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Firefox Root Certificate Expiration: Questions & Tips for Updating

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s … (閱讀更多)

Important update! On March 14, 2025, a critical root certificate in Firefox will expire. If you’re still using an older version (before Firefox 128 or ESR 115.13+), it’s crucial to update to Firefox 128 or newer to avoid issues with add-ons, DRM-protected content, and other features.

For full details, check out Update Firefox to prevent add-ons issues from root certificate expiration.

If you have questions about the update or need help with the process, this is the place to ask! Whether you’re just starting or you’ve already updated and want to share your experience, we’d love to hear from you.

Let’s come together, share tips, and ensure we’re all prepared. Drop your questions or insights below!

Lucas Siebert 於 3 個月前 詢問

ahonx.n21 最近回覆於 16 小時前

Transferring bookmarks

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox br… (閱讀更多)

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.

sciencemagic 於 3 個月前 詢問

sciencemagic 最近回覆於 3 個月前

  • 已解決

I am trying to verify specifically which versions of Firefox are vulnerable to CVE-2024-8387.

I know that typically mozilla does not put a low bound on advisories, and https://www.mozilla.org/en-US/security/advisories/mfsa2024-40/ is the advisory for vulnerabiliti… (閱讀更多)

I know that typically mozilla does not put a low bound on advisories, and https://www.mozilla.org/en-US/security/advisories/mfsa2024-40/ is the advisory for vulnerabilities fixed in ESR 128.2. CVE-2024-8387 is listed here. yet the advisory for 115, https://www.mozilla.org/en-US/security/advisories/mfsa2024-41/ does not list this vulnerability. Was this something that was only impacting 128 (for the ESR builds) or is there a mistake that either 115.15 did patch it but it wasn't documented, or the patch has been missed and ESR 115 is still vulnerable?

keith_marburger 於 3 個月前 詢問

Mike Kaply 於 2 個月前 解答

  • 已解決

Removal of New "List All Tabs" Button.

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon).… (閱讀更多)

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon). The old icon for this button was a chevron with approximately the same functionality. I was able to remove the old icon, but I'm unable to find a way to remove this one. Here is what I've tried so far:

  • Like the old one, the Customize Toolbar feature is unable to remove it since it is grayed out.
  • For a while, I was able to remove the old icon by going to about:config and setting browser.tabs.tabmanager.enabled to false. This solution does not work for the current and some recent versions of the button.
  • I attempted to create a userChrome.css file (following all the steps according to this this website) and added the following string: #alltabs-button { display: none !important; }

None of these attempted fixes have removed the button following a browser restart. Is there a way to remove it? I have no need of a button that shows me what tabs I have open when I can simply look at my toolbar.

Shabcarb 於 4 個月前 詢問

cor-el 於 4 個月前 解答

  • 已解決

Latest update broke the Firefox Colors plugin

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. W… (閱讀更多)

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. When i go to Firefox Color addon page and load it again in saved themes it stays pitchblack even if i open another browser window until i close all the browser windows .

pawelparyga 於 2 個月前 詢問

James 於 2 個月前 解答

userChrome.css for Title Bar Broken by Latest Update

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated! The latest update caused an edit I made to my Profile's userChrome.css file t… (閱讀更多)

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated!

The latest update caused an edit I made to my Profile's userChrome.css file to be nullified. Now there's huge bar where the tabs toolbar used to be, and apparently it's not the title bar, as when I activate the title bar in "Customize Toolbar," this huge gets replaced by the actual toolbar.

I've attached my css code below for inspection. It used to work perfectly, but after the last update (133.0) it's no longer working. What can I do to fix this and have it like I had it prior to the latest update (133.0)?

userChrome.css File: `#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

}

  1. main-window:not([tabsintitlebar="true"]) #TabsToolbar {
   visibility: collapse !important;

}

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

/* Adding empty space for buttons */

  1. nav-bar {

margin-right:140px; }

/* 15px for dragging whole window by mouse*/

  1. titlebar {

appearance: none !important; height: 15px; }

/* Fix for main menu calling by Alt button */

  1. titlebar > #toolbar-menubar {

margin-top: 10px; }

/* Move minimize/restore/close buttons to empty space */

  1. TabsToolbar > .titlebar-buttonbox-container {

display: block; position: absolute; top: 17px; right: 1px; }

  1. sidebar-box {
 min-width: 250px !important;

}`

SynTriarch 於 1 個月前 詢問

cor-el 最近回覆於 1 個月前

Refresh firefox should not mean 'refresh the whole installation'

So, I don't have an issue, I just want to scream because my firefox crashed and when I started it back up it asked me about booting it in safe mode or something, but I di… (閱讀更多)

So, I don't have an issue, I just want to scream because my firefox crashed and when I started it back up it asked me about booting it in safe mode or something, but I didn't want that and the other option was 'refresh firefox'

Nowhere AT ALL does it warn you that it will WIPE your current installation and RESET everything. I had no ideas and had not saved up the content of my OneTab extension in a while, FUCKING THANK YOU FOR THAT.

That's it. Fuck you.

Orlando Contino 於 2 個月前 詢問

Orlando Contino 最近回覆於 2 個月前

parent.lock not closing

I am told that when FireFox closes it is supposed to delete a file called parent.lock in FireFox's Profile Folder. The parent.lock file does not delete when I close FireF… (閱讀更多)

I am told that when FireFox closes it is supposed to delete a file called parent.lock in FireFox's Profile Folder. The parent.lock file does not delete when I close FireFox and consequentially it will not allow me to open a new instance of FireFox. If what I say is in fact true, what can I do to fix it? If what I say isn't the case, what can I do to make FireFox open a new instance of FireFox once I close it.

I sure hope I have explained this so it can be understood. When I close FF and then try to open it again, I get a dialog box saying FF is already open and has to close first. Not sure if those are the exact words but I was told that the parent.lock was to be deleted and that isn't happening. What can I do? Thanks.

hlewton 於 2 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

  • 已解決

Firefox bookmarks manager stopped opening via shortcut

Currently on 131.0.3. Started having this issue around the time 131 dropped. I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if … (閱讀更多)

Currently on 131.0.3. Started having this issue around the time 131 dropped.

I press Ctrl-shift-O and bookmarks manager won't open. Bookmarks manager opens normally if I use the menu to open it. Keybind won't work in troubleshooting mode so I know it's not an addon, and the hotkey works fine on other computers with Sync enabled so I know it doesn't have to do with my synchronized settings. Also won't open with a fresh profile so I am very hesitant to reset all my settings.

I use this keybind multiple times per browsing session so it has had a major impact on my usage. Not sure what to do. Please help!

I'm going to try a graphics driver update in the hope that helps. This is on Windows btw.

Jivix 於 3 個月前 詢問

Jivix 於 2 個月前 解答

Firefox request password to install helper tool but will not launch

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to… (閱讀更多)

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

James Boscana 於 1 個月前 詢問

James Boscana 最近回覆於 1 週前

  • 已解決

Vetical Tabs

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never com… (閱讀更多)

On the latest update to firefox, the browser now has a vetical tab in addition to the horizontal ones. I want to remove the vertical tabs, and ideally for it to never come back. I've searched the settings as well as the support features and can't find a way to turn it off. I am legitimately not going to use firefox at all until this issue is resolved.

Thanks

xxxtrastuf 於 1 個月前 詢問

Paul 於 1 個月前 解答

  • 已解決

Add-Ons in Menu/Toolbar Don't Reflect Those Enabled/Disabled in Settings After Restart

Hi, I seem to be having a really odd issue where each time I restart Firefox, recent addons I've installed will not function or appear in the Add-On drop down menu (des… (閱讀更多)

Hi,

I seem to be having a really odd issue where each time I restart Firefox, recent addons I've installed will not function or appear in the Add-On drop down menu (despite being meant to appear in such), despite being enabled and still being shown as such when I check settings. They only become visible and functional when I disable and re-enable them.

I've just discovered the same thing seems to happen in reverse too. I recently disabled ClearURLs due to a bug it was causing in Google Drive, yet it appeared in my Add-On drop down menu after restarting. Checking settings showed it to still be 'disabled'.

Things I've tried:

  • Restarting both Firefox and PC.
  • Uninstalling and reinstalling the effected Add-ons
  • Deleting my extension*, compatability.ini and prefs.js files - erasing all my add-on settings yet still not helping. This is the main thing I've suggested on forums like this with similar questions, but has not helped.

It seems to only be effecting the most recent set of add-ons I installed over the last week, as if Firefox keeps trying to work with the Add-on settings I had at a previous date. I've seemingly had some cases where the extensions disable or are uninstalled entirely but I'm not sure this is related, as I think it only happened once.

I suspect it's not to do with the new extensions themselves, given it's effecting all the most recent ones, but I'll list the ones I've seen it effecting here regardless:

ClearURLS (not recently installed, but as mentioned showing similar reverse effects) Undo Close Tab YouTube NonStop Privacy Badger History AutoDelete Don't Accept Image/Webp Decentraleyes Xkit Rewritten Disconnect AI Grammar Checker & Paraphraser - LanguageTool &udm=14

As you can see I recently installed quite a few anti-tracker type extensions which probably overlap in function, mainly just to test them out, so it could be connected to them I guess... but seems unlikely.

Thanks, Matt

Matt Jordan 於 2 個月前 詢問

Matt Jordan 於 2 個月前 解答

PDF Legal Size Printing Problem

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEG… (閱讀更多)

The most recent update to Firefox, on each of our four Windows 10 systems, has a new glitch when printing PDF files. The particular files we're trying to print are in LEGAL SIZE format, and Firefox is compressing the text into a size that only uses half the page. This is true whether or not we select LEGAL SIZE in the printing interface, and regardless of the "Scale" setting. We had to switch over to printing these files with Adobe Acrobat, which worked fine.

Anan 於 4 個月前 詢問

jonzn4SUSE 最近回覆於 4 個月前

Mozilla Firefox ESR 115.16.1

I'm an IT support professional and in our environment we are still running few servers (for multiple reasons) with OS version Microsoft Windows Server 2012 R2 Standard an… (閱讀更多)

I'm an IT support professional and in our environment we are still running few servers (for multiple reasons) with OS version Microsoft Windows Server 2012 R2 Standard and Microsoft Windows Server 2012 R2 Datacenter and they have currently Mozilla Firefox ESR (x64 en-US) 115.15.0 installed. I couldn't find any clear answer, hence I've created this ticket - is Mozilla Firefox ESR 115.16.0 supported on this OS ? - usually you are not referring to Microsoft Windows Server in you release notes info - f.ex. https://www.mozilla.org/en-US/firefox/115.16.1/system-requirements/ so I need clear answer. Also I cannot download Mozilla Firefox 115.16.1 from https://www.mozilla.org/en-US/firefox/115.16.1/releasenotes/ - if I click download it always downloads Mozilla Firefox 128 instead. So please let me know if there is any Mozilla supported version for Microsoft Windows Server 2012. Best Regards, Milosz Wrzalek

mwr104 於 3 個月前 詢問

James 最近回覆於 3 個月前

How to import bookmarks and extensions from Firefox 115.16.1 to Firefox ESR

I have updated Firefox from 115.16.1 to Firefox ESR because I use a Mac running OS 10.13.6. Is there a way, hopefully an easy way, to import all of the bookmarks and exte… (閱讀更多)

I have updated Firefox from 115.16.1 to Firefox ESR because I use a Mac running OS 10.13.6. Is there a way, hopefully an easy way, to import all of the bookmarks and extensions I was previously using in 115.16.1 to ESR. Hope so. Thanks!

Gary

gs2046342 於 3 個月前 詢問

TyDraniu 最近回覆於 3 個月前

  • 已解決

I can't anymore

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my acc… (閱讀更多)

I have loved FF desktop browser since I started using it per my boss in 2003. But I am so tired of the fact that EVERY SINGLE TIME you put out an update it breaks my access to the bank. EVERY SINGLE TIME. I waste HOURS reading articles, calling the bank IT dept, chatting with people who are on 3 calls at once, only to hear them tell me to "just use chrome." I clear the cookies, clear the cache, reboot, follow all the prompts in the settings and THEN the damned bank server doesn't recognize the device so it forces yet ANOTHER password change. It happened again TODAY and it makes me so sad but I cannot do it anymore. I am STILL now (going on 4 hours) trying to access the billpay page @ Xantanderbank. (ahem, secure codename) I am forced now, by this craziness, to use the imbecilic duckduckgo which is A) and offensive name and b) you KNOW it nowhere near the product you have built but I CANNOT DO THIS ANYMORE. Thank you for the time it takes to read this diatribe. I appreciate it.

cmaloof 於 3 個月前 詢問

NoahSUMO 於 3 個月前 解答