Firefox 技術支援討論區

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

If I delete my history of the websites I go on is there a way to either restore it or store it some place else in case I want to see it at a future time? Can I also do it If I delete my emails and I would like to see certain emails, again in the future? I use mostly Yahoo and Gmail? I'm using Windows 10.

Thanks

Firefox version 122.0 Mac: Sonoma 14.1.1 apple silicon

The problem emerged about a little over a year ago (around September 2022). It started with an installation of firefox on another machine running BigSur, and I guess the problem got ported when I restored a time machine backup on this current machine. I attempted to troubleshoot the issue by following mozilla support and reddit threads but to no avail. I, at the time, settled on monthly time machine backups, but now finally decided to address it properly.

Troubleshooting steps that I have followed:

• going into the about:config page and changing the places.history.expiration.max_pages and places.history.expiration.transient_current_max_pages to 2147483647 then to 999999 after reading about how a value too high might be ignored (both values didn't seem to change anything)
• going into the about:config page and changing the places.history.expiration.transient_optimal_database_size to 85534800
• removing the add-on/extension manager as seeing that it might remove history for some reason (from a [thread] by IceTemple)
• In the privacy and security tab, history is set to Firefox will use custom settings for history

Things I suspect might be the problem:

• I originally used the Chinese version of firefox (downloaded from the .cn website) and reinstalled the international version (from .com) after getting annoyed by the built-in ads. For convenience sake, I ported the profile folder over which might have carry the problem over. That being said, I don't think this problem existed when I just started using firefox but appeared awhile later.
• result of an update, don't know which though
• certain extensions (I haven't went through them individually since I installed a lot)

My questions:

1. How to stop Firefox from doing this ever again?
2. Alternatives of storing history if nothing works
3. Why did my troubleshooting steps not work? Is there something wrong with my version of firefox that prevented the about:config changes from working?
4. If I have to resort to backing up the places.sqlite history file, how do I restore/reintegrate them with current history file?

English isn't my first language so I apologize for any confusion that may arise due to how I articulate. Any help is much appreciated

I had set Google to be my default search engine. But that seems to have been replaced by yahoo! [I have tried to put a screen shot here but Firefox won't let me] I searched for Google in the search box which put the following in the url.

https://uk.search.yahoo.com/yhs/search?p=google&hspart=iba&hsimp=yhs-syn_weatherprince&param2=9dUI1n2R0BLDxNuWfiP4aSFOTltNdSPoIx38%252BUf%252FiXrvPdoGmStdlfwLFZYDv ...

In Settings>Search, there is no Yahoo. Presumably it has hacked my computer. How can I get rid of it? I am running Windows Defender (3 1/2 hours to go) and I have Reset Firefox. Win11, 64 bit, latest Firefox

After inputting my master passwords, the browser only loads 16 of the 100+ passwords I had stored with it.

I am able to access them through the deprecated Lockwise app I have on my phone but they won't load on my desktop browser, even after doing a sync on my Firefox profile.

Is there a way to recover the lost passwords?

I set up a Primary Password, but I can easily get around it by clicking 'cancel' then clicking 'home' icon. then I can get into ANY of the links. For others who have access to my computer NOT having that access is Exactly why I set up Primary password in the first place. Surely there must be a way to fix this???? haas2128@comcast.net Thanks. Tony

Before updating Firefox to 123.0.1 (64-bit) + MacOS Sonoma, I could use FIDO2 on OnlyKey and login to my proton mail. Now, however something has changed on Firefox that I get presented with two prompts to touch my usb key, but the key itself doesn't respond to the second prompt and login fails.

I first get this prompt as before. I select 'Authenticate' and would be presented with the second picture. Since my key is not expecting to be touched, nothing happens when I touch it and login fails with the message displayed in the last picture.

Hello,

When I call up a website that a user requests a certificate.

Can I tell Firefox to save my decision.

How can I delete this decision afterwards?

I can't find anything about this. Delete website setting does not help.

Only resetting the whole profile would work.

But I don't want to do that.

Im trying to halt fingerprint tracking, whoever designed Firefox's privacy.resistFingerprinting rule makes fingerprinting even more prevalent.

With privacy.resistFingerprinting set to FALSE, my resolution is reported : 1920x1080x24, set to TRUE its 1920x968x24

1 in 6 browsers has resolution 1920x1080x24 1 in 6000 browsers has resolution 1920x968x24

Who in Firefox decided this config rule? and what is the logic behind it? Looks like intentional sabotage to make peoples browsers more trackable.

Whilst leaving resistFingerprinting set to TRUE, How can I force my resolution to the more generic 1920x1080x24?

Is there another setting in about:config I can change? if there isnt, where can I request this feature? Id rather not resort to an extention for something so small like this.

When I try to access https://smh.com.au I get the following response:

Blocked You have been blocked from viewing this page. Please check your browser settings and try again. If you believe this is a mistake, please contact customer support or visit our help centre. Error: e913161519201518

The site works with Microsoft Edge, which is not my usual browser. (That's Firefox). I have tried clearing history and it has no effect. Can anyone confirm that this is a Firefox message and what it means?

I am very surprised and somewhat disappointed that the Password manager protection does not sync across devices. I refer to thread:"Firefox Primary Password is different on my 2 PC's" in the archived Q&A section.

I love the Password manager and this is my main source to keep track of the 1000's of passwords we have to have to operate nowadays and they are easily accessible. It was always my issue that I felt they were very vulnerable as I had not turned on the Password protection due to bad past experience with not properly understanding the feature at first and being locked out of all my passwords or so it felt. I have now re-established this option and feel more secure(maybe foolishly). But, I believe there is a serious security flaw in Mozilla. I can understand that you offer the option to have different password on a per device basis. However I feel the implementation of this is very dangerous and can inadvertently expose all my passwords without my consent.

When I opened my new computer, I did set-up Firefox as my primary browser and enabled Syncing data. I made the foolish assumption that Syncing my password would offer me the same protection as the one I have on my main PC. I was surprised not to be asked for my main password when opening the browser nor do I recall been asked to set-up one new one for the new machine.

If my profile says that I want my passwords to be protected, I would at minima force the same default on any new browser install and require either authorization and / or verification from the original or another previously registered device before sharing the passwords. Passwords should be protected by default as defined i my profile. Otherwise, if my Firefox account is compromised, I will automatically expose all my passwords to anyone.

I do not recall, because I do not install Firefox everyday, but on my Android device, I was not asked whether I wanted to protect my passwords or not. They were by default or so it felt. Yes, they do not use my main password, they rely on my bio-metric info. So, there is a basic layer of protection. Why not in Windows?

Your thoughts?

Each time I connect to the Sam's Club website I get a popup box that says "Let us know your human (no robots allowed)" even before I try to login. There is an "X" in the upper left corner of the message that I can click on twice and the box goes away. I then can click login and my password saver fills the boxes at which time I get the same box. I click again on the X and a message says there is a problem, try again later.

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is greyed out. How can I get that choice it be valid and to impliment that operation?? And to never have these stored??

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'm thinking I might have a security setting wrong. I can view the website in Chrome with no problem. Any help is appreciated. Gary

Thunderbird seems to block ALL tracking links from CONSTANT CONTACT (specific return tracking server is r20.rs6.net--see copy of error message attached). Configuration: Windows 10, Thunderbird 115, Firefox 123. Ublocker was Firefox extension but issue continued with Ublocker uninstalled. Bit Defender & Bit Defender VPN tested installed and uninstalled. Also tried various configurations of Firefox and Thunderbird settings/privacy & security.

Almost every time I open Firefox it has changed my screen look, my preferences and my security settings. I'm lucky if my restoring lasts 2 days. For example; this morning I opened Firefox and all appeared to be OK. This is afternoon and Firefox has come up with a dark screen, changed preferences and altered my security settings. I've raised this subject before and I'm really tired of doing this. I favour Firefox because I like the relative independence of it, whereas MS and others seem to pry on everything one does. I also think MS is deceitful in that I cannot get back my MS Office (that I paid for) after a rebuild.

I use a VPN connection to access my workplace. This means that all my DNS queries MUST go through the company's VPN tunnel.

Firefox is deliberately blocking my work. The DNS over HTTPS "feature" does not work over this VPN connection.

In Firefox, there was previously the following setting: Preferences > General > Network Settings > Enable DNS over HTTPS

I REALLY NEED to have this setting restored right now.

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for microsoft 365 nothing comes up. I just need to allow full access to microsoft so I can do my assignment.