Firefox 社群討論區

I'm getting a message "Your account has been locked for security reasons" when trying to signin into firefox or using my regular signin method on the mozilla website.

When i use the Google option it works on the website (including support page) but in the browser this option is not available. I'm unable to unblock my account. Haven't received un unblock email or something.

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in settings, privacy, ad blockers etc but not finding the magic button. Any suggesions I'm on a windows 11 pc, using firefox and Gmail suite apps

I received an email saying I had not signed in for two years and so would be cancelled. I use Firefox every day, multiple times. I have never seen a request to sign in. I don't even see an option for that on the screen. I have selected for the site to remember my password. Please advise. I created a new password to sign in to this help forum. Firefox for MAC

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Hello, Can anyone help me with this problem. I can't login my account. I have the firefox and the firefox developer edition. I use them both for personal and developer related browsing. Screenshot is attached. Thank you

I cannot log into websites that use CloudFlare as their CDN. ChatGPT gave me a laundry list of things to check, and after exhausting that list, I decided that the great developers at Mozilla might be able to steer me in the right direction. Below is what ChatGPT suggested:

I asked:

> When trying to log into any resource that uses the CloudFlare CDN I get the following response: > > Icon for givewp.comgivewp.com > > Verify you are human by completing the action below. > givewp.com needs to review the security of your connection before proceeding. > Ray ID: 90067ba77ed70ff1 > Performance & security by Cloudflare > > After checking if I am human or not, the login proc fails with no error message and then just presents the captcha again. > > This only occurs when I attempt to login to resources that use the CloudFlare CDN. > > Is this a known issue with CloudFlare. If it is, is there a known solution to the issue?

ChatGPT replied:

> Experiencing a recurring CAPTCHA verification loop when attempting to access websites utilizing Cloudflare's security services is a known issue that can arise due to various factors. To address this problem, consider the following steps: > > Disable Browser Extensions: Certain browser extensions, particularly those related to privacy, security, or ad-blocking, may interfere with Cloudflare's verification process. Temporarily disable these extensions to determine if they are the cause. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Add-ons and themes". > Disable the relevant extensions. > > Clear Browser Cache and Cookies: Accumulated cache and cookies can sometimes lead to verification issues. Clearing them may resolve the problem. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Scroll to "Cookies and Site Data" and click "Clear Data". > > Update Your Browser: Ensure that your browser is up to date, as outdated versions may have compatibility issues with certain security features. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Help" > "About Firefox". > Firefox will check for updates and install them automatically. > > Check Browser Settings: Ensure that JavaScript is enabled and that your browser is configured to accept cookies, as disabling these can impede the verification process. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Ensure that "Enhanced Tracking Protection" is set to "Standard" and that cookies are enabled. > > Try Incognito or Private Browsing Mode: Accessing the website in incognito mode can help determine if the issue is related to browser settings or extensions, as this mode typically runs without extensions and uses default settings. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "New Private Window". > > Avoid Using VPNs or Proxies: Some VPNs or proxy servers can trigger security challenges. If you're using one, try disconnecting it to see if the issue persists. > > Check Your IP Address: Occasionally, certain IP addresses may be flagged by security systems. Restarting your router can assign a new IP address, potentially resolving the issue. > > Contact Website Support: If the problem continues, consider reaching out to the website's support team for further assistance. > > Implementing these steps should help resolve the CAPTCHA loop issue you're encountering. If the problem persists, it may be indicative of a more complex issue requiring further investigation.

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

I and others have talked about this with Mozilla. There is no way to turn off the "Sign in with Google" pop up prompt that occurs with almost every website. One has to close it manually. It really sucks! I love firefox, but have moved to Chrome to avoid this distasteful issue.

I use a dark background theme to reduce glare. Text usually appears white, as expected. Today, 12/13/24, the text is black. I am using version 133.0.3 (64-bit) Firefox Browser. I downloaded an update within the past few days, and while I have used the browser, I haven't typed anything onto a browser page until this morning.

Text and background appear normal with other applications.

I was wondering whether this has been reported or found previously.

I am continuing my search for other applications this my affect.

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used the latest software for Mendeley Web Importer 3.0 (I was made to believe that it is the latest version), I have refreshed Firefox and I have even deleted Firefox and reinstalled on my computer, I have tried customizing Firefox. The symbol for Mendeley Web Importer does not show up ind the collection of similar Add-ons (I hope that this is the correct term).

I would safe me quite a bit of time, if I could use the web importer. Can you help?

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it?