Firefox 技術支援討論區

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but nothing appears. I've also tried right clicking to check it's not 'hidden', but it appears to have gone altogether.

I've checked and I have a least version 75 of Firefox (that BBC say I should have) and that the box is ticked in the browsing settings to enable P-in-P. Other streaming apps work (eg Discovery+ and YouTube etc).

Not sure is this is a Firefox issue or BBC iPlayer issue.

When I go to www.tractorsupply.com, and click on "My Wallet," I get the error, "Prohibited characters error." The My Wallet is an area reserved for special offers that the shopper can load to the shopping cart.

I am tring to access this website and getting this message

Hmm. We’re having trouble finding that site.

We can’t connect to the server at https://frontwirestudios.com/.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

PSA:

The snap version of Firefox (as implemented in Ubuntu Desktop 22.04) will not open a Zoom meeting link.

The alternatives are: - Google Chrome, etc. - Borrow a Windows machine and log into your meeting there.

What a disaster.

Hello Team,

Firefox does not play well with how you customize keyboard shortcuts on Mac i.e. Go to System Preferences > Keyboard > Keyboard Shortcuts.

By default - Move Cursor to Address Bar - Cmd+L Bookmark this Page - Cmd+D

I would like to switch these two shortcuts but there does not seem to be any way. Please help me out.

Thanks, Naman

I would like to remove some of the border on a 'clip' that I saved from the Internet. So I downloaded Snip & Sketch Snip, and now there is the 'SSS' button on my desk top. Now all I need are some instructions that tells me how to use it! Where are they hidden?

My local library website has been flagged as a "secure connection failed". I found the information you provide that this error message has no exception to by pass. According to addition information that has been dug into states that prior to today I have visited the website 284 times. Of those 284 times or more I have not had any problem. Although I appreciate your helping me stay secure, I DO NOT appreciate you not allowing me to make the choice to allow you to maintain my security against my wishes. What should I do to access a library that I have been accessing for 20+ years?

I recently had a windows update (currently running WIndows 11) and since then, my screen appears blurry / low-resolution. I have tried re-installing, adusjuting the DPI settings and troubleshooting compatability - nothing is working. Can you advise?

thanks

shane

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I download videos from my Flickr account using Chrome - so why can't I download them as mp4 files in Firefox???

Thank you for your assistance in solving this issue

Firefox gathering personal information without consent.

I have used Firefox for many years without an account. Yesterday I gave in and made the mistake of entering my email address into Firefox so that I could save pocket articles, as I know of no other way of saving them. That's all I gave, yet within minutes Firefox had captured my private phone number, date of birth, age, name, and details of my windows account.

I was really angry at the presumtion that Firefox felt entitled to do that. If this were acceptable it would mean for every instance of sending an email an organisation or person believes you have given them the right to delve into your personal details, which clearly cannot be right.

Please advise if this is true, does Firefox without consent harvest private information, while claiming to have a core value of being protective and ethical about personal information.

Kyle

When I restart my computer, I am logged out of all websites although I did not select settings such as "Delete cookies and site data when Firefox is closed". This only happens with reboots and not on Suspend.

I saw two similar posts but the options look like they changed name since then: https://support.mozilla.org/en-US/questions/1319622 https://support.mozilla.org/en-US/questions/1289909

I tried to apply the solutions linked there, to no avail.

This behaviour only happens on my Garuda Linux and not on Pop-os. Thus I am not sure here is the right place to ask this question.

Another strange bug which may be related is the following: if I zoom in a page (say set it at 120 percents) then go to another tab and then come back to the page I zoomed in, the zoom is reset to 100 percents.

Any help would be greatly appreciated!

Trying to access youtube shows the following message:

Secure Connection Failed

An error occurred during a connection to www.youtube.com. SSL received a malformed Server Hello handshake message.

Error code: SSL_ERROR_RX_MALFORMED_SERVER_HELLO

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Learn more…

Unable to print through firefox. Not even to a pdf file. the printing dialogue box doesnt load itself. Just circling around since lsat two versions. Stuck at a thing...Pls fix. Attached screenshot.

Dears,

I have a problem with auto update Firefox. we have a system is working only with earlier version of Firefox (because of JAVA). all the PC connected to join domain. when I disable auto update, this will work only for administrator user (local) or that user (domain user) that I do it for it. If new user open his profile from that PC. Firefox automatically update the version to newest. and from all the profiles updates happens. even administrator.

domain users not allow to install and remove any software but with updates will work fine to them. so we want to disable update permanently to all users and new users when open that PC Thanks for support.