" field using Firefox 111.0.1 with MacOS Monterey 12.6.3. I can see it when I use Safari and Opera. And I can see it using other versions of MacOS on other computers.

I noticed with yahoo finance, and possibly another site or two I do not recall, that firefox becomes unable to open any other URLS and seems to lock up after visiting one or more of my saved favorate/bookmarked Yahoo Finance Urls.

I found a solution that works here...

https://support.mozilla.org/bm/questions/1349884#answer-1441665

The solution is not permanent and has to be applied everytime I open firefox and visit a site that causes this problem. It does NOT seem to affect M.S. Edge at all.

Is firefox / mozilla working on a permanent fix for whatever causes this issue?

Hello, When attempting to access the Instander iOS download website on Mozilla, I encountered a blank page. As a user interested in sharing this modified version of Instagram with the Mozilla community, I would like to report this issue and seek assistance in resolving it. Despite my efforts to access the page on multiple occasions, it consistently appeared blank, indicating that there may be a problem with the website or a compatibility issue with the browser. I would appreciate any support in addressing this issue so that other Mozilla users can access the Instander download website without difficulty.

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Firefox quit working. when I click on the Icon on my computer desktop I get the following pop-up window. Windows cannot find ‘C:\Program Files\Mozilla FirefoxFirefox.exe’

When I click on the Icon in my taskbar I get this pop-up window . Windows cannot find ‘C:\Users\hgmv8\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\Taskbar\Firefox.Ink’ Make sure you typed the name correctly, and then try again.

I have downloaded the latest version of Firefox but still get the error messages

Please read this carefully before commenting to me. I do know some things about computers. And no, I will not get windows 11. I am very happy with windows 10 still. After the recent update I can no longer watch videos outside of Youtube. This is very annoying. I am getting error: 232011. I have gone into the Settings: Extensions and Themes: Extensions: No add ons turned on. I have deleted my cookies. I have reloaded, I have rebooted my computer after deleted cookies. It still says error 232011. This is my ONLY computer, no I cannot check this site on another one. No, I cannot check this site at the local library. Anything that is not Youtube that has videos gets block there at this time. I have no idea why, nor do I care. I have my own computer for this reason. However, I cannot use it if I keep getting this error.

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

A website that I use normally displays a graph of my variable as a function of time, but it has recently ceased to display the graph. Other data is available in a normal manner on that website. The graph displays when I access the website via Safari (which I rarely use). The uploaded sample images are from Safari and from Firefox. I have enabled pop-ups for that website on Firefox, and I believe I have enabled cookies for that site. Javascript is enabled on Firefox. I can't identify the nature of the problem with Firefox. I am using iMac Pro with OS 12.6 for both. Thanks for any advice.