Firefox 社群討論區

This is from a reply I posted to one of the many others who are having this problem. They couldn't get the bookmarks to restore. It would say unable to process.

" I'm not technical so I apologize for my response. Maybe someone can make it more user friendly.

This is like the 4th time this has happened to me in the last year. Just long enough for me to forget what I did to get them back, but I think it has been different every time. Last time I think it just randomly processed after many attempts. I should probably try saving them myself. They aren't actually gone. I was able to remember some of the pages I bookmarked and when I went to those pages via the browser the little blue bookmark star was there and when I click on it the folder(now missing) I had it in was named. I just didn't have access to the list of folders. I also couldn't make new bookmarks.

Now this time I had already tried a PC restart and refreshing Firefox so I'm not sure that they are required steps. I opened Old Firefox Data folder. This was already on my desktop from previous issues I believe. The names of the folders inside are jumbled. I opened the one with the most recent date. Then opened the Bookmarkbackups folder. I selected the file with the most recent date (also the largest file because I'm terrible at deleting the old ones). I was asked what to open the file with, I double clicked on Firefox and a browser page opened and a window asked if I wanted to open with (application) or save the file. I chose to save the file. This process took a few minutes and locked windows up for a bit but when it was done my bookmarks were back. I am able to make new bookmarks as well but you'll have to search for where you want to save it instead of their being a drop down of the most recent folders.

I hope this works for you.

Just want to add that every time this has happened to me I was using Youtube. Now I've used Youtube a lot without this happening but every time it did happen I was there. </blockquote>

This NO LONGER WORKS. Not even a month later!

Apparently refreshing FireFox is required to see the latest bookmarkbackups file. However instead of saving to FireFox it now is a download to FireFox. So if I try to open the download it just goes back to the source and is a circular death loop that accomplishes nothing. Honestly seems kind of intentional at this point.

I did manually back up my book marks before this happened again for the 5th time now. However, when I tried to import them FireFox tells me the folder is empty. If I open the folder myself I see the long list of my bookmarks with corresponding links.

Like I said, I'm not technical, so I have no interest in continually finding a way to get the bookmarks to display again.

I've gone elsewhere. When I imported my book marks from FireFox most of them were there but some of the sub/sub folders were missing. So instead of their being 20 sub/sub folders theirs just a list of the hundreds maybe thousands of bookmarks that were in them. I have no interest in trying to reorganize that.

So I tried importing the manual back up I made that Firefox said was empty. That imported successfully and it appears all my book marks to the date I created the back up are there.

So FireFox get your %&$* together! Lots of topics about this so happening to lots of customers.

I am running Fedora 41 with firefox version 135.0.0-1.fc41

I have two linux accounts on my desktop tower computer, my account with gnome desktop and my wife's account with cinnamon desktop.

My wife has a bookmarks file in json format. It was created by her on her laptop. I checked that the json is valid with a json validator. She can not restore her bookmarks with this json file. She uses the "Import and Backup" command, then gets the mesage "This will replace all of your current bookmarks with the back. Are you sure?" After clicking OK, nothing happens - the bookmarks are not restored and there is no error message.

Otherwise, both accounts have no problems of any sort.

Please help.

Thank you, Joe

Hi, i downloaded the recent update on 6th March, and it wiped out all my saved passwords along with the password manager, so i had to fill in the details for each visit and to each site i visited. Fortunately i did a system restore to a previous date and got all the details back, the firefox update returned but i cancelled it this time, Are you aware of this and if so are you correcting it, thanks, Malcolm.

As of yesterday I am unable to bookmark any site. Also, my bookmark history as stopped recording. At the same time, all my most used shortcuts have disappeared from the start up home page and will not reload despite multiple attempts. Please help, as what was once easy access shortcuts, including access to my mail, is now a multiple step process to activate.

i asked this already but no answer. I have two recovery keys, how can i check which is the one set for my preferred installation of Firefox. One was for my en-CA install, the other for an en-US install made a week later due to an update glitch. I had to use my en-CA recovery key to recover my settings to the en-US install, which then made a new recovery key.

I want to get rid of the spurious en-US install. -en-CA is in it's original location c:\program files\mozilla firefox

-en-US is in "C:\Users\%username%\AppData\Local\Mozilla Firefox\firefox.exe" the directory trees appear the same except en-CA has a locale.ini file that the other does not.

Does the original recovery key STILL apply to the -en-CA install or has the -en-US install's key replaced it.

And can I delete the -en-US folder with consequences?

Late yesterday, all my bookmarks disappeared. Whenever Firefox ask me to update, I do. Please advise if they are stored anywhere from which I can retrieve them. Probably close to a thousand.

Hi, my session with a lot of open tabs has been lost due to a crash. In the profile folder, the recovery and previous files in the sessionstore-backups have been deleted. I tried to recover them using shadow explorer, but these files are corrupted, so I've had no success reading them. Is there a way to fix the corrupted files? Alternatively, because I've had sync enabled for open tabs, is there a log for past open tab synchronizations? If this was stored on the cloud, it may be possible to retrieve that table and restore the list of open tabs that way?

Hi, I recently purchased a new laptop and want to bring over the bookmarks I had from my old laptop. I had copied what I thought was the profile from the old one and copied it into the new laptop - but I'm not sure of the next steps :(.

Hello, Hi I recently updated (last night) and i didnt check all the boxes i clicked skip but NOW i can not recover any of the stuff from the night before is there a way u could help me ?!

Hello! Recently I experienced some massive issues with my pc and it needed service, it was uncovered that my drives crashed and the data is gone, they tried to restore it but its all corrupted therefore I cant get my bookmarks back in file form.

My account was synched so all my bookmarks surely are in cloud, today I got the pc back from repair, but my account only syncs bookmarks from the spare pc I used during the repair time and those bookmarks are outdated by two years, the pc which went under repair does pop up in the logged in devices list, so all the bookmarks that were there gotta be stored in the cloud, can you help me recover them?

Best regards Sarah

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

I updated my Firefox browser to the latest version (133.0.3) and lost all of my bookmarks (there were so many). This has never happened to me with previous Firefox updates. How do I get these bookmarks back? I am devastated right now and really want my bookmarks back. Please help.

UPDATE: I read several previous questions and support about recovering lost bookmarks prior to posting my question. None of them applied or worked in my situation. This latest update version 133.0.3 overwrote everything in my local Mozilla folder and my old profile did not seem to exist anywhere, but after much searching I did eventually finally find the last bookmark file (after selecting to view hidden files, searched for places.sqlite in my C drive) on my computer from before the update. Next step is to import them.

Hi, I switched to a new phone recently, and wasn't able to outright sync all of my open tabs from the old device. It was, however letting me access them from the tab menu on my new device, so it wasn't a big deal.

Now I can't see the other phone in the tab menu, just the sync from my PC. I don't have the old phone anymore, because it was a trade in for my current device.

Is there any way to get my old tabs back? The sync must have timed out, because there was no activity for a period of time. I have Firefox synced on all of my devices.

Thank you.