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How to determine which software is performing HTTPS scanning?

In my work computer, Firefox always gives "sec_error_unknown_issuer" error and only on HTTPS sites. I have browsed the forums and understood that this is most probably ca… (閱讀更多)

In my work computer, Firefox always gives "sec_error_unknown_issuer" error and only on HTTPS sites.

I have browsed the forums and understood that this is most probably caused by a sofware that performs HTTPS scanning. (See [this](https://support.mozilla.org/en-US/questions/1030927) and [this](https://support.mozilla.org/en-US/questions/1026631#answer-650916) answer)

However, I really don't know which software is performing the HTTPS scanning exactly.

Is there a way that I can determine which software is doing the HTTPS scanning so that I will be able to add its certificate to Firefox and hence be able to use the Firefox properly?

Thank you very much in advance

Regards

utku1 於 4 年前 詢問

jscher2000 於 4 年前 解答

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reused_issuer

This message keeps appearing when I attempt to access a new site: SEC_ERROR_REUSED_ISSUER_AND_SERIAL The page for security certificates that is linked to from the error p… (閱讀更多)

This message keeps appearing when I attempt to access a new site: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

The page for security certificates that is linked to from the error page lists several errors but does not include this one. There is nothing showing up when I search your support pages. Please can you supply the information required to sort this problem out.

I have Kaspersky Total Security.

Thank you

Jon Freeman

freejon 於 2 年前 詢問

freejon 於 2 年前 解答

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certificate issue

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root … (閱讀更多)

" The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported."

"(Error code: sec_error_unknown_issuer)"


what do i do with this error ??

5mohsen5 於 4 年前 詢問

jscher2000 最近回覆 於 4 年前

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Firefox keeps crashing when I try to watch videos

Firefox started crashing this afternoon whenever I try to watch a video on youtube. As soon as the video starts to load, firefox crashes. This just started today. I was a… (閱讀更多)

Dakota66 於 4 年前 詢問

Dakota66 於 4 年前 解答

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How can I set option security.enterprise_roots.enabled to false? It's locked

Hello. I have KIS (antivirus). I have disabled all MITM options at settings. But FF set and locked security.enterprise_roots.enabled to true. How can I set option securi… (閱讀更多)

Hello. I have KIS (antivirus). I have disabled all MITM options at settings. But FF set and locked security.enterprise_roots.enabled to true. How can I set option security.enterprise_roots.enabled to false?

Teomit 於 1 年前 詢問

jscher2000 於 1 年前 解答

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Having just updated to 2018 version of Kaspersky Total Security, function re floating keyboard, and other security access not available. fix?

I just updated from 2017 to 2018 of Kaspersky Total Security. FF identified the Extension as "legacy" and the functions accessed from the icon on the FF tool bar are not… (閱讀更多)

I just updated from 2017 to 2018 of Kaspersky Total Security. FF identified the Extension as "legacy" and the functions accessed from the icon on the FF tool bar are not available. The icon is greyed out and when you click on it you get a very cryptic graphic image. I can't figure out how to capture it and include here. Functions I use include really important floating virtual keyboard, which allows you to outsmart keystroke watchers.

How can I bring this functionality back??? What does 'legacy' designation mean -- it accurately shows i updated it as of today.

Thanks for any help.

eeebeebee 於 2 年前 詢問

eeebeebee 於 2 年前 解答

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Firefox crashes after Kaspersky update

After updating Kaspersky IS to the latest 2015 I kept getting Safe Money prompts which caused Firefox to crash. After that I can't get past Crash Reporter even in safe mo… (閱讀更多)

After updating Kaspersky IS to the latest 2015 I kept getting Safe Money prompts which caused Firefox to crash. After that I can't get past Crash Reporter even in safe mode.. I have since disabled Safe Mode in Kaspersky but no change. I tried clean reinstall to no avail.

Crash report details below: AvailablePageFile: 3941859328 AvailablePhysicalMemory: 1152331776 AvailableVirtualMemory: 4143583232 BlockedDllList: BreakpadReserveAddress: 235864064 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1448340044 InstallTime: 1448324202 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 33 StartupTime: 1448340043 SystemMemoryUsePercentage: 73 Throttleable: 1 TotalPageFile: 8578600960 TotalPhysicalMemory: 4290240512 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed.

surducmi 於 4 年前 詢問

alex_mayorga 於 4 年前 解答

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Firefox will not load.

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not … (閱讀更多)

Firefox will not load. I installed Kaspersky Internet Security and everything was working fine until it wasn't. I then uninstalled Kaspersky, but Firefox would still not load.

Since I love Firefox I restored my computer to a previous state and that fixed everything, so then I installed a different Kaspersky product and everything was perfect. Now the problem is back again.

I don't know if the problem is on Kaspersky side or Firefox, but I would prefer not to restore again and I have no more troubleshooting ideas.

Firefox starts in Windows safe mode. When I double click on the Firefox icon the mouse indicates FF is loading, but then it doesn't start. Chrome starts fine. Contacted Kaspersky, but their first troubleshooting tip did not work. Under Event viewer I can see crash details for Firefox, but I can't interpret them and I don't know if they are related to FF not loading.

I'm okay with unintelligible Firefox and then reinstalling, but I do not want to lose my bookmarks, themes, add-ons, etc.

Any ideas would be appreciated!

Another_user 於 4 年前 詢問

Phoxuponyou 於 4 年前 解答

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Crashing, Memory Spikes, Utter Slowness

This has been going on for awhile, I've made posts about similar issues but I have yet to hear anything. My Firefox is "broken" I guess that would be the perfect term for… (閱讀更多)

This has been going on for awhile, I've made posts about similar issues but I have yet to hear anything. My Firefox is "broken" I guess that would be the perfect term for, At least my Firefox. I experience slowdowns on all webpages, it crashes, it freezes, I get what seems like an unlimited amount of "Unresponsive scripts" which forces me to use task manager to end the Firefox process because waiting for it to debug itself or letting the script load does nothing at all. Even the great check-able "Do not remind me again box" does nothing, I don't even bother checking the box because if there's another unresponsive script, even though its the same error the notification pops up still.

Firefox's memory usage spikes from 500k-900k all the way to 2million, I have exited Firefox and have also tried to use the task manager to end the process when it spikes because Firefox is unusable when it gets that high. Even though when I completely exit out of the Firefox program and use task manager to end the process, If I start Firefox back up the memory usage will climb back to where it was which is usually around the 1.5mil range then from there it goes to as high as 2.3mil then just crashes on me.

This has been going on for awhile now and nothing seems to be worked on.

BlooDFalleN 於 3 年前 詢問

BlooDFalleN 最近回覆 於 3 年前

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Firefox 62.0 and KIS 19.0.0.1088(b)

I have been running KIS 19.0.0.1088(b) with Firefox 61.0.2 64-bit and everything has been working well. I updated to Firefox 62.0 64-bit today, 11th September, and the Sa… (閱讀更多)

I have been running KIS 19.0.0.1088(b) with Firefox 61.0.2 64-bit and everything has been working well.

I updated to Firefox 62.0 64-bit today, 11th September, and the Safe Money function in KIS doesn't work.

So I re-installed Firefox 61.0.2 and it works correctly so there must be an issue with Firefox 62.0 which causes KIS Safe Money function to fail so it would appear that tech support for Firefox need to look into this.

dwa058 於 1 年前 詢問

jscher2000 於 1 年前 解答

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Why only in FireFox my Twitter Safty settings are changed automatically 7 prevent me from changing them as I desire?

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT b… (閱讀更多)

Only in FIREFOX, my TITTER safety settings are changed & locked automatically. If I try to change the settings as I desire, I may not be able to do it as it can NOT be changed. I am using FIREFOX for years. I am only encountering this problem recently after I installed a fresh version of FIREFOX.

I have just been forced to use Google Chrome instead of FIREFOX just for this problem. I can NOT change * uncheck either: -Hide sensitive content -Remove blocked and muted accounts Please see the photo & inform me if I could correct this problem so I can use FIREFOX back again. In previous version or via CHROME, I can change these 2 setting as I want, but not the most current version of FIREFOX

SaifBitar 於 1 年前 詢問

McCoy 最近回覆 於 1 年前

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I cannot use Firefox if Kaspersky is going to be disabled. Please immediately provide clear insrtuctions as to how to enable Kaspersky.

I need to know how to enable my Kaspersky in order to keep using Firefox. I do not want to wade through a bunch of articles, I just need a simple, clear, step-by-step pro… (閱讀更多)

I need to know how to enable my Kaspersky in order to keep using Firefox. I do not want to wade through a bunch of articles, I just need a simple, clear, step-by-step process to do this.

JenniferNelsonGarcia 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Firefox crashes

So lately I've been having a problem with Firefox crashing every time i try to put a video in full-screen mode, on YouTube especially. I have since tried to use Microsof… (閱讀更多)

So lately I've been having a problem with Firefox crashing every time i try to put a video in full-screen mode, on YouTube especially. I have since tried to use Microsoft Edge and it works. Just for some reason it won't work any more in Firefox. I tried disabling hardware acceleration and that works but then the video frames get really choppy and the video is almost unwatchable. Same problem when I put Firefox in safe mode, It still crashes.

AdapterDeviceID: 0x13c2 AdapterDriverVersion: 10.18.13.5906 AdapterSubsysID: 31601462 AdapterVendorID: 0x10de Add-ons: netvideohunter%40netvideohunter.com:1.20,%7Bbee6eb20-01e0-ebd1-da83-080329fb9a3a%7D:1.78,djziggy%40gmail.com:2.3.9,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.7 AvailablePageFile: 14842286080 AvailablePhysicalMemory: 13258399744 AvailableVirtualMemory: 2910941184 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 235864064 BreakpadReserveSize: 67108864 BuildID: 20151208100201 CrashTime: 1450419914 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 GraphicsCriticalError: |[0][GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.|[1][GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.|[2][GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.|[3][GFX1]: [CompositorD3D11] error code: 0x887a0001 InstallTime: 1450394211 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x13c2, AdapterSubsysID: 31601462, AdapterDriverVersion: 10.18.13.5906 DWrite? DWrite+ D2D1.1? D2D1.1+ D2D? D2D1.1V? D2D1.1V+ D2D+ D3D11 Layers? D3D11 Layers+ WebGL? EGL? EGL+ GL Context? GL Context+ WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 655 StartupTime: 1450419783 SystemMemoryUsePercentage: 22 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151208100201","version":"43.0","vendor":"Mozilla","platformVersion":"43.0","xpcomAbi":"x86-msvc","hotfixVersion":"20150902.02"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16351,"virtualMaxMB":4096,"isWow64":true,"cpu":{"count":4,"cores":4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":3311,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"10.0","servicePackMajor":0,"servicePackMinor":0,"installYear":2015,"locale":"en-US"},"hdd":{"profile":{"model":"MKNSSDCR60GB-DX","revision":"332ABBF0"},"binary":{"model":"MKNSSDCR60GB-DX","revision":"332ABBF0"},"system":{"model":"MKNSSDCR60GB-DX","revision":"332ABBF0"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"NVIDIA GeForce GTX 970","vendorID":"0x10de","deviceID":"0x13c2","subsysID":"31601462","RAM":4095,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um","driverVersion":"10.18.13.5906","driverDate":"11-24-2015","GPUActive":true}],"monitors":[{"screenWidth":3840,"screenHeight":2160,"refreshRate":30,"pseudoDisplay":false}],"features":{"compositor":"d3d11","d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.shell.checkDefaultBrowser":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"privacy.donottrackheader.enabled":true},"defaultSearchEngine":"google","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google.xml","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8"}},"profile":{"creationDate":16647},"addons":{"activeAddons":{"netvideohunter@netvideohunter.com":{"blocklisted":false,"description":"Download flash videos (FLV) and music (MP3) from any video site (For example: YouTube, Metacafe, Dai","name":"NetVideoHunter","userDisabled":false,"appDisabled":false,"version":"1.20","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16647,"updateDay":16755,"signedState":2},"{bee6eb20-01e0-ebd1-da83-080329fb9a3a}":{"blocklisted":false,"description":"Download flash games and videos with a single click.","name":"Flash and Video Download","userDisabled":true,"appDisabled":false,"version":"1.78","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16647,"updateDay":16768,"signedState":2},"firefox@mega.co.nz":{"blocklisted":false,"description":"Secure Cloud Storage","name":"MEGA","userDisabled":false,"appDisabled":false,"version":"3.2.10","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16650,"updateDay":16783,"signedState":1},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"blocklisted":false,"description":"Ads were yesterday!","name":"Adblock Plus","userDisabled":false,"appDisabled":false,"version":"2.7","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16647,"updateDay":16785,"signedState":2}},"theme":{"id":"djziggy@gmail.com","blocklisted":false,"description":"Version 2 of LavaFox - Blue version","name":"LavaFox V2-Blue","userDisabled":false,"appDisabled":false,"version":"2.3.9","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16650,"updateDay":16753},"activePlugins":[{"name":"AdobeAAMDetect","version":"1.0.0.0","description":"A plugin to detect whether the Adobe Application Manager is installed on this machine.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-adobeaamdetect"],"updateDay":16503},{"name":"Adobe Acrobat","version":"15.9.20069.28170","description":"Adobe PDF Plug-In For Firefox and Netscape 15.9.20069","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16708},{"name":"NVIDIA 3D VISION","version":"7.17.13.5906","description":"NVIDIA 3D Vision Streaming plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/mozilla-3dv-streaming-plugin"],"updateDay":16763},{"name":"NVIDIA 3D Vision","version":"7.17.13.5906","description":"NVIDIA 3D Vision plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["image/jps","image/pns","image/mpo"],"updateDay":16763},{"name":"Java(TM) Platform SE 8 U66","version":"11.66.2.18","description":"Next Generation Java Plug-in 11.66.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;version=1.8","application/x-java-bean;version=1.8","application/x-java-applet;jpi-version=1.8.0_66","application/x-java-bean;jpi-version=1.8.0_66","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.66.2","application/x-java-applet;javafx=8.0.66"],"updateDay":16786},{"name":"Java Deployment Toolkit 8.0.660.18","version":"11.66.2.18","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16786},{"name":"Shockwave Flash","version":"20.0.0.235","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16778}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.5.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":"15","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: LavaFox_V1-Blue Throttleable: 1 TotalPageFile: 19695546368 TotalPhysicalMemory: 17145409536 TotalVirtualMemory: 4294836224 URL: https://www.youtube.com/watch?v=nWDjdimWoMQ&feature=iv&src_vid=rAKcAEn6hLg&annotation_id=annotation_3198360759 Vendor: Mozilla Version: 43.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1

Chrish713 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Firefox and Thunderbird report wrong software versions to Kaspersky

In the notification center, Kaspersky tells me that I have to update the Firefox browser or my Thunderbird email client. The problem is that Firefox or Thunderbird are al… (閱讀更多)

In the notification center, Kaspersky tells me that I have to update the Firefox browser or my Thunderbird email client. The problem is that Firefox or Thunderbird are already updated to their latest versions. I do not know if this is a Kaspersky problem or a problem with the Mozilla programs that do not report which version are installed or that the Mozilla programs are not compatible with the way that Kaspersky collects this information. This happens after I install the most recent versions from the Mozilla applications (ie, I do not use Kaspersky) and Kaspersky identifies both applications in their originally installed versions (it does not detect the updated versions).

neyuru 於 2 年前 詢問

neyuru 最近回覆 於 2 年前

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Firefox crashes

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalle… (閱讀更多)

Hi, having some browser problems. Firefox won't start even in Safe Mode and I get crash report popup every time I attempt to open it. I have uninstalled it and reinstalled it twice with no luck. I downloaded the latest version of Firefox and that doesn't work either. I don't know what to do at this point. Any ideas?

Here's what it says in the latest crash report.

AvailablePageFile: 9643462656 AvailablePhysicalMemory: 3852804096 AvailableVirtualMemory: 4139012096 BlockedDllList: BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20160123151951 CrashTime: 1454378494 InstallTime: 1454276632 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 13 StartupTime: 1454378494 SystemMemoryUsePercentage: 40 Throttleable: 1 TotalPageFile: 12877893632 TotalPhysicalMemory: 6439886848 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 44.0

TinneAirmid 於 4 年前 詢問

FredMcD 最近回覆 於 4 年前

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Why can't I get Kaspersky to update because Firefox is blocking it

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals bec… (閱讀更多)

Kaspersky cannot function because Firefox is making it impossible. I can't get a "certificate" from Kaspersky to satisfy Firefox. Kaspersky will not accept my appeals because I no longer use the email address I used when I started with Kaspersky 7 years ago. I see MANY OTHERS HAVE HAD THIS PROBLEM, BUT YOU DO NOT REVEAL THE SOLUTION. FIX THIS. mY COMPUTER IS IN REPAIR BECAUSE OF THIS CONFUSION.

i AM CONTACTING YOU FROM A PUBLIC LIBRARY

McKibbonAA 於 4 年前 詢問

cor-el 最近回覆 於 4 年前

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Can't uninstall Firefox

I have Windows 7 Professional and Kaspersky Internet Security. I had Mozilla Firefox 49.0.1. I also had Mozilla Firefox 42.0 in my Programs and Features List. I recently … (閱讀更多)

I have Windows 7 Professional and Kaspersky Internet Security. I had Mozilla Firefox 49.0.1. I also had Mozilla Firefox 42.0 in my Programs and Features List. I recently switched to Kaspersky Total Security and it told me that it was updating my MF 42.0 to MF 49.0.1. I wondered why I still had 42.0 in Programs and Features. When I try to uninstall it, under Administrative Account, I get "You do not have sufficient access to uninstall MF 42.0. Please contact your sysadmin." Every few hours Kaspersky Total Security would tell me it was updating MF 42.0. This was making me nuts, so I tried disabling/uninstalling it with CCleaner. Didn't work. I tried Revo Uninstaller. Didn't work. Finally I said, "Screw it!" and tried to uninstall MF 49.0.1 from Programs and Features, thinking that if I uninstalled 49.0.1, 42.0 would go with it and I could get a fresh copy. I got "An error occurred while trying to uninstall MF 49.0.1 (x86 en-us) It may have already been uninstalled. Would you like to remove it from the Programs and Features List?" I clicked NO, and looked up how to uninstall MF 49.0.1 online using the Helper uninstaller. So that was gone, but it's still in the Programs and Features List. So is MF 42.0. MF 42.0 is still hanging around, and Kaspersky Total Security was trying to update it every few hours. Finally, I hit "Ignore" to keep Kaspersky from nagging me about the software "Update". But this is making me crazy! I had to reinstall MF 49.0.1 just so I could post this question: How do I get rid of this MF 42.0 file? How do I properly uninstall MF 49.0.1 so that they both disappear from my Programs and Features and don't leave little pieces of code lying around? Thanks for your time, and for any advice you can give me. I appreciate it.

Tergiversada 於 3 年前 詢問

Tergiversada 最近回覆 於 3 年前

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Learned that Kaspersky internet security doesn't support firefox. can you tell me the reason, please. Kaspersky didn't have a satisfying answer.

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be prot… (閱讀更多)

After a last update of Firefox, Kasperksy told me, that firefox websites are not protected by this security software and they force me to use google chrome for to be protected. But I want to use firefox because of its tracking protection and privacy sites. Is there any reason to bar Mozilla from protecting. In former times there was an add-on, which doesn't exist any longer.

babepa 於 1 年前 詢問

Roland Tanglao 最近回覆 於 1 年前