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How to step up an upgrade to keep passwords

Hi. I have version 99 and need to upgrade to the latest. When i tried, the saved passwords dont show up. What versions to i need to upgrade to first to step it up with th… (閱讀更多)

Hi. I have version 99 and need to upgrade to the latest. When i tried, the saved passwords dont show up. What versions to i need to upgrade to first to step it up with the passwords and where are links for those older versions? Thanks

chaaarvy 於 4 週前 詢問

cor-el 最近回覆於 4 週前

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Right side of screen not working while using Firefox

The right side of screen, scroll and keys (close, minimize, etc..) on menu bar not working, any fix? When I move the entire screen leftwards, then the scroll and keys wor… (閱讀更多)

The right side of screen, scroll and keys (close, minimize, etc..) on menu bar not working, any fix? When I move the entire screen leftwards, then the scroll and keys work...

AAAFUN 於 1 年前 詢問

AAAFUN 最近回覆於 1 年前

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Cannot remove US dictionary

I have installed two dictionaries, "English (United Kingdom)", and "French". However, when I go to check a spelling, (right click/Languages over the suspect word), I am… (閱讀更多)

I have installed two dictionaries, "English (United Kingdom)", and "French". However, when I go to check a spelling, (right click/Languages over the suspect word), I am offered a third dictionary choice, "English (United States), which I do not want. I have removed the US dictionary and even the language pack but the menu item persists. I can find no way to get rid of it.

Please advise

nikkkko 於 1 年前 詢問

nikkkko 最近回覆於 1 年前

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Microsoft update KB4474419

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update a… (閱讀更多)

Hi there , I am interested to know if Mozilla support group is aware of the problem Microsoft update KB4474419 causes? I am running widows 7 sp1. I installed the update as you mentioned in your Firefox 100 release notes. After reboot , I got a beep and a black screen - win 7 won't start. I had to find a way to delete the update so I could boot my system back. I asked few of my colleagues that use the same OS and they experienced the exact same problem. Surfing the web , makes it quite clear - this update is faulty and not compatible with win 7 as Microsoft claims. I would like to get a straight answer - can I update my FF99 to FF100 , without the notorious KB4474419 , or , as of FF100 , win7 sp1 is no longer applicable to Firefox ? Thanks. look4

look4 於 1 年前 詢問

AliceWyman 於 1 年前 解答

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Firefox crashes/hangs cmputer when switching between tabs

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete… (閱讀更多)

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete. Must push and hold the power button on my Dell XPS8940. Windows 10 Home 21H2 OS Build 19044.1586. Windows Feature Experience Pack 120.2212.4170.0.

There was a window with 7 tabs, 1 playing a youtube video and 5 with videos not playing, one other site with no audio and another window with a website streaming only audio. When the system stopped, the speakers made an odd sort of buzz sound until powered off. I am on the latest version FF 99.0.1 but a similar crash happened on version 98.0.1. Before that this Dell never locked/crashed up this way.

This Dell PC has Realtek audio just like our HP W10 laptop and they both had issues when new with all sound not working when playing a youtube video only in Firefox (HP Feb 2021 and Dell Oct 2021). Launching Groove Music and playing an mp3 always got the sound working. Problem did not cause any program to crash. Windows updates to drives eventually fixed the problem but it only even happened in Firefox. Current problem is new in the last month or two and only on Dell.

MikeZZ 於 1 年前 詢問

MikeZZ 最近回覆於 1 年前

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No PDF handling options in Firefox 99

Dear Madam or Sir, since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf.… (閱讀更多)

Dear Madam or Sir,

since updating to Firefox 99, we are unable to view PDF files in Firefox, because we are unable to select how to handle PDF files in the settings, cf. 1.PNG We don’t have any enterprise policies enabled except for disabling updates, cf. 2.PNG. We tried disabling hardware acceleration, but it did not help, cf. 3.PNG We tried safe mode and an empty user profile, both to no avail.

This problem seems to be irrespective of the user profile because when I roam my user profile to a machine with FF 93 ESR, there is no issue and I can view PDFs in the browser.

Is there any suggestion how to return the built-in PDF viewer?

Thank you very much in advance!

Best regards

Victor

mail1155 於 1 年前 詢問

mail1155 於 1 年前 解答

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Firefox is blocking click through to Google Ad results

when i execute a google search and click through to an Ad result, i get the following error message. Secure Connection Failed An error occurred during a connection to … (閱讀更多)

when i execute a google search and click through to an Ad result, i get the following error message.

Secure Connection Failed

An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when i click "learn more" i am directed to this firefox support page, which is not helpful / does not resolve the issue. https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

QUESTION: how do i setup Firefox to allow click through of Google Ads?

P.S. i do not have any ad blocker extensions enabled. this is only an issue in Firefox. i have no issue with click through on Chrome or Safari.

ipignatelli 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Cannot print 2 pages, first page is cutoff

I wanted to print out an order placed online but could only print part of it. The order took up about 1.5 pages when displayed in Firefox, but I could only print the upp… (閱讀更多)

I wanted to print out an order placed online but could only print part of it.

The order took up about 1.5 pages when displayed in Firefox, but I could only print the upper 2/3 of it. That’s all the Print Preview displayed. It was cut off at the bottom. There was no option to print the missing lower third or a second page.

I can scroll Firefox to display the lower part but Print Preview still shows only the upper part.

I can change FF’s scale to 80% in order to show the whole order on the screen, but Print Preview still only shows the upper part.

I can scale Print Preview to 70%, but then it’s difficult to read.

I don’t recall having this problem with earlier versions of Firefox.

How can I print my order on 2 pages so that I can read it?

Mike109 於 1 年前 詢問

Mike109 最近回覆於 1 年前

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"Delete cookies and site data when firefox is closed" checked but data remains

When I start a fresh session in firefox there is always some Kb of data showing under the "Cookies and site data" section in settings. How can it have site data and/or co… (閱讀更多)

When I start a fresh session in firefox there is always some Kb of data showing under the "Cookies and site data" section in settings. How can it have site data and/or cookies when it hasnt even visited anything yet? Whats worse is that sometimes it can be around 8Mb. So even if it is something that firefox itself puts in that folder upon starting a new session why does the data size vary that much? And its not random, it will either be a couple of tens of Kb or around 8Mb.

I have "Delete cookies and site data when firefox is closed" checked. Under "Manage exceptions" there are none. History is set to "Never remember".

I actually just checked now. Backed the text above to a file, turned all my addons off, and exited firefox entirely. Made sure there there are no firefox processes running, started it up to blank tab, and first thing I see is that there are 8.8Mb of data under the "Cookies and site data" section. I press the clear data button and exit entirely again. No processes running, start a new one, and theres 72Kb of data there. What is that?

alicewhole 於 1 年前 詢問

alicewhole 最近回覆於 1 年前

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past searches being saved even while private browsing

Hello! I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search fiel… (閱讀更多)

Hello!

I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field, that many of my past searches were listed in the search field with the type highlighted in purple. I had to manually go in and delete all of these past searches. I don't want any search history to be saved. Is there a setting in preferences that I'm somehow missing? Why is Firefox saving these past searches if I have it set to Always Use Private Browsing?

Thank you!

amygrams7 於 1 年前 詢問

amygrams7 於 1 年前 解答

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Network Protocol problems

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use. … (閱讀更多)

After the latest Firefox update, some of my sites are returning "Network Protocol" Errors. I can log in on other browsers, but Firefox is the one I normally use.

dad4204 於 1 年前 詢問

dad4204 最近回覆於 1 年前

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Phone Number Reformatting in Autofill

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accep… (閱讀更多)

Firefox is adding +1 before 7-digit phone numbers. There are two things wrong with this. The + sign is only appropriate for cell phones and some websites will not accept phone numbers with the prefix as valid. When will this be fixed?

js-3410 於 1 年前 詢問

VICKIANDWESS 最近回覆於 1 年前

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I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (閱讀更多)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

infamousdrew 於 1 年前 詢問

infamousdrew 最近回覆於 1 年前

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Firefox time stamp is out by 4 hours

My Firefox browser is out by 4 hours. I am eastern and it recently switched to west coast time zone on its own. It did it once before and fixed itself in about a week. Ot… (閱讀更多)

My Firefox browser is out by 4 hours. I am eastern and it recently switched to west coast time zone on its own. It did it once before and fixed itself in about a week. Other browsers are fine. I would like to stick to FIrefox but my shop tells me to switch. Can you tell me how to correct this problem? Thanks, Glen [email removed from public]

glen.mar 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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Router issue only on Firefox

When I log into my router on Firefox it indicates that it is not connected to the internet when in fact it is. I can log into my router from Microsoft Edge and it does sh… (閱讀更多)

When I log into my router on Firefox it indicates that it is not connected to the internet when in fact it is. I can log into my router from Microsoft Edge and it does show that my router is online. What could be the problem? My router is a Linksys EA3500, which is about 8-10 yrs old and the firmware is up to date. The only problem that I know of for sure is that I can't do a speed test through my router. I am able to connect to all websites except one and I don't know if that is related to this problem. The only website I can't connect to is after I try to sign in to www.consumerreports.org. I have been dealing with this problem for months trying to figure it out. They say java has to be enabled. Please help me. I've been connecting to Consumer Reports for years with no problems. I have done troubleshooting with them, Xfinity, and Linksys, but can't figure this out. Even though while on Microsoft Edge it said my router was online, I still could not connect to www.consumerreports.org. Consumer Reports says that you can't use a VPN on their site and I do have one, but don't use it while logging into their site.

Techless 於 1 年前 詢問

Techless 最近回覆於 1 年前

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Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (閱讀更多)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Hunter 於 1 年前 詢問

Dropa 於 1 年前 解答

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websites all of a sudden not available

A few days ago the Best Buy website started giving me this message: We’re sorry, something went wrong. And yesterday I cannot get into the Walmart website. This was al… (閱讀更多)

A few days ago the Best Buy website started giving me this message:

We’re sorry, something went wrong.

And yesterday I cannot get into the Walmart website.

This was all working perfectly fine last week. What's up Mozilla??? Oh, and both websites work perfect on Chrome as I had to use them to place my orders because Mozilla decided to all of a sudden make changes...

tony_r1 於 1 年前 詢問

cor-el 最近回覆於 1 年前

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firefox keeps logging me out of google and google is being an ass

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new l… (閱讀更多)

Basically because I live in Puerto Rico, the push updates and texts are wonky for some reason, so it makes the 2 factor identification really hard. I recently got a new laptop and for some reason ever since then firefox keeps signing me out whenever I restart the computer. It's a big pain because of the puerto rico issues I have to temp undo the 2 factor thing... Which as a company who likes security... I'm sure you can appreciate how much of a pain this is. I'm super sure it's a dumb fix, but how can I make it so google doesn't sign out of firefox specifically everytime I restart my laptop please???

concerned.biologist.1 於 1 年前 詢問

concerned.biologist.1 最近回覆於 1 年前

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Firefox not compatible with some websites

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked… (閱讀更多)

Today I tried to place an online order to pickup from Texas Roadhouse, but no matter what time I chose a message said it was not available. The only selection that worked was "Earliest Available Time". Finally I called to place an order. Firefox worked 2 months ago but I don't recall which version I was using at the time.

Today I was using FF vers 97.x and later updated to vers 99.0.1 figuring that might be the problem, but it made no difference.

Later I tried Windows 10 Edge & that worked. Then tried a Chromebook & that also worked.

I've also had problems going to the Tracfone website & so have several other people. It's hit or miss with Firefox & usually it doesn't work. But Chrome or Edge seem to work for everyone.

Is this a website problem or a FF problem?

Mike109 於 1 年前 詢問

SurferJ 最近回覆於 1 年前