Firefox 社群討論區

Hello I am dev from Hanbiro Inc, My Firefox Add-ons developer account appears to have been blocked. I am unable to access the developer dashboard and receive the error: "You do not have permission to perform this action."

Additionally, one of my extensions shows that it has been blocked because the author has been banned.

However, I did not receive any email or notification explaining the reason for this action.

This extension was intended for private/internal use only and was not meant for public distribution. It does not collect user data, perform tracking, or execute remote code.

I would like to request clarification on: - The reason my account was blocked - Whether this action can be appealed or reversed - What specific changes are required to comply with Mozilla policies

I am willing to modify the extension to fully comply with all guidelines.

Thank you for your time and assistance. If needed, I can provide the extension source code for review.

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switching it to become the primary email, and then removing the secondary email address.

After completing this change, I attempted to create a new Firefox account using the original email address that was previously associated with my account. However, during the sign-up process, I receive the error message: "Primary account email required for sign-in."

It appears that the original email address may still be linked to the previous account in some way, preventing it from being used to register a new account. I would like to understand why this is happening and how I can free the email address so it can be used to create a new Firefox account.

I logged into my account and couldn't find my account details. My email address is [email removed]@gmail.com. Firefox logged me out, and when I tried to log back in, I was shocked to find all my account data deleted.

Please help urgently.

I was sent an email so I could reset my password, and Firefox said I was using windows 10, when in fact I'm using windows 11, unfortunately. Is this a bug? What gives?

I just have received an email from <mozilla &lt;accounts@firefox.com&gt; inform me that for 2 years i do not use the products <&lt;firefox sync, το mozilla monitor, firefox relay και mdn&gt;&gt;. however daily - every day -the internet. is something wrong&nbsp;? < p></mozilla>

Thank you very much

Hello we have recieved several emails about our account needing us to sign in or the account will be removed - i am just checking if these emails come from you and i have now signed into the account and cannot see anything about the account being deleted

Many thanks Richard Ashton

You notify us that your Monitoring Plus is going away on December 17, 2025, and you inform us that we can have FREE monitoring of up to 20 email addresses, but there is no info on how/where we can sign up for this FREE service. I've searched all forums and can't find info on this anywhere.

Please advise ASAP, thanks.

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to these warnings by signing into my account numerous times. I'm logged into my account now, as a write this on the morning of Sunday, October 23. The log of my recent Mozilla account activity confirms that I logged into my account on July 5, October 2, November 20, and November 21 of this year (2025). Besides logging into my account, I recently added information to my profile, including a secondary email, a picture, and a display name. Yet I still received a "last chance" email from Mozilla on Saturday, Nov 22, 2025, at 10:45 PM warning me that my account and data will be permanently deleted on Monday, November 24 (please see attached image). I'm concerned that my recent Mozilla account logins are not being registered, and that consequently my account and data will be permanently deleted tomorrow despite my efforts to prevent this by logging in several times and even adding information to my profile. Please stop this from happening or instruct me on how I can stop this from happening.

Thank you, from Kirk Brown.