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Firefox Issues With Facebook

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panel… (閱讀更多)

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

eugbug1 於 5 個月前 詢問

eugbug1 於 4 個月前 解答

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Toolbar Buttons

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The '… (閱讀更多)

Hello For some reason most of the buttons in my toolbar have stopped working. When I first open Firefox they all work, then when I enter websites they stop working. The 'home' button still seems to work, but almost all others (such as the 'back' button etc) can't be selected. This is very frustrating. To note, I am not tech savvy at all.

Thank you in advance for your help.

Andrew

andrewsambrooks 於 5 個月前 詢問

andrewsambrooks 於 5 個月前 解答

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Firefox doesn't use most recently opened folder on YouTube

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same … (閱讀更多)

Over the past couple of weeks, when trying to upload something to YouTube, Firefox no longer opens the most recently used folder. Instead, it always opens the exact same folder. I have tried to find a solution to this and I can't find one. Even removing cookies and site data on YouTube did nothing.

I am genuinely confused and would really appreciate some help.

Stefan 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

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How do I update my credit card information stored in Firefox?

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old ac… (閱讀更多)

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

bruceleavitt 於 5 個月前 詢問

Paul 於 5 個月前 解答

  • 已解決

can't log into discord or use link to discord channel

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/star… (閱讀更多)

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/starrupture) Yet I can log in and join a channel tho it with same link in Edge

Robert RZ 於 5 個月前 詢問

jonzn4SUSE 於 5 個月前 解答

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Firefox crashing on launch after updates

As title: after running updates, Firefox consistently crashes when launching. To give more concrete details: -Running on Linux, specifically KDE Fedora 42. Firefox was … (閱讀更多)

As title: after running updates, Firefox consistently crashes when launching.

To give more concrete details:

-Running on Linux, specifically KDE Fedora 42. Firefox was updated to 142 from 141, alongside various other updates. -When launching Firefox from any source (directly, through a link, through the terminal etc.), the only window that appears is the crash reporter. -This issue occurs when launching in safe mode. Removing and reinstalling Firefox, including deleting the entire .mozilla folder in Home at the same time does not resolve the issue. I am unable to test rolling Firefox back to 141. -When attempting to launch from the terminal (safe mode or otherwise), the following is output (personal info redacted):


restorecon: SELinux: Could not get canonical path for /home/[username]/.mozilla/firefox/*/gmp-widevinecdm/* restorecon: No such file or directory.

/usr/include/c++/15/array:210: constexpr std::array<_Tp, _Nm>::value_type& std::array<_Tp, _Nm>::operator[](size_type) [with _Tp = HeaderBarButtonType; long unsigned int _Nm = 3; reference = HeaderBarButtonType&; size_type = long unsigned int]: Assertion '__n < this->size()' failed.

Redirecting call to abort() to mozalloc_abort

[ExceptionHandler generates a minidump etc.]

Gtk-Message: [timestamp]: Failed to load module "appmenu-gtk-module"


(I would note that to the best of my knowledge I had not included a plugin for decoding widevine in my Firefox setup, and certainly the Firefox 141 instance on the device being used to write this post (same OS) does not include it) -The crash files in the .mozilla folder, meanwhile, consistently list a segfault at address 0x0.

Any advice on diagnosing/solving this issue would be greatly appreciated. Let me know if there's any other information that would be helpful.

If it would be more appropriate, I could report this through Mozilla's bugzilla instance, but given the issue seems to be very niche (Fedora's ABRT shows a total of 5 unique affected users in the last few days) I am unsure whether flagging this there would be appropriate.

J 於 5 個月前 詢問

J 於 5 個月前 解答

  • 已解決

Firefox adds unwanted shortcuts to new tab

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new s… (閱讀更多)

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new shortcuts, bumping two of mine off the page. The shortcuts I've selected are the ones I want. I would like Firefox to stop making suggestions. Does anyone know if that's possible, and, if so, how do you do it?

Ed LeRoy 於 5 個月前 詢問

Paul 於 5 個月前 解答

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Windows Magnifier View won't follow text curser on web pages after latest Firefox update.

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update. I am typing this into Notepad and copy/pasting it to the te… (閱讀更多)

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update.

I am typing this into Notepad and copy/pasting it to the text box on the site.


I am legally blind, and I am very dependant on the Windows Magnifier. Yesterday I took the latest Firefox update and after installing it, the Windows Magnifier will no longer follow the text cursor on web pages rendered in Firefox. It will follow typing in the address bar and the search bar on the task bar, but it will not on web pages rendered in Firefox.

I do not have this problem with Chrome or Librewolf.

I had made two earlier posts with no response from Support. I have been trying desperately to figure out what waws going on as I was moving links, bookmarks & passwords into Librewolf.

I tried to refresh Firefox. It didn't work. I tried safe mode. It didn't work. I even tried a different profile. It didn't work. I even tired uninstall & reinstall Firefox. It didn't work.

I even called the Microsoft Disability desk and had them check my magnifier settings, and they are fine, and yet even if I toggled them on & of--it still didn't work.

So finally, out of desperation, I did the dreaded System Restore.

I rolled it back to August 18th and sat and waited.

And though I had to relog into Firefox--it worked!

and i have been surfing happily all evening until I loaded the Spotify player page and it wouldn't play. Okay this was weird because I had been using it all week and suddenly it wouldn't play. I did a search, and apparently it wasn't just me. I opened the About Firefox and there it was--the dreaded update.

Believe me, I really didn't want to restaret the browser, but it was doomed to happen anyway.

And guess what--the Windows Magnifier view won't follow the text cursor in web pages rendered in Firefox--Again!

The Spotify player plays again but.....

If you don't believe me, open the Windows Magnifier, dock it on your task bar, and try to type into a web page. The view just goes cockeyed.

So yes, the update has a bug. And for all the people who are visually handicapped and use the Windows Magnifier we are cursing you right now and hoping for a quick fix before we all have to move to Chrome.

You sighted people have no idea how frustrating this is.

At least I'm glad it's not my PC.

But if it doesn't get fixed, I"m absolutely done with this browser. It is now unusable for people with visual disabilities.

Good luck.

Thank you. '

springheel 於 5 個月前 詢問

springheel 於 5 個月前 解答

  • 已解決

Linkedin refuses to go past the loader screen

As the title suggest - I am unable to access LI at all. It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same p… (閱讀更多)

As the title suggest - I am unable to access LI at all.

It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same problems in troubleshooting mode, and it does get me to at least the login page on a private window.

Please help. I'm not sure how to resolve this. It's blocking a lot of my work.

Thanks in advance!

kaishuvam7 於 5 個月前 詢問

Denys 於 5 個月前 解答

  • 已解決

Can't activate 2FA on my firefox account

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error "There was a problem enabling two-step authentication. Che… (閱讀更多)

For a while already (week or 2) i'm trying to activate 2FA on my account, but i always get the following error

"There was a problem enabling two-step authentication. Check that your device's clock is set to update automatically and start over."

I tried it on multiple laptops (all macbooks) with and without VPN and on an iPhone, but the error is the same everywhere.

The error shows in the final steps, after i downloaded and entered a security code. It brings me back to the account page with the error

firefox3128 於 5 個月前 詢問

Paul 於 5 個月前 解答

  • 已解決

Not all tab groups will fully collapse, as before

Since yesterday, some of my tab groups don't fully collapse when the group tab is clicked. Instead, one tab in the group remains fully expanded, followed by a number indi… (閱讀更多)

Since yesterday, some of my tab groups don't fully collapse when the group tab is clicked. Instead, one tab in the group remains fully expanded, followed by a number indicating how many other tabs are in the group. A screen shot is attached.

Since I enabled tab groups some weeks ago, tab groups have behaved as expected. When the group header is clicked, the tabs in the group spread out to be visible and clickable. When the header is clicked again, all tabs in the group collapse entirely behind the header tab.

Most of my tab groups are still behaving this way. But new groups are now displaying one full tab plus the number, no matter how many other tabs or tab groups are already occupying the window.

Since the behavior is inconsistent, it doesn't seem to be a setting. Is there any fix?

wynden 於 5 個月前 詢問

MarkRH 於 5 個月前 解答

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MAKE FOXFIRE MY BROWSER !!!!

WHY IS IT SO HARD TO JUST MAKE FOXFIRE MY BROWSER LIKE I HAVE HAD UNTIL SOMETHING WENT WRONG A FEW DAYS AGO AND I GOT UP AND COULD NOT GET IN TO MY MICROSOFT ACCOUNT. IT … (閱讀更多)

WHY IS IT SO HARD TO JUST MAKE FOXFIRE MY BROWSER LIKE I HAVE HAD UNTIL SOMETHING WENT WRONG A FEW DAYS AGO AND I GOT UP AND COULD NOT GET IN TO MY MICROSOFT ACCOUNT. IT REFUSED TO ACCEPT MY PIN I HAVE USED FOR MANY MANY YEARS . I DON'T KNOW WHAT HAPPENED. THANKS.

Lillie McPhee 於 5 個月前 詢問

Paul 最近回覆於 5 個月前

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remove/revert tab mute button?

I recently upgraded from 128esr to 142, and one of the versions changed the tab mute button into a separate button. How do I change it back to mute button on logo? if i… (閱讀更多)

I recently upgraded from 128esr to 142, and one of the versions changed the tab mute button into a separate button.

How do I change it back to mute button on logo? if it isn't possible, can I remove the mute button

SuMo Bot 於 5 個月前 詢問

SuMo Bot 最近回覆於 5 個月前