Firefox 技術支援討論區

Dear,

I am trying to download & convert a video on Youtube through Firefox Add-ons on Mac OS X 10.9.4. When I download there is a message: " [ JavaScript Application ] Conversion requires an external application that appears to be missing on your system. Configure conversion ? ".

I downloaded Java and JDK for Mac but the same message still appears when I download or download & convert a video from Youtube.

Kindly would you please help me in this issue ?

NOTICE: I AM A NEW MAC USER.

Thanks and regards, Omar Bassiouny

I am on firefox 25 and oxs 10.9, and all of a sudden for no reason, the 2 finger scrolling stopped working. its not the mac because scrolling works on everything else except for firefox. I don't really know what happened. I've already tried reseting firefox and the scrolling will work for a bit and then suddenly not work anymore. if i restart it, the scroll will work for a bout 5 minutes before disappearing.

Mozilla just did some kind of an upgrade and I've lost the option to save files to anything but my downloads folder.

How do I "right click" and save files to specific areas or folders in my computer. I don't like having to open the download folder and drag the files to where I want them to be.

Thanks!!

One of the sites I visit frequently is a news and social media monitoring app, and they have structured their URL naming convention as https://xxxxx.app.company.com/, where xxxxx shows the version of the app you are using.

Is there a way to edit the hostname in that file, so that as the updates occur, I can simply pop the new URL in where the old one was?

You have switched your search engine from Google to Yahoo. The problem is that Yahoo cannot find its rear end with using both hands. How do I get Google back automatically?

I have got FF installed and when it crashes the Crash Reporter comes up in Russian. I have got he settings correct for English after checking how to check for this.

Anyone had the same problem? or now how to fix it?

Thanks

Videos embedded into webpages had started not playing for more than a couple of seconds. I could drag to a new part of the video and always the same thing. (No - it wasn't bufferering!)

BBC iplayer had the same problem.

I disabled the Cisco OpenH264 add-on and everything worked again.

I didn't turn it on so it must have happened in an upgrade. My settings are all straight out of the box - I'm not a computer expert - I use Firefox as it comes.

My question - is this normal? Have I solved my own problem or do I need OpenH264?

Thnaks, Andrew

Was in the History to get to a site I visited earlier this morning, but it is claiming that I visited a handful of sites from a training that I took last week.

Since it was a site I have been to, I no longer suspect anything suspicious. Why would Firefox tell me that I've visited sites today that I haven't?

This was on a Mac computer with Firefox v20.

I can download the latest version of Firefox but then my MacPro will not allow it to be installed. The progress indicator just goes on and on and on until the window automatically closes.

I have added the Extension "Awesome Screenshots" to Firefox as I need to capture web pages in my job. But every time I try to Print, either using File Print or the tool bar/menu, I can't print and get this error message: Printer Error ! There was an unexpected problem while printing. I have no problem printing Awesome Screenshots from Chrome or Safari, so it has to be a Firefox issue. Please Help!?

I had changed it to custom settings but was not happy with how that was working, so I changed it back and rebooted. However, I cannot get the "remember history" preference to stick, it keeps going back to Use custom settings.

My hosting company claims that accessing my site's admin panel causes a port flood problem. Because of this my IP address gets blocked and I have to contact the hosting company to unblock my ip address. It only occurs when I'm using Firefox. I've checked other browsers - Safari and Chrome - and neither seem to cause the issue and thus as long as I access my site from either of those browsers, my ip address doesn't get blocked. There is very little information that I can find on this issue anywhere, but does anyone have anything they can offer as to how I can troubleshoot this?

Log info from my hosting company's support:

Feb 24 08:40:59 ldz2 lfd[19932]: *Port Scan* detected from 96.253.59.62 (US/United States/pool-96-253-59-62.prvdri.fios.verizon.net). 21 hits in the last 222 seconds - *Blocked in csf* for 3600 secs [PS_LIMIT]

Never mind the volunteers! Why the hell can't the creators of Firefox sort this out? But if they don't want to bother then I'll just forget Firefox and carry on with Chrome.

I've tried all the cute little so-called fixes, cleared the cache, even got some silly thing called Speedy Fox but none of it ever works. Please Firefox, just sort it out.

Today I reinstalled Silverlight 8 times and updated Firefox to v.36.0. I also reinstalled the Widevine Media Optimizer. When I updated the Widevine component in Google Chrome, Silverlight began to work in Chrome. So I'm thinking some component in Firefox needs to be updated for it to work in Firefox

In Firefox, Silverlight won't load at Netflix or at Amazon Instant Video. It did work consistently for about a year, but today it quit.

At Netflix I get error code 2103 with reinstall instructions, at Amazon I just get reinstall instructions

I have a MacBook Pro 2.3 GHz, 8GB RAM, Mac OS 10.9.5

What else can I try?