Firefox 技術支援討論區

Hi,

This is my first post here, hopefully one of the only ones I'll make too. But know that this issue warranted an account creation. So here's the issue/question:

Why did Firefox automatically switch my theme over to a forest green theme with a pop up window that gave my maybe 6-8 other color options or let me stay with my old one? (today on 1/15/2022). Is this native Firefox behavior or do I have to hunt a plugin/extension down? If it's Firefox then how to I turn that shit off FOREVER. No matter what's causing it it's incredibly intrusive and the lack of exit button is a low move from whoever did the ui/ux design. Any info would be appreciated. Win10 pro, Firefox 96.0.1 (64-bit) Darkreader, colorzilla, ublock origin, lastpass, decentraleyes, clearurls, and keepa installed. Can share more if needed

Thanks!

Message I get is "Secure connection failed". I go to help-->troubleshoot-->refresh. It usually works once then next time it is the same. I've tried troubleshoot-->troubleshoot but that doesn't help either, I end up refreshing and then back to square one. Appreciate your help to a non-techie.

I'm in Amazon.com web site I have tried to play a video that I rented on line, but I get a message that reads (Firefox is installing components needed to play the audio or video on this page) please try again later. which have for the last two days since installing firefox as my net browser. What can I do to improve this or have the components install sooner? any assistance would be greatly appreciated.

                Carlos from Portland, OR

Hi, I'm very lost as to why Firefox has suddenly starting crashing on me very frequently over the past 3 or so days, after Firefox's latest update. I first noticed it when I tried watching streams on Twitch, then I also noticed it on YouTube, and then when casually browsing Reddit. I've gone through all the troubleshooting steps:

• I've made sure Windows is up to date
• Firefox is up to date
• My drivers are all up to date
• There are no viruses/malware/any issues with my firewall settings and computer security, I've tested and checked everything
• The crashes DO still happen in Troubleshooting Mode
• I've checked my RAM using Windows Memory Diagnostic for errors and there are none
• I've refreshed Firefox, I've cleared my cache, I've done an entire clean uninstall and reinstall of Firefox
• I'm able to watch streams, videos, and browse Reddit just fine on my other devices and on Google Chrome. This is only an issue I'm encountering with Firefox, which is super disappointing because I've never had a single issue in the past several years I've been using it as my browser ):

I've submitted so many crash reports because it's been crashing so often, but here's the Report ID of the most recent: bp-0b0dac91-ec69-4c9e-a8c0-a622b0220116

I'm so confused and have no idea why this is happening. Any help at all would be greatly appreciated. Thanks!

a few days ago Firefox (probably on update) deleted all my ten years of saved passwords and logins. This is BEYOND IRRESPONSIBLE from them. What am I supposed to do know?

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&flowId=a6ac00ce3452dbe9dcc3f0bb110131b5263604807fdc23cc550f5e7ece41deb7&broker=web&context=web&isSampledUser=false&service=none&uniqueUserId=d1f9bbb3-6a5f-4efc-a398-cecb946e054e That same webpage indicates I have no secondary email. However, when I enter a secondary email, (AlexR@currently.com) a red popup message says: account already exists.

How can I eliminate msrigg@pacbell.net? How can I replace it with AlexR@currently.com?

So I installed Firefox, and now it has "disappeared" from the my Windows 11 system. It is not in the apps list, and i cannot search for it in the start search bar. Weird part is that the files are still in the Program Files folder, and clicking the application works.

I reinstalled Firefox and everything seems to be ok, but then it happened again.

Anyone has any insights?

Over the years, I have become dependent on a bookmarks toolbar that shows only icons, but will show the text with a mouse hover, using the following in userchrome:

/* The lines below allow the bookmarks toolbar to show only icons */

#personal-bookmarks .bookmark-item > .toolbarbutton-text { display:none !important; }
#personal-bookmarks .bookmark-item > .toolbarbutton-icon {
 margin:0px 0px 0px -4px !important;
 padding:0px !important;
}

The upgrade to Firefox 96 broke this. I considered spending an hour or two deleting the text from all of the bookmarks on my bookmarks toolbar, but I depend on the mouse-hover tooltip with the text to remind me of some important but not all-that-frequently-used bookmarks.

Any help appreciated.

My appearance settings are set to dark mode but Firefox is only displaying in light mode. I've tried downloading various dark mode extensions to fix this, but they only seem to work on websites other than the firefox homepage or settings.

Despite all the topics on this matter, my Firefox still does not play netflix and hulu. Do I have to go to a chromium browser? I prefer Firefox, but not enough to stay if I cannot stream on it.

Thanks!

Hello, each time i open firefox for all www before i had all logins and passwords saved , when i close and open firefox again i must log in to all www,

Please help me to investigate the problem,...

Mathew

Hello, i had microsoft edge since i bought my laptop which i usually get rid of instantly. But recently i started getting these errors especially trying to go to the T-mobile website. The errors i'm getting are " Secure Connection Failed An error occurred during a connection to www.t-mobile.com. PR_CONNECT_RESET_ERROR " . Any idea how to fix this?

I am on MacOS X with the latest firefox. I refreshed it and disabled AV and all plugins, it still crashed.

There are also no logs of the crashes I can find.

What should I do to enable them, or diagnose further?