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Can't delete an account

I created a wrongly spelled account and, having just had to log in properly again and discovered my error, I decided to delete this wrong'un after creating a new account … (閱讀更多)

I created a wrongly spelled account and, having just had to log in properly again and discovered my error, I decided to delete this wrong'un after creating a new account with correctly spelled email address. When I go to the account settings page, although I can get every other link to operate successfully, when I click on the final option to Delete my account, all that happens is the Delete button shrinks right a little and to the left is added the swirly-ring "processing" hourglass. I've clicked many times, restarted Firefox, rebooted the PC, waited 24hr, but still nothing happens when I click on Delete. What's wrong with this web page? How do I delete an undesired account? How do I actually contact tech support instead of a general user forum? (I obviously will not assume that tech support team members of Mozilla themselves will be lurking all the time on a public forum on the off-chance that a simple bug like this will be reported that should be sent to their webmaster...)

Asked by Dranok 1 週前

Last reply by Andres 1 週前

I have trouble to install mozilla firefox 54 on my PC on Windows XP.

Hello! I`m have trouble to install mozilla firefox 54 on my PC on Windows XP. My main PC died and I have no money to buy new or fix my but I need to study. Please help! … (閱讀更多)

Hello! I`m have trouble to install mozilla firefox 54 on my PC on Windows XP. My main PC died and I have no money to buy new or fix my but I need to study. Please help!

Asked by avoronov934 1 週前

Last reply by cor-el 1 週前

locked out! downloaded firefox up date, twice. then re-started my computer. still get msg "browser" outdated!!! each time i try to get into email or another site!!! please help me

AS I STATED ABOVE I DOWNLOADED FIREFOX UPDATE 59 SOMETHING TWICE! EVERY TIME I TRY TO GO TO A WEB SITE---I GET THE MSG FIREFOX IS OUTDATED!!!! I EVEN RESTARTED MY COMPUTE… (閱讀更多)

AS I STATED ABOVE I DOWNLOADED FIREFOX UPDATE 59 SOMETHING TWICE! EVERY TIME I TRY TO GO TO A WEB SITE---I GET THE MSG FIREFOX IS OUTDATED!!!!

I EVEN RESTARTED MY COMPUTER.

WHAT CAN I DO???

LYN

Asked by Lynbgram 1 週前

Last reply by FredMcD 1 週前

Can I download the latest Mozilla Firefox browser on an old HP laptop?

Please I want to know if I can download the latest version of Mozilla Firefox browser on my HP laptop, also to know if it is safe. HP Notebook Model - NX-8220 Window… (閱讀更多)

Please I want to know if I can download the latest version of Mozilla Firefox browser on my HP laptop, also to know if it is safe.

HP Notebook 

Model - NX-8220 Window - XP professional

Thanks

Asked by emmaicqc 1 個月前

Last reply by f.borghei97 1 個月前

I have to use XP Pro due to programs I have for work, XP supports physical machining, no other Windows programs do!

I have machinery that will run on XP and nothing after that, I believe Windows is trying to push us back into the dark ages, I was with them from 3.1 and Bill Gates, to p… (閱讀更多)

I have machinery that will run on XP and nothing after that, I believe Windows is trying to push us back into the dark ages, I was with them from 3.1 and Bill Gates, to push his product went to manufacturers that used computers with DOS and a yellow on black screen and convinced them to change to Windows, my first computer back then only needed a 120M hard drive.....now.....and then after years of upgrades, Microsoft dropped everyone that got them started, I can't even watch an instructional video on Youtube now because everyone does what "Microsoft" wants and stopped supporting??????

Asked by sole1 2 個月前

Last reply by jscher2000 2 個月前

Site asks me to disable Ad Blocker

Ever notice that the sites that insist on the user disabling Ad Blocker to continue browsing are the ones that run 20 flash ads at the same time? Not to mention the half … (閱讀更多)

Ever notice that the sites that insist on the user disabling Ad Blocker to continue browsing are the ones that run 20 flash ads at the same time? Not to mention the half GB of content it seems that they download on every click?

Here's just one egregious example: https://www.dailymail.co.uk/news/article-7919337/Last-flight-Wuhan-Everyone-wearing-masks.html

When I disabled my Ad Blocker, CPU usage went to 98% and the page froze my browser.

How do you guys deal with sites like these? Do they realize that this "heavy-handed" approach is counterproductive?

Asked by elzach 4 個月前

Last reply by RobertJ 4 個月前

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Why is reCAPTCHA not working on eBay login verification?

I'm trying to log into eBay using FF 52.9 ESR, the last version that works on my old XP PC. It's always worked in the past, but now it's saying that I have to verify myse… (閱讀更多)

I'm trying to log into eBay using FF 52.9 ESR, the last version that works on my old XP PC. It's always worked in the past, but now it's saying that I have to verify myself for security using a reCAPTCHA. After going through the interminable selection of pictures of buses, bridges and hydrants, it seems to work, but then this pops up -

"To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier."

If I click to re-send, all that happens is that the reCAPTCHA page comes up again, and I have to restart the whole thing. If I click to cancel, nothing happens. Any idea what's going wrong here? I've tried several times with the same result, and basically I can't now log into eBay! Thanks, Dave.

Asked by Dave-H 7 個月前

Last reply by Fluffy the cat 6 個月前

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Why despite 'Open new windows in a new tab instead' is set do I keep getting new windows opening?

I have always had this set, but suddenly links have started opening in a new window [another Firefox browser opens], and despite checking open in new tab is set, it conti… (閱讀更多)

I have always had this set, but suddenly links have started opening in a new window [another Firefox browser opens], and despite checking open in new tab is set, it continues.

Asked by PetePassword 10 個月前

Last reply by jscher2000 7 個月前

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unable to identify your browser

Attempted to go to login page on Aetna and got a page that said "unable to identify your browser." It suggests that maybe javascript or cookies are disabled. Both are w… (閱讀更多)

Attempted to go to login page on Aetna and got a page that said "unable to identify your browser." It suggests that maybe javascript or cookies are disabled. Both are working. Aetna tech support was clueless.

Asked by DrChar 11 個月前

Last reply by jscher2000 11 個月前

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How do I update 52.9-ers to current? It always says 'no update available.' Can I just DL & run v66 installer??

Windows 7/ 64 bit; (but on Help site I keep getting banner "..outdated unsupported operating system" as if I had XP or Vista. What? Confusing.) Nothing I can find add… (閱讀更多)

Windows 7/ 64 bit; (but on Help site I keep getting banner "..outdated unsupported operating system" as if I had XP or Vista. What? Confusing.)

Nothing I can find addresses how to get from 52.9 esr to a later version safely. Now that firefox has busted Ublock Origin and other add-ons, the torture is getting to me. I'll UPDATE, but nothing explains what else may break if I just try installing v66 over current esr version. Keep wasting my time searching.

If I "uninstall" 52 esr first, will any data from ReminderFox also go bye-bye (that might be in .ics format)?

Asked by GuyinCM 1 年前

Last reply by James 1 年前

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My internet is not working properly after installing addons fix for Firefox 52.9.

All of my saved tabs open as new tabs, I can't open any of the articles in my email newsletters, Gmail & other web pages don't load correctly, all of my browsing hist… (閱讀更多)

All of my saved tabs open as new tabs, I can't open any of the articles in my email newsletters, Gmail & other web pages don't load correctly, all of my browsing history is gone & sometimes I can't even get a web site to load. For example, I've been trying to open Google but instead of opening the web site, it just loads a new tab.

Asked by flabirder 1 年前

Last reply by FredMcD 1 年前

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Addons fix is not working, some are disabled, two got deleted & I can't reinstall them.

Some of my addons got disabled on May 3 & Forecast Fox and Adblock Plus got deleted. The disabled addons still have not been reenabled and I am unable to download For… (閱讀更多)

Some of my addons got disabled on May 3 & Forecast Fox and Adblock Plus got deleted. The disabled addons still have not been reenabled and I am unable to download Forecast Fox and Adblock Plus. I'm still running Windows XP & don't know if there's a more recent version of Firefox I can install.

Asked by flabirder 1 年前

Last reply by FredMcD 1 年前