Firefox 技術支援討論區

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Whenever I'm trying to open the AWS accounts I'm getting the below error please help me with it

400 Bad Request

You may have typed the address incorrectly or you may have used an outdated link

On FF 120.0.1 and Tab Reloader 0.6.1

I have FF set up with 7 tabs as home page, 6 of the tabs have tab reloader set to reload ever 1 hour. This has worked fine for years, the tab reload for the 6 tabs were saved after restarting FF. I didn't have to go back and tell tab reloader to reload after restarting FF. Maybe once and a while one tab didn't get the reload saved on a restart, usually always the same one.

Now when I restart FF none of the tabs have saved the setting to reload every 1 hour.

This has been going on for the last 2 releases of FF updates and there hasn't been any updates for tab reloader. Does anyone know why this is happening, I haven't changed anything in settings. I did uncheck hardware acceleration to see if that would fix another issue, but tabs weren't reloading after restart prior to that change on hardware accelation.

When signing into google on a fresh install of FireFox this is the message I get:

Couldn’t sign you in This browser or app may not be secure. Learn more

Other support tickets about this problem are on browsers like Chrome and Brave, can't find a single one that is about FireFox. Please help.

I'm trying to import my passwords from chrome and cannot get it to work. I've set signon.management.page.fileImport.enabled to true and have tried both directly importing from chrome and creating a csv file and copying from that, but chrome won't copy passwords over directly and when using the csv file almost all the passwords are listed as missing fields and won't copy over. I'm unsure if there's something i'm missing in teh copy process or if i'm just stuck manually copying over passwords

Greetings,

since about tuesday I cannot log into Google, Youtube etc. accounts anymore but only in Firefox, Safari still works. When I try to log in it tells me my browser was not secure and asks me to reset my mail account.

Version 120.0.1 on M1 Mac. Already reset Firefox to no avail even without any extensions.

Any ideas? Regards.

How can I block the dropdown video miniplayer in Firefox 120.0.1 on Windows 11? It doesn't happen in MS Edge.

I've already set the following with no results:

media.autoplay.default = 5 media.autoplay.blocking_policy = 2 media.autoplay.allow-extension-background-pages = false media.autoplay.block-event.enabled = true media.block-autoplay-until-in-foreground = false

Is there a setting that I've missed? Can the miniplayer somehow be blocked using userContent.css? Can the miniplayer be totally removed from Firefox?

Every time I open Firefox, it asks to update. This started two or three days ago, and it's getting annoying. Am I the only one this is happening to? Do I need to remove it and start over?

I had to totally rebuild my system from the bottom up. I had a copy of my old profile stored in the cloud, so I figured I was OK. When, I copied the files from the saved profile to my new profile, everything came over except my bookmarks. I copied the places.squlite and favicons.squlite files (which I understood to contain my bookmarks) separately and pasted them separately into the new profile, but to no avail. I used to keep a separate backup of my bookmarks, but when I learned that the bookmarks were kept in the profile, I stopped. How far up the creek have I gotten myself stuck, and is there a way to restore my bookmarks?

Dear ladies, dear gentlemen,

on another Computer, when using Firefox, I am now constantly getting a Norton notification of a malicious domain request 22. The problem does NOT arise with the Opera browser installed on the same machine. What shall I do? Uninstall Firefox seems to be the best solution. Scans do not reveal presence of malware. On this computer, similar OP, this does not happen, but I use it much less.

Thanks a lot, Alexander

Hello! I need some help. Every since 4-6 months ago, Firefox has been extremely slow when I boot it up at first, with some page load times taking more than 10 minutes. Some fixes have seemed to work, but they never work permanently. From my testing, it is not the result of any extension and the issue persists in troubleshoot mode. What has not helped my testing is that, after enough restarts of Firefox, the problem goes away and web pages load quickly, so this has caused some false positives. Has anyone else had a similar problem they were able to fix? Should I try uninstalling Firefox and reinstalling it?

I recently performed a system reset and upon re downloading Firefox I can't seem to find any of my 50+ tabs that I had open previously, all of them I need for one reason or another, history is empty, can anyone please help explain how to get them back in simple steps?

I use to be able to work on one app/window and hover over multiple tabs to obtain brief details on the browser (tabs) as it sits behind the app/window I'm currently working on. Since about a week ago, this feature has gone away. Now I have to be on the browser to be able to hover over the tabs to obtain the info I need on the tabs. I do this to compare the order # that displays on the tabs for what I use it for. How do I get this feature back. I want to be able to hover over tabs to view the small details even when not currently on the browser itself. Please help.

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.au

In order to do that we check if we can set a cookie on `.au` that fails. Then `.com.au` also fails, then `example.com.au` and that succeeds

This is safe and fast and leaks no information not already available to any JS running in the page.

In most browsers this is fine. In Firefox it is also fine _except_ it logs a warning to the console that a cookie was rejected. This then causes users to open a support ticket with us in order to find out about "the error"

Is it possible for us to suppress this log?

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browser. This is a new issue !

The message is" if there are problems with how this message is displayed, click HERE to view it in a web browser " and then the Browser used is only Edge!

Restoring disliked Edge to be the default browser corrects the issue but Edge is a known tracking device.