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Spurious Error 403

I am a pensioner in te UK. Due to restricted mobility I spend a lot of time using Firefox to access many web sites. This normally works perfectly. Today I tried to access… (閱讀更多)

I am a pensioner in te UK. Due to restricted mobility I spend a lot of time using Firefox to access many web sites. This normally works perfectly. Today I tried to access the web site of national chain store specialising in outdoor clothing and equipment because I need a new showerproof jacket. I have never used that site before, yet Firefox reported Error 403 : Forbidden. Have you people never been told tat error messages are supposed to be useful? What is Forbidden. Why when it has not happemed before?

The web site is https://www.millets.co.uk/

I have a web site so I have other browsers just for checking for layout problems.

I tried Chromium, same error but the message said You are not authorised to access this site. Presumably that is what your incompetent message should have said. But why should a pensioner trying to buy something from a chain store ever need any sort of authorisation?

I tried Opera. Connected me no problem!

I tried Edge. Connected me no problem.

Clearly somebody somewhere is an incompetent idiot, but it isn't me. So who is it? If it is yourselves then please do something to fix this.

封存 10 191

Flash Player update message

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question agai… (閱讀更多)

I have asked this question before and followed ALL recommendations to no avail. I received no other suggestions to now, nearly a year later I am asking this question again. I had to stop using my favorite browser because of this. You all used to help your users but alas, no more. Here is a link to my previous question and then below is my present question;

https://support.mozilla.org/en-US/questions/1473866

I am running a fully updated Windows 11 computer. I have 4 fully up to date browsers; Vivaldi 7.5.3735.66 (Stable channel) (64-bit); EDGE Version 139.0.3405.125 (Official build) (64-bit); DuckDuckGo version 0.126.3; and Firefox 142.01. I play Bejeweled Blitz on FaceBook. The game works perfectly on all browsers EXCEPT Firefox. When I try to play on Firefox I get a message that says I must "upgrade to the latest version of Flash:. There is NO flash anymore. Why am I getting this message on Firefox but the game works just fine on all other browsers?

封存 10 90

Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (閱讀更多)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

封存 10 372

Firefox Cannot Consistently Access a Web Site

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site… (閱讀更多)

My desktop Firefox (version 155.0.1) has recently became unable to consistently access the Web site at this Web site this Web site. Chrome successfully accesses the site 100% of the time. Firefox's connection failures are intermittent, unpredictable, and usually go away on their own after varying time intervals (sometimes can't connect for up to 24 hours). I see status messages saying Firefox is trying to connect to the site, but it eventually gives up and times out.

I cleared the Firefox cache, but that had no effect. I don't recall making any significant changes to the Firefox settings lately. Any suggestions on what to look at/try would be greatly appreciated.

(Yes, I know the site doesn't use https: Its protocol is outside my control).

Open 10 1 30

Downloading a file closes the source website.

Previously downloading files did not close the source website. Now when downloading a file, the source website is closed. Requires logging into the source website for ea… (閱讀更多)

Previously downloading files did not close the source website. Now when downloading a file, the source website is closed. Requires logging into the source website for each file downloaded. How can closing the source website be stopped.

封存 9 120

Scrolling issues using Windows 11

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is pos… (閱讀更多)

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Open 9 71

firefox will not load zyngagames.com game

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefo… (閱讀更多)

after the last Firefox update the zynga game Farmville 2 will not load. It gives me a screen to fix mentioning chrome..but all efforts to manually fix referencing Firefox have failed. Odd that I can load the plain Zyngagames.com on Edge but it seems they too only load a "local" game that is not connected to any network. Help also mentions to make sure I allow to redirect but that "Options" feature to do so is not there. In fact it seems like the Firefox menu system is even much different and expanded. I will add the screens I have tried etc. Pop ups are allowed, turned off enhanced etc. but cannot find any reference to "third party redirects" Any suggestions are appreciated.

Solved 9 131

Drop-Downs Not Working

I'm on 153.0.4 (64-bit) and after the last update, drop-down arrows are non-functional. I use Firefox at work and the dashboards that I've been using can't be used becau… (閱讀更多)

I'm on 153.0.4 (64-bit) and after the last update, drop-down arrows are non-functional. I use Firefox at work and the dashboards that I've been using can't be used because I can't make selections. I'm having to use Microsoft Edge (yuk).

Is there something I can do to restore the drop-down behavior?

Thanks, JR

Open 8 70

Impossible to connect FACEBOOK

Hello, For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. T… (閱讀更多)

Hello,

For few days, it's impossible to connect to FACEBOOK. I have the latest version of FIREFOX, but I have to use another web browser (EDGE) to connect to FACEBOOK. The problem is the same with my two computers with the latest WINDOWS.

Thank you for your help to solve my problem

Solved 8 162

what do i need to do so that firefox can be used on albertsons store website

Albertsons grocery store states they support firefox. However I can't use firefox I have all sorts of issues so I have to close firefox and use chrome. What do I need to … (閱讀更多)

Albertsons grocery store states they support firefox. However I can't use firefox I have all sorts of issues so I have to close firefox and use chrome. What do I need to do to get firefox to work at their grocery store website?

Thank you Diana

Open 8 41

More and more websites will not open in Firefox.

I'm getting totally disgusted with Firefox, Windows 11. FF updates automatically. More and more websites will not open when I'm using the browser, and they open just fine… (閱讀更多)

I'm getting totally disgusted with Firefox, Windows 11. FF updates automatically. More and more websites will not open when I'm using the browser, and they open just fine when I switch to another. Since I have used Firefox ever since its inception, it's extremely distressing. It doesn't matter if I turn off ad blocking and tracking software. The latest site that won't open is Substack, which works perfectly okay using the Brave browser. This is probably the 10 instance this month of a website that does not work with FF, including once that always did work just fine.

Other changes are also annoying, but I'll save them for another complaint.

封存 8 90

can't log into chase.com from Firefox but can from Microsoft Edge

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microso… (閱讀更多)

I can't log into chase.com from Firefox, which I've been doing for years. I get an outage message. But down detector shows nothing. It went on for days so I tried Microsoft Edge with Bing and it works. Is there some Firefox setting I need to change?

Open 8 90

Not able to run Facebook on Firefox Version 150.0

Hi this can anyone shed anylight on this please? I was using Facebook earlier today with no problem then now it won't run nor open yet it runs fine in Google Chrome. I've… (閱讀更多)

Hi this can anyone shed anylight on this please? I was using Facebook earlier today with no problem then now it won't run nor open yet it runs fine in Google Chrome. I've cleared out the Cookies ect and re-tried but its not pitching anything.

Many thanks Rob

Open 8 142

Blank Tabs - But only once

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank … (閱讀更多)

I am using Firefox 149.0 (64-bit) with Yahoo.Com as my home page. All of a sudden, when I use the search bar at the top of the Yahoo Home Page, Firefox opens up a blank tab in response. Doesn't matter what I search for, same thing happens. Then, if I close that blank/empty tab and reattempt the same exact search again, it works fine.

This has been happening only for the past few days - was fine before. Is this Firefox? Or is this Yahoo? And how can I resolve the issue?

Thanks in advance.

Solved 封存 8 130

one drive "on this day" wont load/play

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disable… (閱讀更多)

I have contacted Microsoft. After testing the link/page loads in Edge, Chome (with and without addins same in ff) and Brave. But does not load in FF (with addon's disabled) nor in Private browsing FF (no addins obviously) they said to reach out to FireFox for support. See below for email exchange: FROM MS (most recent reply):

Thank you for your response. We hope you are doing well. We sincerely apologize for the inconvenience and frustration this issue has caused, especially with the unexpected autoplay of music and the inability to exit the slideshow in Firefox. We completely understand how disruptive this can be, particularly in quiet environments or when you're on the go. Based on your detailed testing across browsers, it does appear that this issue is isolated to Firefox. Since the same content works as expected in Chrome (even with ad blockers enabled), the problem may be related to a recent Firefox. As the issue appears to be specific to Firefox, while the same functionality works as expected in other browsers like Chrome (even with ad blockers enabled). We genuinely want to help resolve this, but since the issue is browser-specific and not reproducible outside of Firefox, we kindly recommend reaching out to the Firefox Support Team for further assistance. They may be able to identify any recent updates, settings, or compatibility concerns that could be affecting the page behavior. We are truly sorry for the inconvenience and are grateful for your understanding.

MY EMAIL TO THEM (in response to them saying try in edge private etc): Apparently this is a FIREFOX only issue?

I tried in edge (regular, not private) and it plays the stupid slideshow with music just fine, and I can get out of it and view the regular memory page that I want (Music really!? What if you’re viewing while someone around you is asleep? Or otp in public??? Smh) Chrome – WITH Adblockplus and Ublock Origin ON it works (not in private) > weblink gyazo video of it working with ublock and abp enabled…. https://gyazo.com/2afbdf7e27357a375ca7613b197f17ce Firefox – with adblock plus off, ublock off, and ghostery OFF does not work > weblink gyazo video of it just refreshing grey, black grey black and goes nowhere forever https://gyazo.com/8da9258f36457901df66f99e87fe7560 Firefox – in private browsing (no addons) – does not work > weblink gyazo video of it just refreshing grey, black forever https://gyazo.com/f9119907e5127ede48797d9eacb1fed6 Since attaching a video to an email would be very large.. hope you can click outside links 😉

Solved 封存 7 221

Scrolling issue

This is a bit difficult to explain, but I'll do my best. Our company uses NetIQ Identity Manager, which we access through a web browser. I primarily used Firefox until I … (閱讀更多)

This is a bit difficult to explain, but I'll do my best.

Our company uses NetIQ Identity Manager, which we access through a web browser. I primarily used Firefox until I had to switch to another browser because of this issue. The problem only occurs in Firefox; I have tested several Chromium-based browsers, and none of them exhibit the same behavior.

On a specific page within the application, there are two panels: one displays a list of users, and the other displays details for the selected user.

The issue is that Firefox does not show a separate scrollbar for the user details panel. Instead, it only scrolls the page based on the height of the user list panel. As a result, when the user list contains fewer entries than the amount of information displayed in the user details panel, Firefox is unable to scroll through the entire details section. The hidden information still exists and becomes visible if the browser window is resized to be taller.

When the user list contains enough entries to make that panel taller than the user details panel, all user details are displayed correctly and scrolling works as expected because the entire page can be scrolled.

In Edge and other Chromium-based browsers, both panels have their own scrollbars. The scrollbar for the user details panel is only displayed when necessary, such as when the amount of user information exceeds the available space, but scrolling works correctly in all cases.

Is there anything that can be done to resolve this issue?

Unfortunately, the page is hosted on our company's internal network, so I am unable to share it.

The issue first appeared at the end of February this year. I believe I was using Firefox version 148 at the time. Prior to that, the problem did not occur. I am using Windows 11 and have tried the troubleshoot mode, which did not help.

Open 7 51

Google has added some AI 'ads' to their title page? How do I remove it, block it?

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am a… (閱讀更多)

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am asking about. What is interesting is in Chrome I can explicitly turn this junk off. But when using the Google search title page with Firefox, there appears to absolutely no way to disable it... very nasty way of forcing you to use Chrome?

Moderator note: Edited per OP's request.

Solved 7 70