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Firefox no longer works with Amazon Prime video

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing… (閱讀更多)

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

darweb2 於 11 個月前 詢問

darweb2 於 11 個月前 解答

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Firefox window does not open properly.

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appea… (閱讀更多)

I've just upgraded to Firefox 91.0.2 (64 bit) on a Windows 10 system. Clicking on the Firefox icon on my toolbar indicates that the program is active, but no window appears. Trying to close the program by right-clicking doesn't do anything and I have to use the Task Manager to get rid of it. The attached screenshot shows what happens when I hover the cursor over the taskbar icon.

Clicking on a URL sent me in an email also does the same.

Oddly, right-clicking and selecting 'open new window' works, so I can still sort of function, but it's a real pain.

I have only one monitor, so it's not a dual-monitor issue.

ptoye 於 11 個月前 詢問

ptoye 於 11 個月前 解答

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Search not working

When I type a search query into the address bar and pres enter nothing happens, the little dot symbol just goes back and forth. Tried changing search engine, no change. M… (閱讀更多)

When I type a search query into the address bar and pres enter nothing happens, the little dot symbol just goes back and forth. Tried changing search engine, no change. MS Edge works OK.

I have just moved to Spain, could this be an issue, it never has in the past. Also Firefox updated to 91.0.2 just before I left UK.

Cheers Peter

Ipsleylodger2 於 11 個月前 詢問

FredMcD 於 11 個月前 解答

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Cannot log in to American Airlines website AA.Com

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https:… (閱讀更多)

For the past couple of weeks I am not able to log in to AA.com. When I fill in the require fields ( AAdvantage # or username, Last name, Password), it redirects to https://www.aa.com/sorry.html. I have no problem logging in on one of the other major web browsers. Ad blocker is turned off, cache has been cleared, all the tricks that usually solve such problems. So, I'm beginning to think that something in a recent Firefox update doesn't play nice with AA.com. I'm using Firefox Ver 91.0.2.

Any suggestions?

Tom Huckstep 於 11 個月前 詢問

Tom Huckstep 於 11 個月前 解答

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full screen stuck in full screen

why does my firefox browser 91.0.2 stay in full screen when i go into full screen. I can't get out of full screen. I used the windows key to try to close firefox but it … (閱讀更多)

why does my firefox browser 91.0.2 stay in full screen when i go into full screen. I can't get out of full screen. I used the windows key to try to close firefox but it doesn't work either. I have to force shutdown laptop to get out of full screen by shutting down pc. How can I fix this problem?? Thank you in advance.

Jan 於 11 個月前 詢問

jscher2000 - Support Volunteer 最近回覆 於 11 個月前

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Youtube videos freeze for brief instant while the audio continues.

The issue is when the youtube video is being viewed (only happens on youtube), it suddenly freezes with a healthy grey bar and a connection, while the audio continuously … (閱讀更多)

The issue is when the youtube video is being viewed (only happens on youtube), it suddenly freezes with a healthy grey bar and a connection, while the audio continuously plays on. After the freeze or stutter, the video never gets out of sync with the audio but actually jumps ahead to where tit is. Meaning I'd lose out on 1-3 seconds of visual footage which I have to rewind to watch again. After the rewind the video doesn't get stuck on the same spot but further down it happens again. It sometimes never happens on some videos I watch but the ones that it does happen, If I went back to watch it again (refreshing tab or finishing the video then coming back) It happens again. Usually repeats within 5 minutes of it happening at minimum. Which is very annoying.

At first I thought this could be a issue on my display drivers. I went searching for solutions all over the web. Common reasons I got for this was that my internet might be slow. Which is bit true ig. But I can view up to 1080p videos without buffering or any problems. So Idk how that's the case. Another reason I got was that it might be hardware acceleration, which I turned off before I got the problem again. Another suggested add ons might be the case. So I turned some off and under more advice used a completely new portable app of firefox (no logins, addons or settings changes) and I got the same results. I also reinstalled display drivers. Disabled the hardware acceleration of the new clean app. And still got the issue. The only time I didn't get the issue was when I was using Chrome. Or Edge.

I've cleared cache and all data,history as well. So I'm really stumped. Someone asked me to make a completely new windows local user admin account and try again. And it happened there as well.

Edit : While trying to get evidence of this, I've discovered that sometimes if I rewind twice or go back more than I usually do the stutter tends to usually repeat on the same place. You can see it in the video.

leads to youtube

〚M〛 於 11 個月前 詢問

〚M〛 於 11 個月前 解答

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Refreshing Firefox - loosing bookmark sidebar!

I prefer Firefox but speed-tests show it is considerably slower than Chrome and Edge. I have cable network connection. Max download speed is 1000 Mbps. Test show above 90… (閱讀更多)

I prefer Firefox but speed-tests show it is considerably slower than Chrome and Edge. I have cable network connection. Max download speed is 1000 Mbps. Test show above 900 Mbps for Edge and Chrome and 5-600 Mbps for Firefox, sometimes it is much slower and sometimes download stops for 5-20 seconds. I therefore tried "Refresh Firefox" - and my dear Bookmark sidebar disappeared!! Firefox info told me bookmarks would be saved. Well, it is saved, but it is real troublesome to use it compared to my old sidebar. I WANT MY OLD SIDEBAR BACK - ANY HELP? Kind regards Toralf

toralf.wicklund 於 11 個月前 詢問

Chris Ilias 於 11 個月前 解答

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Intermittent Fault - Google sites won't load

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue b… (閱讀更多)

When using Firefox and searching with Google.com I will experience an issue where the Google links/websites won’t load. And if they have previously loaded and the issue begins none of the elements work. This issue is frustratingly intermittent. It will be fine for a few min and then break for a few min. I'd attach screenshots but there is no error - simply does nothing. I have done a bunch of troubleshooting and testing to get to the root of the issue.

  • Reload page
  • Restart Firefox
  • Cleared cache
  • Disabled Privacy/Security settings
  • Disabled Plugins
  • Updated Firefox
  • New Private Window
  • Tested another browser - Other browsers load google sites
  • Tested non google websites – Other websites are loading
  • Tested another network

I’ve noted that google.co.za seems to have a separate intermittency from google.com. However, I have tested and found both can be ‘broken’ at the same time. It also happens with Youtube.com. I am quite happy to continue troubleshooting, I just need some direction.

triton.rudman 於 11 個月前 詢問

FredMcD 最近回覆 於 11 個月前

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Can't Clear Firefox History

Hi, suddently i can't delete history browsing in firefox. No matter what i try it still not clear the browsing history. What first i do is "Forget About This Site" option… (閱讀更多)

Hi, suddently i can't delete history browsing in firefox. No matter what i try it still not clear the browsing history. What first i do is "Forget About This Site" option to delete single history form a website but it doesn't work. Then i try to delete browsing history from setting, setup to clear history when firefox closed and even i delete history with "Everything" option it still doesn't work.

I don't remember exactly, but if i not wrong i've got this issue since upgrade to 91.0.2 version. For your information, i use Firefox-bin version in Gentoo Linux with i3 Window Manager.

Any help will be apreciated.

Yance Lawang 於 11 個月前 詢問

FredMcD 於 11 個月前 解答

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Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (閱讀更多)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

JandNL 於 11 個月前 詢問

JandNL 最近回覆 於 8 個月前

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alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0 and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f… (閱讀更多)

I was using dslreports Speed Test http://www.dslreports.com/speedtest?httpsok=0

and it gave me this message: alien script detected moz-extension://658f8192-d5e7-40de-893f-5b62685be017/js/inject.js

Is this something I need to worry about? My internet has been running slow as of late.

FredMcD 於 11 個月前 詢問

FredMcD 於 11 個月前 解答

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Firefox "Clear Data..." selection box not working.

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem: (1) Click on the "triple bar" icon, top-rig… (閱讀更多)

I'm running Firefox 91.0.2 on a UK Windows 10 PC. I'm simply trying to clear my browser cache, but not my cookies. My problem:

(1) Click on the "triple bar" icon, top-right, to open Firefox menu. (2) Click "Settings". (3) Click "Privacy & Security" on left side. (4) Scroll down (if necessary) to "Cookies and Site Data" section. (5) Click on "Clear Data..." button. (6) Two options are displayed: "Cookies and Site Data" and "Cached Web Content". I do NOT want to clear all my cookies as relogging into all my websites would be a pain. I ONLY want to clear my cache. (7) I attempt to click on the buttons to select the option I want, but the buttons appear to be UNRESPONSIVE. There are no ticks/check marks appearing. The only difference is that the border of the buttons changes colour slightly, but it's VERY hard to see. (Maybe this is connected with using the dark theme?) No matter what combination of button clicks I use, the two buttons remain unchecked, and they look identical. (8) If I click the "Clear" button a warning appears saying that all my cookies will be deleted. This is NOT what I want. (9) I give up and click the "Cancel" button. (10) I close down Firefox, return to the Windows desktop, and close down all possible applications and processes. I try to repeat the above steps, but the same problem happens again. (11) I give up and try to create a Firefox bug report, but I find there is now no bug reporting facility! Users can no longer submit bugs for Firefox!!! So I come here and post my problem, hoping that the community can help. (12) Thanks for any help offered!

keith.c.ballard 於 11 個月前 詢問

jscher2000 - Support Volunteer 於 11 個月前 解答

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Can't open web links on some sites, unless I right-click and "open in new tab"

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking … (閱讀更多)

I've started having a strange issue with both Firefox for Windows and Android. On some news websites, and sports websites, I can no longer open articles just by clicking on them, but right-clicking works. If this sounds strange - it is!

The issue is exactly as it sounds like. I can hower the mouse over the title of an article and Firefox will recognize that it's a link, showing me the path at the very bottom left of the browser. But when I click it, it simply won't do anything. My mouse works fine before you ask. It's only when I right-click the same article and choose "open in new tab" that the article opens. This is happening on some major sites as well, like the BBC.

At first I thought this was Windows-specific, but I have also had the same issues with my Firefox for Android. And again, long-pressing on the article and selecting open in new tab will open the link, but not normal tapping.

I have restared Firefox in Troubleshooting mode to disable any addons but the problems persist.

Anyone else having the same issue or is there a known solution?

nucnik 於 11 個月前 詢問

tss612tss 於 11 個月前 解答

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Firefox causes 100% CPU usage when opening couple tabs at the same time!!!

I Am on desktop: i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable When I open Firefox tabs aren't loaded all at the same … (閱讀更多)

I Am on desktop:

i5 9600KF (high performance mode) 16GB 3200mhz ram NVME... Windows 10 Pro x64 Firefox last stable

When I open Firefox tabs aren't loaded all at the same time, but they are suspended. So after that: when I switch between 6 tabs quickly - they start to open at the same time. And CPU usage skyrockets to 100% LOL! Given I Am on high end PC - this is joke! I was using chrome and had hundreds of tabs and Chrome doesn't even suspend them by default. They open all at the same time I think!

So there is something wrong! I tried troubleshooting mode and it was the same problem!

Thanks for help!

empleat 於 11 個月前 詢問

empleat 最近回覆 於 9 個月前

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LOST 150 TABS - TRYING TO RECOVER THEM

Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail. I have tried absolutely everything I have read in m… (閱讀更多)

Three times now I have lost over 150 open tabs on Firefox and have spent hours trying to recover them but to no avail.

I have tried absolutely everything I have read in multiple support posts such as clicking on the 3 lines, trying to go into history, etc. The best I can do is go into my history to see thousands of website that I have been to in the past several months, but seemingly no way to restore only the 150 tabs that I had open.

Several of the posts refer to trying to find previous files with names in them such as "session..." and "json..." etc. but I cannot find any of these files on my hard drive.

MESSAGE TO FIREFOX DEVELOPERS: Please please please add an option to load a previous set of tabs that were open a week or two ago. Not an option to open the websites I was on, but the actual saved tabs. Very frustrating!!!!!! It's not reasonable to expect someone to go through 3,000 web pages in the history to find the 150 that I opened and left opened for a reason. A couple of hundred hours of my time in research down the drain.

Please help. I'm using the latest firefox browser on Windows 7. Thanks.

tomvassos 於 11 個月前 詢問

Bithiah 最近回覆 於 11 個月前

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Same problem crashing on shutdown tried every muther....... thing no one knows how to help embarassing!!

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210… (閱讀更多)

bp-d23e9518-4e76-45df-b094-2e9300210828 8/27/2021, 9:11 PM View bp-91e88975-bc86-438f-b7c4-7077c0210828 8/27/2021, 9:11 PM View bp-ab26b6f6-7644-48d0-899a-04f1b0210828 8/27/2021, 9:06 PM View bp-f91c49cf-848d-4bbe-8aea-342710210828 8/27/2021, 8:54 PM View bp-59662c27-2ec1-4ee6-a129-455de0210827 8/27/2021, 6:56 PM View bp-0d6085c9-d6a2-4b09-b5ac-019b60210827 8/27/2021, 6:56 PM View bp-7d61f47a-52be-4eb8-bfae-d72820210

fanucweld 於 11 個月前 詢問

cor-el 於 11 個月前 解答

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Scroll does not work, pops back to top and does not allow scroll to bottom

Scroll feature is not working correctly. When I try to scroll down, the image will "pop" back to the top, not allowing me to scroll down. I scroll using either the tr… (閱讀更多)

Scroll feature is not working correctly. When I try to scroll down, the image will "pop" back to the top, not allowing me to scroll down.

I scroll using either the trackpad or a trackball mouse and I still have the same problem. When I start to scroll down the web page, I get only so far and then the page snaps back to the top. It seems to have started with the last Firefox update. I am using 91.0.2

jlh68's Firefox 於 11 個月前 詢問

jlh68's Firefox 最近回覆 於 11 個月前

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Unable to disable search from address bar

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type someth… (閱讀更多)

Since Firefox was last updated, I now no longer have the ability to access some websites such as Google, Wikipedia, and Amazon without Firefox prompting me to type something to search within those sites even though all I want to do is go to the home page.

I can still get there by typing http:// in front of it but I shouldn't have to and if I change the settings to add the search in the toolbar and then try going to "amazon.com", for example, I'm still being prompted to use the address bar to search.

Is there a way to fully disable this prompt so I can type in "google.com" or "amazon.com" without getting the search prompt?

Mike Van Wormer II 於 11 個月前 詢問

Mike Van Wormer II 於 5 個月前 解答