How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (閱讀更多)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

Open 1 12 158

Why does my office desktop Firefox version update every 2 or 3 time I start my browser?

Why does my office desktop Firefox version update every 2 or 3 time I start my browser? I click on browser and a popup box tells me its updating. The updates are short, … (閱讀更多)

Why does my office desktop Firefox version update every 2 or 3 time I start my browser? I click on browser and a popup box tells me its updating. The updates are short, 15 to 30 seconds and then the browser opens and runs normally.

Open 2 3

Saved passwords and usernames do not auto-load after recent update

After recent Firefox update in v 154, saved passwords do not auto-fill in all websites. Actually, not even the username is loaded. I tried to open in troubleshoot mode a… (閱讀更多)

After recent Firefox update in v 154, saved passwords do not auto-fill in all websites. Actually, not even the username is loaded. I tried to open in troubleshoot mode and didn't work too. I tried to log out and re-login and fixed for a while only. Then same issue re-occurred. In websites where I have multiple accounts it's too hard to find the proper one. In the Settings > Passwords everything is enabled.

Open 2 2

Turning off the Firefox Profiles message

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello t… (閱讀更多)

I have been using the old firefox profiles system for ages. However, whenever I open my browser (in one of about 5 profiles), I always get this pop-up saying "Say hello to Firefox profiles". It is incredibly annoying and turning me off Firefox completely! Can somebody tell me how to turn this message off? I assume it's in the settings somewhere.

Open 2 2 110

search engine not attached or doesn't work

suddenly, the last few days, Firefox doesn't let me browse --a url in the search field results in a blank. So I switch to Safari. It is not satisfactory. It used to be co… (閱讀更多)

suddenly, the last few days, Firefox doesn't let me browse --a url in the search field results in a blank. So I switch to Safari. It is not satisfactory. It used to be connected to yahoo as the browser. seems not to be now. thanks, Shelly [redacted email]

Open 1 2

I installed Firefox so I didn't have to deal with Google safe search only to find it followed me here.

How do I search x-rated or violent content with the Firefox browser without Google safe search puritans blocking my every attempt to do so. I don't what I've done or how… (閱讀更多)

How do I search x-rated or violent content with the Firefox browser without Google safe search puritans blocking my every attempt to do so. I don't what I've done or how to change it. I am just going around in circles of frustration. Good lord it's like I'm back into the puritanical dark age. PLEASE HELP.

Open 1 2 109

How do I fix Mozilla Firefox splash screen, which never completes loading?

Running Windows 11 x-64. Mozilla Firefox splash screen does not load. Even after one hour, I can still see twelve, blank "boxes". There is a continuous, left-to-right,… (閱讀更多)

Running Windows 11 x-64. Mozilla Firefox splash screen does not load. Even after one hour, I can still see twelve, blank "boxes". There is a continuous, left-to-right, vertical, "windscreen-wiper-like" movement within each of the twelve boxes. I have uninstalled and reinstalled Mozilla Firefox, including a standalone installation. Sadly: this has not changed matters. Please see attached screenshot. Regards and thanks.

Open 1 2 20

Backend (code-driven) activity is being picked up and contaminating Browsing history if Firefox Suggest list

I have completely cleared relevant history. I am in the UK, so only use Amazon UK. Yet, even within a day of removing all trace of amazon.com, it shows up again in the li… (閱讀更多)

I have completely cleared relevant history. I am in the UK, so only use Amazon UK. Yet, even within a day of removing all trace of amazon.com, it shows up again in the list of top sites on a blank tab's address bar suggestions. (.com is not in bookmarks, shortcuts, or recent searches, which are the only other selections)

The only explanation I have for this is that amazon.co.uk is making back-end calls to amazon.com and polluting whatever mechanism is used for this list – even though the browsing history as I can see and manage it does not include any references to amazon.com whatsoever.

Please, either:

  • tell me how to get the browsing history as shown in the new tab's suggestions to respect the browsing history as recorded and manageable, or
  • tell me how I can have control to blacklist certain sites that contaminate the list despite there being no record of them within my browsing history

The only other detail that may play into this; the first time this appeared out of nowhere I suspect was also the point at which the Suggestions from sponsors magically appeared in settings, and was on by default. Ever since then, getting rid of amazon.com has been a Sisyphean struggle, as though unchecking the sponsors option were being ignored.

Open 15 2

After clearing the cache, the cache is never empty. There are always ca. 9.3mb temp. data.

The Cache is never cleared after clearing, there are always about 9,3 MB left. According to my settings there should be 0 MB left. (When I check the Task Manager, Firefo… (閱讀更多)

The Cache is never cleared after clearing, there are always about 9,3 MB left. According to my settings there should be 0 MB left. (When I check the Task Manager, Firefox ist always opened up to 10 times.) How can I make sure the Cache is completely cleared? I added Screenshots of both. Thnx for helping...

Open 1 2 70

WHY can I not remove the pre-loaded search engines?

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines o… (閱讀更多)

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines or other service providers I see advertising for. (And yes, seeing that "G" logo somewhere is advertising for Google.) I'm assuming that these companies are paying to be pre-loaded as search providers in Firefox, and I understand that Firefox needs this financial support if it's going to continue providing a browser.

After upgrading, I've always gone into the settings and removed these search providers - I don't want to see them offered as search options, and to be honest, I don't even want to see their names in the settings screens.

Now with Firefox 152, I find that I'm not able to delete these pre-loaded search providers anymore. I can turn off a switch to disable them, but there's no way to totally delete them from the list anymore. There's even a [in the documentation] which explicitly says that the pre-loaded search providers cannot be removed, only hidden.

'WHY can I not delete them?

Is there a technical reason, i.e. would the browser stop working if they were removed? Are some companies paying extra to not be delete-able, and it just happens that every one that's pre-loaded in Firefox 152 decided to pay the extra money? Or did Mozilla just make an arbitrary decision to reduce the level of control that users have over their own browsers?

Open 5 2 20

how to turn off split view

How do I turn off the "split view" option... or move it somewhere else? I get you are trying to add features... but this is one I dont need or want... and its in the plac… (閱讀更多)

How do I turn off the "split view" option... or move it somewhere else?

I get you are trying to add features... but this is one I dont need or want... and its in the place of a feature I ACTUALLY use "open link in new tab".

Very frustrating to try to open a new link only to loose HALF the screen I am currently using and NO WAY to move said tab off.

Unbelievably weird placement of this "feature".

Open 3 2 119