Firefox 技術支援討論區

Having lots of issues with Firefox at the moment, from the browser taking 5 minutes before my home page will even load to this issue which is making me second guess using this browser and i cant seem to find an answer in the help suggestions as im not getting any error codes or anything to point to what is the problem.

When i click on a link - a safe link (even FF states its secure) The new browser tab's link will just constantly cycle loading without loading. Ive tried clearing cache and cookies and it makes no difference.

Ive tried turning off my adblocker and other safety extensions. No difference.

Now yes i am running an old system, but i checked to see if Firefox works on it and it does ( Windows8.1) i started using this as chrome is no longer supported on there.

I use the Quick Tabs Ported addon. Developement has stopped.

What's nice about it is that it's a combo toolbar button tab counter with a badge, as well as a tab session drop down menu with a search field (pretty much like the built-in "List all tabs").

My issue is that the menu is slow loading, and I was hoping I could find a replacement that can be customized to make the menu entries more compact (remove the spaces between tabs) and display in a proper order

I have several bookmarks to various craigslist search pages that I visit daily. Last night everything was fine. Today I can't even get there. I get the FireFox error message "Hmm. We're having trouble finding that site. We can't connect to the server https://www.craigslist.org." then the general check network connection etc... This is on my desktop but I can get to it on the cell phone. What gives? I cleared cache and all the normal checks, and have changed nothing in settings at all. I assume if they are blocking me, I could get to the site and be told I was blocked. No reason to block me anyway, so any help appreciated. Oh, I also tuned off all ad blockers and other privacy things running in the background and still nothing.

Labelled as "Firefox Sync" as it may be involved, as the only preserved data is seemingly what comes through firefox sync.

Hi all, My C drive filled itself with 50GB of Crusader Kings 3 crash logs.

While the drive was (unknowingly) full, I opened firefox. Firefox was...wonky...and instantly I could tell something was wrong, as my speeddial homepage was missing all the sites. My best guess is that, in the worst timing ever, firefox sync chose this time to sync. I immediately cleared space on the drive, and restarted firefox. No extension data recovered. I restarted the PC. No extension data recovered.

I began following Firefox troubleshooting steps, such as checking about:profile. Other profiles are present, but each lacks any extensions or extension data. I widened my search with Everything, to search everywhere for any waylaid installs or profiles that may hold backups. Specifically, prefs.js, extensions.json, firefox.exe (incase I was somehow running a non-default install location) or any sign of other installations. I did find some hits, but none had extensions installed.

Perhaps useful, my FF profile weave folder is populated with many CORRUPT files, and the 'failed' folder lists addons, bookmarks, clients, extension-storage and prefs from it's most recent sync. Perhaps this is the result of trying to write to a full disk?

This is mostly an exercise of curiosity now, as the developer of Group Speed Dial (Juraj Mäsiar) helped me recover from their own backup system seperate from the Mozilla Preferences. I have an easy way to see if any backup file has the correct data, as I have many settings that are instantly visible.

Useful info: Antivirus - None added (Windows Defender) FF Version - 111.0.1 (64-bit) Profile - default-release

(Moz Helpers, the remainder of this post is irrelevant, and purely to help future travellers) If a weary traveller comes across this post in the future, I gift you my knowledge from the year 2023 of Group Speed Dial. At this time, the way you access the backups on your system is to navigate to the Group Speed Dial homepage. If you are on the default homepage, you should find the option to set it as New Tab or Homepage in Firefox settings. Next, as you face the oblivion of an empty dialler page, click the Burger Menu (top-right for me) for the extension. NOT the firefox burger menu, the one as if you were clicking a menu in a website. For me, the Fourth option is History/Backups. This is a new-ish feature from the developer, so don't be surprised if it move around...be they seem very proud of it, so I imagine it lurks somewhere!

If you just want to recover your extension list, at this time you can find a complete list of everything by examining extensions.js, extension-settings.js and extension-preferences.js. There is a tool online for helping parse into a human readable table, but I would not rely on it, and instead look into a generic JSON formatter to make the data human readable. The site is jeffersonscher.com, which has a extension file reader here https://www.jeffersonscher.com/ffu/extensionsjson.html

Have a nice day all!

When copy and pasting specific images on pc (be that laptop or computer), firefox will copy the image, but it will not actually be pasted anywhere when i attempt to paste it. The image is black if it does show an image, and when it doesn't nothing happens. On my phone, when i download the images they are black as well, and do not show anything.

The only thing that I can think of that would be causing this is some filter that detects "explicit" imagery, as it has only ever seemed to be a problem when there was not safe for work content that i was copying, for instance: i was trying to copy and paste an image of a gun from firefox to differing applications, and it never worked. I was able to easily copy and paste an image of the globe however.

If it is filtering explicit imagery, how do I turn this off? If something else is causing the problem, please help me fix it!

Hi I use Firefox on 2 mac and 1 IoS device. The passwords or saved logins don't seem to sync across devices, even though they are all logged in via my account. Kindly advise.

The website in question is called myautosmart.com and it's used to look up a lot of locksmith-related information for specific vehicles, among other things. It requires verification of locksmith status and a paid subscription to log in so probably no one will be able to test anything directly.

Device: This is on a brand new installation of windows 10 with up-to-date firefox version 111.0 Device name LockProDesktop Processor AMD Ryzen 3 5300G with Radeon Graphics 4.00 GHz Installed RAM 16.0 GB (15.4 GB usable) Device ID 501298E6-8A64-419C-9629-AA47D9BF4370 Product ID 00330-80000-00000-AA817 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Problem: Upon logging into the site, my username appears in the top right as if I am logged in, but every page continues to redirect to the login page as if I am not logged in at all, rendering the site unusable.

Steps tried: Logging in again Logging out and back in A cacheless reload (ctrl+F5) Restarting Firefox Restarting the PC Disabling all add-ons Enabling Troubleshoot Mode Contacting the website owners - they could not replicate the problem and assured me they tested it on a system running windows 10 and the latest version of Firefox.

Website works fine on Chrome, and in Firefox on another windows 10 pc I have, a windows 7 pc, a 15 year old iMac and a macbook pro. This is the only computer that has any issue.

Please let me know if you have any ideas.

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

I use an accessibility extension that modifies text to make it more readable, but I can't seem to make it work in reading mode. I'm aware there are some built in settings in reading mode, however these are not enough for me.

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

The file you are supposed to download on page "https://www.support.xerox.com/en-us/content/146849" gives a webpage with trash, where it should open the download window . I know it's Firefox because I tried downloading that file via Opera browser and that succeeded . Dowloading zip files from the Xerox website gave no problem, only DEB files .

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

When I click on the Window tab in the Firefox menu, my website prayingwithmylegs[dot]com is only listed as "Mozilla Firefox" unlike all the other windows. This does not happen in Chrome, Safari or Opera.

Also, how do I get the Sidebar to not automatically open when I open my saved windows in Firefox? It wasn't doing that before.

Thanks for your help.

Best regards, Steve Brand

I recently learned about the `ui.textScaleFactor` option and found it very helpful to adjust the text size. I have currently set the option to 115. However, changing `ui.textScaleFactor` distorts texts rendered by pdf.js such that neighboring characters somewhat overlap.

Is it possible to disable `ui.textScaleFactor` on pdf.js?

Browser: Firefox 111.0 OS: macOS Ventura (13.2.1)

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:config and change the extensions.unifiedExtensions.enabled from true to false and restarted Firefox yet the extensions button still appears. On older foxfire versions could get rid of it by doing the above and it worked but this new version 111.0 64bit I cannot get rig of the extensions button icon that appears on the end of the tool bar. Please fix it so I don`t have to see this button in the Firefox toolbar at the end of it. I even had a computer online tech try and he says you have it fixed so it cannot be removed. I see others have complained about not being able to remove the button from the tool bar also..