Firefox 技術支援討論區

I have enclosed a screenshot showing what happens when I want to go to a new tab on the two computers I use most often. One is my desktop which has Windows 10 Home. The other is my laptop which has Windows 10 Pro. The Windows 10 Home was installed most recently and is the latest version of Windows 10, my tech guy told me; and also the latest version of Firefox 123.0.1. The laptop version of Windows 10 is older. The Firefox version is also 123.0.1.

My hope is that there is a setting I have not uncovered that lets me put some kind of mark on a new tab, as my laptop has had for a few years. This makes it very easy to open. The newer, later Windows version but same Firefox 123.0.1 on the desktop must be right-clicked in the space to the right of any open site, and then the user must scroll down to the "New Tab" line and click on it. Obviously this requires my user clicks and more time, simply to get a new tab that gives me a blank site that I prefer.

I appreciate whatever guidance or suggestions anyone can give.

I just want to stop a piece of my own history from being shown on "Firefox Suggestion", which was made with a firefox browser on my previous device and is relatively private.(I know I can do this by modifying "Search Suggestions->Show search suggestions ahead of browsing history in address bar results", but I would like to preserve the function itself). That device is permanently unapproachable, and so is that browser. I tried "Clear recent history -> Everything", but it didn't work as expected and that is still shown. I think clear all my history(not only those made on this currently used device) may help, how can I do it?

Hi all, I've been having this issue for a while. I am unable to view streams on YouTube or Twitch (Twitch will show streams as offline, whereas YouTube will not even show streams), and I have encountered a new issue where YouTube allows only 360p on videos. I have used the HTML5 Video Capability Test and seem to have an issue in that department (images attached). Even in troubleshooting mode, the issue persists. Any help is appreciated.

Is there a setting to avoid firefox swapping to new tabs, when ctrl-clicking search results in address bar?

Sometimes I want to search on multiple things through the address bar, but usually I search on google instead because every time I ctrl-click to open the searches, firefox automatically switches to that tab which means I have to swap back to the other tab, every time I open a new tab through the address bar.

It's only a problem in the search bar. Bookmarks and links on webpages open in new tabs, without swapping to those tabs.

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

I keep getting this message from Network Solutions when I try t read my webmail. We’ve determined that you are connecting to your email using an unencrypted client connection and your data is not safe. Where in Firefox can I make the changes?

This security update requires all email server connections to use an encrypted connection. We will make the switch to require encrypted connections on April 4th, 2024.

What does this mean for you? Read on to learn about the important actions you need to take to make sure your email stays safe and secure.

IMPORTANT! Actions that you need to take before April 4th, 2024:

   When setting up your email in a third-party client, you are now required to enable Outgoing Server (SMTP) authentication and SSL/TLS. This ensures a secure connection when you log in to your email. Learn more about these steps here.
   Set up or update your email account on your device using the server settings as shown below:
       Incoming Mail Server:
           POP3: netsol-pop-oxcs.hostingplatform.com
           Port: 995
           IMAP (Recommended): netsol-imap-oxcs.hostingplatform.com
           Port: 993
       Outgoing Mail Server:
           SMTP: netsol-smtp-oxcs.hostingplatform.com
           Port: 587
       Username - Your full email address, for instance, help@example.com
       Password - The password you set for your mailbox
   Review this list of mail clients that do not support TLS 1.2 (If you are using any of these mail clients, you will need to update to a newer version or use webmail to access your email)
       Outlook® 2007
       Outlook 2010
       MacMail on MacOS 10.8 or before
       Windows 7
   Review this list of Operating Systems that support TLS 1.2 (If you are using an older version, you will need to update to a newer version as listed below)

Operating System TLS 1.2 Supported OS versions Android Mobile Android 5 and newer iOS Mobile iOS 9 and newer Windows Phone Windows 8.1 and Windows 10 Windows Desktop Windows 8 and newer Mac OS Desktop Mac OS X 10.11 and newer

Please visit our Help Center for more detailed instructions.

Note: This security update requires action if you use an email client application to send and receive your email on an Apple, Windows-based PC, or Android device. Webmail Access will still be available.

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

For example this page, https://yle.fi/a/3-11868513 , causes my Firefox to go unresponsive for maybe 10-20 seconds at a time, when scrolling up and down. Windows works fine. It's not the only one, I have found some other on that same news site, which use the same kind of construct for a page that contains both video and text.

When I open Firefox in troubleshooting mode, page works fine. But in normal mode, even if I disable all my extensions (except search engines), page still hangs.

On the other hand, I haven't encountered this kind of behaviour in normal mode in any other pages or sites. So it may be something very spesific that site uses on those particular pages. So it is a minor problem but because disabling all extensions did not help, I thought it might be worth bringing up.

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

I saw a message that my Add-ons were disabled, and when I checked the Add-ons Manager , each of my many Add-ons had a message similar to: "1Password – Password Manager could not be verified for use in Firefox and has been disabled. "

Some searches in the forums suggest that that this can be caused my a certificate at Mozilla expiring, I seem to be the only one with this issue at the moment. All of my Add-ons came through the Mozilla store .

I am using version 123.0.1 (64-bit) on OpenSUSE Leap 15.5, and as far as I can see all of my updates are current (and from the official sources.)

What should I do next? I expect I need to wait for a certificate update or something at Mozilla, but if/when that happens how do I verify it did and re-enable my add-ons?

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

I keep getting the message "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 8011674450284568349", when I try to go to the bcbsri web site. I have tried clearing the cache and site data multiple times and restarting the computer, without having any luck. it occurs on both Firefox and Google browsers.

Still can not stream fox news, and Chrome still is working great streaming Fox News...

Streaming starts and stops, rewinds to scenes previously displayed, jumps to new timelines,

then comes up with a window saying ,,, Looks like a loading issue, try again later,,,,,

well I have been "trying again" for six months....

I have reported this several times  !

I am using Firefox on a Linux Mint system

I am almost ready to switch to Chrome as you all don't seem to pay attention to problems !!!