Firefox 技術支援討論區

WTF?! You guys do not even have a technical support category?!?!??!

The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubleshooting mode. Works fine in other browsers on the same Windows 10 PC. Ive also tried disabling addons and extensions, and even Pocket, as well as browsing protection (the shield icon). It just sits there saying "transferring data from ".... the next bit varies, but usually says ebay.com.au, or sometimes a different page, but it NEVER COMPLETES.

I get that it might have trouble with unusual code, but WTF is with firefox not working with EBAY?!

bp-fbde56bd-539b-4f95-a12e-e9cfe0230324 24/03/2023, 11:21 bp-2897aec8-7a40-46e0-8fc1-4071d0230324 24/03/2023, 11:02 bp-ede0643d-d82a-48e0-8ac6-502ad0230324 24/03/2023, 11:02 bp-15608eda-671a-4015-9f55-773290230324 24/03/2023, 11:02 bp-fdd24703-11db-42ac-a2a5-5825c0230324 24/03/2023, 11:02 bp-cdf72bde-2170-400e-88f6-fb95d0230324 24/03/2023, 11:02 bp-5895de1d-cdde-437b-ba8a-8fff90230324 24/03/2023, 11:02 bp-d10e48cb-7318-4c45-a239-6df590230324 24/03/2023, 11:02 bp-a63a06d4-40c6-457b-89ce-bea6d0230324 24/03/2023, 11:02 bp-962f79a6-c195-4608-859a-d27390230324 24/03/2023, 11:02 bp-37d26aa5-6361-4cc5-a1da-f89fc0230324 24/03/2023, 11:02 bp-50e4a764-6f7f-48f6-a1d6-b405f0230324 24/03/2023, 11:02 bp-c0297230-47df-4143-99bd-22bda0230324 24/03/2023, 11:02 bp-7b43ce7f-ec3f-4c2f-9728-5db490230324 24/03/2023, 11:02 bp-8c7b69d3-8dc6-4e26-865b-2bcda0230324 24/03/2023, 11:02 bp-8ef6c7c1-ed3f-4d62-b805-8e9490230324 24/03/2023, 11:02 bp-f381d0b6-107f-4e79-93e3-49b610230324 24/03/2023, 11:02 bp-7c38b908-1c12-482c-8f72-4fdc40230324 24/03/2023, 11:02 bp-d6fab218-5fd0-4502-88ef-f9de70230324 24/03/2023, 11:02 bp-9b7e3d38-fecf-4bb1-822d-c2cfc0230324 24/03/2023, 11:02 bp-46a36bb3-be08-44f4-8a56-5ea170230324 24/03/2023, 11:02 bp-a596e9bb-04cb-4f72-a951-fa6c90230324 24/03/2023, 11:02 bp-05399b69-5b52-4e66-8e9f-712780230324 24/03/2023, 11:02 bp-15d2b0e5-fa29-4446-bdd8-606cb0230324 24/03/2023, 11:02 bp-798bf881-c366-496d-8703-8f1e60230324 24/03/2023, 11:30

Hi :)

I use Firefox on my Asus laptop running Windows 10. It's one of these laptops with both integrated and dedicated graphics (Intel plus Nvidia).

I often experience this issue when putting a video in full-screen (especially when viewing trailers on Steam, but this may just be because I mainly use my Windows laptop for gaming, and thus most of my video consumption here is from steam). This screen will briefly (for less than one second) turn black and audio will pause before the video appears in full-screen, and playback resumes normally.

It "feels" like a GPU switch is taking place, I'd assume from the integrated graphics to the GeForce card. This is not the proble. The issue appears when I return from full-screen mode. I always have several Command Prompts open with SSH connections to my Linux server and sometimes my MacBook Pro. These windows are now empty. That is, all text is gone, and I can no longer interact with the sessions. They're not "broken," as in they're not saying "Not responding" and don't ask to be forcefully closed, they're just black windows with borders around them. All I can do is close them all down and open new ones to reconnect and start over from where I think I remember I was.

I should note that this doesn't ONLY happen with Firefox videos going into full-screen, it has also happened after launching a game and returning to the desktop. This strengthens my belief that this has to do with GPU switching and/or video "mode" change(s).

Assuming I'm correct (my IQ is 5,000 and I do do the very big brians), is there any way to control how videos go into full-screen in Firefox? Or "lock it" to a specific GPU? I've rummaged through about:config and haven't seen anything that seems directly relevant.

I've already tried using the Windows settings to tell the system that Firefox.exe should use the integrated Intel graphics only, but this has no effect.

I remember I used to use "Media Player Classic" many years ago, and it had a slew of options of how to render full-screen video. IIRC, it had stuff like "Overlay," "Windowed," "Windowed borderless," "DirectX," etc. This make me wonder if there's multiple ways of chosing how to render video in full-screen, then maybe one could direct Firefox to use a different one than the default and my problem might disappear? Or maybe one could tell Windows that if an app wants to go into full-screen video mode, Windows should pick a specific mode for it?

I'm not a Windows developer, so I don't know :) But I'm hoping someone has a good tip, because I'm finding myself using this system more and more, and this is my biggest problem with it currently.

Thanks in advance :)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

Hello! I'm trying to login on the developer hub, and it asks me to set up the 2FA, i follow the instructions, setting up the key that it gives me

After that I do verify the code and it success, but it is stuck on saying "Two-step authentication enabled" and it does not do anything

I try again to press the button, it times me out so I wait 15 minutes, after that it says again it has been enabled, but I does don't do anything else.

If I reload the page I start from 0 with another code, and same behavior.

When using Google authenticator the code is wrong both entering the code and scanning the qr.

What am I doing wrong? Thanks!

Prior to recent updates, Firefox tabs that were opened from a link on a webpage would always open right next to the current tab. Which was fine and wonderful. Sadly, following recent version updates new tabs opened from links now tend to 'wonder' off to the far end of whatever other links may have also been opened previously from that site. The problem with this new behaviour is that such tabs quickly become lost amongst the various branches of the tree as other links are opened in 'child' tabs of links that have gone before. In short, this new behaviour results in a complete confusing mess, especially as the newly opened tabs may end up so far off to the right that it's difficult to find the way back to the page they were opened from! Please could you at least provide an option so the user can set new links to open right next to the current tab, as they used to do, rather than some no doubt logical but nonetheless baffling and impractical location some 6, 21 or even more tabs away from the current tab. Thanks

Just now I recreated my firefox login password and re-logged into the firefox account. After synchronization, I did not find my bookmarks and saved logins. Could you please help me troubleshoot the problem? Firefox Verison: Desktop: Firefox 102.9.0esr(64Bit) Debian 11 Mobile: Firefox Nightly 113.0a1(Build #2015940355), 77b44afdeb+ GV:113.0a1-20230322094136 AS:97.2.0 Android 13

I have the plasma browser integration extension and the corresponding package for my distro. But it doesn't work and I get the "failed to connect to native host" message. Am I doing something wrong? I use: KDE neon 5.27 KDE plasma version: 5.27.3 Firefox edition 111.0, Mozilla Firefox for Ubuntu Thanks in advance!

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

Hi. When I play YouTube videos, the videos always misses the first few seconds ( about 3). I had this problem from 6 months ago.

It looks like someone has cropped all the videos. I have reloaded the video and place the video cursor at very beginning without results..

I would appreciate any help. Tank You

Francesco Cembrola

Recenltly bought new laptop and installed a new version of firefox, but now I cannot get it to show my extensions.

The screen shot shows what (IMO) is supposed to to be, but all I get is the default buttons for firefox 2nd picture

When booting my laptop Firefox appears in Task Manager as 80%+ CPU usage causing my laptops fans to spin at high speed. This is before I have started Firefox. This started happening after the latest Firefox update 111.0.1.

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing.

MacOS Monterrey.

How is this fixed? Uninstall Firefox and reinstall>

Thanks.

I have Adblocker Ultimate as an add-on. But I can't seem to put it in my toolbar. I have searched the internet to resolve this problem and nothing worked. It is listed in my Add-ons manager but I can't get it to show up in any bookmarks or the toolbar. It does work but I can't find it anywhere.

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and temporarily allow it access to webcam, microphone, etc. It does not appear to be possible in Firefox. I've searched the about:config and even tried editing the configuration files directly to try and whitelist my test domain. I am not able to setup SSL or TLS on the server it is hosted on, and I need to be able to access the page on other devices. It does seem to allowlist "localhost" since I guess it's trusted by default. If there is any way to temporarily or permanently allowlist an HTTP website, I will be able to use my website on Firefox instead of Chromium, which would be much preferred.

I recently noticed in Firefox Settings the statement --- "Your browser is being managed by Your organization".

When I clicked on that statement and printed off the information, that information was apparently about "Enterprise Policies", the management is "Active", the Policy Name is "certificates", the Policy Value is "ImportEnterpriseRoots", and then it is "true". I do not understand the message that is being shared here. Does Firefox understand it? If Firefox does understand it, would you mind sharing your understanding with me?

What is "ImportEnterpriseRoots"? What is its function? Concerning the statement, "Your browser is being managed by Your organization", what is meant by the words, "Your organization" and what is meant by the word, "managed".

To rid myself of "ImportEnterpriseRoots", will I need to rid myself of Firefox?

I

Search on Sainsburys website returns wrong products. All other websites work OK. Search using Chrome works OK. Sainsburys said they would fix but have not. Any ideas?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?