Firefox 技術支援討論區

Having an issue with youtube as of late on firefox. The ability to see "history" list, "watch later" list, or utilizing the save function do not work because I am constantly having to login. For some reason the ability to see lists or to utilize any functions on the youtube website do not work properly because I am unable to remain logged in. Is anyone else having difficulty with youtube?

Hi. I am trying to reach a site that I have in the past found a good reference site (if you like reptiles), Ian's Vivarium. I am in up-to-date Firefox for Win10, I have refreshed Firefox to no effect. Error message on the website is: "You are running an unsupported PHP version. Please upgrade to PHP 7.1.3 or higher before trying to install or update to phpBB 3.3" at the top of a wholly blank page.

I get the same error when attempting Chrome and Edge (which crawled back onto my PC uninvited)... maybe a website issue?

Help?

While not totally computer illiterate, I'm pretty close....

Thanks in advance?

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks

OK, I've selected automatic updates for Firefox. MacBook Air. So, I need to restart in order for the update to INSTALL. I can't just close and re-open Firefox to get the update. After I restarted, Youtube would not play. AGAIN. This happens with EVERY update. So, following instructions from an entry on the web, I erased my history. OK, now Youtube plays. But I notice I've lost my bookmarks in the process. I've mentioned this before. What's the secret to getting you experts to pay attention to this annoying, recurring thing? I would not have lost my bookmarks if I did not have to erase my history. Why can't updates be provided that will allow me to play youtube and KEEP my bookmarks--- like on every other day??? Thank you.

All things I try to download on Firefox are extremely slow compared to other apps like Steam, torrents and other apps. I get 90mb/s on the download speed checks, but when I try to download something on Firefox, it downloads at like, 120 KB/s.

Whenever I click on Print Edit WE button the edit page opens but all the buttons are inactive and the PE button in the toolbar shows SUS for suspend. Nothing I do fixes it. I've removed and reinstalled the lastest version of PE from the add-on web page 3 or 4 times. A right click on the PE button drops down a menu but the one I need, Edit, puts PE into suspend mode. What could be causing this? I'm running FF 83.0, 64 bit, Windows 10 Pro. Print Edit has always worked before. Does the latest version have a bug? Or does FF maybe have a bug?

I have had this problem for many years, using many different versions of Firefox, using many different computers, and many different laser printers (both HP and Brother). I don't think it is a problem on my end. I am still mostly using Win 7. Currently using Firefox 83 on some of the computers, others, I'd have to look. The main problem I have is PayPal. When I sell something and want to print out the "packing slip" it tries to print a HUGE page on an 8 1/2 x 11 sheet, thus I only get a corner (top left) of this huge page. Changing the printers scale does nothing but shrink the "corner of the page" and still print nothing else of the remainder of the page (like it doesn't exist). Changing the page from portrait to landscape does not help. Changing printers does not help. Changing ISP's and physical locations and computers does not help. I have no other problems with other prints form other websites. I have had to install and use Google Chrome in order to print out the packing slips. I would like to NOT have to use Chrome and have two web browsers on my desktop. Any ideas? Thanks.

Hi,

With recents versions of Firefox (I cant' tell which), when you type an adress and resolve of this adress failed, firefox is running a search with this adress as parameter. I want to disable this feature, as this can be a security problem when typing internal servers private urls. You have to put "http(s)://" to disable the feature I've separated main adress and search input, disabled autocompletion, but the main adress is still making searchs.

Regards

Issue: the bookmark toolbar arrow (the one that shows bookmarks that don't fit on the toolbar) is gone from my browser, and the toolbar itself seems truncated (only like 7/8 of the toolbar is filled).

I didn't change any settings or installed any add-ons that could have to do with this. It just disappeared one day, I didn't even notice it at first.

What I tried:

• I launched Firefox in safe mode, didn't fix it
• I removed my userChrome.css file, didn't fix it
• when I cut the bookmarks and paste them into the toolbar, the arrow shows, but when I relaunch the browser it is gone again

See photo for what it looks like (ignore the anonymous favicons, I changed them temporarily with userChrome to preserve privacy, but without userChrome the issue still stands).

Anyone has an idea what happened and how to fix this? Thanks.

Hello As others have said recently, Firefox has become unusually greedy in RAM!

I love Firefox and it's been my favorite browser for years and years. But there it became unmanageable for me!

I'm absolutely not going to spend money to add more RAM to my PC tower, which is only three years old, and otherwise performs perfectly well for my use with all my other apps. There is 8 GB of RAM in my PC, a fast model of RAM, very fast, and expensive. You have to stop, guys, and face the truth! There is a real problem and there is no point in denying it, and saying that it takes more than 8 GB on a PC at the end of 2020.

The CONCRETE result is that we are all going to change the browser we use, it's super sad, and it is happening NOW. I don't want to change, but I have no choice. It's kind of heartbreaking for me, believe me.

I'll occasionally run into Firefox auto-filling another website address I don't want, but I just figured out that it's Shift+Delete and not Delete to remove an auto-fill entry (a rather asinine change, I thought). Unfortunately, clearing out the unwanted address did not work and the address still auto-fills in the U.R.L. bar (see picture).

If deleting auto-fill entries doesn't actually work, what will?

I've always been curious about this, as well, but how does Firefox determine what address auto-fills if I type in a couple of letters? Does it keep a running tally of how many times I've searched for/visited a particular site and use that data? This would be useful to know for the future.

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

I have to enter my modem's IP address into the navigation bar, but for some reason keeps converting to a google search. I enter: 192.168. 0.1. when I press return: https://www.google.com/search?client=firefox-b-1-d&q=192.168.+0.1. I have gone through all my settings, and cannot find a way out of this! common sense would say that when I added the second "Search" bar next to the "Navigation/Search" bar, the search function would not apply anymore to the Navigation bar. Anyways, Please help if possible.... I'm frustrated!

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I can log in just fine from various other browsers.

I have Google around on the issue for awhile now, and have troubleshooted several different things based on what I've Googled, such as clearing all site cookies, data, cache, etc. Also I had a pop-up blocker add-on but I removed it and that didn't do anything. Lastly, I tried completely uninstalling Firefox and re-installing it without ANY add-ons, but it still doesn't work.

Details on what happens: I go to the log in page, and I put in my user and password and click to log in, and it does nothing. It just basically refreshes the page, so the page comes back up with blank user and password fields.

Any help/ideas on the matter would be much appreciated. Thanks.

bonsoir

I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from my PC only, and reinstall it after repair with all the previous parameters and setting already installed ( list of passwords, ...)

said differently, I don't want to cancel it definitly because I use it on another computer and I want to recover it after my PC repair.

If you can help me I will really appreciate

Richard

I’d appreciate an explanation from someone who knows the background about what happens when websites pass information to each another.

I am using Vanguard’s website, which is the only one (out of those that I use) that prevents me from blocking tracking content and which also forces me to allow social media tracking. If I do not allow this, the website doesn’t work.

I attached two files: a capture of content tracking and a capture of the social media tracking shown by Firefox when I use Vanguard's website.

I would like to understand the following:

1. Is Vanguard the one enabling all of this tracking? If so, do they program it into their website? 2. Is there usually some kind of agreement between Vanguard and the 3rd parties and social media companies that Vanguard passes information to? 3. Is there any financial benefit to a company like Vanguard to do this?

Thanks.

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de

When i Search for Driver Download, i choose "Producttype" and then when choosing "Product Series" the Website allways Resets to Start.

I also Informed Nvidia about the Problem, but it is only on Firefox. Im on Linux (Ubuntu 18.04) and use Firefox in Latest Version 83.0 no addons.

I also Try Chromium and other Browsers but this Problem only happens on Firefox.

Greetz. Vinz

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match.

 Months ago I changed my email address with Firefox Accounts.  I currently log in with the new email address and I only see the new email address under my account preferences.  But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account.

 Can anyone suggest if there is a way to change this or if there is something I am doing wrong?

 Thanks for any help!

I'm on Win10 With Firefox 83.0. I cleared my history yesterday, and now when I try to watch video on CBS.com, I get this message: “This video is unavailable because we were unable to load a message from our sponsors. If you are using ad-blocking software, please disable it and reload the page. Error Code: 111”. I have no ad-blocking software that I know of. Can anyone give me a clue on what to do?