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  • 已解決

2FA setup - backup code not accepted

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try … (閱讀更多)

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

marcelou 於 23 小時前 詢問

cor-el 於 9 小時前 解答

  • 已解決

Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (閱讀更多)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

NotReallyEight 於 3 天前 詢問

NotReallyEight 於 5 小時前 解答

Cannot enter URL in address bar

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1 Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no exte… (閱讀更多)

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

PassoGiau 於 18 小時前 詢問

cor-el 最近回覆於 6 小時前

A website fails to function on Firefox.

A website that I use normally displays a graph of my variable as a function of time, but it has recently ceased to display the graph. Other data is available in a normal… (閱讀更多)

A website that I use normally displays a graph of my variable as a function of time, but it has recently ceased to display the graph. Other data is available in a normal manner on that website. The graph displays when I access the website via Safari (which I rarely use). The uploaded sample images are from Safari and from Firefox. I have enabled pop-ups for that website on Firefox, and I believe I have enabled cookies for that site. Javascript is enabled on Firefox. I can't identify the nature of the problem with Firefox. I am using iMac Pro with OS 12.6 for both. Thanks for any advice.

Lowell 於 13 小時前 詢問

cor-el 最近回覆於 6 小時前

Banking login

https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, an… (閱讀更多)

https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, and Safari. BUT I cannot get the item to log in. This is the error I receive: "We have encountered a System Error. Please navigate to the login page, and try your transaction again."

I LIKE firefox, but this is very irritating and I need to know how to fix this because I have the same issue with a few others

Don 於 22 小時前 詢問

cor-el 最近回覆於 9 小時前

Firefox Window issue

When I click on the Window tab in the Firefox menu, my website prayingwithmylegs[dot]com is only listed as "Mozilla Firefox" unlike all the other windows. This does not … (閱讀更多)

When I click on the Window tab in the Firefox menu, my website prayingwithmylegs[dot]com is only listed as "Mozilla Firefox" unlike all the other windows. This does not happen in Chrome, Safari or Opera.

Also, how do I get the Sidebar to not automatically open when I open my saved windows in Firefox? It wasn't doing that before.

Thanks for your help.

Best regards, Steve Brand

brands008 於 21 小時前 詢問

jscher2000 - Support Volunteer 最近回覆於 14 小時前

Translate websites

Hi, I go to many websites whose languages I don't know. When I used to use chrome, I could just right-click to translate it to English. Unfortunately, I cannot seem to … (閱讀更多)

Hi,

I go to many websites whose languages I don't know. When I used to use chrome, I could just right-click to translate it to English.

Unfortunately, I cannot seem to find anything comparable here. Is there any add-ons or anything that I can get for it?

Also, I wanted to create an issue in so that firefox natively supports this. This is the only thing that has kept me from removing Chrome altogether.

Thanks!

harijbhdshailesh 於 15 小時前 詢問

TyDraniu 最近回覆於 15 小時前

Open pages thumbnails on mobile app not working correctly.

On the Firefox mobile app, when I look at the screen with open page thumbnails, they are blank. And when I tap one of them, I only get a blank page. iPhone SE 2nd gen., i… (閱讀更多)

On the Firefox mobile app, when I look at the screen with open page thumbnails, they are blank. And when I tap one of them, I only get a blank page. iPhone SE 2nd gen., iOS 16.3.1

jchaley 於 15 小時前 詢問

  • 已解決

"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (閱讀更多)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

paul.martzen 於 1 週前 詢問

paul.martzen 於 17 小時前 解答

Bookmark functionality fails when LastPass extension active

None of my bookmark functionality is working. I have restarted Firefox and cleaned out all extensions etc and so doing have discovered it's only when I reinstall Last Pas… (閱讀更多)

None of my bookmark functionality is working. I have restarted Firefox and cleaned out all extensions etc and so doing have discovered it's only when I reinstall Last Pass that the functionality stops.

Is there any known fix for this, or can I simply no longer use both Firefox and Last Pass together?

Thanks

IndigoL 於 22 小時前 詢問

  • 已解決

Download dialog box freezing - can't download anything.

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save"… (閱讀更多)

When I try to download something, i click on the link, the dialog box pops, up, but that's as far as i can go. I can move the box, and close it, but not much else. "Save" is grayed out, I can't select any other folders, nothing.

MacOS Monterrey.

How is this fixed? Uninstall Firefox and reinstall>

Thanks.

VincentBrick 於 1 天前 詢問

cor-el 於 1 天前 解答

broswer pages either blown out white or murky dark and almost all my extension icons/tools take up space but can't be seen.

what the hell is wrong with firefox windows? /all my extensions are not showing in my toolbar. No themes are showing correctly. Just more problems to work around, as if I… (閱讀更多)

what the hell is wrong with firefox windows? /all my extensions are not showing in my toolbar. No themes are showing correctly. Just more problems to work around, as if I have the time, to go along with the "improvements" for my life?

RL 於 1 天前 詢問

cor-el 最近回覆於 1 天前

Tab Crashes consistently around the same time everyday

Multiple tabs crash at what seems like around a particular time of the day. I've tried resistalling macOS (and of course in the process reinstalling Firefox. After the … (閱讀更多)

Multiple tabs crash at what seems like around a particular time of the day.

I've tried resistalling macOS (and of course in the process reinstalling Firefox.

After the tabs crash, if I exit Firefox, it crashes on Exit too. I must have submitted crash reports one exit over a dozen times now.

I'm including the info from about:crashes so hopefully I can get some insight in to what is causing this:

https://crash-stats.mozilla.org/report/index/bp-289882e9-7cce-484a-a891-bd0810230324 https://crash-stats.mozilla.org/report/index/bp-46f15f7f-a8f2-4be9-9314-645eb0230324 https://crash-stats.mozilla.org/report/index/bp-a05696bf-e654-48c1-9552-b701d0230324 https://crash-stats.mozilla.org/report/index/bp-25725240-1e36-45e2-9d75-486540230324 https://crash-stats.mozilla.org/report/index/bp-2734f126-9c3f-4d89-ac9e-c2f1f0230324

dk11 於 1 天前 詢問

I need to download files from wetransfer.com and fire fox will not let me

Hello, I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll jus… (閱讀更多)

Hello,

I received this message when trying to download a file a client sent me. I can download using other browsers but why should I?! ether I get a solution or I'll just change my browser instead of using multiple

Please advise thank you in advance Itai m lustgarten

Firefox detected a potential security threat and did not continue to email.wetransfer.com because this website requires a secure connection.

What can you do about it?

email.wetransfer.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

itailu 於 2 天前 詢問

cor-el 最近回覆於 1 天前

Minimized windows not showing in dock (Mac)

It used to be that, when I minimize a window in Firefox, there would be a Firefox icon for each window in my dock (the row of icons at the bottom of my Mac screen). When … (閱讀更多)

It used to be that, when I minimize a window in Firefox, there would be a Firefox icon for each window in my dock (the row of icons at the bottom of my Mac screen). When I would open Firefox, all windows would show up there; when I'd quit Firefox, the icons for the windows would disappear (leaving only the main icon for the app in my dock).

I just got a new computer (Macbook Air M2, in case that makes any difference) and I can't figure out how to make this work like it used to. Now, when I minimize a window, it just retreats to the main Firefox icon in the dock, and if I want to click on it or any other minimized window again, I need to right click on the icon and select a window from the list there, which really gets in the way of my work flow. I can't figure out how to set it like it used to be. Help!

Bonus question: The other thing I've always wanted to do, that seems like it should be possible but I don't knwo if it is — to name a window. So like, I could have a window named "Travel info" and one named "Project X" etc, so it would show the name I gave the window, rather than whatever tab happens to be currently showing, and I could see at a glance what's in the window. If there's any way to do this I'd love to know.

Thanks for any help.

1joey1 於 1 天前 詢問

Drag and Drop downloads from Firefox toolbar to MacOS folder no longer working

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer abl… (閱讀更多)

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Eli Maughan 於 1 週前 詢問

ArtistQ 最近回覆於 1 天前

Disable AudioPlayingIcon on Tabs

Hi, I am part of IHG development team and we use latest Firefox ESR versions. w recently started using Softphone with in firefox and we are running in to issues when ou… (閱讀更多)

Hi, I am part of IHG development team and we use latest Firefox ESR versions.

w recently started using Softphone with in firefox and we are running in to issues when out Call center agents try to switch between tabs they are accidentally clicking on Mute speaker button on TAB.

Can you please help in providing a solution on how we can remove this ICON from this TABS which are playing some audio.

NOTE: We maintain our CUSTOM firefox profiles.

dilip.jidigam1 於 1 天前 詢問

Problems with google meet & mic from Bluetooth headphones (MacOS)

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts … (閱讀更多)

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts to sound weird and people cannot understand me.

I've tried with chrome and safari and the calls seem to work with no issue, it's just with FF.

Anyone else has experienced this? It's pretty uncomfortable to have to open an alternative browser just for calls when I'm using FF as my default for everything.


Firefox 111.0.1 (64-bit)

Headphones Sennheiser Momentum 4

MacOS 13.2.1 (22D68)

Alex 於 1 天前 詢問