Firefox 技術支援討論區

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second time I open it, I get a message about starting a new session, which I click, and then it opens properly. This has happened every time since the latest update.

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Since the new update on February 14, 2023 I can open ancestry.ca, update my trees but I cannot see my dna matches. I have contacted Ancestry and they said that since the Firefox update, there has been an issue - they said to clear my cache and see if that helps. I did - it didn't - they said to try another browser - I did - it works in Google Chrome but I don't like google chrome - I like Firefox. Please help.

I opened firefox today and after an update found an unwanted item on my toolbar - a little puzzle piece icon that brings up a menu of extensions. I have no use for this button and I never will, and I do not want it on my toolbar, but for some reason the option to remove it has been greyed out and it cannot be moved or removed using toolbar customisation. Someone please tell me how I can remove this pointless item from my toolbar.

Roboform not working with Firefox version 110.0 on Windows 11. Works on Chrome and Edge. I've always preferred Firefox, but I'm very dependent on Roboform, so I'm migrating to Chrome until Firefox is able to see Roboform.

I totally appreciate Firefox!

but the new "extension puzzle button" really isn´t implemented well, I can´t move any extension around, customize or remove anything, very infuriating!

I like to only have a set amount of extension shown in that menu, so I don´t have them cluttering up my toolbar.

The extension icons are also massive in the drop down menu, which I would appreciate if I were on a device with touch, which I am NOT... So I am simply asking for more customization, since this button is a deal breaker for me! I presume this is also the case for a lot of other users.

And please also let us remove this button if we don´t want it. Firefox users really like being able to customize their lovely browser :)

I followed the document instructions to change my email address by attempting to add a secondary email. When I added the email I wanted to use it said it was "already in use". The secondary email is the email that I have been using for some time now. And I would like to make it my primary email. How do I resolve this?

Regards, TL

I updated Firefox to 111.0(64-bit) this morning. My push notification from sites I allow started running through Windows notifications instead just popping up like normal. I read an article that said I could disable this feature through Windows Settings and the push notifications would start showing up like they used to. Unfortunately after I did this I stopped getting push notifications at all. Would have left it to go through Windows notification but it makes an annoying sound every time I got a notification and that got old fast. I just want push notifications back like they used to be.

I run Firefox on Windows 10.

This past week loading of pages has been glitchy - anyone else experiencing this? Never had the problem before. Not experiencing the problem on Vivaldi (which I use as a backup).