Firefox 社群討論區

i somehow lost all my pasaswords to allm y plaves but i think thet may be in a old file i bhavew calle oplf fitefox . pleaase excuse my typing doth my paws are veryu ctippled b

i cant reqach my email; either how do i do this or can i chat w your tech

i will stay logged on with my account tg i could get on your place

bold textCan you please help me i found an old file called olf firefox i think it may have all my passwords in it sorry im disabled my hands are severly crippled hard to type plese excuse

I have used firefox as my brouser on my PC for years with all my bookmarks and passwords. Now without my old computer, how do I restore all my account passwords and bookmarks as it was before.? I am using windows 11 on a Dell desktop PC. Please help. I am not a computer genius. Is there a phone number to call for live help.

I want to import the book marks from one computer to another. I can't sync them. I made an HTML file as instructed with the first computer. Moved the files via USB to the second computer desktop. Opened Mange Bookmarks. Clicked Restore, then Choose file. Nothing happened. No new window opened. ?? Tried Import Bookmarks from HTML, still no new window opened. Tried the Import function in my account. I was able to import my passwords. But it said that the HTML file did not have any HTML data. ?? Also it does not allow use of a json file.

bookmarks from Mac laptop to Mack desktop

What can I do now?

I seemed to have lost all my decades of bookmarks on my Mac Firefox browser. Initially i thought it was just the bookmarks toolbar ones, then i realised it was all historical ones as well.

If i select "Manage bookmarks", they are all gone If i then select "Restore" followed by "choose file" nothing happens, no option to select anything

If i click on the far left had "star icon" and try and search for a bookmark, nothing is there either.

The only extention i have enabled is the malewarebytes browser guard Not installed anything else I generally have a lot of tabs open and they all seem to have re-appeared after the last firefox update and unplanned powercut. My account logged in icon is showing, i can still see all my saved passwords etc.

Any help would be apreciated, there is literally over 15 years worth i've lost

Hi,

I have a laptop whose drive failed. I've got a new drive up and running and restored my data from Backblaze, but so far I have been unable to restore the tabs/history that I'd had open.

I would appreciate any help and/or directions you have to offer.

Thank you very much,

Mike Lair

I started my computer this morning and mozzilla restarteed now all of my bookmarks are gone I didnt have a profile. now i am screwed i dont know how to get iut back help

As the title states, every time I restart my PC, Firefox deletes everything. Bookmarks, passwords, profiles, all of it. I'm really tired of having to hunt down backups and restoring/creating new profiles constantly. Is there any fix? I really like Firefox but if there isn't a fix I'll look into a different browser.

Dear Support,

today i recognize that my bookmarks are gone and i cant find any backup data or something else. First of all i restart morzilla. Then i restart my windows 11. still gone so i load a windows backup from yesterday. nothing change so i reinstall Morzilla but its still gone.

Is there anything else i can do ?

There was a issue with my computer due to which I had to reset the unit and once the reset was completed I'm unable to recover my data as its asking for 32 account recovery key, I'm unable to find that key anywhere and need help where can i find the key as there are important bookmarks which I need back.

Since Firefox automatically updated (14.0.1) on my MacBook Air (2025 model) several weeks ago, the Bookmarks and History functions haven't worked. Can anyone suggest how I can fix this?

I suddenly got a message on my screen that my bookmarks and history were not available because another program and Firefox were trying to use the same application. I followed directions on how to determine the exact problem and cannot get anywhere with that. I then tried editing my profiles and ended up losing all but the main one, and there are very few bookmarks included with it. Would there be any way I can retrieve at least part of the files I have lost, especially my bookmarks? I thank anyone who can help me in advance.