Firefox 技術支援討論區

Having installed Firefox on my MPB it functions well and I want to kept. However, every time I close my computer I have to reinstall my Firefox. Is that normal? The Firefox is in downloaded files and not difficult to find, but every time I want to use it I have to reinstall./ Björn

When loading certain websites, the images load correctly, but the text is scrambled (see attached image). About 1/3 of the sites I visited today were scrambled, others loaded fine. This just started to happen last week. I tried downloading and installing a new copy of Firefox but it did not fix the problem. I cleared the cache but no luck. This is on an iMac operating on IOS 10.9.5. Any suggestions on how to resolve this issue?

Com o MacOs High Sierra, em Firefox: "Início", em "Pagina Inicial e novas janelas", coloco Google.pt e não fica gravado esse endereço. Aceita o " Pesquisar com Google ou introduzir endereço" mas deixou de aparecer o página "Google" tal como poderá ver no anexo. Queria abrir o Firefox ou uma nova janela e aparecer a página Google, tal como está no anexo. Tal era possível mas deixou de o ser. Obrigado, Helder Maia

Open pages will no longer close when the X is clicked. And the back arrow will not go back to previous page. This situation has just recently occurred. And just discovered that I am unable to move files back and forth to position them in the order I want.

Hello, suddenly there is a display problem on my Mac (MacBook Pro mid 2014, OSX 10.10.5) when displaying websites.

I suddenly see strange special characters "(A) (A) (A) (A) (A)" instead of normal text.

Even changing the text coding did not change anything.

Is anyone able to help me?

Many Thanks Peter

It's a simple question: Why Firefox enforces by default extensions like Amazon, Bing, eBay, Google ? What really these extensions do?

Paradox#1: Firefox enforces to use those totally insecurity and unreliable companies! Paradox #2: Firefox don't even show those extensions mentioned above! Paradox #3: Even when I remove them from "Options->Search Engines" these ones keep being enabled and hidden! Paradox #4: Third party program needed to manage those Firefox hidden extensions! I Disable all above extensions by "CCleaner" and: Paradox #5: they comes back by default in every Firefox damn update!

I wish I'm wrong I would pleased if someone explain in an article, or even in few words, why all those. I think Mozilla should detailed explain.

Thanks in advance and Sorry for my English.

I use Firefox for many years. Firefox is always synced and I use "Firefox master password".

The problem is that every time I try to sign in my account I see this message: "This account is not active. Please contact an administrator if you believe this is an error. " This message is looks like mozilla's prank, because someone needs to sign in first to get help! As I try to get help, "support mozilla" is drive me to an endless loop in Mozilla.org.

After several minutes (I think about 15minutes) I don't know why and how but I'm in! This is happened every time I try to sign in my account!

Why is so much time consuming and frustrating the way to sign in? What it means "This account is not active." and why don't given a reason why this happens or/and a way to fix? Why I can't just type the UN/Pass to sign in?

Thanks in advance and sorry for my english.

I have owned my Mac Book Pro since 2014 and I inadvertently re-installed Firefox without knowing a new profile would be created. I am not able to load my old profile into the new one. I can see the "old Firefox data" folder and have tried everything Firefox has to fix this but nothing is working. I have lost 6 years of bookmarks!

Anything other tricks to fix this? Thanks!

Yesterday my laptop began searching constantly not getting out for the home page. The cursor was lagging and moving in a choppy fashion. I run Windows 7 and know I need a new device but that will have to wait a week or two

Hi, since yesterday, when I open Firefox, there is no menu anymore, neither my Bookmarks menu and I can't use my Keyboard for action. For example "command" N for a new window doesn't work, neither "comand" w to close a window. The only one working is "command" Q to quit. I attached 3 screenshots. The first one shows the way it was. On top the menu with Firefox | File | Edit | View | History, etc... and all my Bookmarks visible. Now when I open Firefox I see the top menu if no other window is open. As soon as I open a window my screen looks like the 3rd image with no menu anymore, only Firefox. And no more bookmarks. I use MacOS Catalina (10.15.4). What can I do? Thanks for your help.

I can't go back more than a month on my history, nor extend it past one month if I have stuff I want to look up that I have looked for. And if I accidently right click forget about this site since its right below delete page, I tend to lose an entire thing instead of one specific thing. Both need to be fixed with an undo feature.