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Why can't I start a conversation with Firefox Hello?

When I click on the hello icon the popup shows up but then nothing happes when I click on start converstation or when I try to register or login, the buttons seem to be d… (閱讀更多)

When I click on the hello icon the popup shows up but then nothing happes when I click on start converstation or when I try to register or login, the buttons seem to be dead.

Asked by mrt181 5 年前

Last reply by guigs 5 年前

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Firefox Hello with camera upside down (with linux Mint 17)

Hello, I'm running Firefox 36.0.1 and I tried the new Hello addon. Unfortunately my camera appears upside down. This was the same problem I had using Skype and I had to u… (閱讀更多)

Hello, I'm running Firefox 36.0.1 and I tried the new Hello addon. Unfortunately my camera appears upside down. This was the same problem I had using Skype and I had to update libv4l and than worked. Now for Skype it's still working but for Hello the problem is back. (I'm using linux Mint 17) Any suggestion?

Asked by Alberto 5 年前

Answered by Mark Schmidt 5 年前

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So let me guess...Firefox Hello doesn't work on iMacs, right?!?

First of all, it's a big fat LIE that users don't need any account or to sign into anything! I don't even know how Firefox can blatantly lie about that. Users DO need a… (閱讀更多)

First of all, it's a big fat LIE that users don't need any account or to sign into anything! I don't even know how Firefox can blatantly lie about that. Users DO need an email account AND they have to sign into it in order to access "Hello." However, absolutely NOTHING happens when I try to start a conversation. Nothing. No other window, no message, no error, no nothing. So, even though Firefox is supposedly known for being Mac-friendly, I'm going to guess it is not compatible. Is that right?

Asked by FlowerPower1234 5 年前

Last reply by user633449 5 年前

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Hello disappeared from my version 37.01. Not in customize or config file, Nowhere, Need to restore.

Hello, I was doing other work in my browser, clicked on something in my toolbar and "Hello" button disappeared. So did "Forget me" a short while later. While I've been ab… (閱讀更多)

Hello,

I was doing other work in my browser, clicked on something in my toolbar and "Hello" button disappeared. So did "Forget me" a short while later. While I've been able to find the forgetme button and put it back, the "Hello" button is no longer anywhere to be found. Not in my "customize" tab, not to be found in the config file under "loop.throttled" which doesn't exist in my config file. Where is the button? Can you tell me how to find it? I've looked for an "update firefox" button to hopefully update with it back but have not been able to manually update--I can't find the link. Thanks for any help!

Asked by dianebares 5 年前

Last reply by dianebares 5 年前

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When I try to use 'Hello' I get a message that its not compatible with Firefox ESR. How do I change that. I have the latest version of Firefox, and a home user.

I'm not able to use Firefox Hello. I get a message that it is not available in ESR versions of Firefox. How do I change my version of Firefox? I am a home user and when… (閱讀更多)

I'm not able to use Firefox Hello. I get a message that it is not available in ESR versions of Firefox. How do I change my version of Firefox? I am a home user and when I click the link to update my personal version of Firefox I get a message telling me that I have the latest version. So, I'm stuck. I also used to have a 'Hello' beta link when it first came out (it worked at the time). That link has now expired. Can anyone help me figure out how to establish access to 'Hello'?

Asked by janelleb 4 年前

Answered by philipp 4 年前

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your camera and microphone are being shared - Firefox Hello - how to get rid of it?

This apparently came up when I tried the new Firefox/Hello chat thing. It can only be moved left and right on the tab bar, blocking tabs or the minimize/window/fullscree… (閱讀更多)

This apparently came up when I tried the new Firefox/Hello chat thing. It can only be moved left and right on the tab bar, blocking tabs or the minimize/window/fullscreen/close icons at the top right of the Firefox window.

Windows 8.0 64bit, Firefox 36.0.

When it appeared, it said "your camera and microphone are being shared". That's great/fine, but other than dragging it left and right on the tab "bar" area, I can't get rid of it or move it to a more out of the way place.

Left clicking, right clicking on the firefox icon, the camera icon or the microphone icon do nothing at all.

it does disappear if I close the chat window, but that's of no help if I want to chat and see all my Firefox tabs.

How do I get rid of it and retain the Firefox/Hello chat window?

Asked by rwernst 5 年前

Last reply by guigs 5 年前

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Why does my webcam transmit fine in html5 in Chrome, but not in Firefox?

On every website I try, Firefox does not support getusermedia, so I cannot transmit audio and video data from my Windows 8.1 tablet in html5. Thus, I cannot use Firefox H… (閱讀更多)

On every website I try, Firefox does not support getusermedia, so I cannot transmit audio and video data from my Windows 8.1 tablet in html5. Thus, I cannot use Firefox Hello. I have tried tinkering with numerous settings in about:config, but nothing works. I have exactly the same problem as this guy: http://stackoverflow.com/questions/25280592/webcam-video-stream-working-in-chrome-but-not-firefox In Google Chrome, however, there are no problems with this. This is not an add-ons issue, as I have uninstalled all addons and have re-installed Firefox anew twice. On a friend's Windows 8.1 laptop, however, there is no such problem. So what, exactly, can I do to remedy this situation?

Asked by pithom 5 年前

Last reply by guigs 5 年前

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FireFox Hello does not open conversation window after partner joined

When I initiate a conversation and my partner joins, I can hear a sound and get a notification, but the conversation window does not change. That means it does not open t… (閱讀更多)

When I initiate a conversation and my partner joins, I can hear a sound and get a notification, but the conversation window does not change. That means it does not open the larger chat window.

If I then press the Hello button and select the conversation, pressing the link does nothing.

If I then copy&paste the conversation link in a new FireFox tab, I get the chat window, BUT it asks me to "join the conversation". If I do so, it simply says there are already 2 people in the conversation.

It seems to work fine, when somebody else initiates the conversation.


I've disabled all add-ons, except no-script, which I set to accept all scripts. I have no other FireFox versions installed.

Asked by veryBadKarMa 5 年前

Last reply by veryBadKarMa 5 年前

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Firefox Hello causes my pc to freeze

After opening Firefox Hello, the small app window appears in the lower righthand side of the screen, but my pc then freezes. Mouse won't work. CtrlAltDel won't work. N… (閱讀更多)

After opening Firefox Hello, the small app window appears in the lower righthand side of the screen, but my pc then freezes. Mouse won't work. CtrlAltDel won't work. Nothing. Nada. Can anyone tell me why?

Asked by harborphil 5 年前

Last reply by harborphil 5 年前

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why does my hello firefox conversation say something went wrong and not give me any tips or correction options?

i start a conversation and the box pops up but just 1 second after the camera works it blinks and says something went wrong - only giving me the option of cancelling and … (閱讀更多)

i start a conversation and the box pops up but just 1 second after the camera works it blinks and says something went wrong - only giving me the option of cancelling and then leaves the chat open but I cannot view it or use it

Asked by Anina 5 年前

Last reply by Tanha 5 年前

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Firefox Hello on Version 36 does not engage my Logitech C500 when sending email invitation

Firefox Hello - FF Version 36. I have a laptop with integrated webcam and also a 64bit Desktop with USB Logitech C500 Webcam. The new Firefox Hello feature seems to work … (閱讀更多)

Firefox Hello - FF Version 36. I have a laptop with integrated webcam and also a 64bit Desktop with USB Logitech C500 Webcam. The new Firefox Hello feature seems to work OK with the laptop ..... but in the case of the desktop will not integrate the USB webcam during the invitation email process although the email has in effect been sent and received. As a consequence there is no video or audio exchange with the third party when accepting to "Join the conversation". Could this be a configuration issue ?

Asked by Graham 5 年前

Last reply by guigs 5 年前

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Inactive 'Start a conversation' button in Firefox Hello in desktop PC running Linux behind proxy

I have tried it in Ubuntu 14.04 and Archlinux. It works fine on Windows (with and without a mic or camera) and a laptop running Archlinux both behind the same proxy. (I'm… (閱讀更多)

I have tried it in Ubuntu 14.04 and Archlinux. It works fine on Windows (with and without a mic or camera) and a laptop running Archlinux both behind the same proxy.

(I'm not sure if this is related, but the about:home snippets also don't load; again this works fine in Windows).

Asked by Frisbee 5 年前

Last reply by Standard8 5 年前

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No sound in Firfox Hello

I have normal sound in Firefox and get the incoming call tone, but when I click on the green 'answer button I get a small picture of myself (which is very slow to react t… (閱讀更多)

I have normal sound in Firefox and get the incoming call tone, but when I click on the green 'answer button I get a small picture of myself (which is very slow to react to camera input) and I get no picture or sound from the caller.

I'm using Firefox v34 on Linux Mint v17 XFCE 32 bit on a HP Compaq D530 Pentium 4 2.8 GHz with 1 GB of ram. Skype Linux works as expected.

Asked by reversible 5 年前

Last reply by FredMcD 5 年前

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Firefox Hello : Stops working two days after using Refresh Firefox and need to Refresh Firefox again to get it working.

I have been experimenting with Firfeox Hello. I have Firefox 35.0.1 on Linux Mint 17.1 but Hello did not work properly. I used Refresh Firefox button on the web site and … (閱讀更多)

I have been experimenting with Firfeox Hello. I have Firefox 35.0.1 on Linux Mint 17.1 but Hello did not work properly. I used Refresh Firefox button on the web site and Hello then worked correctly and is great. Two days later it wasn't working again. I used Refresh Firefox and once more Hello worked fine. that was on Monday and it was working yesterday (Tuesday 24th) but this morning it wasn't working again until I once again used the Refresh Firefox button. But of coourse the conversations which I had set up and used disappeared in the Refresh along with my choice of home page, and other preferences.

I think Hello is a great tool. When it works it means that I no longer need to use Skype etc for most of my contacts. But the need to refresh every two days is a bit of a pain.

Asked by jwgp1948 5 年前

Answered by jwgp1948 5 年前

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Why does Firefox hello tells me "Something went wrong."?

Hello, I am on firefox version 37.0.1. When I click on hello button and start a conversation, a small window appear and my camera works for a very short while. Then the s… (閱讀更多)

Hello, I am on firefox version 37.0.1. When I click on hello button and start a conversation, a small window appear and my camera works for a very short while. Then the small window goes black with this message on it: Something went wrong.

It does not tell just what went wrong!!

Asked by Tanha 5 年前

Last reply by Tanha 5 年前

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Concerning Firefox Hello. In Skype it is possible to choose sound HW for using with it, can be sound HW for Hello choosed somewhere too ? I can't find it.

I have an USB headset, I would like to try it with Hello, but it's still using default sound HW, but that is connected to speakers. Where can be choosed sound HW for use … (閱讀更多)

I have an USB headset, I would like to try it with Hello, but it's still using default sound HW, but that is connected to speakers. Where can be choosed sound HW for use with Hello ? In attached picture it is "4-Wirelles Audio".

Asked by moyo3.14 5 年前

Last reply by guigs 5 年前