顯示問題標籤 顯示所有問題
  • 已解決
  • 封存

Did not receive gift card for firefox survey

I opened firefox a couple of days ago and was lead to a survey on firefox itself and thought why not do it? It asked a bunch of questions of whether I used it or other br… (閱讀更多)

I opened firefox a couple of days ago and was lead to a survey on firefox itself and thought why not do it? It asked a bunch of questions of whether I used it or other browsers like chrome, safari, etc, how often and what I use it for, and etc. At the end of the survey that took about 20-35 minutes, it asked for my email so that they can send me a $5 Amazon Gift Card. I completed this on the 24th. The website in question where I filled the firefox survey at was, "forthrightsurveys.com" Returning to the website (specifically the last page right when I submitted my email, "forthrightsurveys.com/[whole bunch of strings]) gives the prompt "This questionnaire has already been completed using your ID. It may only be completed once be each respondent." Going to forthrightsurveys.com url in general links me specifically to "intellisurvey.com", so I can't check to see if I might have put my email wrong.

I have been checking my inbox and my junk mail just in case but I have still not received an email. Is there anyway to get my giftcard or to be able to redo the survey in order to be able to get my giftcard? I have tried to check the firefox website for support in general as to who to email in regards to this, but all it leads to is back to this forum to ask my question.

Asked by taigatop 1 年前

Answered by taigatop 1 年前

  • 已解決
  • 封存

Why does Firefox 55.0.3 32 bit keep getting hijacked by www.baigaanimaspace.org?

I am using Firefox 55.0.3 32-bit for Windows 7 PRO for general browsing to rather benign websites when suddenly a popup screen with all the Firefox images tells me that i… (閱讀更多)

I am using Firefox 55.0.3 32-bit for Windows 7 PRO for general browsing to rather benign websites when suddenly a popup screen with all the Firefox images tells me that in have to install an emergency patch. The website that is in the URL is www.baigaanimaspace.org. How can I stop these annoying hijacks from happening, without having to uninstall, clear the registry and reinstall?

Asked by golftec 2 年前

Answered by FredMcD 2 年前

  • 封存

Physing Site Pretending to be Firefox?

http://game7189.cdn-network28-server9.top/default.aspx?u=bl3pte4&o=xbkkvzb&m=1&t=main2_desk&f=1 I just clicked various answers on the above site and I jus… (閱讀更多)

http://game7189.cdn-network28-server9.top/default.aspx?u=bl3pte4&o=xbkkvzb&m=1&t=main2_desk&f=1

I just clicked various answers on the above site and I just realised that they are not firefox. Can someone help me understand what I just did? And how to rectify this?

Asked by wellybobo 2 年前

Last reply by cor-el 2 年前

  • 已解決
  • 封存

Tab just crashed and virus.com demands username and password but I don't know them

One of my tabs just crashed and I received a lengthy demand "Authentication Required" that I know nothing about. It requires my user name and password and the message is… (閱讀更多)

One of my tabs just crashed and I received a lengthy demand "Authentication Required" that I know nothing about. It requires my user name and password and the message is as follows: http://13-554x00001-virus.com is requesting your username and password. The site says: "Security Update Error 0xB7856713 Help Desk + 1 (888) 752-8994 (TOLL FREE).

I am sending this from my Asus Windows 7 computer because of the problem; this actually occurred on my Windows 8.1 computer but I can't switch to other tabs to send this and am worried about a potential virus.

I'm very concerned about this since I have no prior knowledge that this originates from Mozilla and/or is supported by Mozilla. It looks like just another scam and it won't allow me to close the tab or the message.

I would greatly appreciate help on this. Thanks!!

Asked by Lionelle 2 年前

Answered by bygabyga 2 年前

  • 封存

critical firefox update (scam website address)

Just wanted to relay the supposed address for this popup is https://oowiebest-directory-submission.org Tried to trace and failed. Appears it may be a vulnerability with … (閱讀更多)

Just wanted to relay the supposed address for this popup is https://oowiebest-directory-submission.org

Tried to trace and failed. Appears it may be a vulnerability with Windows 10 and Firefox..similar to what a fair amount of users experience with Edge but much more limited.

Experienced this 3 times in 2 weeks and I am fairly consistent in the sites I navigate. <10 on a daily basis,with 20+ hours/week activity, and the page will generally reroute to this Critical Update page while clicking on of these bookmarked sites.

Asked by tracyr_ 3 年前

Last reply by James 3 年前

  • 封存

FireFox update problem

Firefox updated to 51.0 on a customers PC Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the du… (閱讀更多)

Firefox updated to 51.0 on a customers PC

Now a ton of junk wound up in the picture folder, it also duplicated all the junk to the music folder, I have deleted all the duplicates in the music folder but the pictures folder has a ton of trash in it, it does not belong there.

See this screen shot.

Asked by Terryl2 3 年前

Last reply by FredMcD 3 年前

  • 封存

I updated firefox 2 months ago to 51.0.1 and all was well.2 weeks ago i was asked by firefox when i open it to do a critical update and i did. i now have error

every since i did the critical update i now get a error message every day that i open which say "firefox has stopped working" " a problem caused the program to stop worki… (閱讀更多)

every since i did the critical update i now get a error message every day that i open which say

"firefox has stopped working" " a problem caused the program to stop working. Windows will close the program and notify you if a solution is available"

                                                                                                                                                                                        "close program"

Asked by larrystowe 3 年前

Last reply by FredMcD 3 年前

  • 封存

I am supposed to be getting automatic updates but I keep getting requests to download updates--why?

A pop up window comes on my screen and says something like 'we strongly urge you to update..... ' and then lists the current version number. When I check to see what ver… (閱讀更多)

A pop up window comes on my screen and says something like 'we strongly urge you to update..... ' and then lists the current version number. When I check to see what version I have, it already is the latest. I have had identity theft and am very leery of these notices when Firefox says it automatically updates--if so then why do I get these requests? I am running Win10. What is NPWLPG?

Asked by BJRW 3 年前

Last reply by FredMcD 3 年前

  • 已解決
  • 封存

Urgent Firefox Upgrade virus

This popped up while surfing on ebay and also pandora. Tries to install firefox-patch.js file from khadacitylinkexpress.org Please notify support! See attached screen sho… (閱讀更多)

This popped up while surfing on ebay and also pandora. Tries to install firefox-patch.js file from khadacitylinkexpress.org Please notify support! See attached screen shot.

Asked by niehaun04 3 年前

Answered by James 3 年前

  • 封存

I was asked to update from this site: https://iechuertu.org/7411633472363/e6b239166920a7a9223e628dc0fbde58/a8aed7c95297920e953ba5270e4b62ef.html

I get a popup that says I need to update Firefox. When I come here I am told I am up to date. The site is this: https://iechuertu.org/7411633472363/e6b239166920a7a9223e62… (閱讀更多)

I get a popup that says I need to update Firefox. When I come here I am told I am up to date. The site is this: https://iechuertu.org/7411633472363/e6b239166920a7a9223e628dc0fbde58/a8aed7c95297920e953ba5270e4b62ef.html

Is this valid?

Asked by PamM 3 年前

Last reply by FredMcD 3 年前

  • 封存

Vector to malware that leads people to download wrong firefox

I have been battling the malware that redirects webpages. From what I've read, it is caused by leading one to download a fake Firefox and installing it. The following is … (閱讀更多)

I have been battling the malware that redirects webpages. From what I've read, it is caused by leading one to download a fake Firefox and installing it. The following is the vector I think led me to do this. It is a .pdf file. The first page is blank. You page to the second page and there is the button to download a manual (this is the one I was looking for). But that button takes you to a fake page telling you to upgrade Firefox. There is now a redirect that warns you not to do this ... but allows you to travel at your own risk. If anyone is going after the culprits, this link will lead you to one of them.

The link: https://malggegerni.files.wordpress.com/2015/10/topcon-gts-300-interface-manual.pdf

In case anyone is interested. I went to the Mozilla site and downloaded and installed Firefox 50.1.0 hoping to fix the problem. So far I don't think it has.

Asked by withglee 3 年前

Last reply by withglee 3 年前

  • 封存

Another bogus update from https://ibutehamas92.com/8721282012550/1483926146828491/firefox-patch.js

This site somehow opened a new tab when I wasn't doing anything in FF, with a notification that there is an "Urgent Firefox Update." Had all the right graphics, but the s… (閱讀更多)

This site somehow opened a new tab when I wasn't doing anything in FF, with a notification that there is an "Urgent Firefox Update." Had all the right graphics, but the site obviously has nothing to do with Mozilla. I almost went for it.

Asked by shagmasterk 3 年前

Last reply by James 3 年前

  • 封存

Why can't I kill urgent firefox patch pop-up?

I see questions raised about this variously changing URL popup, but I see no solutions. I have used Norton, NPE, Malware Bytes, JRT, SpyBot and Kaspersky TDSS killer, an… (閱讀更多)

I see questions raised about this variously changing URL popup, but I see no solutions. I have used Norton, NPE, Malware Bytes, JRT, SpyBot and Kaspersky TDSS killer, and none of them can find where it has hidden in my system. So, I'd like a solution; otherwise, since I can't have this malware popping up when I'm performing a banking operation or paying a bill online, I'd prefer to uninstall Firefox altogether and go back of IE or try Chrome. No need to show an image; if you have had it, you know what it is.

D Martin

Asked by seoulguy 3 年前

Last reply by jscher2000 3 年前

  • 封存

I am getting Spam that uses Firefox's logo. What do I do?

Almost everyday I get a request to download new Firefox updates, but the address always bothered me, there was always different URL addresses and the latest one comes fro… (閱讀更多)

Almost everyday I get a request to download new Firefox updates, but the address always bothered me, there was always different URL addresses and the latest one comes from "https://ooghuprank.org/". So I am thinking this is spam. But I get it all the time, and I don't know what to do about it. I need help.

Asked by tkegal71 3 年前

Last reply by FredMcD 3 年前

  • 封存

After installing a patch from you two days ago now firefox hangs after 12 years of flawless service, tried all the fixits, any ideas?

Recently I have had problems with Firefox. Starting on the morning of Dec. 14th 2016 I turned on my computer and started Firefox, and a new window opened after it saying … (閱讀更多)

Recently I have had problems with Firefox. Starting on the morning of Dec. 14th 2016 I turned on my computer and started Firefox, and a new window opened after it saying i needed to install your patch immediately, which i did. I assumed it was about all the hacking of accounts going on but now Firefox barely functions. Youtube and Twitch are almost useless to try and go on and even starting up on my homepage it freezes and hangs until I close it with the Task Manager and try and open it. I have to do this multiple times a session after 12 years of flawless operation now Firefox leaves much to be desired. I've run through all the helpful hints on the troubleshooting pages, to no avail. What's going on? I have updated Firefox to 50.1.0 and I'd hate to think that little patch just destroyed the functionality of this program, but i am keen to get it back to working as flawlessly as it did for 12 years right up until that morning. Any help would be appreciated. Thank you, Chris Smith

Asked by csmithaz 3 年前

Last reply by FredMcD 3 年前

  • 封存

"do not allow this page to create additional dialogs" does not prompt, causing me to be trapped by malicious sites.

I will occasionally be redirected to malicious sites that great dialogs in an endless loop, trapping me on the page and not allowing me to close that tab or window withou… (閱讀更多)

I will occasionally be redirected to malicious sites that great dialogs in an endless loop, trapping me on the page and not allowing me to close that tab or window without using task manager to kill firefox as a whole, which can lose me any work I was doing at the time. I have seen firefox give the prompt to stop the site from producing additional dialogs in previous versions, and from my searches all the other complaints are that this function is too invasive for others. However for me it doesn't seem to function at all. Hopefully this is any easy fix. I can not add a url as I can not interact with the address bar while dialogs are being created.

Asked by Ghostinthesystem 3 年前

Last reply by FredMcD 3 年前

  • 封存

Problem downloading Trojan.Kotver Removal tool

I fell for the scam web page: "Urgent Firefox Update". I clicked on it. I am trying to download Symantec's Trojan.Kotver Removal Tool. It doesn't seem to be working. I wa… (閱讀更多)

I fell for the scam web page: "Urgent Firefox Update". I clicked on it. I am trying to download Symantec's Trojan.Kotver Removal Tool. It doesn't seem to be working. I waited for an hour. It looks as though it is downloading, but it shows this message: "Unknown time remaining - 0 bytes". Any advice?

Is there another way to remove this Trojan maleware? I ran MalwareBytes. It removed one object. I don't know if it was the Trojan.Kotver. Is there a way to check if it is on my PC?

Asked by happily 3 年前

Last reply by happily 3 年前