Firefox 技術支援討論區

Hello there, I wish to play 1080p video in 4k resolution(monitor native) rather than 1440*1.5 in fullscreen mode on youtube. I have a monitor 4k resolution, my win10 setting is 150% scaling(recommended), the youtube viewport size is "2560x1440*1.5" with a "*1.5". When I change win10 to 100%, viewport is "3840x2160". This seems correct but the video quality is lower because it is not a x2 upscale from original 1080p youtube stream, but rather x1.5x1.33. Is there anyway for firefox to render video directly? I am aware I can change system scale each time to play video but that's not what I'm looking for. I guess since firefox is rendering text pixel perfect so it has a solution for this problem. Thanks

i tried to get my REAL ID going finally. i ended up going down a rabbit hole with the DMV and AAA (they help so.cal, but not north cal ???) wasted literally hours. it works great with Chrome. the DMV knows this. i asked why they do not indicate that in big red letters, but they didnt know. the real issue is that the FIREFOX BROWSER SEEMS TO HAVE A LOT OF ISSUES, INCLUDING THIS MASSIVE WASTE OF TIME AND STRESS. maybe you guys should tell people about the limitations here, because bu not doing that you are being really less than completely honest. why do you want people to use something that has so many issues ? i have deleted FIREFOX off my windows PC and iPad and will never use it again. i do not trust Mozilla any more. get real or go away please, you are just making problems for people. thank you. if the truth hurts, too bad, it is just like Theranos and the lies. what is in it for you ? a job, making internet use difficult unnecessarily for people ? sorry, no more testing your bugs for free.

YOUR BROWSER DOES NOT WORK WITH THE CALIF STATE DMV REAL ID APPLICATION ON LINE THE CHROME BROWSER WORKS OK

MY OPINION IS TO NOT USE FIREFOX ANY MORE AT ALL ANY IDEA WHAT IS WRONG ? I REALLY DO NOT CARE I HAVE WASTED A LOT OF TIME JUST LETTING OTHERS KNOW SO THEY MAY MOVE ALONG ALSO.

I SEE THIS NOW We've made some educated guesses about your current browser and operating system. Show details »

NO THANKS

Firefox doesn't support Netflix

Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix. I use Firefox daily so I don't want to use another browser. Help?

IMDB page regularly flickers and breaks up only on Firefox but not on Chrome. Pressing the space or enter keys sometimes help but often doesn't and I need to reboot.

On one website *only* and only with *some* hyperlinks there I have trouble opening the hyperlinks. I can work around the issue, but I am curious what causes it -- and if there is a way to avoid having to work around. Here are the symptoms:

1. (right)Click on the hyperlink and 'open in new tab' --> does not open 2. Same as 1) but 'open in new window' --> does not open 3. Same as above but 'open in new private window' --> opens fine!

Alternatively 1. (plain click) on the link --> does not open 2. above + use back arrow (<-) to go back to page with the hyperlink and then use the forward arrow (->) to return to the hyperlinked page and it opens!

Additional info: FF 107.0.1 (64-bit) on Macbook pro M1 Ventura FF preferences set to open links in new tab, which sometimes works and sometimes doesn't depending on the site FF advanced setting browser.search.openintab is set to TRUE (but it failed with FALSE also)

So I am stumped!

Cheers, Bert

Dear Friends, Why don't the Firefox ESR updates install on my computer anymore - it won't go past 102.5? I keep hitting the download, then install the file and restart Firefox and even the computer sometimes, but it will NOT install the new versions.

Why?

It always has in the past. Now I can't access my online banking due to their security measures. Very upset!

Please help me. Thank you.

Youtube is telling me "Some results have been removed because Restricted Mode is enabled by your network administrator." I am the network admin. No controls have been changed. I downloaded firefox today. The only extension I have is adblock. The theme has not been changed. The restricted button on YouTube is disabled. I have no parental controls of any kind on the pc, or the network. I am using win10.

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS handshake . . ." This does not happen on other websites. Does anyone else have this problem, or any suggested solution?

Specifically this is interesting because regular youtube content *will play just fine*

This is something I can readily reproduce for testing, diagnosis, and troubleshooting.

Please note: I have literally completed all fundamental troubleshooting several times. I respect due diligence and double checking, its just that I wish to be clear I've spent a few hours today on this and am thus far unable to impact the situation at all. --Note on Note: This includes disabling settings/features in firefox. Everything having to do with privacy, networking, hardware accel, and probably another category has been toggled multiple ways. This does not include mucking about in the detailed settings page ( about:config, etc etc). I do not memorize about:config settings I just use reference material to achieve a goal then promptly move on in life, and I am not a professional web developer though I can program so I haven't attempted to fiddle there at all. All that is to say consider any suggestions involving about:config or similar depth of settings to be *untested by myself on this matter* and therefore ripe for suggestions!

Oh, I also have not tested this in a VM. Although I certainly can if requested. I can note that a VPN does not impact this described behavior.

Well, I am able to get teh Ads to play prior to a live stream, sometimes. Note: Ads are not always displayed anyway so I cannot really know the statistics on this for sure.

At this point I have reinstalled Windows10 several times and can still reproduce this problem. All windows security settings have been toggled without impact on core issue. This has been reproduced through multiple win10 reinstalls.

Other browsers, other operating systems will function. I can use firefox on my various linux systems. I can use several versions of firefox to play these same videos on my linux systems.

However win10 at whatever patch level is unable to utilize firefox to play youtube live streams. Again, nothing I've done has impacted this behavior ( reg yt vids OK w/ preview and chats, live stream vids NOT OK, though ads and chats display fine )

I'm several varieties of engineer (Electrical, Networking, Security, Systems - whatever other varieties HR departments decide to use ) and can happily grab whatever data, or create whatever testing conditions that can be asked of me.

Thank you,

Starting today, on my W10 system, my FF startup is being blocked by a User Profile overlay requiring the creation of my User Profile. This overlay remains in place permanently until I enter a "name" for my about-to-be-created profile. However, upon entering a "name", the overlay and FF app both terminate immediately.

This repeats every time I try starting FF (as Administer) and encounter the User Profile overlay.

I am left wondering if this overlay is malicious on some other systems where security detection is absence?

This User Profile requirement has never been required before (10yrs). Maybe a FF update was auto installed in the last 36 hrs. I checked for pending updates / corrections but only found details of a new Beta version available.

I have a Win10 Restore Point dated 12-7-22 which I could apply. Can I assume FF components (from before this glitch) would be recovered from Restoring this system recovery file?

Appreciating an plausible suggestions, Aiden.C

PS Would've added an image but this interface(?) doesn't accept PDF files,

I installed 'updated' product and it did not migrated the latest tool bars etc.....it downloaded material and tool bar from three+ years ago. Lost my pictures that showed up on computer when sleeping. Sites do not recognize this product anymore. Please help me....how do I get the old one back? Yes I am frustrated, sorry if I sound upset, just need some help....

Thank you, Al Sorestad

Can't connect. I get this error at my att.net email: Secure Connection Failed

An error occurred during a connection to oidc.idp.clogin.att.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached image) It does not happen on most pages, but some that I wish to use are affected. Some sites are partially affected with, for example, drop-down lists displaying incorrectly whist the rest of the page is OK. If I select the affected text and paste it into, say, 'Notepad', the test displays correctly. This only started a couple of months ago following an 'update' to Firefox. (not much of an update if it messes up the application)!!

When I load Chargehub.com into Firefox I should be able to see icons for electric vehicle charging stations plus a menu for such things as plug filters.

However, although the chargehub site loads with a Google map (after selecting Map) I don't get the EV charging station icons or menu. I do get POI icons such as for airfields, cemeteries, parks, churches, etc only when fully zoomed in. The Google zoom symbols and street map view options are also available.

I have not experienced this issue on any other WEB site including Plugshare or Chargemap. Further, when I open Google maps in Firefox and do the search, "ev charging stations in ontario canada", i do see the icons for charging stations.

I am running Windows 7 with Firefox version 107.01 on a desktop computer. Adblock and uBlock origin are installed. However I have the same results when running Firefox in safemode.

I do understand that Microsoft no longer supports Windows 7. However, my son is also running Windows 7 on his desktop computer, yet chargehub opens properly on his computer when using Firefox as his browser.

I've tried searching the WEB for an answer but no success so far.

Thank you in advance for any help.

Hi... I have just updated my Firefox browser to 107.0.1 (64 Bit) and i now find i have this box Developer Tool Error at the bottom of the page just above the taskbar. I also have a transparent red film comes over the whole screen. The screen also jumps when trying to do a search on the website. If i try this on Opera ,MS Explorer or Edge this does not happen. I have deleted the whole Fire Fox program and reinstalled it but no difference. Please understand i am a senior and my knowledge is limited so i hope this info is enough. Thank you in-advance. Regards Al Pooley.

[email removed from public]

I have no problem with anything with Firefox browser for many years until I just installed AVG Internet Security 2022 last 2 weeks ago into my PC Desktop with Win 10. Everything is fine but I have a little problem with Firefox browser 107 with Google search engine. It only once Google page and then it wont let me click anything on with each links and just pause same page. I called AVG and they said dont know why. When I turn AVG off and it works normal fine with Google page. Other Chrome browser works fine with AVG on . I can click any website thru Firefox browser except Google page. It something with Firefox on Google page is only problem issues. Please help. Sorry I am not good English grammar.

I just installed Thunderbird as my principal email carrier, and I was delighted at how fast and easy it was. Only one problem: it won't send mail. In Troubleshoot I discovered there are two smtp listings for this single account, one default, the other not. How do I delete the non-default one? I'm only guessing this is a conflict problem, but if there are any other known issues for this glitch, please advise. shawhomer@mailfence.com

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots.

I have already tried to updated windows10 and firefox, restore and reinstall firefox and my antivirus doesn´t detect any threat. What else can I do?

Thanks in advance for your support.