Firefox 技術支援討論區

Hi. I've long used Firefox for research and I bookmark over years what I read. My Firefox in Xubuntu upgraded to version 84.0.2 in two separate machines. One has a 37+ MB JSON with over 100k bookmarks. The other is for casual use and has about 150 bookmarks.

When I try to restore bookmarks from JSON, it just sits on both machines. This is the first time this happened in about a decade of using Firefox. (I don't have the JSON files converted to HTML, but this should be working without doing that.)

Can someone kindly help? My line of work is hooked into my bookmarks in Firefox, and I can't seem to get them to reload into the browser.

Thank you in advance!

James

I have to say that this has been the most frustrating issue that I have been unable to find any kind of help with.

I am running W7 on this laptop (I do not know more than that), even W10 on my desktop, both with the most updated version of mozilla.

I have removed the adobe flash player, and now I cannot get any videos to play, like on CNN and other various sites. I just get the spinning wheel of nothing. It seems that only you tube is working, barely.

Am I missing something, is this open html5 crap supposed to just take over and everything will be okay.

Maybe someone, somewhere can post a layman's explanation on what is going on. If there are issues, how to fix them. I don't need anymore information telling me how to remove because it is dead. What I need is what is replacing it, how does it work, and where and what can I do to fix issues.

Searching for help here on this subject is just tedious. I get over 3000 replies, or what ever they are called here, but just nothing on an explanation of what is changed and or how it works, more like doesn't work.

What do I need to do in order to be able to watch/play videos online.

Any help would be very, very much appreciated.

Thanks in advance.

on firefox 78.6esr the taskbar doesn't appear when i mouse down to the bottom of the screen.

googling this provides no solutions. neither does another profile. apparently this problem has been around for several years.

what to do?

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

So, I accidentally clicked a link that takes me to a site I have never logged into. Firefox prompts me with 3 userids. One is more or less a throwaway, but two are for sites I want to be secure.

I have disabled the form history in options. I have selected each item and tried either delete or shift-delete. None of these options work.

The site continues to present me with 3 userid options.

I hope this is not a major security threat since I am the only user on this computer and the site is one I have never visited, but it worries me nonetheless that I cannot remove the Firefox suggestions.

I got a new computer and am moving my profile to new computer(W10 to W10). The old profile is 464MB, mostly in Storage/Default 234MB I think this is a lot and want to slim it down. I want to keep bookmarks and have it auto recall previous sites I have visited. Can I keep the bookmarks and auto recall, but delete some of the files? These files are big also, places.sqlite, webappstore.sqlite, favicons.sqlite Thank you very much.

A couple of annoying things have happened since I switched to Firefox as my main browser: • clicking on ‘mail to’ links no longer takes me to outlook, which is my main email provider • all of my PDF files stored in ‘my documents’ have been converted into Firefox web files I’d like these restored to my previous settings but can’t see how to do this!

Hi, The vams.cdc.gov portal is just showing a blank page, the cdc site says that firefox is a browser to use and also says chrome,safari etc. I need to get on the site because I have to register my mother for over 75 to get the vaccine. I have a phone modem and windows 7. Trying to download either of the other browsers is a long long long download. Anybody know the fix to getting this portal working. I noticed that it uses the Aura framework ie window.Aura By the way the page source is there, and the title bar does show VAMS Portal, just the blank page though. Thanks for helping if you can. Steve

When logging into Office 365 after entering my credentials I closed the tab and reopened Office 365 and was immediately logged in. I then cleared cookies, history, cache etc and after open the site and the tab it still logged me into office 365 without me entering my credentials why?

Hi all,

I've got an offline 2008R2 workstation with Firefox 65.0.2 installed, just recently it will only display a blank page. Clicking options does nothing as does navigating to about:config, it just sits on the blank page and doesn't react.

I've tried to reinstall the current version, the latest stable and the latest ESR with no change. I made sure to delete the following each time: C:\Program Files (x86)\*mozilla* C:\Program Files\*mozilla* C:\ProgramData\Mozilla C:\Users\Me\AppData\*\Mozilla Computer\HKLM\SOFTWARE\*mozilla*

Nobody knows of any recent changes to the workstation I've turned off AV Windows logs don't show anything Starting FF in safe mode does the exact same thing

Additionally I'm not allowed to take any screenshots or anything off it. :(

I highly appreciate any advice anyone has!

Strangely some of the icons for my bookmarks have gone missing. They are all present on each tab but missing on the drop down list. I have tried finding the places.sqlite file in my profiles folder but it doesn't seem to exist. I am running v.84.0.2 (64 bit). Has anyone any idea why the icons are missing from one list and not missing from the tabs, I would have thought they would all be stored in the same place and come from the same 'pool' of data? Attached screenshots of tabs showing the icon and the drop down list with generic wireframe globe icon. Any help would be much appreciated.

For reasons unknown to me, Google currently defaults to Czech when I'm using Firefox even though Firefox itself, my VPN, and my computer all are set to default to English. My VPN is also set for the US. The fact that my default browser is not Google should be irrelevant as even that search engine is set to English. Whenever I try to log into Chrome, the default is still and always English. I cannot find any settings anywhere in either Firefox or my computer that would cause Google to default to any language other than English. Please help.

Hi, I received an email this morning supposedly from mozilla support which stated there was a reply to a question I posted here about 5 years ago. Not the kind of person to click links in emails I signed in directly to my Firefox account and searched for replies to my original question and did not see a reply from the poster who was mentioned the email. How can I determine if this email is actually from mozilla and if it is not what should I do with it? I did check my email using the Firefox Monitor and nothing showed up. Thank you.

Hello, Firefox keeps having unexpected crashes. Some extensions were active at the time of registration of this report. Later I also tried to disable all extensions, do a reset, but the abrupt crashes still occurred again. Can anyone help me?

https://crash-stats.mozilla.org/report/index/11860692-073b-40e8-8471-9f84b0210114

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

I have used Roboform password manager with FF for years. Within the last 6 months, Roboform's toolbar no longer automatically displays below FF when I open FF. I have to force it to by going into RF options and dragging the RF icon onto FF (see attached screen shot). As shown in the image, RF and/or FF doesn't even think RF is installed! But it is. I've contacted RF multiple times, and they claim they're working on it. I wonder if anyone in the FF community has the same problem. Thanks for any help. Steve

I wanted to report that an important Bookmark folder disappeared again! I had reported it before and had to start a new Question to report it again. I was able to to find it again in an Exported Bookmarks file but it wastes my times and adds to my stress level. I certainly cannot explain why it has happened.

Hi I want to keep just specific cookies I am using the Exceptions option, doesn't help For example: Yahoo Mail Although listed as an exception, I am still asked to log-in works fine with Chrome Thanks