When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Do… (閱讀更多)
When I try to open Firefox I am getting this error message: Error: platform version '124.0.1' is not compatible with minVersion >= 124.0 maxVersion <= 124.0. Does anyone know how I can fix this? Deb PS I need simple instructions, I'm not terrible techy.
I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (閱讀更多)
I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.
Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should. There is nothing wrong… (閱讀更多)
Firefox displays text on the .xml page as html code instead of rendering is as normal text. The layout and images on the page look as they should.
There is nothing wrong with the page, as it is rendered perfectly in Chrome.
In addition, this page doesn't display at all on the phone. When I click on the link it asks me to download it and then asks me which app I want to open it with - instead of simply rendering the page.
I have seen some old threads on this topic, it looks like this issue haven't been resolved for few years.
My question is not just about fixing it in my browser but at the root cause. This page is the RSS feed of my podcast which many people want to access and many use Firefox as their browser. Unless I tell everyone to use Chrome instead.
Can someone help? thanks.
When editing in Gmail, holding a key down does NOT repeat the character or action. e.g. xxxxx when holding down the "x" or deleting multiple characters when holding down … (閱讀更多)
When editing in Gmail, holding a key down does NOT repeat the character or action. e.g. xxxxx when holding down the "x" or deleting multiple characters when holding down the <Backspace> key.
It works properly in other apps (e.g. this dialogue).
And works okay in Gmail in other browsers (e.g. Chromium or Brave).
I'm using Firefox 124 on Linux Mint 20.1.
System: Kernel: 5.4.0-174-generic x86_64 bits: 64 compiler: gcc v: 9.4.0
Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una
base: Ubuntu 20.04 focal
Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (閱讀更多)
Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.
Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox… (閱讀更多)
Hi, I have a link in my website that opens a file in another desktop program. The link looks like this: openwith://C:/path/to/file, but after update to the latest Firefox version (v122.0) the second colon from the link is for some reason removed, resulting in a path like this: openwith://C/path/to/file. This is a problem because the path it now tries to open doesn't exist. Is this a deliberate feature in the new Firefox version or is it a bug? If it is a bug will it be fixed? It still works fine in v121.0.
When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (閱讀更多)
When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.
Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.
Error does not occur when accessing these sheets in Chrome.
Sheets is all but unusable without mouse scrolling capability.
YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (閱讀更多)
YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.
this only seams to occur on YouTube as amazon prime and speed test works without issues
I am getting the popup after I downloaded 115.7 ESR and transferred a profile that was also on the same version. In compatability.ini it says LastVersion=115.7.0.
Hey folks, hopefully you can help with this mysterious issue! I've been running Firefox successfully on my Windows 10 PC for a long while now. Last night, for some reaso… (閱讀更多)
Hey folks, hopefully you can help with this mysterious issue!
I've been running Firefox successfully on my Windows 10 PC for a long while now. Last night, for some reason it simply ceased to work. New windows and tabs would not load any content. I also couldn't access the Settings at all (clicking on Settings in the browser menu produces no results or feedback.)
Yesterday, I had Firefox open all day (I usually have my computer on all day), and it was working fine. Around 8 or 9pm, I first noticed that none of my open tabs were loading any content, and the tabs had the "loading" animation playing. New tabs would also not load any content. I assumed it was an internet issue as I did see my internet connection get disrupted once or twice. I did not see anything (apps, etc) on my PC updating.
This morning I found Firefox was still not loading anything, although my internet connection was fine. I tried opening Chrome, and it ran just fine. Everything else that it is internet or cloud based on my PC is running fine too. So it seems to be an issue just with Firefox.
I have listed my steps to troubleshoot below, but I want to note one weird thing I observed: Even when Firefox is closed, and Task Manager doesn't show any Firefox processes open, my PC seems to think Firefox is running. For ex. while trying to uninstall Firefox or delete certain files, I would get a warning to "close Firefox first" or "can't perform this action while app is running." After seeing these, I would again confirm that Firefox appears closed and Task Manager shows no related tasks.
My PC build: - Windows 10 Home, 64 bit - Version 20H2 at start of issue (updated to 21H2 during troubleshooting) - OS build: 19044.1526
Things I have tried for troubleshooting already: - I have WebRoot on my computer due to my job, and I asked our IT staff if they could see WebRoot blocking anything related to Firefox on their end. They said it was not. - Used "Firefox Refresh" - Uninstalled and reinstalled Firefox - Cleared app cache / app data - Updated Windows from 20H2 to 21H2
Note: This message was sent on a different computer & browser
Hi. Using Windows 10. Suddenly, Mozilla gives the "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window" messag… (閱讀更多)
Hi.
Using Windows 10. Suddenly, Mozilla gives the "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window" message. I've tried all steps listed on the help site except reinstalling Windows 10, as the comment made said this would require reinstalling programs that did not come pre-installed on my PC, which I don't want to do if possible. I have uninstalled Mozilla, and the install stalls at about 70% with the aforementioned error message. Any help would be greatly appreciated! Thanks.
Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (閱讀更多)
Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!
THIS IS COMPLETELY UNACCEPTABLE!
What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?
This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...
I need you to fix this...
I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.
With ONE Firefox window open is it normal to have this many (12) show up in Task Manager (see attachment) and using so much RAM??
~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can'… (閱讀更多)
~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.
I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure … (閱讀更多)
I cannot watch a video on youtube when it is in the process of being live streamed. I remember a time when I was able to, years ago, but I can't any longer. I'm not sure what has changed. I found an article that says to install the optional update called "Windows Media Pack" in apps and features, but no app with that name exists. It was only a year old solution, so I'm unsure of what changed so significantly. I just installed another optional windows update, and also updated the browser, but still doesn't work.
Edition Windows 10 Home Version 21H2 Installed on 09-Jun-20 OS build 19044.1466 Experience Windows Feature Experience Pack 120.2212.3920.0
Firefox: 97.0 (64-bit)
I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it … (閱讀更多)
I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it crashes immediately. Or if I quit the app - it crashes.
AdapterVendorID: 0x106b Add-ons: reset-search-defaults%40mozilla.com:2.1.0,webcompat%40mozilla.org:28.0.1buildid20211210.021657,doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.3,firefox-compact-dark%40mozilla.org:1.2 AvailablePhysicalMemory: 172670976 AvailableSwapMemory: 1045692416 BuildID: 20211218203254 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1641339399 DOMFissionEnabled: 1 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1640733686 MacAvailableMemorySysctl: 57 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1641339386 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1100-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 104349696 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 16 StartupCrash: 0 StartupTime: 1641339386 TelemetryEnvironment: 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used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"reset-search-defaults@mozilla.com":{"version":"2.1.0","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Ask the user if they would like to use a specified search engine as the default.","name":"Reset Search Defaults","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3},"webcompat@mozilla.org":{"version":"28.0.1buildid20211210.021657","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"updateDay":18996},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"deee5207-5240-47f1-a661-69bdfdc07174"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"bd1903ce-823e-4796-8f8c-7f2076775967"},"bug-1727384-pref-impact-study-for-total-cookie-protection-tcp-release-91-95":{"branch":"noop","type":"normandy-exp","enrollmentId":"909962d8-75ce-4b05-8ef5-98efc43496d3"}}} ThreadIdNameMapping: 6:"IPC I/O Parent",7:"Timer",10:"Socket Thread",11:"Permission",12:"JS Watchdog",20:"TaskController #5",18:"TaskController #3",19:"TaskController #4",17:"TaskController #2",21:"TaskController #6",16:"TaskController #1",15:"TaskController #0",22:"TaskController #7",23:"Cache2 I/O",24:"Cookie",26:"Worker Launcher",28:"WRWorker#0",46:"ImageIO",38:"WRWorkerLP#2",32:"WRWorker#4",34:"WRWorker#6",27:"Renderer",31:"WRWorker#3",36:"WRWorkerLP#0",30:"WRWorker#2",44:"Compositor",40:"WRWorkerLP#4",33:"WRWorker#5",37:"WRWorkerLP#1",39:"WRWorkerLP#3",42:"WRWorkerLP#6",35:"WRWorker#7",29:"WRWorker#1",47:"IPDL Background",41:"WRWorkerLP#5",43:"WRWorkerLP#7",51:"QuotaManager IO",52:"DOM Worker",50:"IndexedDB #1",52:"TRR Background",53:"IndexedDB #2",68:"StyleThread#4",69:"StyleThread#5",67:"StyleThread#3",65:"StyleThread#1",64:"StyleThread#0",66:"StyleThread#2",62:"ImageBridgeChld",63:"WRSceneBuilder#1",64:"WRSceneBuilderLP#1",65:"WRRenderBackend#1",69:"GMPThread",70:"ProcessHangMon",70:"mozStorage #1",71:"mozStorage #2",72:"BackgroundThreadPool #1",74:"DNS Resolver #1",75:"DNS Resolver #2",76:"HTML5 Parser",77:"mozStorage #3",78:"IndexedDB #3",79:"IndexedDB #4",80:"SSL Cert #1",87:"SSL Cert #2",83:"IndexedDB #5",84:"DOM Worker",85:"DOM Worker",86:"BgIOThreadPool #2",89:"StreamTrans #58",93:"StreamTrans #62",87:"URL Classifier",88:"ExtensionProtocolHandler",91:"IndexedDB #6",92:"mozStorage #4",94:"StreamTrans #65",94:"DOM Worker",95:"RemoteLzyStream",97:"SSL Cert #3",99:"SSL Cert #4",98:"StreamTrans #70",115:"StreamTrans #87", Throttleable: 1 TotalPhysicalMemory: 8589934592 URL: about:preferences UptimeTS: 13.166666666666666 Vendor: Mozilla Version: 95.0.2 useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
Hi everyone, Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I clic… (閱讀更多)
Hi everyone,
Up until the latest FF release, opening an .ics (calendar file) link defaulted to the OS's preferred application; in my case Outlook. Now, every time I click on an .ics link FF asks where I want to save the file. I schedule ZOOM meetings all day and heavily rely on this feature.
I tried looking in FF's Files and Applications section in settings and .ics is not even listed as a file extension. I don't know how to add it.
Any assistance is greatly appreciated.
Jose
I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeab… (閱讀更多)
I recently upgraded graphics cards from an Nvidia GTX 1080 to an AMD 6900XT. Since then I noticed video stuttering on YouTube while playing 4k videos, especially noticeable at 4k/60FPS (example video ). Prior to the upgrade, I was not experiencing issues.
I monitored task manager as the video was playing to see CPU usage, which was sitting at 25% (4 core 8 thread CPU). GPU usage was fluctuating from 1-3%.
I tried resetting all the changed configuration options in about:config, removing all add-ons, "Refreshing" Firefox, and ultimately uninstalling and reinstalling. Nothing has worked so far except for "Troubleshooting mode" in about:support. In that mode, I experience no stuttering and GPU usage rises to 25-35% with the video playing, even before I reinstalled.
This most likely isn't a networking issue as the "Stats for nerds" option on the YouTube video shows I have 10-20s of buffer while the video is still stuttering.
I would like to find out what's different about Troubleshooting Mode that is not giving me the same problem while in "Normal Mode". Any advice?
I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizonta… (閱讀更多)
I saw this post https://bugzilla.mozilla.org/show_bug.cgi?id=542690 where it seems implied that it should work, but on LMDE 5 w. firefox 98.0.2 64-bit scrolling horizontally w. touchpad doesn't work for scrolling on pages nor for scrolling the tab list at the top.
I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP! … (閱讀更多)
I seem to have gotten something called Google Ad Services. It frequently interferes with my getting to websites and I cannot find how to block it or remove it. HELP!