Firefox 社群討論區

I have a firefox account and I sync it to at least two devices. Now I need to change some settings. When I select the change, a prompt appears, asking for a confirmation code as expected. But I never receive a code on my e-mail. I tied many times, over the last days. I checked spam repeatedly. I added accounts@firefox.com to my contacts. What could be the problem? What can I try?

Hello, I have a protonmail account connected to my firefox account. The protonmail account was inactive for a while. Now I am trying to connect a new device to my firefox, but the E-Mails never reach me. I have added accounts@firefox.com as a contact and whitelisted it from being seen as spam. Is there any way to solve this without making a new account?

Hi

I understand that security is important, but it it is MY account, MY data, MY responsibility.

When you install FireFox on a new device, then you cannot sign in to your account without entering a confirmation code - that is 'crazy'!!

Why is it crazy, well, first of all FireFox / Mozilla know that it's a new device, so how do they suggest that I get to my email on a new device ??

It's the same as asking for a security code when you setup your email - How do you see that I can get my code when setting up the mail app ??

Imagine - god forbid - that you were to loose your phone and computer, you then got a brand new computer - even with a recovery email address, you can still not log in because the recovery email address also requires a confirmation code on a new device!

On my Mozilla account I have turned of 2FA, so why do I need a confirmation code ?

As mentioned, I understand that security is important, so please do not use that argument.