Firefox 技術支援討論區

Background; Yesterday I had corrupted file in Windows 10. Windows 10 wouldn't open and the solution was to reinstall Windows but save my data but lose the apps. When I reinstalled Firefox, all of my book marks were gone.

I have gone to the support articles provided and pulled and tried to locate my "old" profile. I couldn't my last attempt was to go the Profiles Manager ( about Profiles). I see the Profile default and I see the Profile default release. I have switched between the two and neither are My Old Profile.

The question: I want to be sure I have exhausted all possibilities in locating my Old Profile, before i start the manual rebuild process?

Also I have by data backed up in Carbonite, but I don't know if is backed up there or how to find it.

Thanks in advance for any help or suggestions.

I am using Firefox Desktop with windows10. I had a problem with windows and the fix deleted everything except my data files. I have reinstalled Firefox. However, the reinstall has none of my bookmarks. Is there a way to recover the Bookmarks from my previous version ? They took years to develop. Any help will be appreciated.

I have some favicon that are missing or wrong.

I saw that there is an extension that will reveal the cashed icon but that doesn't help. Some icons are for local locations (Synology NASs) and the cashe extension just doesn't work; it reveals no icon to save.

I also saw that they are saved in some database somewhere, and the post gave a name for that database, but no location is revealed in any post and I didn't find it in a basic windows search of the Firefox programs folder. Where does the mythical database live?

I have also seen that there are some additional extensions from 7+ years ago but all of those pages se are dead.

Are favicons still a thing? How to I find and save them locally? Going to a website is a non-starter in some cases (e.g. 192.168.0.100 has no favicon file but the saved short cut does have one, so where did it come from and where was it saved to?).

Where do I go to set them so they are not wrong or the default globe?

Failing that, how do I turn favicons off because they are clearly not working correctly.

Running Firefox 89.0, Win10. I usually bookmark all tabs in a window to a named folder under Bookmarks Menu, for example Folder1, Folder2, Folder3, etc. Recently, the dialog was stuck to a previous folder, lets say Folder2, as the default, instead of the normal default of "Bookmarks Menu". If I bookmark Folder4, it will want to put it under Folder2 as a subfolder, unless I manually change it to Bookmarks Menu, but the next time the default will go back to Folder2. After trying to manually set the default back to Bookmarks Menu, without success, I tried renaming Folder2, thinking the default will go back to Bookmarks Menu. This didn't work, Firefox chose the new Folder2 name automatically. So next I opened all the tabs in Folder2, deleted the Folder2 in the bookmarks manager, thinking that if Firefox couldn't find Folder2, it would fallback to the old default of Bookmarks Menu. Now when I try to bookmark anything, the save dialog is blank and the only thing I can click is the cancel button. How do I fix this? I have hundreds of tabs open, since the session manager I used to use is no longer supported, I was in the process of saving windows into bookmark folders. I'm worried that restarting Firefox will lose some of recent changes to my open windows/tabs state since the last time Firefox "autosaved?" my session

Thanks

Hi there,

I've got plenty of bookmarks organized in folders and sub-folders (never could wrap my head around using tags). Normally, hovering on top of a folder or sub-folder just opens it. However for some unknown reason, some folders just don't open on hovering. By contrast, opening the "Manage bookmarks" pane shows all bookmarks are there and functional. The issue only appears in the menus, and I'm not sure when it appeared exactly.

Already tried: Renaming faulty folders: no effect Moving bookmarks into a newly created folder: no effect Moving faulty folders into an already-working folder: works, except if the folder is the one containing the root menu.

Screenshots: A working sub-menu: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-24-be01e3.png

Two different, non-opening submenus: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-43-4a4bb1.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-08-01-10-56-50-615eee.png

How to solve this strange issue?

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks

How Google Chrome works Bookmark menu visibility don't lose

How Firefox works Bookmark menu visibility loses

Is there way I can configure this same as Chrome.

Please see the attachment for demo. PS: I'm using latest versions

1. 1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive.
2. 2) I had installed Firefox on a new Windows 11 laptop.
3. 3) I followed the instructions and tried to imported the HTML file from the thumb drive into the newly installed Firefox on the new Windows 11 laptop.
4. 4) I got the message "file is empty" when I pressed open so the import did not work as advertised. I looked at the HTML file on the thumb drive and all my bookmarks were there, so the file was not empty.
5. 5) What do I do to get the newly installed Firefox on my Windows 11 laptop to read/recognized the HTML file I created and to successfully import my bookmarks?????

Thank You for any help you can give. JKH

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is going on!

I use firefox browser for most of my web browsing, today there was an update which is not unusual but on restarting all my bookmarks had gone. I tried doing all the things as recomended including from the old firefox data on my desktop, I also uninstalled firefox and reinstalled it which I have done before with no problem. can anyone help !

Noticing that on Windows 11 with Firefox 103, bookmarking a page no longer asks you where you want to put it ; it just throws it in the last folder into which you bookmarked something else. This is Windows 11 with all the latest updates as of 7-31-22. Now I tried Firefox 103 on Windows 7 sp1 and had no problems whatsoever assigning a specific folder for bookmarks, so this leads me to believe that something in Firefox 103 is not jiving correctly with the latest updates in Windows 11, or just Windows 11 itself in general. Thanks, and hope you can reproduce the issue and maybe even fix it ! Max

I just restored my bookmarks and found I needed to add some bookmarks to my bookmarks bar. However, I couldn't drag the site's padlock to the bookmarks bar. I have an overflowing bar, but the link didn't go into the overflow area. What's wrong here?

Since upgrading Firefox my bookmarks are now in a list of other things such as History, downloads and password etc. Previously my bookmarks were listed on the toolbar. How can I get them back on to the toolbar folks

Last week, I exported my bookmarks to an HTML file (as I do every month). Today, I had to uninstall and reinstall Firefox. I was able to restore my profile, but I can't get FFX to restore my bookmarks from last week's backup. I bring up the bookmark manger, click on "Restore from HTML", and point to the backup file. I click "Open", but nothing happens. I've done this in the past with no problems, but I can't seem to do it this time. What's wrong, and what do I have to do to fix it?

Just posting this to confirm that the solution provided by cor-el in an archived thread (four years ago) works, if you want to change your bookmark folder icons.

[[ https://support.mozilla.org/en-US/questions/1210566| https://support.mozilla.org/en-US/questions/1210566]]

After clicking the top right menu icon from the browser, going to Help > More Troubleshooting Information, and then opening the Profile Folder location, I added a `chrome` folder to the root of the directory, and created an empty `userChrome.css` file within it.

I then added the following to `userChrome.css`. On startup it successfully changed the folder icons (I just didn't want any icon for each folder, so I set it to none):

``` @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

1. personal-bookmarks .bookmark-item[container],
2. bookmarksMenuPopup .bookmark-item[container] {

list-style-image:none !important;
-moz-image-region:auto!important;

} ```

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn