Firefox 技術支援討論區

I can not understand why my laptop has suddenly decided to not download

when I download from firefox or save a picture from gmail firefox says failed

sorry I am a 73 year old dummie

A few weeks ago, when streaming, the videos started stopping to buffer very frequently. (It used to not happen at all. I am visiting the same websites I always have.) Each time it takes anywhere from a few seconds to several minutes to buffer enough to continue playing. It pretty much ruins any movie or show that I'm watching. I use CCleaner to keep the computer clean. I have W10. I clear history on FF DAILY. My download speed on speedtest.com consistently runs between 43-48Mb.

I'm wondering if there are any settings or about:config options that will decrease this buffering and return me to smooth streaming. In "settings" I unchecked "use hardware acceleration when available" and that seemed to help for about 24 hours - so it wasn't the main problem. Is there a cache for video somewhere that I can increase, so that the streaming has enough "room"? Please forgive me; I am not the least bit tech-y, so my online searches are just tragic - I don't really know what to ask!~

Any help will be SO appreciated.

My TIFF (Toronto International Film Festival) membership would not load I got 403 forbidden when I click on the account manager locked. I emailed them and they said the account was active. I think tried again from a Chrome browser and had no issues was able to log in . Back on Mozilla Firefox however I am blocked.

Is there a fix or do I need to migrate all my browsing to Chrome ? [email removed from public]

Greetings!

I use a Mac 27" desktop and when trying to log into Facebook receive this error message:

Login approval needed We noticed a login from a browser, device or location you don't usually use. We need to confirm it was you before you can get back on Facebook. Learn more

I am not understanding the browser & desktop issue. I was able to log in to Facebook on my iPad, but still unable to access the desktop. I seem to be in an endless loop with Facebook.

Hi, this is on FF 95 with Win11. Used to have no problems until upgrading to Win11, so something sort of broke with the interplay between the two.

--First noticed on YouTube, no audio for videos. --Then, lots of other places too. My audio device works fine, plays computer system sounds, local mp3s, etc., it's a bluetooth Bose. But internet vids have no sound.

In some threads I researched,the solution seemed to be to go through the sound mixer and check output settings. I did that to no avail. Everything seemed fine, although it calls the bluetooth speaker "headphones." And then to make sure the browser had the right to use the mic (but the bluetooth speaker has no mic). I did that to no avail. Then, what seemed to work was autoplay settings. Changing the autoplay setting for videos to "on" for FF, fixed the problem after rebooting the browser.

Or, so I thought. In fact, every time I come back, I have to do it again. Or, I have to pretend to do it again. The setting to allow autoplay remains correct, as I left it. Oddly, just going back into that portion of settings seems to have some effect. I guess I'm giving it a dirty look. ;) Then, reboot browser, works again, as before.

I have to do this for every session (or, actually, I'm just loading Edge; it's faster) to get audio fro internet videos.

Any suggestions on how to make this fix permanent? Again, the setting stays where I leave it. But it is as if it has to be changed again.

History > Show All History maximum is "Older than 6 months" but the last site visited dates back to 06/29/2021. How do I allow Firefox to save more than six months history?

Many https:// websites involving either the logon page, or a page within the website, do not load completely, forcing me to use Microsoft Edge to see the complete page. Using a workaround (copying and pasting username and password) sometimes allows me to log on, but the rest of the site has the same problem – web pages do not load completely, and functionality is limited (example: drop-down menus do not populate).

Some https:// logon pages load correctly, and the site works as it should. There seems to be no rhyme or reason as to why some secure sites work properly, while others don’t.

I did not have this problem with earlier versions of Firefox.

I have attached examples of the difference between the Firefox version of the logon page and the Edge logon page (Cleveland Clinic and Paypal) and one example of the difference that occurs within a website I have been able to log on to (the UHC Help page).

I use firefox as my browser and MSN as my homepage. When i am on the MSN homepage and try and open links in the Trending Now section they do not open. I click on the link and it acts like it is going to open but it then just diverts back to the MSN Homepage. It works fine if like i go to sports and clink on a link it opens right up. Just doesnt seem to work on the trending now links on the page.

Hi I have been having trouble using Firefox with the Vanguard website. I can log in to Vanguard just fine on Firefox. But when I try to open certain sections of the Vanguard site i get a blank page. For example: --a few weeks ago I went to the "Security" section of my Vanguard profile to see if Vanguard accepts security keys. I clicked on the "Security Keys" icon and got a blank page instead of a description. When I tried Chrome I got a the Vanguard description of how Vanguard works with security keys. --today I got a an email from Vanguard telling me to retrieve a message in my Vanguard message center. I logged onto Vanguard and went to the message center, clicked on the message and a blank page came up instead of my message. I could read the message when I used Chrome. I spoke to Vanguard and was told that they are "aware of the issue. with the Firefox browser and suggested using Chrome" It didn't sound like adjusting to Firefox was a priority for them. I would much prefer to use Firefox rather than Chrome but don't know how to proceed. I read through the solutions in the Firefox Help section relating to Vanguard but none of the questions/solutions appear to be on point. Any help or suggestions would be appreciated. Thank you.

in my mailto emails my my main email has a bad url in the application details. Click on my email and it shows the wrong link and won't let me edit it. The right url is https://wowway.net. Any Ideas? Tom Szaller

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).]

I backed up my bokmarks on both PC and Mac as .json files due to switching laptops for my holiday (PC is personal, Mac is work). When I imported the personal .json file on the Mac, the bookmarks did get imported but all jumbled up - the folders were still there but empty and all the bookmarks were just dumped in random order in the Bookmarks Menu root folder. So I tried synchronising profiles instead which didn't work either.

Now I'm back home and of course the synch has messed up the bookmarks on my PC as well. I deleted everything, restored the bookmarks from the personal .json again, and it does restore them properly for about 2 seconds and then all of the neatly sorted bookmarks in their folders get overwritten again by the jumbled mess. The same thing happens when I restore from the automatic restore point instead (from a day before my holiday).

I have disconnected the snych, restarted and updated several times, and tried this on both PC and Mac with both the personal and work .json files, with the same result every time. I have about 1200 bookmarks in total so I would love to be able to fix this without going through all of them to put them back into their respective folders manually. Any idea how I can fix this?

I can open a new or existing google doc in Firefox. When I then click on the print icon on the doc page, the resulting dialogue box only gives me the option to 1. open with Firefox 2. Open with Google Chrome 3. Save file. I would like clicking on the icon in the doc to go to the actual print dialogue and give me the option to print the file directly from Firefox. Now I have to open the doc in Chrome first, which seems to me to be an unneccesary step. Thanks for your help.

Add-on Icons have not shown up on toolbar. I have gone through the steps to customize the menu and extended menu. no dice. they won't drag, they don't give any options. they are enabled in both regular and private windows. This happened apparently after the most recent update.

My C:\Users\<username>\AppData\Local\Temp folder fills up with Firefox update folders called "MozillaBackgroundTask{numberletterstring}", a new one of which appears every 7 hours (except when computer is off because I changed the Update setting after this issue started so the "Allow Firefox to automatically install updates" has the "when Firefox is not running" unchecked). Every day I delete the previous day's folders. This is annoying. It started within the last month. I don't use Firefox as my default browser. This only happens on my Windows 7 Pro laptop, not on my Windows 10 laptop. Can anyone tell me why this has started happening and how to stop these files keep accumulating please?

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron